RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/27/08. More recent reports/corrections may be available at the nursing home, ask to see all reports

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MANORCARE HLTH SVCS EAST: GREEN BAY, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/03/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 06/01/2006 Give professional services that meet a professional standard of quality. D 06/01/2006 Give each resident care and services to get or keep the highest quality of life possible. D 06/30/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. J 06/30/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 06/30/2006 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. B 06/30/2006 Make sure that doctors visit residents regularly, as required. D 12/26/2006 Give professional services that meet a professional standard of quality. D 07/11/2007 Give professional services that meet a professional standard of quality. G 08/14/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D Home Page National Watch List OR U.S. Nursing Home Registry

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NEW RICHMOND MEADOWS: NEW RICHMOND, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/09/2005 Electronically record and report resident status assessments in a timely manner as required in order to monitor resident health and progress. C 03/23/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/23/2006 Follow all laws and professional standards. D 11/02/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/02/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIVER HILLS WEST HCC: PEWAUKEE, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/16/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/03/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/08/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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SUNNY HILL HLTH CARE CTR: MADISON, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/24/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 08/24/2005 Give professional services that meet a professional standard of quality. J 08/24/2005 Give each resident care and services to get or keep the highest quality of life possible. J 08/24/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 08/24/2005 Keep accurate and appropriate medical records. D 11/29/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 11/29/2006 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G 11/29/2006 Make sure that residents are safe from serious medication errors. G 05/23/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LINCOLN VILLAGE CONV CTR: RACINE, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/24/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/21/2007 Make sure that staff members wash their hands when needed. E Home Page National Watch List OR U.S. Nursing Home Registry

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KARMENTA CTR: MADISON, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/28/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 06/25/2007 Try to resolve each resident's complaints quickly. D 07/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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BELMONT NUR REHAB CTR: MADISON, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/03/2004 Try to resolve each resident's complaints quickly. D 11/03/2004 Provide care in a way that keeps or builds each resident's dignity and self respect. E 11/03/2004 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 11/03/2004 Follow all laws and professional standards. C 03/08/2005 Make sure that staff members wash their hands when needed. D 03/15/2005 Give professional services that meet a professional standard of quality. D 03/15/2005 Give professional services that follow each resident's written care plan. J 03/15/2005 Make sure that the nursing home area is free of dangers that cause accidents. J 03/15/2005 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. C 03/15/2005 Make sure that nurse aides show they have the skills to be able to care for residents. E 10/20/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. G 10/20/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 10/20/2005 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 11/16/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 08/22/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/22/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 08/22/2007 Give each resident care and services to get or keep the highest quality of life possible. D 08/22/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. D 10/04/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D Home Page National Watch List OR U.S. Nursing Home Registry

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EDGEWATER HAVEN NUR HOME: PORT EDWARDS, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/03/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 10/12/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/08/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/26/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/26/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. E 09/26/2007 Do a new assessment after any major change in a resident's physical or mental health. D 09/26/2007 Give each resident care and services to get or keep the highest quality of life possible. G 09/26/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/26/2007 Make sure that each resident's nutritional needs were met. G 09/26/2007 Have a program to keep infection from spreading. F Home Page National Watch List OR U.S. Nursing Home Registry

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ALLIS CARE CTR: WEST ALLIS, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/21/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 10/25/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-KENOSHA: KENOSHA, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/03/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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NORTH CENTRAL HLTH CARE: WAUSAU, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/04/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 03/17/2005 Provide needed housekeeping and maintenance. D 03/17/2005 Keep accurate and appropriate medical records. D 12/01/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/01/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 02/01/2006 Store, cook, and give out food in a safe and clean way. E 06/16/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. K 06/16/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. K Home Page National Watch List OR U.S. Nursing Home Registry

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JEWISH HOME AND CARE CTR: MILWAUKEE, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/08/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/04/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 01/04/2006 Give professional services that meet a professional standard of quality. J 01/04/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 05/09/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HCC WASHINGTON MNR: KENOSHA, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/11/2004 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/15/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. E 08/15/2005 Make sure that the nursing home area is free of dangers that cause accidents. J 05/18/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 04/11/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/11/2007 Give each resident care and services to get or keep the highest quality of life possible. D 04/11/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. E 07/25/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 12/19/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 12/19/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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WISCONSIN RAPIDS CARE CENTER: WISCONSIN RAPIDS, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/14/2005 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HLTH SVCS WEST: GREEN BAY, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/31/2006 Allow residents to easily see the results of the nursing home's most recent survey. C 10/24/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 10/24/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 10/24/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/24/2007 Give professional services that meet a professional standard of quality. J 10/24/2007 Give each resident care and services to get or keep the highest quality of life possible. J 10/24/2007 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. B 10/24/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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WAUKESHA SPRINGS HLTH REHAB: WAUKESHA, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/12/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/17/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/17/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-FORT ATKINSON: FORT ATKINSON, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/25/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/25/2007 Give each resident care and services to get or keep the highest quality of life possible. E 10/25/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 10/25/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HLTH SVCS: APPLETON, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/22/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. D 09/22/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/22/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. G 09/12/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. J 11/13/2007 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. D 11/13/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. B Home Page National Watch List OR U.S. Nursing Home Registry

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BETHANY ST JOSEPH CARE CTR: LA CROSSE, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/23/2005 Provide enough notice before discharging or transferring a resident. D 05/23/2005 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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OAK PARK NUR AND REHAB CTR: MADISON, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/20/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 09/20/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 04/16/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 04/16/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 07/12/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 07/12/2007 Give professional services that meet a professional standard of quality. J 07/12/2007 Make sure that residents are safe from serious medication errors. J Home Page National Watch List OR U.S. Nursing Home Registry

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ALL ABOUT LIFE REHAB CTR: FOND DU LAC, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/22/2004 Make sure that the nursing home area is free of dangers that cause accidents. G 11/30/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/30/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D 11/30/2005 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 02/12/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 07/25/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/15/2007 Allow residents to easily see the results of the nursing home's most recent survey. C 08/15/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 08/15/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 08/15/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 12/17/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D Home Page National Watch List OR U.S. Nursing Home Registry

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COUNTRYSIDE HOME: JEFFERSON, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/09/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 02/09/2006 Give professional services that meet a professional standard of quality. G 02/09/2006 Give each resident care and services to get or keep the highest quality of life possible. G 06/07/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BELOIT HLTH REHAB CTR: BELOIT, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/01/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 03/01/2006 Give professional services that meet a professional standard of quality. D 03/01/2006 Give each resident care and services to get or keep the highest quality of life possible. G 03/01/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 03/01/2006 Keep accurate and appropriate medical records. D 01/30/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 01/30/2007 Give each resident care and services to get or keep the highest quality of life possible. G 01/30/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. E 01/30/2007 Quickly tell the resident's doctor the results of lab tests. J 11/08/2007 Give each resident care and services to get or keep the highest quality of life possible. D 11/08/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/08/2007 Make sure that residents are safe from serious medication errors. G 11/08/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HLTH SVCS: FOND DU LAC, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/17/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 04/17/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 04/17/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 04/17/2007 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. B 08/28/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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TUDOR OAKS HLTH CTR: MUSKEGO, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/05/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. B 01/05/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 01/05/2006 Give professional services that meet a professional standard of quality. E 01/05/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. E 02/14/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/28/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 02/28/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 02/28/2007 Give each resident care and services to get or keep the highest quality of life possible. D 02/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WOODSTOCK HLTH AND REHAB: KENOSHA, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/12/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/12/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/12/2005 Keep accurate and appropriate medical records. D 07/25/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 07/25/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/27/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HOSPITALITY NUR REHAB CTR: KENOSHA, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/28/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/13/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/18/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/18/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/18/2005 Make sure that residents are safe from serious medication errors. E 06/12/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 06/12/2006 Give each resident care and services to get or keep the highest quality of life possible. J 07/02/2007 Give each resident care and services to get or keep the highest quality of life possible. G 10/31/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ORCHARD MNR: LANCASTER, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/08/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 06/08/2006 Give professional services that meet a professional standard of quality. G 06/08/2006 Give each resident care and services to get or keep the highest quality of life possible. G 06/08/2006 Give lab tests only when the attending doctor ordered them. E Home Page National Watch List OR U.S. Nursing Home Registry

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MONROE MNR NUR REHAB: MONROE, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/02/2004 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 11/02/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/30/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 10/25/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 10/25/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 10/25/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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NORTHPOINT MED AND REHAB CTR: OSHKOSH, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/18/2004 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/23/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 12/03/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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MARSHFIELD CARE CENTER: MARSHFIELD, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/16/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/16/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. J 03/16/2005 Provide services to meet the needs and preferences of each resident. D 03/30/2005 Provide needed housekeeping and maintenance. D 03/30/2005 Give professional services that meet a professional standard of quality. E 03/30/2005 Give or get special rehabilitation if in the patient's plan of care. D 03/30/2005 Make sure that staff members wash their hands when needed. E 04/25/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/02/2006 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 11/02/2006 Make sure that staff members wash their hands when needed. D 11/02/2006 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-DORCHESTER: STURGEON BAY, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/15/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 11/01/2005 Give each resident care and services to get or keep the highest quality of life possible. G 01/20/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/28/2006 Provide activities to meet the needs of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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PARKVIEW MNR HLTH REHAB CTR: GREEN BAY, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/19/2005 Quickly give a resident's personal money to the heads of his or her estate after the resident's death. D 01/11/2006 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. F 07/20/2006 Give professional services that meet a professional standard of quality. D 07/20/2006 Screen residents when they are first admitted to send them to an area with special care for people with developmental disabilities or mental illness, if needed. D 03/02/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-COLONIAL MNR: MILWAUKEE, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/12/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/12/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 07/12/2005 Give each resident enough fluids to keep them healthy and prevent dehydration. D 08/17/2005 Try to resolve each resident's complaints quickly. D 08/17/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 08/17/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 08/17/2005 Make sure that the nursing home area is free of dangers that cause accidents. E 03/01/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. E 03/01/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 03/01/2006 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 12/13/2006 Provide needed housekeeping and maintenance. D Home Page National Watch List OR U.S. Nursing Home Registry

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TAYLOR PARK NURSING AND REHAB CTR: RHINELANDER, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/07/2004 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/15/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 12/12/2006 Give professional services that meet a professional standard of quality. G 12/12/2006 Give each resident care and services to get or keep the highest quality of life possible. D 12/12/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/12/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 12/12/2006 Make sure that residents are safe from serious medication errors. J 12/12/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. G 12/12/2006 Give or get lab tests to meet the needs of residents. J 05/31/2007 Provide enough notice before discharging or transferring a resident. D 05/31/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 06/20/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/20/2007 Provide services to meet the needs and preferences of each resident. E 06/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 12/18/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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WILLOWS NUR AND REHAB: SUN PRAIRIE, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/12/2005 Give professional services that meet a professional standard of quality. J 07/12/2005 Give each resident care and services to get or keep the highest quality of life possible. J 07/12/2005 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E 11/17/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/17/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 08/14/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 08/14/2006 Try to resolve each resident's complaints quickly. D 08/14/2006 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 08/14/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 08/14/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 08/14/2006 Give professional services that meet a professional standard of quality. D 08/14/2006 Give each resident care and services to get or keep the highest quality of life possible. G 08/14/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. J 08/14/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 08/14/2006 Provide food in a way that meets a resident's needs. D 08/14/2006 Have a program to keep infection from spreading. E 08/14/2006 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E Home Page National Watch List OR U.S. Nursing Home Registry

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WILLOWBROOK NUR AND REHAB: LAKE MILLS, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/11/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 01/11/2007 Give professional services that meet a professional standard of quality. E 01/11/2007 Have a program to keep infection from spreading. H 01/11/2007 Choose a doctor to be the medical director. F Home Page National Watch List OR U.S. Nursing Home Registry

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WEYAUWEGA HLTH CARE CTR: WEYAUWEGA, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/06/2004 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/08/2005 Make sure that private space is available in the nursing home for resident groups or residents' families to meet. D 06/08/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 06/08/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 06/08/2005 Make sure that staff members wash their hands when needed. D 09/13/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. D 06/21/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/29/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/08/2007 Let residents give themselves their drugs if they are able. D 01/08/2007 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. B 04/09/2007 Let residents give themselves their drugs if they are able. D 04/09/2007 Give professional services that meet a professional standard of quality. D 04/24/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 04/24/2007 Give professional services that follow each resident's written care plan. D 04/24/2007 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 04/24/2007 post nurse staffing information. C Home Page National Watch List OR U.S. Nursing Home Registry

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MANAWA COM NUR CTR: MANAWA, WI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/28/2005 Let residents give themselves their drugs if they are able. E 09/28/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D 09/28/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. D 09/28/2005 Give each resident care and services to get or keep the highest quality of life possible. D 09/28/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 09/28/2005 Properly mark drugs and other similar products.