RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/06/10. More recent reports/corrections may be available at the nursing home, ask to see all reports

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MOUNTAIN TOWERS HEALTHCARE & REHABILITATION CENTER: CHEYENNE, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/21/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/21/2007 Keep each resident's personal and medical records private and confidential. D 06/21/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/21/2007 Provide services to meet the needs and preferences of each resident. D 06/21/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 06/21/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 06/21/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 06/21/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/21/2007 Give professional services that meet a professional standard of quality. E 06/21/2007 Give professional services that follow each resident's written care plan. D 06/21/2007 Give each resident care and services to get or keep the highest quality of life possible. G 06/21/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 06/21/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 06/21/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/21/2007 Make sure that a doctor approves a resident's admission in writing and that each resident has a doctor. D 06/21/2007 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. D 06/21/2007 Give or get special rehabilitation if in the patient's plan of care. D 06/21/2007 Have a program to keep infection from spreading. D 06/21/2007 Follow all laws and professional standards. E 06/21/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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SUBLETTE CENTER: PINEDALE, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/13/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 02/13/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. G 02/13/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/13/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. G Home Page National Watch List OR U.S. Nursing Home Registry

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BONNIE BLUEJACKET MEMORIAL NURSING HOME: BASIN, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/03/2008 Provide enough notice before discharging or transferring a resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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WYOMING RETIREMENT CENTER: BASIN, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/07/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/07/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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PIONEER MANOR NURSING HOME: GILLETTE, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/08/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha F 08/08/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 08/08/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. D 08/08/2007 At least once a month, have a licensed pharmacist check the drugs that each resident takes. F 08/08/2007 Have a program to keep infection from spreading. E 08/08/2007 Make sure that staff members wash their hands when needed. D 09/28/2009 Keep each resident's personal and medical records private and confidential. D 09/28/2009 Try to resolve each resident's complaints quickly. E 09/28/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/28/2009 Check and update (if needed) each resident's assessment every 3 months. D 09/28/2009 Give professional services that meet a professional standard of quality. D 09/28/2009 Give professional services that follow each resident's written care plan. D 09/28/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/28/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/28/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 09/28/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 09/28/2009 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E Home Page National Watch List OR U.S. Nursing Home Registry

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POPLAR LIVING CENTER: CASPER, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/12/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/12/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. E 06/12/2008 Check and update (if needed) each resident's assessment every 3 months. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHEYENNE HEALTH CARE CENTER: CHEYENNE, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/05/2007 Make sure that residents are safe from serious medication errors. G 08/15/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/06/2009 Give each resident care and services to get or keep the highest quality of life possible. G 11/06/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 11/06/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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CROOK CO MEDICAL SERVICE DISTRICT LONG TERM CARE: SUNDANCE, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/01/2009 Do a new assessment after any major change in a resident's physical or mental health. D 07/01/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D Home Page National Watch List OR U.S. Nursing Home Registry

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WIND RIVER HEALTHCARE & REHABILITATION CENTER: RIVERTON, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/31/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 05/31/2007 Make sure that staff members wash their hands when needed. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF CHEYENNE: CHEYENNE, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/18/2007 Tell the resident completely about his or her health status. E 01/18/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 01/18/2007 Give professional services that meet a professional standard of quality. E 01/18/2007 Make sure that residents are safe from serious medication errors. E 01/18/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E Home Page National Watch List OR U.S. Nursing Home Registry

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CASTLE ROCK CONVALESCENT CENTER: GREEN RIVER, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/25/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/25/2007 Give each resident care and services to get or keep the highest quality of life possible. G 01/25/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/24/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 04/24/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WESTWARD HEIGHTS CARE CENTER: LANDER, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/29/2008 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. E 10/29/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 10/29/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E Home Page National Watch List OR U.S. Nursing Home Registry

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SOUTH CENTRAL WYO HEALTHCARE & REHABILITATION CTR: RAWLINS, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/07/2006 Give professional services that follow each resident's written care plan. D 09/07/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 09/07/2006 Follow all laws and professional standards. D 09/07/2006 Keep accurate and appropriate medical records. D 09/20/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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SAGE VIEW CARE CENTER: ROCK SPRINGS, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/15/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 08/09/2007 Make sure that residents are well nourished. E 08/09/2007 Store, cook, and give out food in a safe and clean way. F 04/16/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 07/29/2008 Let the resident refuse treatment or refuse to take part in an experiment. E 07/29/2008 Provide enough notice before discharging or transferring a resident. D 07/29/2008 Screen residents when they are first admitted to send them to an area with special care for people with developmental disabilities or mental illness, if needed. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROCKY MOUNTAIN CARE - EVANSTON: EVANSTON, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/18/2008 Give professional services that follow each resident's written care plan. D 09/18/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 09/18/2008 Hire nurse aides who have shown that they are skilled and care for residents safely on-the-job. D Home Page National Watch List OR U.S. Nursing Home Registry

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WESTVIEW HEALTH CARE CENTER: SHERIDAN, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/27/2007 Store, cook, and give out food in a safe and clean way. E 06/27/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. B Home Page National Watch List OR U.S. Nursing Home Registry

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DOUGLAS CARE CENTER LLC: DOUGLAS, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/22/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 02/19/2008 Allow residents to easily see the results of the nursing home's most recent survey. E 02/19/2008 Provide services to meet the needs and preferences of each resident. D 02/19/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 02/19/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E 02/19/2008 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. E 02/19/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 02/19/2008 Use a registered nurse at least 8 hours a day, 7 days a week. D 02/19/2008 Have a program to keep infection from spreading. H Home Page National Watch List OR U.S. Nursing Home Registry

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SHEPHERD OF THE VALLEY CARE CENTER: CASPER, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/15/2007 Do a new assessment after any major change in a resident's physical or mental health. D 03/15/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 06/26/2007 post nurse staffing information. B Home Page National Watch List OR U.S. Nursing Home Registry

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POWELL VALLEY CARE CENTER: POWELL, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/11/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 10/11/2006 Provide written records when a resident is transferred or discharged. E 10/11/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 10/11/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 10/11/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/11/2006 Give each resident care and services to get or keep the highest quality of life possible. J 10/11/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 10/11/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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VALLEY VIEW CARE & REHABILITATION CENTER: SARATOGA, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/21/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 11/21/2006 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. D 11/21/2006 post nurse staffing information. B 11/21/2006 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF CASPER: CASPER, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/07/2006 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. D 11/07/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 11/07/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/07/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. E 11/07/2006 Give professional services that meet a professional standard of quality. D 11/07/2006 Give professional services that follow each resident's written care plan. D 11/07/2006 Keep assessments completed in the preceding 15 months in the resident's active record. D 11/07/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/07/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 11/07/2006 Make sure that the nursing home area is free of dangers that cause accidents. E 11/07/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. D 11/07/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 11/07/2006 Make sure that doctors visit residents regularly, as required. D 11/07/2006 Make sure that staff members wash their hands when needed. D 03/19/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 03/19/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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MORNING STAR CARE CENTER: FORT WASHAKIE, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2006 1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. C Home Page National Watch List OR U.S. Nursing Home Registry

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THERMOPOLIS REHABILITATION AND CARE CENTER: THERMOPOLIS, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/16/2006 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. F 06/10/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. H 06/10/2009 Set up or keep a group of people to review and ensure quality. H Home Page National Watch List OR U.S. Nursing Home Registry

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PLATTE COUNTY MEMORIAL NURSING HOME: WHEATLAND, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/19/2008 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOSHEN CARE CENTER: TORRINGTON, WY

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/29/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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