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NATIONAL NURSING HOME WATCH LIST

ARIZONA STATE VETERAN HOME-PHX: Actual Harm and/or Immediate Jeopardy

4141 NORTH 3RD STREET

PHOENIX AZ

TELEPHONE: 6022481550

TYPE OF OWNERSHIP: Government - State

NUMBER OF BEDS / PERCENT OCCUPIED: 200 / 73

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Based on the annual and complaint survey data reported by CMS as of 02/06/10 , this home is listed because in at least one area they caused actual harm to a patient and/or subjected the patients to immediate jeopardy. More recent reports/corrections may be available. Check with the nursing home administrator. Actual harm is indicated by a score of G, H, I, while J, K, L indicate immediate jeopardy. The color coding scheme is below:
RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D, E, F
potential for minimal harm: score= A, B, C
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NOTE: THIS HOME ALSO FOUND TO HAVE CAUSED ACTUAL HARM OR PLACED
PATIENTS IN IMMEDIATE JEOPARDY ON AT LEAST: 2 ADDITIONAL SURVEY(S)
RESULTS LISTED BASED ON MOST RECENT ANNUAL SURVEY DATED: 05/14/2009
RATING VIOLATION SCOPE/SEVERITY CODE
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
Keep complete, dated lab records in the resident's file. E
Give or get x-rays and other tests to meet the needs of residents. D
Keep accurate and appropriate medical records. D
Set up or keep a group of people to review and ensure quality. E
Quickly tell the resident's doctor the results of lab tests. D
Make sure that the nursing home area is free of dangers that cause accidents. D
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
Make sure that each resident gets help to keep vision and hearing. D
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
Give lab tests only when the attending doctor ordered them. D
Give or get lab tests to meet the needs of residents. D
Be administered in a way that leads to the highest possible level of well being for each resident. E
Have enough nurses to care for every resident in a way that maximizes the resident's well being. E
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or d G
Give professional services that meet a professional standard of quality. D
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
Protect residents from mistreatment, neglect, and/or theft of personal property. G
Give each resident care and services to get or keep the highest quality of life possible. D

COMPLAINT SURVEY RESULTS: SUBSTANTIATED

DATERATINGCOMPLAINT VIOLATION CONFIRMEDSCOPE/SEVERITY CODE
06/08/2007 Give professional services that meet a professional standard of quality. G
06/08/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
06/08/2007 Prevent a loss in range of motion among residents who entered the nursing home with a full range of motion. G
11/26/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
11/26/2007 Give professional services that meet a professional standard of quality. D
11/26/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. H
11/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. H
11/26/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E
11/26/2007 Set up or keep a group of people to review and ensure quality. F
05/30/2008 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. J
05/30/2008 Provide care for each resident in a way that keeps or builds the resident's quality of life. E
05/30/2008 Listen to the resident or family groups or act on their complaints or suggestions. E
05/30/2008 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
05/30/2008 Give professional services that meet a professional standard of quality. F
05/30/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
05/30/2008 post nurse staffing information. B
05/30/2008 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D
05/30/2008 Be administered in a way that leads to the highest possible level of well being for each resident. F
05/30/2008 Choose a doctor to be the medical director. D
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