RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/06/10. More recent reports/corrections may be available at the nursing home, ask to see all reports

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BIRCHWOOD TERRACE HEALTHCARE: BURLINGTON, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/12/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/12/2006 Make sure that each resident's nutritional needs were met. D 10/25/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/25/2007 Give professional services that follow each resident's written care plan. D 10/25/2007 Follow all laws and professional standards. D 02/07/2008 Make sure that staff members wash their hands when needed. D 02/12/2008 Give professional services that meet a professional standard of quality. G 02/12/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 09/16/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 12/02/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/02/2008 Give professional services that meet a professional standard of quality. D 12/02/2008 Make sure that doctors visit residents regularly, as required. D 12/23/2008 Give professional services that follow each resident's written care plan. D 01/27/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 01/27/2009 Give each resident care and services to get or keep the highest quality of life possible. D 01/27/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/03/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/03/2009 Give professional services that follow each resident's written care plan. D 02/03/2009 Properly mark drugs and other similar products. D 02/03/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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VERNON GREEN NURSING HOME: VERNON, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/27/2008 Give professional services that follow each resident's written care plan. D 06/27/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BURLINGTON HEALTH & REHAB: BURLINGTON, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/20/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 12/21/2006 Provide needed housekeeping and maintenance. D 12/21/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 12/21/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 07/26/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. B 07/26/2007 Give professional services that follow each resident's written care plan. D 07/26/2007 Make sure that each resident's nutritional needs were met. D 07/26/2007 Provide a tasty and well-balanced diet that meets the nutritional needs of each resident. D 07/26/2007 Make sure that staff members wash their hands when needed. D 06/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 01/27/2009 Keep each resident free from physical restraints, unless needed for medical treatment. D 01/27/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/15/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/15/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. D Home Page National Watch List OR U.S. Nursing Home Registry

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HELEN PORTER HEALTHCARE & REHAB: MIDDLEBURY, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/29/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/29/2009 Protect each resident from all abuse, physical punishment, and being separated from others. G 04/29/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/29/2009 Give professional services that meet a professional standard of quality. D 04/29/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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THE PINES AT RUTLAND CENTER FOR NURSING AND REHABI: RUTLAND, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/03/2007 Protect each resident from all abuse, physical punishment, and being separated from others. G 10/03/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 08/07/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 08/07/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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ST JOHNSBURY HEALTH & REHAB: SAINT JOHNSBURY, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/01/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. G 03/01/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. G 03/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 03/01/2007 Set up or keep a group of people to review and ensure quality. G 04/11/2007 Give professional services that meet a professional standard of quality. D 04/11/2007 Keep accurate and appropriate medical records. D 04/25/2007 Provide needed housekeeping and maintenance. D 04/25/2007 Give professional services that meet a professional standard of quality. D 04/25/2007 Give professional services that follow each resident's written care plan. D 04/25/2007 Give each resident care and services to get or keep the highest quality of life possible. D 06/14/2007 Give professional services that follow each resident's written care plan. D 08/01/2007 Provide needed housekeeping and maintenance. B 09/22/2008 Follow all laws and professional standards. D 12/04/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 12/04/2008 Give professional services that meet a professional standard of quality. D 12/04/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 12/04/2008 Set up or keep a group of people to review and ensure quality. D 12/09/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 05/06/2009 Keep each resident free from drugs that restrain them, unless needed for medical treatment. D 05/06/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 05/06/2009 Properly mark drugs and other similar products. D 06/22/2009 Give professional services that meet a professional standard of quality. D 06/22/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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BERLIN HEALTH & REHAB CTR: BARRE, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/06/2006 Give professional services that meet a professional standard of quality. D 11/06/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 11/28/2006 Store, cook, and give out food in a safe and clean way. B 12/28/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 12/28/2006 Give professional services that follow each resident's written care plan. D 12/07/2007 Give professional services that meet a professional standard of quality. D 07/24/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 09/04/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/04/2008 Give professional services that follow each resident's written care plan. D 09/04/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 12/03/2008 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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SAINT ALBANS HEALTHCARE AND REHABILITATION CENTER: SAINT ALBANS, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/15/2007 Provide services to meet the needs and preferences of each resident. D 11/27/2007 Store, cook, and give out food in a safe and clean way. B 11/27/2007 Properly mark drugs and other similar products. D 12/06/2007 Provide needed housekeeping and maintenance. B 04/09/2008 Give professional services that meet a professional standard of quality. D 07/30/2008 Give professional services that meet a professional standard of quality. D 07/30/2008 Give professional services that follow each resident's written care plan. D 07/30/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 07/30/2008 Make sure that doctors visit residents regularly, as required. D 07/30/2008 Set up or keep a group of people to review and ensure quality. D 09/18/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/11/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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PINE HEIGHTS AT BRATTLEBORO CENTER FOR NURSING & R: BRATTLEBORO, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/26/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/26/2007 Give professional services that meet a professional standard of quality. D 06/26/2007 Give professional services that follow each resident's written care plan. D 01/31/2008 Let residents give themselves their drugs if they are able. D 01/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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SPRINGFIELD HEALTH & REHAB: SPRINGFIELD, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/02/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 01/23/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 01/23/2007 Make sure that each resident's nutritional needs were met. G 01/23/2007 Give or get dental care for each resident. D 03/14/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/05/2007 Provide services to meet the needs and preferences of each resident. D 08/02/2007 Provide services to meet the needs and preferences of each resident. D 08/02/2007 Give professional services that meet a professional standard of quality. D 08/02/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. B 01/16/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/16/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/16/2008 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 01/16/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/23/2008 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. D 10/23/2008 Give professional services that meet a professional standard of quality. D 10/23/2008 Give professional services that follow each resident's written care plan. D 10/23/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 01/14/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. G 01/14/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 01/14/2009 Keep accurate and appropriate medical records. G Home Page National Watch List OR U.S. Nursing Home Registry

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NEWPORT HEALTH CARE CENTER: NEWPORT, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/20/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. B 06/05/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 01/04/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 01/04/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/12/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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STARR FARM NURSING CENTER: BURLINGTON, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/11/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/31/2007 Provide services to meet the needs and preferences of each resident. D 01/31/2007 Give professional services that meet a professional standard of quality. D 01/31/2007 Give professional services that follow each resident's written care plan. D 01/31/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 01/31/2007 Keep accurate and appropriate medical records. D 08/14/2007 Give professional services that meet a professional standard of quality. D 08/14/2007 Make sure that residents are safe from serious medication errors. G 08/14/2007 Set up or keep a group of people to review and ensure quality. G 09/23/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/23/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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VERMONT VETERANS HOME: BENNINGTON, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/02/2007 Give professional services that follow each resident's written care plan. G 04/02/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 04/20/2009 Protect each resident from all abuse, physical punishment, and being separated from others. D 04/20/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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CRESCENT MANOR CARE CTRS: BENNINGTON, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/19/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 12/19/2006 Give each resident care and services to get or keep the highest quality of life possible. D 12/19/2006 Keep accurate and appropriate medical records. D 03/28/2007 Give professional services that follow each resident's written care plan. D 03/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 04/02/2009 Give each resident care and services to get or keep the highest quality of life possible. D 06/15/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E Home Page National Watch List OR U.S. Nursing Home Registry

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UNION HOUSE NURSING HOME: GLOVER, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/06/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 02/19/2009 Give professional services that meet a professional standard of quality. D 04/22/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/22/2009 Give the right treatment and services to residents who have mental or social problems adjusting. D 04/22/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROWAN COURT HEALTH & REHAB: BARRE, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/06/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 03/29/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 03/29/2007 Give professional services that meet a professional standard of quality. D 08/28/2007 Get doctor orders for the resident's immediate care when admitted. D 08/28/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 08/28/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 09/11/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/11/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/11/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 09/11/2007 Use a registered nurse at least 8 hours a day, 7 days a week. D 04/23/2009 Give professional services that meet a professional standard of quality. D 04/23/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 06/03/2009 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. D 06/03/2009 Provide enough notice before discharging or transferring a resident. D 06/03/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 06/03/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 07/08/2009 Give professional services that meet a professional standard of quality. E Home Page National Watch List OR U.S. Nursing Home Registry

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RUTLAND HEALTHCARE AND REHABILITATION CENTER: RUTLAND, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/03/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 01/03/2008 Have a program to keep infection from spreading. D 02/07/2008 Make sure that the nursing home area is safe, easy to use, clean and comfortable. F 06/10/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/08/2008 Give professional services that follow each resident's written care plan. D 04/20/2009 Give professional services that follow each resident's written care plan. D 04/20/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 04/20/2009 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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GREEN MOUNTAIN NURSING HOME: COLCHESTER, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/13/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/13/2007 Give professional services that meet a professional standard of quality. D 03/18/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/18/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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PROSPECT NURSING HOME: NORTH BENNINGTON, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/24/2006 Follow all laws and professional standards. D 05/08/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/08/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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MAPLE LANE NURSING HOME: BARTON, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/01/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 11/01/2006 Protect each resident from all abuse, physical punishment, and being separated from others. J 11/01/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 11/01/2006 Make sure that doctors visit residents regularly, as required. B 11/01/2006 Follow all laws and professional standards. E 11/01/2006 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. B 11/01/2006 Keep accurate and appropriate medical records. C 08/14/2007 Have enough outside airflow. D 03/18/2008 Give professional services that follow each resident's written care plan. D 05/15/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 05/15/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 05/15/2008 Have a detailed, written plan for disasters and emergencies. G 05/15/2008 Train all employees on what to do in an emergency. G Home Page National Watch List OR U.S. Nursing Home Registry

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PINES REHAB & HEALTH CTR: LYNDONVILLE, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/16/2009 Keep each resident free from physical restraints, unless needed for medical treatment. D 09/16/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. D 09/16/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 09/16/2009 Provide activities to meet the needs of each resident. E 09/16/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/16/2009 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 09/16/2009 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D Home Page National Watch List OR U.S. Nursing Home Registry

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CEDAR HILL HEALTH CARE CENTER: WINDSOR, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/21/2007 Use a registered nurse at least 8 hours a day, 7 days a week. D 11/07/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 05/21/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 05/21/2008 Give each resident care and services to get or keep the highest quality of life possible. D 04/09/2009 Give professional services that meet a professional standard of quality. D 06/02/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/02/2009 Give professional services that follow each resident's written care plan. D 06/02/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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BELAIRE QUALITY CENTER: NEWPORT, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/28/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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THOMPSON HOUSE NURSING HOME: BRATTLEBORO, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/17/2008 Give professional services that meet a professional standard of quality. D 08/10/2008 Store, cook, and give out food in a safe and clean way. E 09/11/2008 Give professional services that meet a professional standard of quality. E 09/11/2008 Keep accurate and appropriate medical records. E 01/09/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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GILL ODD FELLOWS HOME: LUDLOW, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/21/2006 Protect each resident from all abuse, physical punishment, and being separated from others. J 09/21/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/21/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. J 09/21/2006 Be administered in a way that leads to the highest possible level of well being for each resident. G 09/21/2006 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E 09/21/2006 Set up or keep a group of people to review and ensure quality. G 10/27/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/08/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/27/2008 Do a new assessment after any major change in a resident's physical or mental health. D 03/27/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 03/27/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 03/27/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 03/27/2008 Make sure that each resident's nutritional needs were met. G 12/22/2008 Store, cook, and give out food in a safe and clean way. F 04/22/2009 Give professional services that meet a professional standard of quality. D 04/22/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 06/23/2009 Provide enough notice before discharging or transferring a resident. D 06/23/2009 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 09/09/2009 Give professional services that follow each resident's written care plan. D 09/09/2009 Make sure that each resident gets help to keep vision and hearing. D 10/29/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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MCGIRR NURSING HOME: BELLOWS FALLS, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/24/2006 Provide needed housekeeping and maintenance. D 10/24/2006 Have a program to keep infection from spreading. C 03/05/2009 Follow all laws and professional standards. C Home Page National Watch List OR U.S. Nursing Home Registry

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REDSTONE VILLA: ST ALBANS, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/19/2009 Give professional services that meet a professional standard of quality. G 08/19/2009 Give professional services that follow each resident's written care plan. D 08/19/2009 Make sure that residents are safe from serious medication errors. G 08/19/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE MANOR, INC: MORRISVILLE, VT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/17/2007 Give professional services that meet a professional standard of quality. D 04/17/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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