RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/26/12. More recent reports/corrections may be available at the nursing home, ask to see all reports

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MANORCARE HEALTH SERVICES-ALEXANDRIA: ALEXANDRIA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/07/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/07/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. B 08/07/2009 Give professional services that meet a professional standard of quality. D 08/07/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 08/07/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 08/07/2009 Store, cook, and give out food in a safe and clean way. F 08/07/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 08/07/2009 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 02/25/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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RICHFIELD RECOVERY & CARE CENT: SALEM, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/11/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/11/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROMAN EAGLE MEMORIAL HOME: DANVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/16/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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WOODBINE REHABILITATION & HEALTHCARE CENTER: ALEXANDRIA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/26/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/26/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/26/2009 Give professional services that meet a professional standard of quality. D 02/26/2009 Give each resident care and services to get or keep the highest quality of life possible. D 02/26/2009 Give the right treatment and services to residents who have mental or social problems adjusting. D 09/16/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANASSAS HEALTH AND REHAB CENTER: MANASSAS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/12/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/12/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 06/12/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/12/2009 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 06/12/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 06/12/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. E 06/12/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 06/12/2009 Store, cook, and give out food in a safe and clean way. F 06/12/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 06/12/2009 Have a program to keep infection from spreading. F 06/12/2009 Follow all laws and professional standards. D 06/11/2010 Try to resolve each resident's complaints quickly. D 06/11/2010 Give each resident care and services to get or keep the highest quality of life possible. D 06/11/2010 Give or get x-rays and other tests to meet the needs of residents. D 05/27/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 05/27/2011 Give professional services that meet a professional standard of quality. E 05/27/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 05/27/2011 Follow all laws and professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES-STRATFORD HALL: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/10/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/10/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 07/10/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 07/10/2009 Give professional services that meet a professional standard of quality. E 07/10/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 07/10/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 07/10/2009 Make sure that residents are safe from serious medication errors. G 07/10/2009 Keep accurate and appropriate medical records. E 07/22/2010 Keep safe, clean and homelike surroundings. E 06/23/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 06/23/2011 Make sure that doctors visit residents regularly, as required. E Home Page National Watch List OR U.S. Nursing Home Registry

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OAKWOOD MANOR BEDFORD MEM: BEDFORD, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/28/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 01/28/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/28/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 01/05/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/05/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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HARBOUR POINTE M & R CENTER: NORFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/17/2010 Give each resident care and services to get or keep the highest quality of life possible. D 07/22/2011 Give each resident care and services to get or keep the highest quality of life possible. D 07/22/2011 Store, cook, and give out food in a safe and clean way. F 07/22/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE GARDENS AT WARWICK FOREST: NEWPORT NEWS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/26/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 10/22/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 05/06/2011 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEDICAL CARE CENTER: LYNCHBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/28/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/28/2010 Give each resident care and services to get or keep the highest quality of life possible. D 10/28/2010 Make sure that residents are safe from serious medication errors. D 10/28/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 10/28/2010 Give or get lab tests to meet the needs of residents. D 10/28/2010 Keep accurate and appropriate medical records. D 09/29/2011 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 09/29/2011 Keep each resident free from physical restraints, unless needed for medical treatment. D 09/29/2011 Give enough notice to the resident before changing the resident's room or roommate. D 09/29/2011 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 09/29/2011 Check and update (if needed) each resident's assessment every 3 months. B 09/29/2011 Give each resident care and services to get or keep the highest quality of life possible. E 09/29/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 09/29/2011 Make sure that each resident's nutritional needs were met. D 09/29/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/29/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E Home Page National Watch List OR U.S. Nursing Home Registry

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HEALTH CARE CENTER LUCY CORR: CHESTERFIELD, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/18/2009 Provide services to meet the needs and preferences of each resident. D 09/18/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 09/23/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/23/2010 Keep adequate and comfortable lighting in all areas. D 09/23/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 09/23/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. E 09/23/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 09/23/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 09/23/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 09/23/2010 Be administered in a way that leads to the highest possible level of well being for each resident. D 09/23/2010 Give or get lab tests to meet the needs of residents. D 09/23/2010 Give or get x-rays and other tests to meet the needs of residents. D 12/29/2010 Give or get lab tests to meet the needs of residents. D 10/14/2011 Keep each resident's personal and medical records private and confidential. D 10/14/2011 Let residents give themselves their drugs if they are able. D 10/14/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 10/14/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 10/14/2011 Give professional services that meet a professional standard of quality. E 10/14/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 10/14/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 10/14/2011 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 10/14/2011 Make sure that residents are safe from serious medication errors. E 10/14/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 10/14/2011 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERVIEW ON THE APPOMATTOX HEALTH & REHAB CENTER: HOPEWELL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/15/2009 Provide clean bed and bath linens that are in good condition. E 01/15/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 01/15/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/15/2009 Screen residents when they are first admitted to send them to an area with special care for people with developmental disabilities or mental illness, if needed. D 01/15/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 01/15/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 01/15/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 01/15/2009 Store, cook, and give out food in a safe and clean way. E 01/15/2009 Have a program to keep infection from spreading. D 03/04/2010 Give each resident care and services to get or keep the highest quality of life possible. G 03/04/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 03/04/2010 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. D 04/21/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 04/21/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 01/27/2011 Keep each resident's personal and medical records private and confidential. E 01/27/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 01/27/2011 Give professional services that meet a professional standard of quality. E 01/27/2011 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 01/27/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E Home Page National Watch List OR U.S. Nursing Home Registry

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BAY POINTE MEDICAL & REHAB CEN: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/02/2009 Give professional services that meet a professional standard of quality. E 06/02/2009 Make sure that residents are safe from serious medication errors. E 06/02/2009 Store, cook, and give out food in a safe and clean way. F 06/02/2009 Keep accurate and appropriate medical records. D 05/27/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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SALEM HEALTH & REHABILITATION: SALEM, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/06/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 02/06/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/06/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/06/2009 Give professional services that meet a professional standard of quality. E 02/06/2009 Give each resident care and services to get or keep the highest quality of life possible. E 02/06/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 02/06/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 02/06/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 02/06/2009 Give or get lab tests to meet the needs of residents. D 02/06/2009 Keep complete, dated lab records in the resident's file. D 02/06/2009 Give or get x-rays or tests only when the resident's doctor ordered them. D 02/06/2009 Keep accurate and appropriate medical records. D 04/15/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/15/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 04/15/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/15/2009 Give each resident care and services to get or keep the highest quality of life possible. D 04/15/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 04/15/2009 Give or get lab tests to meet the needs of residents. D 04/15/2009 Keep complete, dated lab records in the resident's file. D 04/15/2009 Give or get x-rays or tests only when the resident's doctor ordered them. D 04/15/2009 Keep accurate and appropriate medical records. E 03/24/2010 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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FRIENDSHIP HEALTH AND REHAB CENTER: ROANOKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/03/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 10/28/2010 Give each resident care and services to get or keep the highest quality of life possible. D 09/15/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/15/2011 Give professional services that meet a professional standard of quality. E 09/15/2011 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 09/15/2011 Store, cook, and give out food in a safe and clean way. E 09/15/2011 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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HARRISONBURG HLTH & REHAB CNTR: HARRISONBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/20/2009 Give each resident care and services to get or keep the highest quality of life possible. E 02/20/2009 Give or get lab tests to meet the needs of residents. D 02/20/2009 Keep accurate and appropriate medical records. D 02/11/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/11/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/11/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 02/11/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 02/11/2010 Give professional services that meet a professional standard of quality. D 02/11/2010 Give each resident care and services to get or keep the highest quality of life possible. E 02/11/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 02/11/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 02/11/2010 Make sure that residents are safe from serious medication errors. G 02/11/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 04/07/2010 Give each resident care and services to get or keep the highest quality of life possible. D 04/07/2010 Give or get lab tests to meet the needs of residents. D 02/17/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/17/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. E 02/17/2011 Give each resident care and services to get or keep the highest quality of life possible. D 02/17/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 02/17/2011 Make sure that residents are safe from serious medication errors. E 02/17/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 02/17/2011 Make sure that a working call system is available in each resident's room or bathroom and bathing area. E Home Page National Watch List OR U.S. Nursing Home Registry

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WESTMINSTER-CANTERBURY HOUSE: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/10/2011 Keep each resident's personal and medical records private and confidential. D 03/10/2011 Give professional services that meet a professional standard of quality. D 03/10/2011 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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PARHAM HEALTH CARE & REHAB CEN: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/10/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/10/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/10/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 11/10/2008 post nurse staffing information. D 06/25/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 06/25/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 06/25/2009 Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided. D 06/25/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 06/25/2009 Give or get lab tests to meet the needs of residents. D 07/26/2010 Provide care for each resident in a way that keeps or builds the resident's quality of life. E 07/26/2010 Give each resident care and services to get or keep the highest quality of life possible. E 07/26/2010 Give the right treatment and services to residents who have mental or social problems adjusting. D 07/26/2010 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 07/26/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 07/26/2010 Make sure that residents are safe from serious medication errors. D 09/16/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 09/16/2010 Give each resident care and services to get or keep the highest quality of life possible. D 09/16/2010 Make sure that residents are safe from serious medication errors. E 09/16/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 06/09/2011 Let the resident or the resident's representative look at all records. D 06/09/2011 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D 06/09/2011 Keep each resident free from physical restraints, unless needed for medical treatment. D 06/09/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 06/09/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 06/09/2011 Give or get special rehabilitation if in the patient's plan of care. D 06/09/2011 Follow all laws and professional standards. E 11/02/2011 Give professional services that meet a professional standard of quality. D 11/02/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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FAIRFAX NURSING CENTER INC: FAIRFAX, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/24/2010 Give each resident care and services to get or keep the highest quality of life possible. D 06/24/2010 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES-ARLINGTON: ARLINGTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/12/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/12/2009 Keep assessments completed in the preceding 15 months in the resident's active record. E 02/12/2009 Give each resident care and services to get or keep the highest quality of life possible. D 02/12/2009 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 02/12/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 02/12/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 02/12/2009 Give or get lab tests to meet the needs of residents. D 02/12/2009 Keep accurate and appropriate medical records. D 02/25/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/25/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/25/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 02/25/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/25/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 02/25/2010 Keep accurate and appropriate medical records. D 03/24/2011 Follow all laws and professional standards. D 03/24/2011 Keep medical records for the length of time that is required. D 03/24/2011 Keep clinical information safe, so that it will not be lost, destroyed or used by the wrong person. D Home Page National Watch List OR U.S. Nursing Home Registry

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LYNCHBURG HLTH & REHAB CNTR: LYNCHBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/06/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/06/2008 Provide needed housekeeping and maintenance. E 11/06/2008 Provide food in a way that meets a resident's needs. D 11/06/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 12/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 12/09/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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PINEY FOREST HEALTH AND REHABILITATION CENTER: DANVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/16/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/16/2009 Properly mark drugs and other similar products. D 10/16/2009 Keep accurate and appropriate medical records. E 11/04/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/04/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. C 11/04/2010 Give each resident care and services to get or keep the highest quality of life possible. D 11/04/2010 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHESAPEAKE HEALTH AND REHABILITATION CENTER: CHESAPEAKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/08/2009 Keep each resident's personal and medical records private and confidential. D 05/08/2009 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 07/10/2009 Give professional services that meet a professional standard of quality. D 07/10/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/10/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 05/14/2010 Keep accurate and appropriate medical records. D 02/28/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/28/2011 Give each resident care and services to get or keep the highest quality of life possible. E 02/28/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 05/27/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/27/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE LAURELS OF UNIVERSITY PARK: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/24/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/24/2009 Keep each resident's personal and medical records private and confidential. D 07/24/2009 Provide needed housekeeping and maintenance. E 07/24/2009 Give professional services that meet a professional standard of quality. D 07/24/2009 Give each resident care and services to get or keep the highest quality of life possible. G 07/24/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 07/24/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 07/24/2009 Give or get x-rays and other tests to meet the needs of residents. D 07/24/2009 Keep accurate and appropriate medical records. D 09/11/2009 Keep each resident's personal and medical records private and confidential. D 09/11/2009 Provide needed housekeeping and maintenance. D 09/11/2009 Give professional services that meet a professional standard of quality. E 09/11/2009 Give each resident care and services to get or keep the highest quality of life possible. D 09/11/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/11/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/11/2009 Keep accurate and appropriate medical records. D 08/03/2010 Provide activities to meet the needs of each resident. D 08/03/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 08/03/2010 Give each resident care and services to get or keep the highest quality of life possible. D 08/03/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 08/03/2010 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 08/03/2010 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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HIRAM W DAVIS MEDICAL CTR: PETERSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/08/2010 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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POTOMAC CENTER, GENESIS HEALTHCARE: ARLINGTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/23/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/23/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 09/23/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/23/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 09/23/2010 Store, cook, and give out food in a safe and clean way. F 09/23/2010 Keep all essential equipment working safely. E 09/23/2010 Follow all laws and professional standards. E 09/23/2010 Set up or keep a group of people to review and ensure quality. F 03/09/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. B 03/09/2011 Give each resident care and services to get or keep the highest quality of life possible. D 03/09/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 03/09/2011 Keep accurate and appropriate medical records. D 04/20/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 04/20/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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COLONIAL HEIGHTS HEALTH CARE C: COLONIAL HEIGHTS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/24/2009 Give professional services that meet a professional standard of quality. D 07/24/2009 Make sure that doctors visit residents regularly, as required. E 07/24/2009 Keep accurate and appropriate medical records. D 08/19/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 08/19/2010 Give each resident care and services to get or keep the highest quality of life possible. D 07/21/2011 Give professional services that meet a professional standard of quality. E 07/21/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 07/21/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 07/21/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 07/21/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 07/21/2011 Give or get lab tests to meet the needs of residents. D 09/08/2011 Give each resident care and services to get or keep the highest quality of life possible. D 09/08/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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LAKE TAYLOR HOSP: NORFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/20/2009 Keep accurate and appropriate medical records. D 01/24/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 01/24/2011 Make sure that residents are safe from serious medication errors. D 01/24/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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TRINITY MISSION HEALTH AND REHAB OF ROCKY MOUNT: ROCKY MOUNT, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/14/2011 Follow all laws and professional standards. B Home Page National Watch List OR U.S. Nursing Home Registry

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CHERRYDALE HEALTH AND REHABILITATION CENTER: ARLINGTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/19/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/19/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 03/19/2009 Give each resident care and services to get or keep the highest quality of life possible. E 03/19/2009 Keep accurate and appropriate medical records. E 04/30/2010 Provide written records when a resident is transferred or discharged. D 04/30/2010 Provide enough notice before discharging or transferring a resident. D 04/30/2010 Protect each resident from all abuse, physical punishment, and being separated from others. G 04/30/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 04/30/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. E 04/30/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 04/30/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/30/2010 Give professional services that meet a professional standard of quality. D 04/30/2010 Give each resident care and services to get or keep the highest quality of life possible. E 04/30/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/30/2010 Give or get special rehabilitation if in the patient's plan of care. J 04/30/2010 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 04/30/2010 Be administered in a way that leads to the highest possible level of well being for each resident. G 07/01/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 01/26/2011 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 01/26/2011 Give each resident care and services to get or keep the highest quality of life possible. D 01/26/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 05/19/2011 Get doctor orders for the resident's immediate care when admitted. D 05/19/2011 Give each resident care and services to get or keep the highest quality of life possible. D 05/19/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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HOPEWELL HEALTH CARE CENTER: HOPEWELL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/17/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 04/17/2009 Have a program to keep infection from spreading. D 04/17/2009 Give lab tests only when the attending doctor ordered them. D 04/17/2009 Keep accurate and appropriate medical records. D 06/25/2010 Keep each resident's personal and medical records private and confidential. D 06/25/2010 Give enough notice to the resident before changing the resident's room or roommate. D 06/25/2010 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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WADDELL NURSING AND REHAB CENTER: GALAX, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/06/2009 Provide enough notice before discharging or transferring a resident. D 08/06/2009 Protect each resident from all abuse, physical punishment, and being separated from others. E 08/06/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 08/06/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 08/06/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 08/06/2009 Give enough notice to the resident before changing the resident's room or roommate. D 08/06/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 08/06/2009 Give professional services that follow each resident's written care plan. D 08/06/2009 Give each resident care and services to get or keep the highest quality of life possible. D 08/06/2009 Be administered in a way that leads to the highest possible level of well being for each resident. E 08/06/2009 Follow all laws and professional standards. C 08/06/2009 Keep accurate and appropriate medical records. D 04/29/2010 Give professional services that meet a professional standard of quality. D 04/29/2010 Properly mark drugs and other similar products. D 04/29/2010 Give lab tests only when the attending doctor ordered them. D Home Page National Watch List OR U.S. Nursing Home Registry

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WESTMINSTER CANTERBURY CHESAP: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/10/2010 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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WARSAW HEALTH AND REHABILITATION CENTER: WARSAW, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/18/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/20/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/20/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE,BRISTOL: BRISTOL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/08/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/08/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 10/08/2009 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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VALLEY HEALTH CARE CENTER: CHILHOWIE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/16/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 10/16/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/16/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 10/16/2009 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 11/04/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/04/2010 Protect each resident from all abuse, physical punishment, and being separated from others. D 11/04/2010 Give professional services that meet a professional standard of quality. D 11/04/2010 Give each resident care and services to get or keep the highest quality of life possible. D 11/04/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 11/04/2010 Keep accurate and appropriate medical records. E 05/06/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/06/2011 Give professional services that meet a professional standard of quality. D 05/06/2011 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIDGECREST MANOR NURSING & REHABILITATION: DUFFIELD, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/11/2010 Provide written records when a resident is transferred or discharged. D 03/11/2010 Properly mark drugs and other similar products. D 03/11/2010 Follow all laws and professional standards. D 03/24/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/24/2011 Give professional services that meet a professional standard of quality. E 03/24/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 03/24/2011 Make sure that doctors visit residents regularly, as required. D 03/24/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF NEW MARKET: NEW MARKET, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/13/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/13/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 02/13/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/13/2009 Give professional services that meet a professional standard of quality. E 02/13/2009 Give each resident care and services to get or keep the highest quality of life possible. D 02/13/2009 Make sure that residents are safe from serious medication errors. D 02/13/2009 Have a program to keep infection from spreading. E 02/13/2009 Give or get lab tests to meet the needs of residents. D 02/13/2009 Keep accurate and appropriate medical records. B 04/16/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/16/2009 Give professional services that meet a professional standard of quality. D 04/16/2009 Give each resident care and services to get or keep the highest quality of life possible. D 04/16/2009 Make sure that residents are safe from serious medication errors. D 04/16/2009 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-ROSE HILL: BERRYVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/20/2008 Let the resident or the resident's representative look at all records. B 11/20/2008 Give professional services that meet a professional standard of quality. D 11/20/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 11/06/2009 Store, cook, and give out food in a safe and clean way. F 11/05/2010 Protect each resident from all abuse, physical punishment, and being separated from others. E 11/05/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 11/05/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 11/05/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 10/28/2011 Give each resident care and services to get or keep the highest quality of life possible. D 10/28/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-ALLEGHANY: CLIFTON FORGE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/17/2010 Keep safe, clean and homelike surroundings. D 03/17/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 03/17/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 03/17/2010 Keep accurate and appropriate medical records. D 11/16/2010 Protect each resident from all abuse, physical punishment, and being separated from others. E 11/16/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 11/16/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 11/16/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 11/16/2010 Give or get special rehabilitation if in the patient's plan of care. E Home Page National Watch List OR U.S. Nursing Home Registry

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EVERGREEN HEALTH AND REHAB: WINCHESTER, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/14/2009 Provide needed housekeeping and maintenance. E 01/14/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 01/14/2009 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 01/14/2009 Make sure there is a program to prevent/deal with mice, insects, or other pests. F 01/14/2009 Follow all laws and professional standards. E 01/14/2009 Give or get lab tests to meet the needs of residents. D 01/14/2009 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER- MARTINSVLLE: MARTINSVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/17/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 09/17/2009 Keep safe, clean and homelike surroundings. D 09/17/2009 Provide needed housekeeping and maintenance. E 09/17/2009 Provide food in a way that meets a resident's needs. D 09/17/2009 Make sure there is a program to prevent/deal with mice, insects, or other pests. F 06/10/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/10/2010 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 06/10/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 07/29/2010 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 07/29/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 05/19/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/19/2011 Give professional services that meet a professional standard of quality. D 05/19/2011 Give each resident care and services to get or keep the highest quality of life possible. E 05/19/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 08/18/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/18/2011 Give professional services that meet a professional standard of quality. E 08/18/2011 Properly mark drugs and other similar products. D 08/18/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-PETERSBURG: PETERSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/22/2010 Screen residents when they are first admitted to send them to an area with special care for people with developmental disabilities or mental illness, if needed. D 01/04/2011 Give professional services that meet a professional standard of quality. D 01/04/2011 Screen residents when they are first admitted to send them to an area with special care for people with developmental disabilities or mental illness, if needed. D 01/04/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT HARRISONBURG: HARRISONBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/21/2008 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 01/29/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 01/29/2009 Give professional services that meet a professional standard of quality. D 01/07/2010 Give or get lab tests to meet the needs of residents. D 01/24/2011 Protect each resident from all abuse, physical punishment, and being separated from others. K 01/24/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 01/24/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT WAYNESBORO: WAYNESBORO, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/10/2009 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. G 04/10/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/10/2009 Protect each resident from all abuse, physical punishment, and being separated from others. D 04/10/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 04/10/2009 Give professional services that meet a professional standard of quality. G 04/10/2009 Give professional services that follow each resident's written care plan. D 04/10/2009 Give each resident care and services to get or keep the highest quality of life possible. G 04/10/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 04/10/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 04/10/2009 Keep accurate and appropriate medical records. E 06/04/2009 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. G 06/04/2009 Give each resident care and services to get or keep the highest quality of life possible. G 07/28/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/28/2009 Provide services to meet the needs and preferences of each resident. D 07/28/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 07/28/2009 Give or get lab tests to meet the needs of residents. D 07/28/2009 Keep accurate and appropriate medical records. D 04/15/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/15/2010 Make sure that residents are safe from serious medication errors. D 03/03/2011 Keep each resident's personal and medical records private and confidential. D 03/03/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. E 03/03/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 03/03/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 03/03/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 03/03/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 03/03/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER- PORTSMOUTH: PORTSMOUTH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/07/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 08/07/2009 Provide needed housekeeping and maintenance. E 08/07/2009 Make sure that residents are safe from serious medication errors. E 08/14/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/14/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/14/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/14/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 08/14/2010 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 08/14/2010 Give each resident enough fluids to keep them healthy and prevent dehydration. G 08/14/2010 Make sure that residents are safe from serious medication errors. E 08/14/2010 Set up or keep a group of people to review and ensure quality. D 10/07/2010 Give professional services that meet a professional standard of quality. E 10/07/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 10/07/2010 Make sure that residents are safe from serious medication errors. E 10/07/2010 Store, cook, and give out food in a safe and clean way. F 10/07/2010 Have a program to keep infection from spreading. D 10/07/2010 Keep accurate and appropriate medical records. D 10/07/2010 Set up or keep a group of people to review and ensure quality. D 07/15/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/15/2011 Make a complete assessment that covers all questions for areas that are listed in official regulations. D Home Page National Watch List OR U.S. Nursing Home Registry

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BEACON SHORES NURSING & REHABILITATION: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/14/2008 Give each resident care and services to get or keep the highest quality of life possible. E 07/15/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/15/2009 Keep each resident's personal and medical records private and confidential. D 07/15/2009 Protect each resident from all abuse, physical punishment, and being separated from others. D 07/15/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/15/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 07/15/2009 Provide needed housekeeping and maintenance. E 07/15/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/15/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/15/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 07/15/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 07/15/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 07/15/2009 Make sure that residents are well nourished. D 07/15/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 07/15/2009 Have a program to keep infection from spreading. D 07/15/2009 Keep accurate and appropriate medical records. D 07/15/2009 Set up or keep a group of people to review and ensure quality. D 09/15/2009 Provide needed housekeeping and maintenance. D 09/15/2009 Give each resident care and services to get or keep the highest quality of life possible. D 09/15/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 09/15/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 09/15/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 09/15/2009 Keep accurate and appropriate medical records. D 09/15/2009 Set up or keep a group of people to review and ensure quality. D 01/11/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 01/11/2010 Provide clean bed and bath linens that are in good condition. D 01/11/2010 Make sure that the nursing home area is free of dangers that cause accidents. E 01/11/2010 Have a program to keep infection from spreading. D 03/05/2010 Let the resident or the resident's representative look at all records. D 03/05/2010 Keep safe, clean and homelike surroundings. D 03/05/2010 Give each resident care and services to get or keep the highest quality of life possible. D 03/05/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/05/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 08/23/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 08/23/2010 Keep assessments completed in the preceding 15 months in the resident's active record. D 08/23/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/04/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/04/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/04/2011 Give each resident care and services to get or keep the highest quality of life possible. D 03/04/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 03/04/2011 Make sure there is a program to prevent/deal with mice, insects, or other pests. E Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT LYNCHBURG: LYNCHBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/26/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 08/26/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 08/26/2010 Give professional services that meet a professional standard of quality. D 08/26/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 08/26/2010 Make sure that doctors visit residents regularly, as required. D 08/26/2010 Properly mark drugs and other similar products. D 08/26/2010 Have a program to keep infection from spreading. D 08/26/2010 Give or get lab tests to meet the needs of residents. D 08/26/2010 Keep accurate and appropriate medical records. D 09/21/2011 Protect each resident from all abuse, physical punishment, and being separated from others. D 09/21/2011 Give each resident care and services to get or keep the highest quality of life possible. E Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL TAZEWELL: TAZEWELL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/23/2009 Give each resident care and services to get or keep the highest quality of life possible. G 07/23/2009 Properly mark drugs and other similar products. E Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER -THE CEDARS: CHARLOTTESVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/19/2010 Give each resident care and services to get or keep the highest quality of life possible. D 02/19/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 02/19/2010 Properly mark drugs and other similar products. D 03/17/2011 Keep each resident's personal and medical records private and confidential. D 03/17/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-SLEEPY HOLLOW: ANNANDALE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/24/2008 Let the resident refuse treatment or refuse to take part in an experiment. D 10/24/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 10/09/2009 Keep each resident's personal and medical records private and confidential. D 10/09/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/09/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 10/09/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 10/09/2009 Follow all laws and professional standards. D 09/24/2010 Provide needed housekeeping and maintenance. D 09/24/2010 Make sure there is a program to prevent/deal with mice, insects, or other pests. F 04/22/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT ROANOKE: ROANOKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/07/2009 Keep each resident's personal and medical records private and confidential. D 05/07/2009 Protect each resident from all abuse, physical punishment, and being separated from others. G 05/07/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. G 05/07/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 05/07/2009 Give each resident care and services to get or keep the highest quality of life possible. E 05/07/2009 Make sure that each resident's nutritional needs were met. G 05/07/2009 Make sure that residents are safe from serious medication errors. E 05/07/2009 Make sure that doctors visit residents regularly, as required. E 05/07/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 05/07/2009 Keep accurate and appropriate medical records. E 03/18/2011 Give each resident care and services to get or keep the highest quality of life possible. D 03/18/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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STRATFORD HEALTHCARE CENTER: DANVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/13/2011 Make sure that the nursing home area is free of dangers that cause accidents. E Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-SHENANDOAH VALLEY: BUENA VISTA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/11/2010 Give professional services that meet a professional standard of quality. D 08/26/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E Home Page National Watch List OR U.S. Nursing Home Registry

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SENTARA NURSING CENTER NORFOLK: NORFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/20/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 09/14/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/14/2011 Give each resident care and services to get or keep the highest quality of life possible. D 09/14/2011 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G 09/14/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/14/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/14/2011 Have a program to keep infection from spreading. D 09/14/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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COMMONWEALTH HEALTH & REHAB CENTER: FAIRFAX, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/05/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 12/05/2008 Get proof that a nurse aide has the training and skills that the State requires. D 02/25/2010 Let residents give themselves their drugs if they are able. D 02/25/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/25/2010 Give professional services that meet a professional standard of quality. D 02/25/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 02/25/2010 Keep accurate and appropriate medical records. E 12/02/2010 Give each resident care and services to get or keep the highest quality of life possible. G 12/02/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 12/02/2010 Keep all essential equipment working safely. G 01/20/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 04/07/2011 Give enough notice to the resident before changing the resident's room or roommate. D Home Page National Watch List OR U.S. Nursing Home Registry

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EDGEMONT CENTER,INC: WYTHEVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/20/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHARLOTTESVILLE HEALTH & REHABILITATION CENTER: CHARLOTTESVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/20/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/20/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 05/20/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/20/2010 Give professional services that meet a professional standard of quality. D 05/20/2010 Give each resident care and services to get or keep the highest quality of life possible. E 05/20/2010 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. E 05/20/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/20/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 05/20/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 05/20/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 05/20/2010 Give or get lab tests to meet the needs of residents. D 05/20/2010 Give lab tests only when the attending doctor ordered them. D 05/20/2010 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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CAMERON GLEN HEALTH & REHAB CENTER: HERNDON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/24/2009 Keep safe, clean and homelike surroundings. E 07/24/2009 Give professional services that meet a professional standard of quality. D 07/24/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/24/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/24/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 07/24/2009 Give or get lab tests to meet the needs of residents. D 07/29/2011 Give each resident care and services to get or keep the highest quality of life possible. D 07/29/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEALTH CARE CENTER AT BRANDERM: MIDLOTHIAN, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/09/2010 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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WAVERLY HEALTH AND REHABILITATION CENTER: WAVERLY, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/17/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/17/2011 Give the right treatment and services to residents who have mental or social problems adjusting. D 06/17/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E Home Page National Watch List OR U.S. Nursing Home Registry

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BETH SHOLOM HOME OF EASTERN VI: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/16/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 12/16/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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TRINITY MISSION HEALTH AND REHAB OF HILLSVILLE: HILLSVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/16/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 11/10/2010 Keep each resident free from physical restraints, unless needed for medical treatment. D 11/10/2010 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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REGENCY HEALTH AND REHABILITATION CENTER: GRAFTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/08/2009 Have a program to keep infection from spreading. D 03/04/2010 Give professional services that meet a professional standard of quality. E 03/04/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 04/29/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/29/2010 Give professional services that meet a professional standard of quality. D 04/29/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 04/14/2011 Keep each resident's personal and medical records private and confidential. D 04/14/2011 Give professional services that meet a professional standard of quality. E 04/14/2011 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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CONSULATE HEALTHCARE OF WILLIAMSBURG: WILLIAMSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/01/2009 Give each resident care and services to get or keep the highest quality of life possible. D 05/01/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/02/2010 Give each resident care and services to get or keep the highest quality of life possible. E 07/02/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/02/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 07/02/2010 Keep accurate and appropriate medical records. D 08/18/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/18/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 08/18/2011 Give professional services that follow each resident's written care plan. D 08/18/2011 Give each resident care and services to get or keep the highest quality of life possible. E 08/18/2011 Have a program to keep infection from spreading. D 08/18/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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BLAND COUNTY NURSING & REHABILITATION CENTER: BASTIAN, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/04/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 06/04/2010 Give lab tests only when the attending doctor ordered them. E 06/04/2010 Keep accurate and appropriate medical records. E 06/08/2011 Provide needed housekeeping and maintenance. D 10/20/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 10/20/2011 Give each resident care and services to get or keep the highest quality of life possible. E 10/20/2011 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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HENRICO HEALTH & REHABILITATION CENTER: HIGHLAND SPRINGS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/30/2009 Let residents give themselves their drugs if they are able. D 01/30/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 01/30/2009 Keep accurate and appropriate medical records. D 03/20/2009 Let residents give themselves their drugs if they are able. D 03/20/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/20/2009 Give professional services that meet a professional standard of quality. D 03/20/2009 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 03/20/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 03/20/2009 Keep accurate and appropriate medical records. D 04/14/2010 Give each resident care and services to get or keep the highest quality of life possible. G 04/14/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 06/01/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/01/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/01/2010 Give professional services that meet a professional standard of quality. D 06/01/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 06/01/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 06/01/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 06/01/2010 Have a program to keep infection from spreading. D 06/01/2010 Keep accurate and appropriate medical records. D 07/14/2010 Give professional services that meet a professional standard of quality. D 07/14/2010 Keep accurate and appropriate medical records. D 04/21/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/21/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 04/21/2011 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. E 04/21/2011 Make sure that doctors visit residents regularly, as required. D 04/21/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF PORTSMOUTH: PORTSMOUTH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/21/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 11/21/2008 Keep adequate and comfortable lighting in all areas. D 11/21/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 11/21/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/21/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 11/21/2008 Make sure that the nursing home area is free of dangers that cause accidents. E 11/21/2008 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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BELVOIR WOODS HEALTH CARE CENTER: FORT BELVOIR, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/11/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/11/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 02/11/2011 Make sure that residents are safe from serious medication errors. D 02/11/2011 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 03/24/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 03/24/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 03/24/2011 Give professional services that meet a professional standard of quality. E 03/24/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 03/24/2011 Make sure that residents are safe from serious medication errors. D 03/24/2011 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D Home Page National Watch List OR U.S. Nursing Home Registry

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GREENSVILLE MANOR LLC: EMPORIA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/04/2011 Keep each resident's personal and medical records private and confidential. D 08/04/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 08/04/2011 Give professional services that meet a professional standard of quality. E 08/04/2011 Give each resident care and services to get or keep the highest quality of life possible. E 08/04/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 08/04/2011 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 08/04/2011 Make sure that residents are safe from serious medication errors. E 08/04/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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WESTWOOD CENTER: BLUEFIELD, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/04/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 03/04/2010 Give each resident care and services to get or keep the highest quality of life possible. D 03/04/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E Home Page National Watch List OR U.S. Nursing Home Registry

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ST FRANCIS NURSING CTR: NEWPORT NEWS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/26/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/26/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/26/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. G 08/26/2009 Make sure that the nursing home area is free of dangers that cause accidents. E 08/26/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 08/26/2009 Properly mark drugs and other similar products. D 08/26/2009 Have a program to keep infection from spreading. J 09/03/2010 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. E Home Page National Watch List OR U.S. Nursing Home Registry

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ILIFF NURSING HOME AND REHAB C: DUNN LORING, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/07/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 01/07/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 01/07/2010 Follow all laws and professional standards. E 02/17/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E Home Page National Watch List OR U.S. Nursing Home Registry

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FRANKLIN HEALTH AND REHABILITATION CENTER: ROCKY MOUNT, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/07/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 07/07/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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CONTINIUMCARE OF WEBER CITY, LLC: WEBER CITY, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/07/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/07/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. E 10/07/2008 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 10/07/2008 Provide services to meet the needs and preferences of each resident. D 10/07/2008 Provide activities to meet the needs of each resident. D 10/07/2008 Provide needed housekeeping and maintenance. E 10/07/2008 Give professional services that follow each resident's written care plan. D 10/07/2008 Give each resident care and services to get or keep the highest quality of life possible. G 10/07/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 10/07/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 10/07/2008 Have a program to keep infection from spreading. E 10/07/2008 Follow all laws and professional standards. E 03/05/2009 Provide needed housekeeping and maintenance. D 03/05/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 03/05/2009 Give each resident care and services to get or keep the highest quality of life possible. D 03/05/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 03/05/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 03/05/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 03/05/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 03/05/2009 Keep accurate and appropriate medical records. E 05/13/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 05/13/2010 Keep accurate and appropriate medical records. D 07/14/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/14/2010 Provide written records when a resident is transferred or discharged. D 07/14/2010 Provide enough notice before discharging or transferring a resident. D 07/14/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/14/2010 Give enough notice to the resident before changing the resident's room or roommate. D 07/14/2010 Check and update (if needed) each resident's assessment every 3 months. D 07/14/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 07/14/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 07/14/2010 Give professional services that meet a professional standard of quality. D 07/14/2010 Give the right treatment and services to residents who have mental or social problems adjusting. D 07/14/2010 Keep complete, dated lab records in the resident's file. D 07/14/2010 Keep accurate and appropriate medical records. E 05/11/2011 Provide needed housekeeping and maintenance. E 05/11/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 05/11/2011 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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RALEIGH COURT HEALTH AND REHABILITATION CENTER: ROANOKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/27/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/27/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/27/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 01/25/2011 Give each resident care and services to get or keep the highest quality of life possible. D 07/20/2011 Give professional services that meet a professional standard of quality. D 07/20/2011 Give each resident care and services to get or keep the highest quality of life possible. E 07/20/2011 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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NORFOLK HEALTH AND REHABILITATION CENTER: NORFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/14/2008 Allow residents to easily see the results of the nursing home's most recent survey. C 10/14/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. G 10/14/2008 Keep safe, clean and homelike surroundings. F 10/14/2008 Provide needed housekeeping and maintenance. F 10/14/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/14/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 10/14/2008 Have a program to keep infection from spreading. D 10/14/2008 Have enough outside airflow. D 10/14/2008 Be administered in a way that leads to the highest possible level of well being for each resident. F 10/14/2008 Follow all laws and professional standards. F 10/14/2008 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D 10/14/2008 Set up or keep a group of people to review and ensure quality. F 12/04/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 12/04/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/15/2010 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. G 04/15/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/15/2010 Give professional services that meet a professional standard of quality. D 04/15/2010 Give each resident care and services to get or keep the highest quality of life possible. G 04/15/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/15/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 04/15/2010 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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MOUNT VERNON NURSING AND REHABILITATION CENTER: ALEXANDRIA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/08/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 10/08/2010 Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided. D 10/08/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 10/08/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 10/08/2010 Set up or keep a group of people to review and ensure quality. F 12/01/2010 Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided. D 12/01/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/01/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 12/01/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 12/01/2010 Store, cook, and give out food in a safe and clean way. E 12/01/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 12/01/2010 Have a program to keep infection from spreading. F Home Page National Watch List OR U.S. Nursing Home Registry

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BAYSIDE HEALTH & REHABILITATION CENTER: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/12/2010 Provide needed housekeeping and maintenance. D Home Page National Watch List OR U.S. Nursing Home Registry

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SENTARA NSG CNTR CHESAPEAKE: CHESAPEAKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/03/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/03/2009 Have a program to keep infection from spreading. D 09/03/2010 Give professional services that meet a professional standard of quality. D 09/03/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 09/03/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/03/2010 Keep accurate and appropriate medical records. D 08/26/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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STANLEYTOWN HEALTH AND REHABILITATION CENTER: STANLEYTOWN, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/15/2010 Make sure that the nursing home area is free of dangers that cause accidents. E Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES-FAIR OAKS: FAIRFAX, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/23/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/23/2009 Provide needed housekeeping and maintenance. D 06/23/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 06/23/2009 Properly mark drugs and other similar products. E 06/23/2009 Have a program to keep infection from spreading. E 07/07/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/07/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 08/26/2010 Provide needed housekeeping and maintenance. B 08/26/2010 Give each resident care and services to get or keep the highest quality of life possible. D 08/26/2010 Keep accurate and appropriate medical records. D 03/04/2011 Give professional services that meet a professional standard of quality. E 03/04/2011 Give each resident care and services to get or keep the highest quality of life possible. D 03/04/2011 Store, cook, and give out food in a safe and clean way. F 03/04/2011 Have a program to keep infection from spreading. D 03/04/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH AND REHABILITATION: FINCASTLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/05/2011 Give each resident care and services to get or keep the highest quality of life possible. E 05/05/2011 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. E 05/05/2011 Make sure that each resident's nutritional needs were met. D Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF STRATFORD HILLS: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/29/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/29/2009 Provide services to meet the needs and preferences of each resident. D 10/29/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 10/29/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 10/29/2009 Give professional services that meet a professional standard of quality. E 10/29/2009 Give each resident care and services to get or keep the highest quality of life possible. D 10/29/2009 Give the right treatment and services to residents who have mental or social problems adjusting. D 10/29/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 10/29/2009 Develop/implement required procedures for the administration of immunizations. D 10/29/2009 Make sure that doctors visit residents regularly, as required. D 10/29/2009 Keep accurate and appropriate medical records. E 12/17/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/17/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 12/17/2009 Give professional services that meet a professional standard of quality. D 12/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 12/17/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 12/17/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 12/09/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 12/09/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 12/09/2010 Give each resident care and services to get or keep the highest quality of life possible. E 12/09/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/09/2010 Keep accurate and appropriate medical records. E 05/11/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WESTPORT HEALTH CENTER: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/23/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/23/2008 Give each resident care and services to get or keep the highest quality of life possible. D 10/23/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 11/20/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY AT THE VILLAGE: FORK UNION, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/09/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/09/2008 Keep each resident's personal and medical records private and confidential. D 10/09/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/09/2008 Provide needed housekeeping and maintenance. C 10/09/2008 Keep temperature levels comfortable and safe. E 10/09/2008 Keep sound levels comfortable. E 10/09/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 10/09/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 10/09/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 10/09/2008 Give professional services that meet a professional standard of quality. D 10/09/2008 Give each resident care and services to get or keep the highest quality of life possible. E 10/09/2008 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. E 10/09/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/09/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 10/09/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 10/09/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 10/09/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 10/09/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 10/09/2008 Make sure that doctors visit residents regularly, as required. D 10/09/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 10/09/2008 Give or get lab tests to meet the needs of residents. D 10/09/2008 Keep accurate and appropriate medical records. D 01/08/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/08/2009 Give professional services that meet a professional standard of quality. D 01/08/2009 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 01/08/2009 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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OAKWOOD NSG & REHAB CNTR: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/04/2009 Properly mark drugs and other similar products. E Home Page National Watch List OR U.S. Nursing Home Registry

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FAUQUIER HEALTH REHABILITATION & NURSING CENTER: WARRENTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/02/2009 Provide needed housekeeping and maintenance. C 09/02/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 09/02/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/02/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/02/2009 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E 10/30/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/30/2009 Give professional services that meet a professional standard of quality. D 10/30/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 10/30/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 10/30/2009 Store, cook, and give out food in a safe and clean way. F 10/30/2009 Have a program to keep infection from spreading. D 10/30/2009 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL VIRGINIA BEACH: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/18/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 12/18/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/07/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha B 01/07/2011 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 01/07/2011 Give each resident care and services to get or keep the highest quality of life possible. D 01/07/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 01/07/2011 Make sure that the nursing home area is safe, easy to use, clean and comfortable. F Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF WILLIAMSBURG, LLC: WILLIAMSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/26/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/26/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 02/26/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 02/26/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 02/26/2009 Make sure that residents are safe from serious medication errors. D 04/09/2009 Give professional services that meet a professional standard of quality. E 04/09/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 04/09/2009 Make sure that residents are safe from serious medication errors. D 04/09/2009 Properly mark drugs and other similar products. D 03/26/2010 Give professional services that meet a professional standard of quality. E 03/26/2010 Give each resident care and services to get or keep the highest quality of life possible. D 03/26/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 03/26/2010 Have enough nurses to care for every resident in a way that maximizes the resident's well being. C 03/26/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 10/15/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 12/16/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 12/16/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 12/16/2010 Give each resident care and services to get or keep the highest quality of life possible. D 12/16/2010 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 12/16/2010 Store, cook, and give out food in a safe and clean way. F 12/16/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 12/16/2010 Have a program to keep infection from spreading. D 12/16/2010 Quickly tell the resident's doctor the results of x-rays and other tests. D 12/16/2010 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY AT THE MEADOWS: GOOCHLAND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/20/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. D 02/20/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/20/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 02/20/2009 Make sure that doctors visit residents regularly, as required. D 02/20/2009 Keep accurate and appropriate medical records. D 03/12/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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VA BEACH HEALTHCARE AND REHAB: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/06/2009 Give professional services that meet a professional standard of quality. D 03/06/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/06/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 09/18/2009 Give professional services that meet a professional standard of quality. D 09/18/2009 Keep accurate and appropriate medical records. E 09/09/2011 Protect residents from mistreatment, neglect, and/or theft of personal property. G 09/09/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/09/2011 Give each resident care and services to get or keep the highest quality of life possible. G 09/09/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 09/09/2011 Make sure that the nursing home area is free of dangers that cause accidents. H 09/09/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/09/2011 Have a program to keep infection from spreading. D 09/09/2011 Set up or keep a group of people to review and ensure quality. H Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-FREDERICKSBURG: FREDERICKSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/18/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/18/2009 Keep safe, clean and homelike surroundings. B 09/18/2009 Provide needed housekeeping and maintenance. D 09/18/2009 Give each resident care and services to get or keep the highest quality of life possible. G 10/15/2010 Keep each resident's personal and medical records private and confidential. D 10/15/2010 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 10/15/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 10/15/2010 Properly mark drugs and other similar products. D 12/09/2010 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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RIVER POINTE REHAB HEALTHCARE: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/16/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/16/2008 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E 12/16/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 12/16/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 02/05/2010 Make sure that residents are safe from serious medication errors. E 02/05/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 02/05/2010 Keep accurate and appropriate medical records. B 02/05/2010 Set up or keep a group of people to review and ensure quality. E 11/23/2010 Give professional services that meet a professional standard of quality. D 11/23/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/23/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 01/13/2011 Keep safe, clean and homelike surroundings. D 01/13/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/13/2011 Give each resident care and services to get or keep the highest quality of life possible. D 01/13/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 01/13/2011 Make sure that each resident's nutritional needs were met. D 01/13/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. E 01/13/2011 Store, cook, and give out food in a safe and clean way. F 01/13/2011 Get rid of garbage properly. F 01/13/2011 Have a program to keep infection from spreading. D 01/13/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL - BROOKNEAL: BROOKNEAL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/08/2010 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF STAUNTON, LLC: STAUNTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/13/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 05/13/2010 Give each resident care and services to get or keep the highest quality of life possible. D 06/16/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 06/16/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E Home Page National Watch List OR U.S. Nursing Home Registry

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ARCADIA NURSING & REHAB CENT: NELSONIA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/31/2009 Keep safe, clean and homelike surroundings. E 03/31/2009 Provide needed housekeeping and maintenance. E 03/31/2009 Follow all laws and professional standards. F Home Page National Watch List OR U.S. Nursing Home Registry

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WOODMONT CENTER: FREDERICKSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/10/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 02/10/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 02/10/2011 Follow all laws and professional standards. E 02/10/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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NANSEMOND POINTE REHAB & HEALT: SUFFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/16/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. C Home Page National Watch List OR U.S. Nursing Home Registry

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BURKE HEALTH AND REHABILITATION CENTER: BURKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/20/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 11/20/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 11/20/2009 Give professional services that meet a professional standard of quality. E 11/20/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 11/20/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 11/20/2009 Give or get lab tests to meet the needs of residents. D 11/20/2009 Keep accurate and appropriate medical records. D 01/12/2011 Give each resident care and services to get or keep the highest quality of life possible. E 01/12/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 03/08/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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TRINITY MISSION HEALTH AND REHAB OF FARMVILLE: FARMVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/05/2010 Give professional services that meet a professional standard of quality. G 04/05/2010 Give each resident care and services to get or keep the highest quality of life possible. G 04/05/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/05/2010 Have a program to keep infection from spreading. D 04/05/2010 Follow all laws and professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - BLUE RIDGE: GALAX, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/06/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 04/20/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 04/20/2011 Keep all essential equipment working safely. D 04/20/2011 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-BATTLEFIELD PARK: PETERSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/03/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/03/2008 Provide services to meet the needs and preferences of each resident. D 10/03/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. E Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF NORFOLK: NORFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/16/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 06/16/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. G 06/16/2009 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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COLONNADES HEALTH CARE CENTER: CHARLOTTESVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/06/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/09/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/09/2010 Provide written records when a resident is transferred or discharged. D 09/09/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 09/09/2010 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. D 09/09/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 09/09/2010 Keep accurate and appropriate medical records. D 09/15/2011 Keep all essential equipment working safely. D 09/15/2011 Follow all laws and professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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MONTVUE NURSING HOME: LURAY, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/25/2009 Make sure that residents are safe from serious medication errors. D 05/05/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LAURELS OF WILLOW CREEK,THE: MIDLOTHIAN, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/03/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 07/21/2011 Let the resident refuse treatment or refuse to take part in an experiment. D 07/21/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/21/2011 Make sure that residents are safe from serious medication errors. D 07/21/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL GRUNDY: GRUNDY, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/18/2009 Keep each resident free from physical restraints, unless needed for medical treatment. D 03/18/2009 Provide needed housekeeping and maintenance. D 03/18/2009 Give each resident care and services to get or keep the highest quality of life possible. E Home Page National Watch List OR U.S. Nursing Home Registry

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BEAUFONT HEALTH AND REHABILITATION CENTER: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/17/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/17/2009 Make sure that each resident's nutritional needs were met. D 07/17/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 08/06/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/06/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/06/2010 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 08/06/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 08/06/2010 Keep accurate and appropriate medical records. D 09/10/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/10/2010 Give professional services that meet a professional standard of quality. E 09/10/2010 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 09/10/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/10/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 09/10/2010 Keep accurate and appropriate medical records. D 09/29/2011 Keep sound levels comfortable. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL NRSG AND REHAB: LEESBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/15/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 01/15/2009 Give each resident care and services to get or keep the highest quality of life possible. D 01/15/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 01/15/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 01/15/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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SHENANDOAH NURSING HOME: FISHERSVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/17/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 12/11/2009 Have a program to keep infection from spreading. F Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-BAYSIDE OF POQUOSON: POQUOSON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/03/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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HANOVER HEALTH AND REHABILITATION CENTER: MECHANICSVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/22/2010 Provide services to meet the needs and preferences of each resident. D 07/22/2010 Give professional services that meet a professional standard of quality. D 07/22/2010 Screen residents when they are first admitted to send them to an area with special care for people with developmental disabilities or mental illness, if needed. D 07/22/2010 Give each resident care and services to get or keep the highest quality of life possible. E 07/22/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/22/2010 Make sure that a resident does not become withdrawn, angry or depressed if these problems did not exist before. D 07/22/2010 Have a program to keep infection from spreading. E 02/11/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G 07/08/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 07/08/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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OAK SPRINGS OF WARRENTON: WARRENTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/05/2010 Have a program to keep infection from spreading. E 03/24/2011 Give or get dental care for each resident. D 03/24/2011 Keep accurate and appropriate medical records. D 06/23/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/19/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/19/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/19/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 10/19/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/19/2011 Give the right treatment and services to residents who have mental or social problems adjusting. D 10/19/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 10/19/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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JEFFERSON, THE: ARLINGTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/22/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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SENTARA NURSING CENTER VA BEAC: VIRGINIA BEACH, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/02/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/02/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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LEXINGTON COURT: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/01/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 04/15/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/15/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E Home Page National Watch List OR U.S. Nursing Home Registry

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CONSULATE HEALTH CARE OF NORFOLK: NORFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/21/2008 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. D 11/21/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/21/2008 Provide needed housekeeping and maintenance. D 11/21/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 11/21/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 11/21/2008 Store, cook, and give out food in a safe and clean way. F 11/21/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. F 11/21/2008 Keep accurate and appropriate medical records. D 01/29/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 07/30/2010 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 07/30/2010 Have a program to keep infection from spreading. D 02/18/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/18/2011 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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VIRGINIA VETERANS CARE CENTER: ROANOKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/15/2010 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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LOUDOUN NURSING AND REHAB CNTR: LEESBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/30/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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WALTER REED CONVALESCENT AND REHABILITATION CENTER: GLOUCESTER, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/19/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 06/19/2009 Give each resident care and services to get or keep the highest quality of life possible. E 06/19/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 06/19/2009 Have a program to keep infection from spreading. F 06/19/2009 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E 06/19/2009 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 03/24/2011 Give professional services that meet a professional standard of quality. D 03/24/2011 Give professional services that follow each resident's written care plan. D 03/24/2011 Give or get lab tests to meet the needs of residents. D 09/14/2011 Give professional services that meet a professional standard of quality. D 09/14/2011 Give each resident care and services to get or keep the highest quality of life possible. D 09/14/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL NURSING HOME /NA: NASSAWADOX, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/25/2011 Allow residents to easily see the results of the nursing home's most recent survey. C Home Page National Watch List OR U.S. Nursing Home Registry

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CULPEPER HEALTH & REHABILITATION CENTER: CULPEPER, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/16/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/16/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 10/16/2009 Store, cook, and give out food in a safe and clean way. F 10/07/2010 Give professional services that meet a professional standard of quality. E 10/07/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 10/07/2010 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E Home Page National Watch List OR U.S. Nursing Home Registry

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WESTMINSTER AT LAKE RIDGE: LAKE RIDGE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/21/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 08/21/2009 Store, cook, and give out food in a safe and clean way. F 03/03/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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BLUE RIDGE REHAB CENT: MARTINSVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/01/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 07/01/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 07/01/2010 Make sure that doctors visit residents regularly, as required. D Home Page National Watch List OR U.S. Nursing Home Registry

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LOUISA HEALTH & REHABILITATION CENTER: LOUISA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/16/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 09/22/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. E 09/22/2011 Provide activities to meet the needs of each resident. D 09/22/2011 Provide needed housekeeping and maintenance. D 09/22/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 09/22/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/22/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES-IMPERIAL: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/06/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/06/2009 Keep each resident's personal and medical records private and confidential. D 03/06/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/06/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. E 03/06/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 03/06/2009 Give professional services that meet a professional standard of quality. E 03/06/2009 Keep assessments completed in the preceding 15 months in the resident's active record. D 03/06/2009 Give each resident care and services to get or keep the highest quality of life possible. D 03/06/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 03/06/2009 Make sure that residents are safe from serious medication errors. G 03/06/2009 Keep accurate and appropriate medical records. E 04/23/2009 Keep each resident's personal and medical records private and confidential. D 04/23/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/23/2009 Give professional services that meet a professional standard of quality. D 04/23/2009 Give each resident care and services to get or keep the highest quality of life possible. D 04/23/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 04/23/2009 Keep accurate and appropriate medical records. D 05/05/2011 Give professional services that meet a professional standard of quality. E 05/05/2011 Give each resident care and services to get or keep the highest quality of life possible. E 05/05/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 05/05/2011 Have a program to keep infection from spreading. D 05/05/2011 Follow all laws and professional standards. D 05/05/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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JAMES RIVER CONVALESCENT CENTE: NEWPORT NEWS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/26/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 03/26/2010 Give each resident care and services to get or keep the highest quality of life possible. E 03/26/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 03/11/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 03/11/2011 Give each resident care and services to get or keep the highest quality of life possible. E 03/11/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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SENTARA NURSING CENTER HAMPTON: HAMPTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/22/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/22/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 07/22/2009 Make sure that residents are safe from serious medication errors. D 06/25/2010 Provide needed housekeeping and maintenance. D 06/10/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. E Home Page National Watch List OR U.S. Nursing Home Registry

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THE WASHINGTON HOUSE: ALEXANDRIA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/18/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 02/26/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/26/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/26/2010 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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BETH SHOLOM HOME OF VIRGINIA: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 10/16/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 10/16/2009 Have a program to keep infection from spreading. E 10/21/2011 Give professional services that meet a professional standard of quality. E 10/21/2011 Give each resident care and services to get or keep the highest quality of life possible. D 10/21/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 10/21/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 10/21/2011 Make sure that residents are safe from serious medication errors. E 10/21/2011 Provide special eating equipment and utensils for each resident who needs them. E Home Page National Watch List OR U.S. Nursing Home Registry

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LOVINGSTON HEALTH AND REHABILITATION CENTER: LOVINGSTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/20/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 11/20/2008 Give professional services that meet a professional standard of quality. E 11/20/2008 Give each resident care and services to get or keep the highest quality of life possible. E 11/20/2008 Make sure that residents are safe from serious medication errors. E 11/20/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 11/20/2008 Give or get lab tests to meet the needs of residents. D 11/20/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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BERKSHIRE HEALTH & REHABILITATION CENTER: VINTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/01/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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PULASKI HLTH & REHAB CNTR: PULASKI, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/26/2009 Provide needed housekeeping and maintenance. D 05/03/2010 Protect each resident from all abuse, physical punishment, and being separated from others. D 05/03/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/03/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 05/03/2010 Give the right treatment and services to residents who have mental or social problems adjusting. D 05/03/2010 Be administered in a way that leads to the highest possible level of well being for each resident. E 05/03/2010 Follow all laws and professional standards. E 03/01/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/01/2011 Give professional services that meet a professional standard of quality. G 03/01/2011 Give each resident care and services to get or keep the highest quality of life possible. G 03/01/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 03/01/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 03/01/2011 Give or get lab tests to meet the needs of residents. D 03/01/2011 Keep accurate and appropriate medical records. D 04/07/2011 Have a program to keep infection from spreading. D 06/03/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/03/2011 Give professional services that meet a professional standard of quality. D 06/03/2011 Give each resident care and services to get or keep the highest quality of life possible. D 06/03/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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COURTLAND HEALTH & REHABILITATION CENTER: COURTLAND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/22/2010 Protect each resident from all abuse, physical punishment, and being separated from others. D 03/18/2011 Give each resident care and services to get or keep the highest quality of life possible. D 03/18/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 03/18/2011 Make sure that residents are safe from serious medication errors. D 03/18/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-ELIZABETH ADAM CRUMP: GLEN ALLEN, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/05/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 02/05/2009 Provide needed housekeeping and maintenance. E 02/05/2009 Provide clean bed and bath linens that are in good condition. E 02/05/2009 Keep adequate and comfortable lighting in all areas. D 02/05/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/05/2009 Give professional services that meet a professional standard of quality. E 02/05/2009 Give each resident care and services to get or keep the highest quality of life possible. D 02/05/2009 Store, cook, and give out food in a safe and clean way. E 02/05/2009 Make sure that doctors visit residents regularly, as required. D 02/05/2009 Give or get lab tests to meet the needs of residents. D 02/05/2009 Keep accurate and appropriate medical records. D 03/05/2010 Develop/implement required procedures for the administration of immunizations. D 03/05/2010 Have a program to keep infection from spreading. D 03/05/2010 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL KING GEORGE: KING GEORGE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/25/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/25/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 09/25/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 09/25/2009 Give professional services that meet a professional standard of quality. D 09/25/2009 Store, cook, and give out food in a safe and clean way. F 09/25/2009 Keep accurate and appropriate medical records. D 05/13/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/13/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/13/2011 Give each resident care and services to get or keep the highest quality of life possible. G 05/13/2011 Give the right treatment and services to residents who have mental or social problems adjusting. D 05/13/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL FRONT ROYAL: FRONT ROYAL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/24/2009 Make sure that residents are safe from serious medication errors. G Home Page National Watch List OR U.S. Nursing Home Registry

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CARRINGTON,THE: LYNCHBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/02/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERSIDE CONVALESCENT CNTR WE: WEST POINT, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/04/2008 Provide activities to meet the needs of each resident. D 11/04/2008 Give professional services that meet a professional standard of quality. E 01/14/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/21/2011 Have a program to keep infection from spreading. E 01/21/2011 Give lab tests only when the attending doctor ordered them. D Home Page National Watch List OR U.S. Nursing Home Registry

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COLISEUM PARK NURSING HOME: HAMPTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/08/2011 Make sure that the nursing home area is safe, easy to use, clean and comfortable. F Home Page National Watch List OR U.S. Nursing Home Registry

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BLUE RIDGE NURSING CENTER INC: STUART, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/30/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/30/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERSIDE REHABILITATION CENTER AT HAMPTON: HAMPTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/27/2009 Give each resident care and services to get or keep the highest quality of life possible. E 02/27/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF THORNTON HALL: NORFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/26/2010 Protect each resident from all abuse, physical punishment, and being separated from others. D 02/26/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 02/26/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 02/26/2010 Keep accurate and appropriate medical records. D 02/11/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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CONSULATE HEALTH CARE OF WOODSTOCK: WOODSTOCK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/30/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/30/2009 Properly mark drugs and other similar products. D 07/28/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WARREN MEMORIAL HOSP LYNN CARE: FRONT ROYAL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/31/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. G 03/31/2009 Keep safe, clean and homelike surroundings. E 03/31/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 03/31/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 03/31/2009 Give professional services that meet a professional standard of quality. D 03/31/2009 Give each resident care and services to get or keep the highest quality of life possible. D 03/31/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 03/31/2009 Store, cook, and give out food in a safe and clean way. E 03/31/2009 Have a program to keep infection from spreading. E 03/31/2009 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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BERRY HILL NURSING HOME: SOUTH BOSTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/06/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 03/17/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 05/06/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/06/2010 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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THE VIRGINIAN: FAIRFAX, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/22/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL CLINTWOOD: CLINTWOOD, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/06/2010 Make sure that each resident's nutritional needs were met. D 01/06/2010 Make sure that nurse aides show they have the skills to be able to care for residents. D 01/05/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL - LAUREL MEADOWS: LAUREL FORK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/08/2010 Give professional services that meet a professional standard of quality. E 06/08/2010 Give each resident care and services to get or keep the highest quality of life possible. E 06/08/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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PHEASANT RIDGE NURSING & REHAB CENTER: ROANOKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2008 Keep safe, clean and homelike surroundings. E 12/08/2010 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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TRINITY MISSION HEALTH/REHAB OF CHARLOTTESVILLE: CHARLOTTESVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/27/2009 Provide needed housekeeping and maintenance. E 08/27/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 08/27/2009 Have a program to keep infection from spreading. E 08/19/2010 Have a program to keep infection from spreading. E 08/19/2010 Keep all essential equipment working safely. E 03/23/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/23/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 03/23/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 09/01/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 09/01/2011 Properly mark drugs and other similar products. D 09/01/2011 Have a program to keep infection from spreading. D 09/01/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF WESTOVER HILLS: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/10/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/30/2010 Protect each resident from all abuse, physical punishment, and being separated from others. G 06/30/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 04/29/2011 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. D Home Page National Watch List OR U.S. Nursing Home Registry

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CARRINGTON PLACE OF TAPPAHANNOCK: TAPPAHANNOCK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/10/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 07/10/2009 Screen residents when they are first admitted to send them to an area with special care for people with developmental disabilities or mental illness, if needed. D 07/10/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/10/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 07/10/2009 Use a registered nurse at least 8 hours a day, 7 days a week. E 07/10/2009 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. D 07/10/2009 Store, cook, and give out food in a safe and clean way. F 07/10/2009 Follow all laws and professional standards. D 07/10/2009 Give lab tests only when the attending doctor ordered them. E 08/13/2010 Keep safe, clean and homelike surroundings. E 08/11/2011 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E 08/11/2011 Follow all laws and professional standards. E Home Page National Watch List OR U.S. Nursing Home Registry

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CARRINGTON PLACE OF CHESAPEAKE: CHESAPEAKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/03/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/03/2009 Put firmly secured handrails on each side of hallways. C 06/03/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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HIGHLAND RIDGE REHAB CENTER: DUBLIN, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/07/2011 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUGUSTA NURSING & REHAB CENTER: FISHERSVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/22/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 01/22/2010 Provide a tasty and well-balanced diet that meets the nutritional needs of each resident. B 01/22/2010 Follow all laws and professional standards. D 02/02/2011 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. C 02/02/2011 Give each resident care and services to get or keep the highest quality of life possible. E 02/02/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E Home Page National Watch List OR U.S. Nursing Home Registry

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LEEWOOD HEALTHCARE CENTER: ANNANDALE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/05/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/05/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 06/05/2009 Keep safe, clean and homelike surroundings. D 06/05/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 06/05/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/05/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/05/2009 Give professional services that meet a professional standard of quality. D 06/05/2009 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. D 06/05/2009 Keep assessments completed in the preceding 15 months in the resident's active record. E 06/05/2009 Give each resident care and services to get or keep the highest quality of life possible. E 06/05/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/05/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 06/05/2009 Develop/implement required procedures for the administration of immunizations. E 06/05/2009 Store, cook, and give out food in a safe and clean way. F 06/05/2009 Have a program to keep infection from spreading. E 06/05/2009 Keep accurate and appropriate medical records. D 08/07/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/07/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/07/2009 Give professional services that meet a professional standard of quality. D 08/07/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 08/07/2009 Store, cook, and give out food in a safe and clean way. F 08/07/2009 Properly mark drugs and other similar products. D 08/07/2009 Have a program to keep infection from spreading. D 02/16/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/16/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/16/2011 Give professional services that meet a professional standard of quality. D 08/26/2011 Keep each resident's personal and medical records private and confidential. D 08/26/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 08/26/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 08/26/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 08/26/2011 Have a program to keep infection from spreading. D 08/26/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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NEWPORT NEWS NURSING & REHAB: NEWPORT NEWS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/12/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/12/2010 Give each resident care and services to get or keep the highest quality of life possible. E 03/12/2010 Make sure that residents are safe from serious medication errors. D 03/12/2010 Properly mark drugs and other similar products. D 04/08/2011 Make sure that residents are safe from serious medication errors. E 04/08/2011 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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YORK CONVALESCENT CENTER: YORKTOWN, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/02/2009 Provide care for each resident in a way that keeps or builds the resident's quality of life. D 07/02/2009 Provide services to meet the needs and preferences of each resident. D 07/02/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. E 07/02/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/02/2009 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D Home Page National Watch List OR U.S. Nursing Home Registry

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EVERGREENE NURSING CARE CENTER: STANARDSVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/28/2009 Keep assessments completed in the preceding 15 months in the resident's active record. D 01/28/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 01/28/2009 Have a program to keep infection from spreading. D 01/28/2009 Give or get lab tests to meet the needs of residents. D 01/28/2009 Keep accurate and appropriate medical records. D 01/14/2010 Protect each resident from all abuse, physical punishment, and being separated from others. D 01/14/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 01/14/2010 Give each resident care and services to get or keep the highest quality of life possible. D 01/14/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 03/03/2010 Protect each resident from all abuse, physical punishment, and being separated from others. D 01/05/2011 Give each resident care and services to get or keep the highest quality of life possible. D 01/05/2011 Keep all essential equipment working safely. F Home Page National Watch List OR U.S. Nursing Home Registry

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KINGS DAUGHTERS COMMUNITY HEALTH & REHAB: STAUNTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/22/2009 Provide services to meet the needs and preferences of each resident. D 10/22/2009 Give each resident care and services to get or keep the highest quality of life possible. E 10/22/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 08/10/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/10/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 08/10/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 08/10/2011 Have a program to keep infection from spreading. D 08/10/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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LANCASHIRE CONVALESCENT AND REHABILITATION CENTER: KILMARNOCK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/26/2010 Give professional services that meet a professional standard of quality. E 08/26/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 08/12/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/12/2011 Let residents give themselves their drugs if they are able. D 08/12/2011 Give each resident care and services to get or keep the highest quality of life possible. G 08/12/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 08/12/2011 Have a program to keep infection from spreading. E 08/12/2011 Follow all laws and professional standards. D 08/12/2011 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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CONSULATE HEALTH CARE OF WINDSOR: WINDSOR, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/04/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/04/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/18/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 11/18/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 10/29/2010 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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CARRINGTON PLACE AT WYTHEVILLE - BIRDMONT CENTER: WYTHEVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/11/2010 Give each resident care and services to get or keep the highest quality of life possible. E 08/18/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 08/18/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 08/18/2011 Give professional services that meet a professional standard of quality. D 08/18/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL WISE: WISE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/20/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 08/20/2010 Keep safe, clean and homelike surroundings. E 08/20/2010 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. E 08/20/2010 Follow all laws and professional standards. D 08/20/2010 Give lab tests only when the attending doctor ordered them. D 06/09/2011 Give professional services that meet a professional standard of quality. E 06/09/2011 Give each resident care and services to get or keep the highest quality of life possible. E 06/09/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 06/09/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 06/09/2011 Give lab tests only when the attending doctor ordered them. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL BLACKSTONE: BLACKSTONE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/07/2010 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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RADFORD HEALTH AND REHAB CENTER: RADFORD, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/30/2008 Give each resident care and services to get or keep the highest quality of life possible. D 10/30/2008 Make sure that the nursing home area is free of dangers that cause accidents. E 10/30/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 10/30/2008 Have a program to keep infection from spreading. D 10/30/2008 Keep accurate and appropriate medical records. D 10/30/2008 Set up or keep a group of people to review and ensure quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL BLACKSBURG: BLACKSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/22/2010 Provide needed housekeeping and maintenance. E Home Page National Watch List OR U.S. Nursing Home Registry

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OUR LADY OF THE VALLEY: ROANOKE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/01/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 04/01/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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AMELIA NURSING CENTER: AMELIA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/26/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 02/26/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/26/2009 Give each resident care and services to get or keep the highest quality of life possible. E 02/26/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 02/26/2009 Store, cook, and give out food in a safe and clean way. F 02/26/2009 Properly mark drugs and other similar products. D 02/26/2009 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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DOGWOOD VILLAGE OF ORANGE COUNTY HEALTH AND REHAB: ORANGE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/06/2010 Give professional services that meet a professional standard of quality. D 05/06/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF WOODBRIDGE, LLC: WOODBRIDGE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/19/2009 Allow residents to easily see the results of the nursing home's most recent survey. C 11/19/2009 Have a private telephone available for use. E 11/19/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/14/2010 Allow residents to easily see the results of the nursing home's most recent survey. C 01/14/2010 Keep accurate and appropriate medical records. D 03/03/2011 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D 11/04/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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ASHLAND CONVALESCENT CENTER: ASHLAND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/14/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/14/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/14/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 08/14/2009 Follow all laws and professional standards. D 01/28/2010 Give professional services that meet a professional standard of quality. D 01/28/2010 Give each resident care and services to get or keep the highest quality of life possible. D 09/17/2010 Protect residents from mistreatment, neglect, and/or theft of personal property. E 09/17/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 09/17/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/17/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 09/17/2010 Get rid of garbage properly. C 09/17/2010 Follow all laws and professional standards. D 06/03/2011 Provide written records when a resident is transferred or discharged. D 06/03/2011 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 06/03/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/03/2011 Give each resident care and services to get or keep the highest quality of life possible. D 06/03/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/08/2011 Provide written records when a resident is transferred or discharged. D 07/08/2011 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D Home Page National Watch List OR U.S. Nursing Home Registry

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FAIRMONT CROSSING: AMHERST, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/30/2009 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. E 04/30/2009 Give or get lab tests to meet the needs of residents. D 07/06/2011 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE ORCHARD: WARSAW, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/24/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MAPLE GROVE HEALTH CARE CENTER: LEBANON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/23/2009 Provide needed housekeeping and maintenance. E 01/23/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 01/23/2009 Give each resident care and services to get or keep the highest quality of life possible. D 01/23/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/23/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/23/2009 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 01/23/2009 Store, cook, and give out food in a safe and clean way. E 01/23/2009 Have a program to keep infection from spreading. E 01/23/2009 Keep accurate and appropriate medical records. E 10/22/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/22/2009 Keep each resident's personal and medical records private and confidential. D 10/22/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 07/20/2011 Give professional services that meet a professional standard of quality. D 07/20/2011 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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LAKE PRINCE WOODS, INC: SUFFOLK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/30/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/30/2009 Give each resident care and services to get or keep the highest quality of life possible. E 11/30/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 11/30/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 11/30/2009 Keep accurate and appropriate medical records. D 01/06/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 01/06/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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NORTHAMPTON CONVALESCENT AND REHABILITATION CENTER: HAMPTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/23/2009 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. C 03/23/2009 Keep each resident's personal and medical records private and confidential. D 03/23/2009 Allow residents to easily see the results of the nursing home's most recent survey. C 03/23/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/23/2009 Provide services to meet the needs and preferences of each resident. D 03/23/2009 Provide activities to meet the needs of each resident. E 03/23/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 03/23/2009 Give professional services that meet a professional standard of quality. D 03/23/2009 Give each resident care and services to get or keep the highest quality of life possible. D 03/23/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/23/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 03/23/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 03/23/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G 03/23/2009 Make sure that residents are safe from serious medication errors. E 03/23/2009 Offer other nutritional food to each resident who will not eat the food served. D 03/23/2009 Properly mark drugs and other similar products. D 03/23/2009 Follow all laws and professional standards. D 03/23/2009 Keep accurate and appropriate medical records. D 04/15/2011 Keep each resident's personal and medical records private and confidential. D 04/15/2011 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE CONVALESCENT CENTER AT PATRIOTS COLONY: WILLIAMSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/16/2008 Give professional services that meet a professional standard of quality. D 10/16/2008 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 10/16/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 10/16/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 10/29/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/29/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 08/18/2011 Give professional services that meet a professional standard of quality. D 08/18/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 08/18/2011 Follow all laws and professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIDGEWATER HOME , INC.: BRIDGEWATER, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/25/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. E 03/25/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 05/26/2011 Make sure that residents are safe from serious medication errors. G Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERVIEW NURSING HOME: RICH CREEK, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/23/2008 Have a program to keep infection from spreading. E 01/11/2011 Protect residents from mistreatment, neglect, and/or theft of personal property. G 01/11/2011 Check and update (if needed) each resident's assessment every 3 months. D 01/11/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 01/11/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/11/2011 Give professional services that meet a professional standard of quality. D 01/11/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 01/11/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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WOODVIEW,THE: SOUTH BOSTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/02/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/02/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/02/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 09/02/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 09/02/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/02/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 09/02/2010 Make sure that the nursing home area is free of dangers that cause accidents. E 09/02/2010 Make sure that each resident's nutritional needs were met. D 09/02/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/02/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 09/02/2010 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D 09/02/2010 Keep accurate and appropriate medical records. E 06/02/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/02/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 06/02/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/02/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 06/02/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 06/02/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 06/02/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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EMPORIA MANOR LLC: EMPORIA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/19/2010 Let the resident or the resident's representative look at all records. D 03/19/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 03/19/2010 Make sure that the nursing home area is free of dangers that cause accidents. E 03/19/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 03/19/2010 Keep signed and dated reports of x-rays and other tests. D 03/19/2010 Keep accurate and appropriate medical records. E 04/14/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/14/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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SOUTH BOSTON MANOR: SOUTH BOSTON, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/11/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 06/11/2009 Make sure that doctors visit residents regularly, as required. E 06/11/2009 Properly mark drugs and other similar products. E 06/11/2009 Keep all essential equipment working safely. F 05/26/2010 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 05/26/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 05/26/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 05/26/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 05/26/2010 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. D 05/26/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 05/26/2010 Follow all laws and professional standards. F 05/26/2010 Give or get lab tests to meet the needs of residents. D 05/26/2010 Give lab tests only when the attending doctor ordered them. D 05/26/2010 Give or get x-rays or tests only when the resident's doctor ordered them. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE LAURELS OF CHARLOTTESVILLE: CHARLOTTESVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/18/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 06/18/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/18/2009 Store, cook, and give out food in a safe and clean way. F 06/18/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 06/18/2009 Give or get lab tests to meet the needs of residents. D 06/18/2009 Keep accurate and appropriate medical records. E 06/10/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 06/10/2010 Give each resident care and services to get or keep the highest quality of life possible. E 06/10/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 06/10/2010 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHASE CITY HEALTH AND REHAB CENTER: CHASE CITY, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/27/2011 Provide activities to meet the needs of each resident. E 10/27/2011 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 10/27/2011 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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SUMMIT HEALTH & REHABILITATION CENTER: LYNCHBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/18/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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OAK LEA NSG HOME: HARRISONBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/26/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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GAINESVILLE HEALTH AND REHAB CENTER: GAINESVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/17/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/17/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 10/17/2008 Make sure that the nursing home area is free of dangers that cause accidents. E 10/17/2008 Store, cook, and give out food in a safe and clean way. F 01/07/2011 Store, cook, and give out food in a safe and clean way. F Home Page National Watch List OR U.S. Nursing Home Registry

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ENVOY OF WINCHESTER, LLC: WINCHESTER, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/12/2010 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D Home Page National Watch List OR U.S. Nursing Home Registry

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BIRMINGHAM GREEN: MANASSAS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/06/2011 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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GLENBURNIE REHAB & NURSING CENTER: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/15/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/15/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. B 05/15/2009 Do an assessment of the resident every year. D 05/15/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 05/15/2009 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. D 05/15/2009 Make sure that doctors visit residents regularly, as required. D 05/20/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/20/2010 Let residents give themselves their drugs if they are able. D 05/20/2010 Keep each resident free from drugs that restrain them, unless needed for medical treatment. D 05/20/2010 Protect residents from mistreatment, neglect, and/or theft of personal property. D 05/20/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/20/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 05/20/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 05/20/2010 Give professional services that meet a professional standard of quality. E 05/20/2010 Give each resident care and services to get or keep the highest quality of life possible. G 05/20/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/20/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 05/20/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 05/20/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G 05/20/2010 Make sure that residents are safe from serious medication errors. D 05/20/2010 Store, cook, and give out food in a safe and clean way. F 05/20/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 05/20/2010 Properly mark drugs and other similar products. E 05/20/2010 Have a program to keep infection from spreading. E 05/20/2010 Follow all laws and professional standards. E 05/20/2010 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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SITTER AND BARFOOT VETERANS CARE CENTER: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/09/2009 Give the right treatment and services to residents who have mental or social problems adjusting. D 03/09/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 04/23/2009 Give the right treatment and services to residents who have mental or social problems adjusting. D 04/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 04/23/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 06/10/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 06/10/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 06/10/2010 Have a program to keep infection from spreading. E 06/10/2010 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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THE LAURELS OF BON AIR: BON AIR, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/27/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/27/2009 Store, cook, and give out food in a safe and clean way. E 02/27/2009 Make sure that doctors visit residents regularly, as required. D 03/12/2010 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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CARRIAGE HILL HEALTH AND REHAB CENTER: FREDERICKSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/18/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/18/2010 Give professional services that meet a professional standard of quality. D 06/17/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/17/2011 Give each resident care and services to get or keep the highest quality of life possible. D 06/17/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 06/17/2011 Follow all laws and professional standards. E 06/17/2011 Keep accurate and appropriate medical records. E 08/11/2011 Give professional services that meet a professional standard of quality. E 08/11/2011 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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DINWIDDIE HEALTH AND REHAB CENTER: PETERSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/03/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/03/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/03/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 12/03/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 12/03/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 12/03/2009 Develop/implement required procedures for the administration of immunizations. D 12/03/2009 Make sure that doctors visit residents regularly, as required. D 12/03/2009 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 12/03/2009 Give lab tests only when the attending doctor ordered them. D 12/16/2010 Protect each resident from all abuse, physical punishment, and being separated from others. D 12/16/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 12/16/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 12/16/2010 Give or get special rehabilitation if in the patient's plan of care. D 12/16/2010 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHATHAM HEALTH & REHABILITATION CENTER: CHATHAM, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/09/2010 Give professional services that meet a professional standard of quality. D 09/09/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 09/09/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 09/09/2010 Follow all laws and professional standards. E 09/09/2010 Give or get lab tests to meet the needs of residents. E 07/29/2011 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 07/29/2011 Give each resident care and services to get or keep the highest quality of life possible. E 07/29/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 07/29/2011 Keep accurate and appropriate medical records. D 09/22/2011 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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TYLER'S RETREAT AT IRON BRIDGE: CHESTER, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/26/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/26/2011 Give professional services that meet a professional standard of quality. D 10/26/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 10/26/2011 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 10/26/2011 Make sure that residents are safe from serious medication errors. G 10/26/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. G 10/26/2011 Have a program to keep infection from spreading. E 10/26/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE WYBE AND MARIETJE KROONTJE HEALTH CARE CENTER: BLACKSBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/29/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 06/29/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E Home Page National Watch List OR U.S. Nursing Home Registry

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OUR LADY OF PEACE INC: CHARLOTTESVILLE, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/14/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 07/14/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E Home Page National Watch List OR U.S. Nursing Home Registry

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VIRGINIA HOME: RICHMOND, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/07/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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MIZPAH HEALTH CARE CENTER: LOCUST HILL, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/17/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 07/17/2009 Give professional services that meet a professional standard of quality. D 07/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 07/17/2009 Store, cook, and give out food in a safe and clean way. E 07/17/2009 Train all employees on what to do in an emergency. E 08/12/2010 Protect residents from mistreatment, neglect, and/or theft of personal property. D 07/14/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/14/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 07/14/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. E 07/14/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 07/14/2011 Give professional services that follow each resident's written care plan. D 07/14/2011 Make sure that the nursing home area is free of dangers that cause accidents. E 07/14/2011 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. E Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERSIDE CONVAL CENTER-SALUDA: SALUDA, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/14/2008 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. B Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERSIDE CONVAL CENTER-MATHEW: MATHEWS, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/17/2010 Give professional services that meet a professional standard of quality. D 06/17/2010 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 06/17/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 06/17/2010 Have a program to keep infection from spreading. D 06/17/2010 Keep accurate and appropriate medical records. E 04/29/2011 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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GRACE LODGE: LYNCHBURG, VA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/09/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/09/2010 Properly mark drugs and other similar products. E 07/12/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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Copyright Member of the Family, LLC, 1997,1998,1999,2000,2001,2002,2003,2004,2005,2006,2007,2008,2009 All rights reserved