VIRGINIA : CONFIRMED NURSING HOME COMPLAINTS

RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D,E,F
potential for minimal harm: score= A,B,C
The complaint data was obtained directly from CMS, 06/24/08. More recent reports/corrections may be available at the nursing home, ask to see all reports
.

MANOR CARE HEALTH SERVICES-ALEX: ALEXANDRIA, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/04/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
11/04/2005 Give each resident care and services to get or keep the highest quality of life possible. D
11/04/2005 Make sure that each resident's nutritional needs were met. D
11/04/2005 Give each resident enough fluids to keep them healthy and prevent dehydration. D
12/08/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
10/25/2006 Give the resident's legal representative the same rights as the resident. D
10/25/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
10/25/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D
10/25/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
10/25/2006 Assess the resident when the resident enters the nursing home, in a timely manner. E
10/25/2006 Check and update (if needed) each resident's assessment every 3 months. C
10/25/2006 Give professional services that meet a professional standard of quality. D
10/25/2006 Give each resident care and services to get or keep the highest quality of life possible. G
10/25/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
10/25/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
10/25/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. D
10/25/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
10/25/2006 Have a program to keep infection from spreading. F
10/25/2006 Keep accurate and appropriate medical records. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

WOODBINE REHABILITATION & HEALTHCARE CENTER: ALEXANDRIA, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/04/2005 Protect each resident from all abuse, physical punishment, and being separated from others. G
08/04/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

RIVERSIDE REGIONAL CONVAL CNTR: NEWPORT NEWS, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/30/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
08/18/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
08/18/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

MEDICAL CARE CENTER: LYNCHBURG, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/21/2005 Let the resident refuse treatment or refuse to take part in an experiment. D
12/08/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

HEALTH CARE CENTER LUCY CORR: CHESTERFIELD, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/30/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
09/30/2005 Give each resident care and services to get or keep the highest quality of life possible. D
09/30/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

RIVER VIEW ON THE APPOMATTOX: HOPEWELL, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/19/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. C
04/19/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B
04/19/2006 Give professional services that meet a professional standard of quality. D
04/19/2006 Store, cook, and give out food in a safe and clean way. E
04/19/2006 Make sure that staff members wash their hands when needed. D
12/18/2006 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. D
12/18/2006 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. D
12/18/2006 Let the appropriate people see and talk to each resident. D
12/18/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D
12/18/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
12/18/2006 Give each resident care and services to get or keep the highest quality of life possible. D
12/18/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
12/18/2006 Make sure that doctors visit residents regularly, as required. D
12/18/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
12/18/2006 Properly mark drugs and other similar products. D
12/18/2006 Choose a doctor to be the medical director. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

SALEM HEALTH & REHABILITATION: SALEM, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/16/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
02/16/2005 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
02/16/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
02/16/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E
02/16/2005 Give professional services that meet a professional standard of quality. D
02/16/2005 Give each resident care and services to get or keep the highest quality of life possible. E
02/16/2005 Keep accurate and appropriate medical records. D
03/02/2006 Give professional services that meet a professional standard of quality. D
03/02/2006 Give each resident care and services to get or keep the highest quality of life possible. D
03/02/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
03/02/2006 Keep accurate and appropriate medical records. D
01/17/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
01/17/2008 Give each resident care and services to get or keep the highest quality of life possible. D
01/17/2008 Give or get special rehabilitation if in the patient's plan of care. D
01/17/2008 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

FRIENDSHIP HEALTH AND REHAB CENTER: ROANOKE, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/06/2007 Give each resident care and services to get or keep the highest quality of life possible. D
07/06/2007 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

HARRISONBURG HLTH & REHAB CNTR: HARRISONBURG, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/07/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
07/07/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
07/07/2006 Give professional services that meet a professional standard of quality. D
07/07/2006 Give professional services that follow each resident's written care plan. D
07/07/2006 Make sure that the nursing home area is free of dangers that cause accidents. K
10/12/2006 Keep all essential equipment working safely. C
Home Page National Watch List OR U.S. Nursing Home Registry
.

LYNCHBURG HLTH & REHAB CNTR: LYNCHBURG, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/02/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
02/02/2005 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
02/02/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
02/02/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
04/06/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D
04/06/2005 Provide needed housekeeping and maintenance. B
04/06/2005 Give professional services that meet a professional standard of quality. D
04/06/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
04/06/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
04/06/2005 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
04/06/2005 Make sure that a working call system is available in each resident's room or bathroom and bathing area. C
Home Page National Watch List OR U.S. Nursing Home Registry
.

PINEY FOREST HEALTH CARE CENTE: DANVILLE, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/27/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
04/27/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
04/27/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
04/27/2005 Give each resident care and services to get or keep the highest quality of life possible. G
04/27/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
04/27/2005 Prevent a loss in range of motion among residents who entered the nursing home with a full range of motion. D
04/27/2005 Give each resident enough fluids to keep them healthy and prevent dehydration. D
04/27/2005 Make sure that a doctor approves a resident's admission in writing and that each resident has a doctor. D
04/27/2005 Keep accurate and appropriate medical records. B
Home Page National Watch List OR U.S. Nursing Home Registry
.

THE LAURELS OF UNIVERSITY PARK: RICHMOND, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/23/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
06/23/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
06/23/2005 Have a program to keep infection from spreading. F
09/23/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
09/23/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
09/23/2005 Give each resident care and services to get or keep the highest quality of life possible. G
09/23/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
03/03/2006 Properly mark drugs and other similar products. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

LAKE TAYLOR HOSP: NORFOLK, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/17/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D
09/30/2005 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

CHERRYDALE HEALTH CARE CENTER: ARLINGTON, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/24/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
03/24/2005 Give each resident care and services to get or keep the highest quality of life possible. D
03/24/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
04/13/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
04/13/2007 Give each resident care and services to get or keep the highest quality of life possible. G
04/13/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
04/13/2007 Keep a resident apart from the others if the resident has an infection that can spread. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

HERITAGE HALL BIG STONE GAP: BIG STONE GAP, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/17/2007 Give each resident care and services to get or keep the highest quality of life possible. D
05/17/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

EVERGREEN HEALTH AND REHAB: WINCHESTER, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/19/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
07/19/2006 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. D
07/19/2006 Quickly give a resident's personal money to the heads of his or her estate after the resident's death. D
07/19/2006 Keep each resident's personal and medical records private and confidential. D
07/19/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D
07/19/2006 Keep safe, clean and homelike surroundings. E
07/19/2006 Give each resident care and services to get or keep the highest quality of life possible. D
07/19/2006 Make sure that the nursing home area is free of dangers that cause accidents. E
07/19/2006 Get rid of garbage properly. D
07/19/2006 Properly assign doctors' tasks. D
07/19/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
07/19/2006 Have a program to keep infection from spreading. D
07/19/2006 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. D
11/17/2006 Make sure that residents are safe from serious medication errors. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

AVANTE AT WAYNESBORO: WAYNESBORO, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/08/2005 Let residents give themselves their drugs if they are able. D
02/08/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
02/08/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
02/08/2005 Give each resident care and services to get or keep the highest quality of life possible. D
02/08/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
02/08/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
02/08/2005 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E
02/08/2005 Store, cook, and give out food in a safe and clean way. C
02/08/2005 Give or get lab tests to meet the needs of residents. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOLDEN LIVINGCENTER- PORTSMOUTH: PORTSMOUTH, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/02/2006 Provide services to meet the needs and preferences of each resident. D
11/02/2006 Keep safe, clean and homelike surroundings. D
11/02/2006 Give each resident care and services to get or keep the highest quality of life possible. G
11/02/2006 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G
11/02/2006 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. C
11/02/2006 Store, cook, and give out food in a safe and clean way. F
11/02/2006 Quickly tell the resident's doctor the results of lab tests. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

BEACON SHORES NURSING & REHABILITATION: VIRGINIA BEACH, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/22/2005 Give each resident care and services to get or keep the highest quality of life possible. D
04/22/2005 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D
06/03/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
06/03/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
06/03/2005 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G
04/27/2006 Hire a qualified social worker; or in homes with more than 120 beds, hire a qualified full-time social worker. C
04/27/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
04/27/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D
10/06/2006 Give each resident care and services to get or keep the highest quality of life possible. D
10/06/2006 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D
10/06/2006 Set up or keep a group of people to review and ensure quality. D
03/23/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOLDEN LIVINGCENTER-SLEEPY HOLLOW: ANNANDALE, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/13/2006 Provide services to meet the needs and preferences of each resident. D
07/13/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

AVANTE AT ROANOKE: ROANOKE, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/06/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
09/06/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D
09/06/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D
09/06/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
09/06/2007 Provide needed housekeeping and maintenance. D
09/06/2007 Do a new assessment after any major change in a resident's physical or mental health. D
09/06/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
09/06/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
09/06/2007 Give professional services that meet a professional standard of quality. D
09/06/2007 Give each resident care and services to get or keep the highest quality of life possible. D
09/06/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
09/06/2007 Prevent a loss in range of motion among residents who entered the nursing home with a full range of motion. G
09/06/2007 Give the right treatment and services to residents who have mental or social problems adjusting. J
09/06/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E
09/06/2007 Make sure that doctors visit residents regularly, as required. D
09/06/2007 Be administered in a way that leads to the highest possible level of well being for each resident. D
09/06/2007 Choose a doctor to be the medical director. D
09/06/2007 Keep accurate and appropriate medical records. D
09/06/2007 Set up or keep a group of people to review and ensure quality. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

SOUTHAMPTON MEMORIAL HOSP: FRANKLIN, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/19/2005 Follow all laws and professional standards. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

STRATFORD REHABILITATION CENTER: DANVILLE, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/20/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. G
10/20/2005 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

SENTARA NURSING CENTER NORFOLK: NORFOLK, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/22/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
06/22/2006 Give each resident care and services to get or keep the highest quality of life possible. D
06/22/2006 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

COMMUNITY MEM: SOUTH HILL, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/11/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

BETH SHOLOM HOME OF EASTERN VI: VIRGINIA BEACH, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/03/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G
05/03/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. B
05/03/2007 Give professional services that meet a professional standard of quality. D
05/03/2007 Give each resident care and services to get or keep the highest quality of life possible. G
05/03/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

BLAND COUNTY NURSING & REHABILITATION CENTER: BASTIAN, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/06/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
10/06/2005 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
10/06/2005 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

GREENSVILLE MANOR: EMPORIA, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/17/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
02/17/2005 Give each resident care and services to get or keep the highest quality of life possible. D
02/17/2005 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

FRANKLIN HEALTH AND REHABILITATION CENTER: ROCKY MOUNT, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/08/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

BRIAN CTR HLT & REHAB/SCOTT CO: WEBER CITY, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/05/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D
10/05/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
10/05/2007 Make sure that the nursing home area is free of dangers that cause accidents. E
10/05/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. B
Home Page National Watch List OR U.S. Nursing Home Registry
.

RALEIGH COURT HLTH CARE CNTR: ROANOKE, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/20/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
07/20/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
07/20/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
07/20/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
07/20/2006 Give professional services that meet a professional standard of quality. G
07/20/2006 Give each resident care and services to get or keep the highest quality of life possible. D
07/20/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
07/20/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
07/20/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
09/28/2006 Give each resident care and services to get or keep the highest quality of life possible. D
09/28/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

NORFOLK HEALTH CARE CENTER: NORFOLK, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/11/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. G
04/11/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
04/11/2005 Give each resident care and services to get or keep the highest quality of life possible. D
04/11/2005 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G
04/11/2005 Make sure that the nursing home area is free of dangers that cause accidents. G
04/11/2005 Make sure that the attending doctor orders special diets. G
02/14/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
Home Page National Watch List OR U.S. Nursing Home Registry
.

STANLEYTOWN HLTH CARE CNTR: STANLEYTOWN, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/17/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
Home Page National Watch List OR U.S. Nursing Home Registry
.

MANORCARE HEALTH SERVICES - FAIR OAKS: FAIRFAX, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/04/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
04/04/2005 Give each resident care and services to get or keep the highest quality of life possible. D
04/04/2005 Give each resident enough fluids to keep them healthy and prevent dehydration. G
04/04/2005 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
04/04/2005 Store, cook, and give out food in a safe and clean way. K
09/28/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E
09/28/2005 Have enough backup water supply for important areas of the nursing home. F
10/16/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
10/16/2006 Do a new assessment after any major change in a resident's physical or mental health. E
10/16/2006 Do an assessment of the resident every year. E
10/16/2006 Check and update (if needed) each resident's assessment every 3 months. C
10/16/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
10/16/2006 Give professional services that meet a professional standard of quality. D
10/16/2006 Give each resident care and services to get or keep the highest quality of life possible. D
10/16/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
10/16/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
10/16/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
10/16/2006 Provide at least one room to use as a dining room and for activities, that is a good size, with good lighting, airflow and furniture. E
10/16/2006 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

HERITAGE HALL VIRGINIA BEACH: VIRGINIA BEACH, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/23/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
09/23/2005 Keep each resident's personal and medical records private and confidential. D
09/23/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
09/23/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
09/23/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
09/23/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
09/23/2005 Make sure that the nursing home area is free of dangers that cause accidents. G
01/27/2006 Provide services to meet the needs and preferences of each resident. E
01/27/2006 Do an assessment of the resident every year. E
01/27/2006 Check and update (if needed) each resident's assessment every 3 months. D
01/27/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
01/27/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

RUXTON HEALTH OF WILLIAMSBURG: WILLIAMSBURG, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/08/2005 Give each resident care and services to get or keep the highest quality of life possible. D
02/08/2005 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E
02/08/2005 Keep accurate and appropriate medical records. D
07/18/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
07/18/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
07/18/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
07/18/2007 Give each resident care and services to get or keep the highest quality of life possible. G
07/18/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
07/18/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

RUXTON HEALTH AT THE MEADOWS: GOOCHLAND, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/29/2005 Give each resident care and services to get or keep the highest quality of life possible. G
08/29/2005 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D
08/29/2005 Make sure there is a program to prevent/deal with mice, insects, or other pests. C
Home Page National Watch List OR U.S. Nursing Home Registry
.

VA BEACH HEALTHCARE AND REHAB: VIRGINIA BEACH, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/28/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
06/28/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOLDEN LIVINGCENTER-FREDERICKSBURG: FREDERICKSBURG, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/14/2005 Give each resident care and services to get or keep the highest quality of life possible. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

RIVER POINTE REHAB HEALTHCARE: VIRGINIA BEACH, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/13/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
08/31/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
08/31/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D
08/31/2005 Provide services to meet the needs and preferences of each resident. E
08/31/2005 Give professional services that follow each resident's written care plan. D
08/31/2005 Make sure that the nursing home area is free of dangers that cause accidents. J
08/31/2005 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. D
08/31/2005 Provide bedrooms that don't allow residents to see each other when privacy is needed. B
10/21/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D
12/20/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

NANSEMOND POINTE REHAB & HEALT: SUFFOLK, VA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/24/2005 Protect each resident from all abuse, physical punishment, and being separated from others. D
04/14/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G
04/14/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
04/14/2005 Make sure that the nursing home area is free of dangers that cause accidents.