RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 07/29/10. More recent reports/corrections may be available at the nursing home, ask to see all reports

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MANORCARE HEALTH SERVICES-ALEXANDRIA: ALEXANDRIA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/25/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 07/25/2007 Give professional services that meet a professional standard of quality. D 07/25/2007 Give each resident care and services to get or keep the highest quality of life possible. G 07/09/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 07/09/2008 Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided. D Home Page National Watch List OR U.S. Nursing Home Registry

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WOODBINE REHABILITATION & HEALTHCARE CENTER: ALEXANDRIA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/26/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/26/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/26/2009 Give professional services that meet a professional standard of quality. D 02/26/2009 Give each resident care and services to get or keep the highest quality of life possible. D 02/26/2009 Give the right treatment and services to residents who have mental or social problems adjusting. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANASSAS HEALTH AND REHAB CENTER: MANASSAS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/10/2007 Give professional services that meet a professional standard of quality. D 10/10/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES-STRATFORD HALL: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/26/2007 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. D 07/26/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 07/26/2007 Give professional services that meet a professional standard of quality. D 07/26/2007 Give each resident care and services to get or keep the highest quality of life possible. D 07/26/2007 Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided. D 07/26/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/10/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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OAKWOOD MANOR BEDFORD MEM: BEDFORD, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/15/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 03/15/2007 Give each resident care and services to get or keep the highest quality of life possible. D 03/15/2007 Make sure that doctors visit residents regularly, as required. D Home Page National Watch List OR U.S. Nursing Home Registry

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HARBOUR POINTE M & R CENTER: NORFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/02/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEALTH CARE CENTER LUCY CORR: CHESTERFIELD, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/10/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 08/10/2007 Have a program to keep infection from spreading. D 06/26/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/26/2008 Keep signed and dated reports of x-rays and other tests. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERVIEW ON THE APPOMATTOX HEALTH & REHAB CENTER: HOPEWELL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/21/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 04/21/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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BAY POINTE MEDICAL & REHAB CEN: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/18/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha B Home Page National Watch List OR U.S. Nursing Home Registry

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SALEM HEALTH & REHABILITATION: SALEM, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/17/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/17/2008 Give each resident care and services to get or keep the highest quality of life possible. D 01/17/2008 Give or get special rehabilitation if in the patient's plan of care. D 01/17/2008 Keep accurate and appropriate medical records. D 02/06/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 02/06/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/06/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/06/2009 Give professional services that meet a professional standard of quality. E 02/06/2009 Give each resident care and services to get or keep the highest quality of life possible. E 02/06/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 02/06/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 02/06/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 02/06/2009 Give or get lab tests to meet the needs of residents. D 02/06/2009 Keep complete, dated lab records in the resident's file. D 02/06/2009 Give or get x-rays or tests only when the resident's doctor ordered them. D 02/06/2009 Keep accurate and appropriate medical records. D 04/15/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/15/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 04/15/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/15/2009 Give each resident care and services to get or keep the highest quality of life possible. D 04/15/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 04/15/2009 Give or get lab tests to meet the needs of residents. D 04/15/2009 Keep complete, dated lab records in the resident's file. D 04/15/2009 Give or get x-rays or tests only when the resident's doctor ordered them. D 04/15/2009 Keep accurate and appropriate medical records. E 03/24/2010 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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FRIENDSHIP HEALTH AND REHAB CENTER: ROANOKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/06/2007 Give each resident care and services to get or keep the highest quality of life possible. D 07/06/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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HARRISONBURG HLTH & REHAB CNTR: HARRISONBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/26/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 04/26/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/26/2007 Give each resident care and services to get or keep the highest quality of life possible. D 04/26/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 04/26/2007 At least once a month, have a licensed pharmacist check the drugs that each resident takes. E 04/26/2007 Give or get lab tests to meet the needs of residents. D 04/26/2007 Keep complete, dated lab records in the resident's file. D 11/29/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/29/2007 Give professional services that meet a professional standard of quality. D 11/29/2007 Give each resident care and services to get or keep the highest quality of life possible. G 11/29/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/29/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/29/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 04/07/2010 Give each resident care and services to get or keep the highest quality of life possible. D 04/07/2010 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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PARHAM HEALTH CARE & REHAB CEN: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/25/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/10/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/10/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/10/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 11/10/2008 post nurse staffing information. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES-ARLINGTON: ARLINGTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/21/2007 Keep accurate and appropriate medical records. C 07/03/2008 Give or get lab tests to meet the needs of residents. D 07/03/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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LYNCHBURG HLTH & REHAB CNTR: LYNCHBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/06/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/06/2007 Give each resident care and services to get or keep the highest quality of life possible. D 09/06/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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PINEY FOREST HEALTH CARE CENTE: DANVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/22/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 05/22/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 05/22/2008 Give each resident enough fluids to keep them healthy and prevent dehydration. G 05/22/2008 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. C 05/22/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHESAPEAKE HEALTH AND REHABILITATION CENTER: CHESAPEAKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/03/2007 Give each resident care and services to get or keep the highest quality of life possible. D 08/03/2007 Keep accurate and appropriate medical records. D 07/21/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/21/2008 Protect each resident from all abuse, physical punishment, and being separated from others. E 07/21/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 07/10/2009 Give professional services that meet a professional standard of quality. D 07/10/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/10/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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THE LAURELS OF UNIVERSITY PARK: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/26/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 09/26/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. G 09/26/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/26/2007 Provide needed housekeeping and maintenance. D 09/26/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 09/26/2007 Check and update (if needed) each resident's assessment every 3 months. D 09/26/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 09/26/2007 Give professional services that meet a professional standard of quality. D 09/26/2007 Give each resident care and services to get or keep the highest quality of life possible. D 09/26/2007 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 09/26/2007 Give the right treatment and services to residents who have mental or social problems adjusting. J 09/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 09/26/2007 Keep accurate and appropriate medical records. D 11/19/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 11/19/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. G 11/19/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 11/19/2007 Check and update (if needed) each resident's assessment every 3 months. D 11/19/2007 Give professional services that meet a professional standard of quality. D 11/19/2007 Give the right treatment and services to residents who have mental or social problems adjusting. G 11/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 11/19/2007 Keep accurate and appropriate medical records. D 09/11/2009 Keep each resident's personal and medical records private and confidential. D 09/11/2009 Provide needed housekeeping and maintenance. D 09/11/2009 Give professional services that meet a professional standard of quality. E 09/11/2009 Give each resident care and services to get or keep the highest quality of life possible. D 09/11/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/11/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/11/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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POTOMAC CENTER GENESIS ELDERCA: ARLINGTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/31/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 08/31/2007 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHERRYDALE HEALTH CARE CENTER: ARLINGTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/13/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/13/2007 Give each resident care and services to get or keep the highest quality of life possible. G 04/13/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 04/13/2007 Keep a resident apart from the others if the resident has an infection that can spread. D 02/14/2008 Make sure that the nursing home area is safe, easy to use, clean and comfortable. B 04/04/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/04/2008 Give professional services that meet a professional standard of quality. D 04/04/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/04/2008 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. D 04/04/2008 Properly mark drugs and other similar products. D 06/12/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/12/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 06/12/2008 Keep safe, clean and homelike surroundings. E 06/12/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/12/2008 Give professional services that meet a professional standard of quality. E 06/12/2008 Give each resident care and services to get or keep the highest quality of life possible. D 06/12/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 06/12/2008 Make sure that residents are safe from serious medication errors. D 06/12/2008 Store, cook, and give out food in a safe and clean way. E 06/12/2008 Have a program to keep infection from spreading. D 06/12/2008 Follow all laws and professional standards. D 06/12/2008 Get proof that a nurse aide has the training and skills that the State requires. E 06/12/2008 Keep accurate and appropriate medical records. D 08/01/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/01/2008 Keep safe, clean and homelike surroundings. E 08/01/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 08/01/2008 Give professional services that meet a professional standard of quality. E 08/01/2008 Give each resident care and services to get or keep the highest quality of life possible. D 08/01/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 08/01/2008 Make sure that residents are safe from serious medication errors. D 08/01/2008 Store, cook, and give out food in a safe and clean way. D 08/01/2008 Have a program to keep infection from spreading. D 08/01/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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HOPEWELL HEALTH CARE CENTER: HOPEWELL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/17/2008 Provide services to meet the needs and preferences of each resident. D 04/17/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 04/17/2008 Properly mark drugs and other similar products. D 04/17/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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WADDELL NURSING AND REHAB CENTER: GALAX, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/05/2007 Provide needed housekeeping and maintenance. E 08/06/2009 Provide enough notice before discharging or transferring a resident. D 08/06/2009 Protect each resident from all abuse, physical punishment, and being separated from others. E 08/06/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 08/06/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 08/06/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 08/06/2009 Give enough notice to the resident before changing the resident's room or roommate. D 08/06/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 08/06/2009 Give professional services that follow each resident's written care plan. D 08/06/2009 Give each resident care and services to get or keep the highest quality of life possible. D 08/06/2009 Be administered in a way that leads to the highest possible level of well being for each resident. E 08/06/2009 Follow all laws and professional standards. C 08/06/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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WARSAW HEALTH CARE CENTER: WARSAW, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/19/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE,BRISTOL: BRISTOL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/20/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 12/20/2007 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 10/08/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/08/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 10/08/2009 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIDGECREST MANOR NURSING & REHABILITATION: DUFFIELD, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/11/2010 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL BIG STONE GAP: BIG STONE GAP, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/17/2007 Give each resident care and services to get or keep the highest quality of life possible. D 05/17/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF NEW MARKET: NEW MARKET, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/27/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/27/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 02/13/2009 Make sure that residents are safe from serious medication errors. D 04/16/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/16/2009 Give professional services that meet a professional standard of quality. D 04/16/2009 Give each resident care and services to get or keep the highest quality of life possible. D 04/16/2009 Make sure that residents are safe from serious medication errors. D 04/16/2009 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-ROSE HILL: BERRYVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/20/2008 Let the resident or the resident's representative look at all records. B 11/20/2008 Give professional services that meet a professional standard of quality. D 11/20/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-ALLEGHANY: CLIFTON FORGE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/31/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/31/2008 Give professional services that meet a professional standard of quality. D 07/31/2008 Give each resident care and services to get or keep the highest quality of life possible. D 07/31/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/31/2008 post nurse staffing information. B Home Page National Watch List OR U.S. Nursing Home Registry

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EVERGREEN HEALTH AND REHAB: WINCHESTER, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/10/2008 Keep safe, clean and homelike surroundings. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-PETERSBURG: PETERSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/11/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT HARRISONBURG: HARRISONBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/29/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 01/29/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT WAYNESBORO: WAYNESBORO, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/22/2007 Provide services to meet the needs and preferences of each resident. D 03/22/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 03/22/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 03/22/2007 Give each resident care and services to get or keep the highest quality of life possible. D 03/22/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/22/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. D 03/22/2007 Have a program to keep infection from spreading. D 03/22/2007 Follow all laws and professional standards. D 04/10/2009 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. G 06/04/2009 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. G 06/04/2009 Give each resident care and services to get or keep the highest quality of life possible. G 07/28/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/28/2009 Provide services to meet the needs and preferences of each resident. D 07/28/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 07/28/2009 Give or get lab tests to meet the needs of residents. D 07/28/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER- PORTSMOUTH: PORTSMOUTH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/13/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. G 09/13/2007 Give each resident care and services to get or keep the highest quality of life possible. G 09/12/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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BEACON SHORES NURSING & REHABILITATION: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/23/2007 Let the appropriate people see and talk to each resident. D 03/23/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 03/23/2007 Protect each resident from all abuse, physical punishment, and being separated from others. G 03/23/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. G 03/23/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/23/2007 Provide activities to meet the needs of each resident. E 03/23/2007 Hire a qualified activities director. E 03/23/2007 Hire a qualified social worker; or in homes with more than 120 beds, hire a qualified full-time social worker. C 03/23/2007 Keep safe, clean and homelike surroundings. E 03/23/2007 Provide needed housekeeping and maintenance. D 03/23/2007 Do a new assessment after any major change in a resident's physical or mental health. D 03/23/2007 Check and update (if needed) each resident's assessment every 3 months. B 03/23/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 03/23/2007 Give each resident care and services to get or keep the highest quality of life possible. G 03/23/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/23/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 03/23/2007 Give the right treatment and services to residents who have mental or social problems adjusting. G 03/23/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 03/23/2007 Make sure that each resident's nutritional needs were met. G 03/23/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 03/23/2007 Make sure that residents are well nourished. K 03/23/2007 Make sure that the attending doctor orders special diets. G 03/23/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 03/23/2007 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 03/23/2007 Keep a resident apart from the others if the resident has an infection that can spread. D 03/23/2007 Make sure that staff members wash their hands when needed. D 03/23/2007 Keep all essential equipment working safely. D 03/23/2007 Make sure that a working call system is available in each resident's room or bathroom and bathing area. K 03/23/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D 03/23/2007 Be administered in a way that leads to the highest possible level of well being for each resident. L 03/23/2007 Set up or keep a group of people to review and ensure quality. F 05/25/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/25/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 05/25/2007 Make sure that each resident's nutritional needs were met. D 05/25/2007 Store, cook, and give out food in a safe and clean way. F 05/25/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. D 05/25/2007 Keep accurate and appropriate medical records. D 05/25/2007 Set up or keep a group of people to review and ensure quality. F 11/14/2008 Give each resident care and services to get or keep the highest quality of life possible. E 07/15/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/15/2009 Keep each resident's personal and medical records private and confidential. D 07/15/2009 Protect each resident from all abuse, physical punishment, and being separated from others. D 07/15/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/15/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 07/15/2009 Provide needed housekeeping and maintenance. E 07/15/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/15/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/15/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 07/15/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 07/15/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 07/15/2009 Make sure that residents are well nourished. D 07/15/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 07/15/2009 Have a program to keep infection from spreading. D 07/15/2009 Keep accurate and appropriate medical records. D 07/15/2009 Set up or keep a group of people to review and ensure quality. D 09/15/2009 Provide needed housekeeping and maintenance. D 09/15/2009 Give each resident care and services to get or keep the highest quality of life possible. D 09/15/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 09/15/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 09/15/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 09/15/2009 Keep accurate and appropriate medical records. D 09/15/2009 Set up or keep a group of people to review and ensure quality. D 03/05/2010 Let the resident or the resident's representative look at all records. D 03/05/2010 Keep safe, clean and homelike surroundings. D 03/05/2010 Give each resident care and services to get or keep the highest quality of life possible. D 03/05/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/05/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL TAZEWELL: TAZEWELL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/20/2008 Give each resident care and services to get or keep the highest quality of life possible. D 03/20/2008 Follow all laws and professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER -THE CEDARS: CHARLOTTESVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/17/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/17/2008 Give professional services that meet a professional standard of quality. D 09/17/2008 Give each resident care and services to get or keep the highest quality of life possible. G 09/17/2008 Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided. G 09/17/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 09/17/2008 Make sure that residents are safe from serious medication errors. G 09/17/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 09/17/2008 Keep accurate and appropriate medical records. D 02/19/2010 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-SLEEPY HOLLOW: ANNANDALE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/13/2008 Let the resident refuse treatment or refuse to take part in an experiment. D 10/24/2008 Let the resident refuse treatment or refuse to take part in an experiment. D 10/24/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT ROANOKE: ROANOKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/06/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 09/06/2007 Prevent a loss in range of motion among residents who entered the nursing home with a full range of motion. G 09/06/2007 Give the right treatment and services to residents who have mental or social problems adjusting. J 09/06/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 09/06/2007 Make sure that doctors visit residents regularly, as required. D 09/06/2007 Be administered in a way that leads to the highest possible level of well being for each resident. D 09/06/2007 Choose a doctor to be the medical director. D 09/06/2007 Keep accurate and appropriate medical records. D 09/06/2007 Set up or keep a group of people to review and ensure quality. E 09/06/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/06/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 09/06/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/06/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 09/06/2007 Provide needed housekeeping and maintenance. D 09/06/2007 Do a new assessment after any major change in a resident's physical or mental health. D 09/06/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 09/06/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/06/2007 Give professional services that meet a professional standard of quality. D 09/06/2007 Give each resident care and services to get or keep the highest quality of life possible. D 07/30/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 07/30/2008 Store, cook, and give out food in a safe and clean way. C 07/30/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. C 07/30/2008 Follow all laws and professional standards. D 07/30/2008 Keep accurate and appropriate medical records. E 07/30/2008 Provide needed housekeeping and maintenance. E 07/30/2008 Provide clean bed and bath linens that are in good condition. C 07/30/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 07/30/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 07/30/2008 Give professional services that meet a professional standard of quality. E 07/30/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-SHENANDOAH VALLEY: BUENA VISTA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/12/2008 Keep assessments completed in the preceding 15 months in the resident's active record. B 03/11/2010 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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COMMUNITY MEM: SOUTH HILL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/18/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/18/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 05/18/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHARLOTTESVILLE HEALTH & REHABILITATION CENTER: CHARLOTTESVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/20/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/20/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 05/20/2010 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. E 05/20/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/20/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 05/20/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 05/20/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 05/20/2010 Give or get lab tests to meet the needs of residents. D 05/20/2010 Give lab tests only when the attending doctor ordered them. D 05/20/2010 Keep accurate and appropriate medical records. E 05/20/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/20/2010 Give professional services that meet a professional standard of quality. D 05/20/2010 Give each resident care and services to get or keep the highest quality of life possible. E Home Page National Watch List OR U.S. Nursing Home Registry

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INOVA CAMERON GLEN CARE CNTR: HERNDON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/31/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 10/31/2007 Give each resident care and services to get or keep the highest quality of life possible. G 10/31/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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BETH SHOLOM HOME OF EASTERN VI: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/03/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 05/03/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. B 05/03/2007 Give professional services that meet a professional standard of quality. D 05/03/2007 Give each resident care and services to get or keep the highest quality of life possible. G 05/03/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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REGENCY HEALTH & REHABILITATION CENTER: GRAFTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/26/2007 Give each resident care and services to get or keep the highest quality of life possible. G 04/26/2007 Keep accurate and appropriate medical records. D 04/29/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/29/2010 Give professional services that meet a professional standard of quality. D 04/29/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CONSULATE HEALTHCARE OF WILLIAMSBURG: WILLIAMSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/05/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 09/05/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 09/05/2008 Get proof that a nurse aide has the training and skills that the State requires. D Home Page National Watch List OR U.S. Nursing Home Registry

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BLAND COUNTY NURSING & REHABILITATION CENTER: BASTIAN, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/08/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/08/2008 Check and update (if needed) each resident's assessment every 3 months. D 01/08/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 01/08/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/08/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 01/08/2008 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF LAWRENCEVILLE, LLC: LAWRENCEVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/15/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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HENRICO HEALTH & REHABILITATION CENTER: HIGHLAND SPRINGS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/30/2009 Let residents give themselves their drugs if they are able. D 03/20/2009 Let residents give themselves their drugs if they are able. D 03/20/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/20/2009 Give professional services that meet a professional standard of quality. D 03/20/2009 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 03/20/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 03/20/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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ST FRANCIS NURSING CTR: NEWPORT NEWS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/08/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G 09/05/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/05/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G 09/05/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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FRANKLIN HEALTH AND REHABILITATION CENTER: ROCKY MOUNT, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/08/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CTR HLT & REHAB/SCOTT CO: WEBER CITY, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/05/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/05/2007 Make sure that the nursing home area is free of dangers that cause accidents. E 10/05/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. B 10/07/2008 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 03/05/2009 Provide needed housekeeping and maintenance. D 03/05/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 03/05/2009 Give each resident care and services to get or keep the highest quality of life possible. D 03/05/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 03/05/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 03/05/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 03/05/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 03/05/2009 Keep accurate and appropriate medical records. E 05/13/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 05/13/2010 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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RALEIGH COURT HLTH CARE CNTR: ROANOKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/27/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D Home Page National Watch List OR U.S. Nursing Home Registry

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NORFOLK HEALTH CARE CENTER: NORFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/14/2008 Allow residents to easily see the results of the nursing home's most recent survey. C 12/04/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/15/2010 Give each resident care and services to get or keep the highest quality of life possible. G 04/15/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/15/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 04/15/2010 Keep accurate and appropriate medical records. D 04/15/2010 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. G 04/15/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/15/2010 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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BAYSIDE HEALTH & REHABILITATION CENTER: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/12/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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STANLEYTOWN HLTH CARE CNTR: STANLEYTOWN, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/15/2010 Make sure that the nursing home area is free of dangers that cause accidents. E Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES-FAIR OAKS: FAIRFAX, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/08/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. C 03/08/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH AND REHABILITATION: FINCASTLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/10/2008 Provide needed housekeeping and maintenance. D 04/10/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 04/10/2008 Give each resident care and services to get or keep the highest quality of life possible. E 04/10/2008 Have a program to keep infection from spreading. D 04/10/2008 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF STRATFORD HILLS: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/17/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/17/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 12/17/2009 Give professional services that meet a professional standard of quality. D 12/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 12/17/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 12/17/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY AT THE VILLAGE: FORK UNION, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/08/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/08/2009 Give professional services that meet a professional standard of quality. D 01/08/2009 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 01/08/2009 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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FAUQUIER HEALTH REHABILITATION & NURSING CENTER: WARRENTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/30/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/30/2009 Give professional services that meet a professional standard of quality. D 10/30/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 10/30/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 10/30/2009 Store, cook, and give out food in a safe and clean way. F 10/30/2009 Have a program to keep infection from spreading. D 10/30/2009 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL VIRGINIA BEACH: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/16/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 12/06/2007 Let residents give themselves their drugs if they are able. D 12/06/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF WILLIAMSBURG, LLC: WILLIAMSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/18/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/18/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 07/18/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 07/18/2007 Give each resident care and services to get or keep the highest quality of life possible. G 07/18/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/18/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. G 09/13/2007 Provide needed housekeeping and maintenance. D 09/13/2007 Give professional services that meet a professional standard of quality. D 09/13/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 09/13/2007 Make sure that residents are safe from serious medication errors. G 09/13/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. D 10/25/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 04/15/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 04/15/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. G 04/15/2008 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. E 04/15/2008 Do a new assessment after any major change in a resident's physical or mental health. D 04/15/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 04/15/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 04/15/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/15/2008 Give professional services that meet a professional standard of quality. E 04/15/2008 Give each resident care and services to get or keep the highest quality of life possible. G 04/15/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 04/15/2008 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 04/15/2008 Keep a resident apart from the others if the resident has an infection that can spread. D 04/15/2008 Follow all laws and professional standards. C 04/15/2008 Keep accurate and appropriate medical records. D 04/09/2009 Give professional services that meet a professional standard of quality. E 04/09/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 04/09/2009 Make sure that residents are safe from serious medication errors. D 04/09/2009 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY AT THE MEADOWS: GOOCHLAND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/31/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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VA BEACH HEALTHCARE AND REHAB: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/28/2008 Give each resident care and services to get or keep the highest quality of life possible. D 03/28/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 03/28/2008 Properly mark drugs and other similar products. D 03/06/2009 Give professional services that meet a professional standard of quality. D 03/06/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/06/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIVER POINTE REHAB HEALTHCARE: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/17/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/17/2008 Give each resident care and services to get or keep the highest quality of life possible. D 02/05/2010 Make sure that residents are safe from serious medication errors. E 02/05/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 02/05/2010 Keep accurate and appropriate medical records. B 02/05/2010 Set up or keep a group of people to review and ensure quality. E Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL - BROOKNEAL: BROOKNEAL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/29/2007 Follow all laws and professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF STAUNTON, LLC: STAUNTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/15/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. E 03/15/2007 Provide services to meet the needs and preferences of each resident. D 03/15/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 03/15/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 03/15/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 03/15/2007 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. E 07/02/2008 Keep safe, clean and homelike surroundings. E 07/02/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 07/02/2008 Give professional services that meet a professional standard of quality. D 07/02/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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ARCADIA NURSING & REHAB CENT: NELSONIA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/27/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha B 04/27/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 04/27/2007 Store, cook, and give out food in a safe and clean way. F 12/20/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 12/20/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 03/31/2009 Follow all laws and professional standards. F Home Page National Watch List OR U.S. Nursing Home Registry

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WOODMONT CENTER: FREDERICKSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/08/2008 Give professional services that meet a professional standard of quality. D 02/08/2008 Give each resident care and services to get or keep the highest quality of life possible. D 02/08/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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TRINITY MISSION HEALTH AND REHAB OF FARMVILLE: FARMVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/05/2010 Give professional services that meet a professional standard of quality. G 04/05/2010 Give each resident care and services to get or keep the highest quality of life possible. G 04/05/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/05/2010 Have a program to keep infection from spreading. D 04/05/2010 Follow all laws and professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - BLUE RIDGE: GALAX, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/22/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF NORFOLK: NORFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/16/2009 Store, cook, and give out food in a safe and clean way. K Home Page National Watch List OR U.S. Nursing Home Registry

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MONTVUE NURSING HOME: LURAY, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/27/2007 Give professional services that meet a professional standard of quality. D 06/27/2007 Give each resident care and services to get or keep the highest quality of life possible. D 09/25/2009 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF SUFFOLK: SUFFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/20/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/20/2008 Keep each resident's personal and medical records private and confidential. D Home Page National Watch List OR U.S. Nursing Home Registry

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BEAUFONT HEALTH CARE CENTER: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/26/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/26/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 07/26/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 07/26/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 07/26/2007 Give professional services that meet a professional standard of quality. D 07/26/2007 Give each resident care and services to get or keep the highest quality of life possible. G 07/26/2007 Make sure that residents are safe from serious medication errors. D 07/26/2007 Keep accurate and appropriate medical records. D 06/25/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 06/25/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/25/2008 Give professional services that meet a professional standard of quality. G 06/25/2008 Give each resident care and services to get or keep the highest quality of life possible. G 06/25/2008 Follow all laws and professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-BAYSIDE OF POQUOSON: POQUOSON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/19/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 10/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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HANOVER HEALTH & REHABILITATION CENTER: MECHANICSVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/16/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/16/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/16/2007 Give each resident care and services to get or keep the highest quality of life possible. G 11/16/2007 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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OAK SPRINGS OF WARRENTON: WARRENTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/11/2007 Give each resident care and services to get or keep the highest quality of life possible. D 10/11/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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TANDEM HEALTH CARE OF NORFOLK: NORFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 12/19/2007 Make sure that doctors visit residents regularly, as required. D 12/19/2007 Keep accurate and appropriate medical records. D 12/19/2007 Set up or keep a group of people to review and ensure quality. D 01/29/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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CULPEPER HEALTH & REHABILITATION CENTER: CULPEPER, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/12/2008 Let the resident refuse treatment or refuse to take part in an experiment. G 02/12/2008 Keep each resident's personal and medical records private and confidential. D 02/12/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. G 02/12/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/12/2008 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 02/12/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/12/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/12/2008 Give professional services that meet a professional standard of quality. D 02/12/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/12/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. H 02/12/2008 Give the right treatment and services to residents who have mental or social problems adjusting. G 02/12/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 02/12/2008 Be administered in a way that leads to the highest possible level of well being for each resident. D 02/12/2008 Keep accurate and appropriate medical records. D 02/12/2008 Set up or keep a group of people to review and ensure quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES-IMPERIAL: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/02/2007 Give each resident care and services to get or keep the highest quality of life possible. E 03/02/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 03/06/2009 Make sure that residents are safe from serious medication errors. G 04/23/2009 Keep each resident's personal and medical records private and confidential. D 04/23/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/23/2009 Give professional services that meet a professional standard of quality. D 04/23/2009 Give each resident care and services to get or keep the highest quality of life possible. D 04/23/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 04/23/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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JAMES RIVER CONVALESCENT CENTE: NEWPORT NEWS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/21/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/21/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. G 05/21/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/21/2008 Give each resident care and services to get or keep the highest quality of life possible. G 05/21/2008 Properly mark drugs and other similar products. E Home Page National Watch List OR U.S. Nursing Home Registry

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SENTARA NURSING CENTER HAMPTON: HAMPTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/03/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/03/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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LOVINGSTON HEALTH CARE CENTER: LOVINGSTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/15/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/15/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/15/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 03/15/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/15/2008 Make sure that the nursing home area is free of dangers that cause accidents. E 03/15/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 03/15/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 03/15/2008 Make sure that doctors visit residents regularly, as required. D 07/01/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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PULASKI HLTH & REHAB CNTR: PULASKI, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/03/2010 Be administered in a way that leads to the highest possible level of well being for each resident. E Home Page National Watch List OR U.S. Nursing Home Registry

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COURTLAND HEALTHCARE CENTER: COURTLAND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/22/2010 Protect each resident from all abuse, physical punishment, and being separated from others. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL KING GEORGE: KING GEORGE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/24/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 04/24/2008 Give each resident care and services to get or keep the highest quality of life possible. G 04/24/2008 Make sure that the nursing home area is free of dangers that cause accidents. E 04/24/2008 Make sure that residents are safe from serious medication errors. E 06/20/2008 Make sure that residents are safe from serious medication errors. E Home Page National Watch List OR U.S. Nursing Home Registry

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COLISEUM PARK NURSING HOME: HAMPTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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CONSULATE HEALTH CARE OF WOODSTOCK: WOODSTOCK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/12/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 07/30/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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BERRY HILL NURSING HOME: SOUTH BOSTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/17/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 05/06/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/06/2010 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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PHEASANT RIDGE NURSING & REHAB CENTER: ROANOKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/15/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/15/2007 Provide needed housekeeping and maintenance. B 03/15/2007 Quickly tell the resident's doctor the results of lab tests. D 03/15/2007 Keep medical records for the length of time that is required. E 05/09/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/09/2007 Provide needed housekeeping and maintenance. B 05/09/2007 Give professional services that meet a professional standard of quality. E 05/09/2007 Give each resident care and services to get or keep the highest quality of life possible. E 05/09/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 05/09/2007 Store, cook, and give out food in a safe and clean way. B 05/09/2007 Follow all laws and professional standards. E 05/09/2007 Quickly tell the resident's doctor the results of lab tests. D 05/09/2007 Keep accurate and appropriate medical records. E 05/09/2007 Set up or keep a group of people to review and ensure quality. E 07/18/2007 Store, cook, and give out food in a safe and clean way. C 07/18/2007 Keep accurate and appropriate medical records. D 08/30/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D Home Page National Watch List OR U.S. Nursing Home Registry

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TRINITY MISSION HEALTH/REHAB OF CHARLOTTESVILLE: CHARLOTTESVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/19/2008 Store, cook, and give out food in a safe and clean way. F Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF WESTOVER HILLS: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/21/2008 Give professional services that meet a professional standard of quality. D 03/21/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 10/10/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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CARRINGTON PLACE OF TAPPAHANNOCK: TAPPAHANNOCK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/04/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/04/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 01/04/2008 Give each resident care and services to get or keep the highest quality of life possible. G 01/04/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 01/04/2008 Have a program to keep infection from spreading. D 02/22/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/22/2008 Have a program to keep infection from spreading. D 05/30/2008 Make sure that staff members wash their hands when needed. D Home Page National Watch List OR U.S. Nursing Home Registry

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CARRINGTON PLACE OF CHESAPEAKE: CHESAPEAKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/20/2007 Provide services to meet the needs and preferences of each resident. E 04/20/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 04/20/2007 Give professional services that meet a professional standard of quality. D 04/20/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. J 04/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. E 04/20/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. G 04/20/2007 Develop/implement required procedures for the administration of immunizations. E 04/20/2007 Provide bedrooms that don't allow residents to see each other when privacy is needed. B Home Page National Watch List OR U.S. Nursing Home Registry

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AUGUSTA NURSING & REHAB CENTER: FISHERSVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/07/2008 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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LEEWOOD HEALTHCARE CENTER: ANNANDALE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/07/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/07/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/07/2009 Give professional services that meet a professional standard of quality. D 08/07/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 08/07/2009 Store, cook, and give out food in a safe and clean way. F 08/07/2009 Properly mark drugs and other similar products. D 08/07/2009 Keep a resident apart from the others if the resident has an infection that can spread. D Home Page National Watch List OR U.S. Nursing Home Registry

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GRACE HEALTHCARE OF ABINGDON: ABINGDON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/20/2007 Give professional services that meet a professional standard of quality. D 03/20/2007 Give each resident care and services to get or keep the highest quality of life possible. D 03/20/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 03/20/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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HOLLY MANOR NURSING HOME: FARMVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/28/2007 Give professional services that meet a professional standard of quality. G 06/28/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 06/28/2007 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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EVERGREENE NURSING CARE CENTER: STANARDSVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/01/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/01/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/01/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/01/2007 Provide activities to meet the needs of each resident. E 03/01/2007 Hire a qualified activities director. E 03/01/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 03/01/2007 Check and update (if needed) each resident's assessment every 3 months. D 03/01/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 03/01/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 03/01/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 03/01/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 03/01/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. F 03/01/2007 Store, cook, and give out food in a safe and clean way. F 03/01/2007 Make sure that a doctor approves a resident's admission in writing and that each resident has a doctor. D 03/01/2007 Give lab tests only when the attending doctor ordered them. D 06/28/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/28/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/28/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. E 06/28/2007 Provide activities to meet the needs of each resident. E 06/28/2007 Hire a qualified activities director. E 06/28/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 06/28/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/28/2007 Give each resident care and services to get or keep the highest quality of life possible. D 06/28/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/28/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/28/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 06/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/28/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 06/28/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 06/28/2007 post nurse staffing information. C 06/28/2007 Make sure that a doctor approves a resident's admission in writing and that each resident has a doctor. D 06/28/2007 Give lab tests only when the attending doctor ordered them. D 06/28/2007 Set up or keep a group of people to review and ensure quality. F Home Page National Watch List OR U.S. Nursing Home Registry

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LANCASHIRE CONVALESCENT AND REHABILITATION CENTER: KILMARNOCK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/03/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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CARRINGTON PLACE AT WYTHEVILLE - BIRDMONT CENTER: WYTHEVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/15/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/15/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/15/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 05/15/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/15/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 05/15/2008 Give professional services that meet a professional standard of quality. G 05/15/2008 Give each resident care and services to get or keep the highest quality of life possible. D 05/15/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/15/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 05/15/2008 Give the right treatment and services to residents who have mental or social problems adjusting. D 05/15/2008 Make sure that the attending doctor orders special diets. D 05/15/2008 Keep accurate and appropriate medical records. D 07/02/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/02/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 07/02/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 07/02/2008 Give professional services that meet a professional standard of quality. G 07/02/2008 Give each resident care and services to get or keep the highest quality of life possible. D 07/02/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/02/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 07/02/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL BLACKSBURG: BLACKSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/01/2007 Give each resident care and services to get or keep the highest quality of life possible. E Home Page National Watch List OR U.S. Nursing Home Registry

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OUR LADY OF THE VALLEY: ROANOKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/02/2007 Give professional services that meet a professional standard of quality. D 08/02/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF WOODBRIDGE, LLC: WOODBRIDGE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/10/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/10/2007 Allow residents to easily see the results of the nursing home's most recent survey. C 08/10/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 08/10/2007 Provide activities to meet the needs of each resident. D 08/10/2007 Hire a qualified activities director. D 08/10/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 08/10/2007 Keep all essential equipment working safely. D 11/19/2009 Allow residents to easily see the results of the nursing home's most recent survey. C 01/14/2010 Allow residents to easily see the results of the nursing home's most recent survey. C 01/14/2010 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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ASHLAND CONVALESCENT CENTER: ASHLAND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/22/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 08/22/2007 Protect each resident from all abuse, physical punishment, and being separated from others. E 08/22/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 08/22/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 08/22/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 08/22/2007 Keep accurate and appropriate medical records. D 10/18/2007 Keep accurate and appropriate medical records. C 01/28/2010 Give professional services that meet a professional standard of quality. D 01/28/2010 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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FAIRMONT CROSSING: AMHERST, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/11/2007 Give professional services that meet a professional standard of quality. E 04/11/2007 Give each resident care and services to get or keep the highest quality of life possible. D 04/11/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 04/11/2007 Make sure that doctors visit residents regularly, as required. E 04/11/2007 Give or get lab tests to meet the needs of residents. D 04/11/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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MAPLE GROVE HEALTH CARE CENTER: LEBANON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/16/2007 Keep accurate and appropriate medical records. D 01/23/2009 Provide needed housekeeping and maintenance. E 01/23/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 01/23/2009 Give each resident care and services to get or keep the highest quality of life possible. D 01/23/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/23/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/23/2009 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 01/23/2009 Store, cook, and give out food in a safe and clean way. E 01/23/2009 Have a program to keep infection from spreading. E 01/23/2009 Keep a resident apart from the others if the resident has an infection that can spread. D 01/23/2009 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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NORTHAMPTON CONVALESCENT AND REHABILITATION CENTER: HAMPTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/23/2009 Follow all laws and professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERVIEW NURSING HOME: RICH CREEK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/26/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 03/26/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 03/26/2008 Give professional services that meet a professional standard of quality. D 03/26/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G 03/26/2008 Have a program to keep infection from spreading. E 03/26/2008 Follow all laws and professional standards. F 10/23/2008 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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SOUTH BOSTON MANOR: SOUTH BOSTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/26/2010 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 05/26/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 05/26/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 05/26/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 05/26/2010 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. D 05/26/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 05/26/2010 Follow all laws and professional standards. F 05/26/2010 Give or get lab tests to meet the needs of residents. D 05/26/2010 Give lab tests only when the attending doctor ordered them. D 05/26/2010 Give or get x-rays or tests only when the resident's doctor ordered them. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE LAURELS OF CHARLOTTESVILLE: CHARLOTTESVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/12/2007 Let residents give themselves their drugs if they are able. D 09/12/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 09/12/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 09/12/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/12/2007 Make sure that each resident's nutritional needs were met. D 09/12/2007 Store, cook, and give out food in a safe and clean way. F Home Page National Watch List OR U.S. Nursing Home Registry

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CARRINGTON PLACE AT BOTETOURT COMMONS: DALEVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/13/2007 Provide needed housekeeping and maintenance. D 03/13/2007 Assess the resident when the resident enters the nursing home, in a timely manner. D 03/13/2007 Give each resident care and services to get or keep the highest quality of life possible. D 03/13/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. D 03/13/2007 Store, cook, and give out food in a safe and clean way. D Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF WINCHESTER, LLC: WINCHESTER, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/31/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/31/2007 Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided. D Home Page National Watch List OR U.S. Nursing Home Registry

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SITTER AND BARFOOT VETERANS CARE CENTER: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/09/2009 Give the right treatment and services to residents who have mental or social problems adjusting. D 04/23/2009 Give the right treatment and services to residents who have mental or social problems adjusting. D 04/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 04/23/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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KROONTJE HEALTH CARE CENTER: BLACKSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/13/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. C 04/13/2007 Develop/implement required procedures for the administration of immunizations. C Home Page National Watch List OR U.S. Nursing Home Registry

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HANCOCK GERIATRIC TREATMENT CT: WILLIAMSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/06/2008 Give professional services that meet a professional standard of quality. D 05/06/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 05/06/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 05/06/2008 Make sure that the nursing home area is safe, easy to use, clean and comfortable. F 05/19/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 05/19/2010 Protect each resident from all abuse, physical punishment, and being separated from others. H 05/19/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. H 05/19/2010 Give professional services that meet a professional standard of quality. D 05/19/2010 Be administered in a way that leads to the highest possible level of well being for each resident. H 05/19/2010 Set up or keep a group of people to review and ensure quality. H Home Page National Watch List OR U.S. Nursing Home Registry

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MIZPAH HEALTH CARE CENTER: LOCUST HILL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/06/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/06/2008 Give professional services that meet a professional standard of quality. D 06/06/2008 Make sure that each resident gets help to keep vision and hearing. D 06/06/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 06/06/2008 Make sure that the nursing home area is free of dangers that cause accidents. E 06/06/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 06/06/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 06/06/2008 Make sure that staff members wash their hands when needed. D 06/06/2008 Keep all essential equipment working safely. D 06/06/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. F 06/06/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

Copyright Member of the Family, LLC, 1997,1998,1999,2000,2001,2002,2003,2004,2005,2006,2007,2008,2009 All rights reserved

Copyright Member of the Family, LLC, 1997,1998,1999,2000,2001,2002,2003,2004,2005,2006,2007,2008,2009 All rights reserved