RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/06/10. More recent reports/corrections may be available at the nursing home, ask to see all reports

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MT OLYMPUS REHABILITATION CENTER: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/27/2007 Provide needed housekeeping and maintenance. B 10/17/2007 Give each resident care and services to get or keep the highest quality of life possible. D 10/17/2007 Have a program to keep infection from spreading. E 10/17/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E 10/17/2007 Train all employees on what to do in an emergency. E 11/18/2008 Provide needed housekeeping and maintenance. B Home Page National Watch List OR U.S. Nursing Home Registry

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SPRING CREEK HEALTHCARE CENTER: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/27/2007 Get doctor orders for the resident's immediate care when admitted. E 09/27/2007 Give professional services that meet a professional standard of quality. E 09/27/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 07/08/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E Home Page National Watch List OR U.S. Nursing Home Registry

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FEDERAL HEIGHTS REHABILITATION AND NURSING CENTER: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/17/2007 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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ST GEORGE CARE AND REHABILITATION CENTER: ST GEORGE, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/13/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 05/13/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 04/30/2009 Give each resident care and services to get or keep the highest quality of life possible. D 04/30/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 04/30/2009 Make sure that residents are safe from serious medication errors. G 04/30/2009 Have a program to keep infection from spreading. H 07/29/2009 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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LOMOND PEAK CARE AND REHAB: OGDEN, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/30/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/30/2006 Provide needed housekeeping and maintenance. E 11/30/2006 Give each resident care and services to get or keep the highest quality of life possible. D 11/30/2006 Hire a qualified dietician. E 11/30/2006 Store, cook, and give out food in a safe and clean way. F 08/07/2007 Provide services to meet the needs and preferences of each resident. E 08/07/2007 Provide activities to meet the needs of each resident. E 08/07/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 08/07/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 11/26/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 11/26/2008 Give or get special rehabilitation if in the patient's plan of care. D 11/26/2008 Give or get lab tests to meet the needs of residents. D 09/21/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. B Home Page National Watch List OR U.S. Nursing Home Registry

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BENNION CARE CENTER: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/18/2008 Give professional services that meet a professional standard of quality. D 03/18/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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MT OGDEN HEALTH AND REHABILITATION CENTER: WASHINGTON TERRACE, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/11/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 01/11/2007 Have licensed, certified, or registered staff to give needed services. D 01/18/2007 Provide needed housekeeping and maintenance. E 05/10/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. B 01/30/2008 Store, cook, and give out food in a safe and clean way. D 07/22/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ARLINGTON HILLS HEALTHCARE CENTER: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/05/2008 Protect the resident from a transfer or discharge that is not wanted or needed. D 03/05/2008 Provide enough notice before discharging or transferring a resident. D 03/05/2008 Give professional services that meet a professional standard of quality. D 03/05/2008 Make sure that residents are safe from serious medication errors. D 10/28/2008 Make sure that residents are well nourished. E 04/01/2009 Keep each resident's personal and medical records private and confidential. D 04/01/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E Home Page National Watch List OR U.S. Nursing Home Registry

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WILLOW WOOD CARE CENTER: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/21/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E 08/21/2007 Keep complete, dated lab records in the resident's file. D 08/21/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROCKY MOUNTAIN CARE - WEST VALLEY: WEST VALLEY CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/03/2007 Provide needed housekeeping and maintenance. B 01/03/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 03/25/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. B Home Page National Watch List OR U.S. Nursing Home Registry

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TRINITY MISSION HEALTH & REHAB OF PROVO, LLC: PROVO, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/14/2006 Let the resident refuse treatment or refuse to take part in an experiment. B 09/14/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/14/2006 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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MOUNTAIN VIEW HEALTH SERVICES: OGDEN, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/30/2006 Give professional services that meet a professional standard of quality. D 10/21/2008 Give each resident care and services to get or keep the highest quality of life possible. D 10/21/2008 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROCKY MOUNTAIN CARE - TOOELE: TOOELE, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/05/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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WOODLAND PARK REHABILITATION AND CARE CENTER: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/04/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 08/09/2007 Try to resolve each resident's complaints quickly. D 08/09/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 10/31/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/07/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G 01/07/2008 Make sure that residents are safe from serious medication errors. D 01/07/2008 Have a program to keep infection from spreading. D 11/05/2008 Provide enough notice before discharging or transferring a resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHRISTUS ST JOSEPH VILLA: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/16/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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CANYON RIM CARE CENTER: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/26/2008 Provide needed housekeeping and maintenance. E 06/26/2008 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E 06/26/2008 Give or get lab tests to meet the needs of residents. B 12/31/2008 Give each resident care and services to get or keep the highest quality of life possible. D 04/02/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 07/22/2009 Provide needed housekeeping and maintenance. C Home Page National Watch List OR U.S. Nursing Home Registry

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CASTLE COUNTRY CARE CENTER: PRICE, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/18/2006 Store, cook, and give out food in a safe and clean way. D 07/19/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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PARAMOUNT HEALTH AND REHABILITATION: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/08/2008 Give each resident care and services to get or keep the highest quality of life possible. D 07/08/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 07/08/2008 Make sure that residents are safe from serious medication errors. D 07/08/2008 Keep all essential equipment working safely. D 07/08/2008 Keep accurate and appropriate medical records. D 09/30/2009 Make sure that a working call system is available in each resident's room or bathroom and bathing area. C Home Page National Watch List OR U.S. Nursing Home Registry

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HURRICANE REHABILITATION CENTER: HURRICANE, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/03/2008 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D Home Page National Watch List OR U.S. Nursing Home Registry

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LEGACY REHAB AND NURSING: WEST JORDAN, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/11/2008 Give professional services that meet a professional standard of quality. G 02/11/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 12/24/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/24/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/24/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/24/2008 Make sure that each resident's nutritional needs were met. G 12/24/2008 Make sure that residents are safe from serious medication errors. D 12/24/2008 Properly mark drugs and other similar products. E 01/29/2009 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G 03/11/2009 Store, cook, and give out food in a safe and clean way. E 08/17/2009 Give each resident care and services to get or keep the highest quality of life possible. D 08/17/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G 08/17/2009 Make sure that a doctor approves a resident's admission in writing and that each resident has a doctor. E Home Page National Watch List OR U.S. Nursing Home Registry

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HOLLADAY HEALTHCARE CENTER: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/06/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/06/2006 Give each resident care and services to get or keep the highest quality of life possible. D 11/06/2006 Keep accurate and appropriate medical records. D 12/19/2007 Keep safe, clean and homelike surroundings. D 12/19/2007 Provide needed housekeeping and maintenance. E Home Page National Watch List OR U.S. Nursing Home Registry

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CROSSLANDS REHABILITATION AND HEALTHCARE CENTER: SANDY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/02/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/13/2008 Try to resolve each resident's complaints quickly. D 03/13/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. E 03/13/2008 Give professional services that meet a professional standard of quality. D 03/13/2008 Give each resident care and services to get or keep the highest quality of life possible. G 03/13/2008 Make sure that the nursing home area is free of dangers that cause accidents. E 03/13/2008 Make sure that residents are safe from serious medication errors. G Home Page National Watch List OR U.S. Nursing Home Registry

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SANDY REGIONAL HEALTH CENTER: SANDY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/12/2007 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF BOUNTIFUL: BOUNTIFUL, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/01/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/01/2006 Give each resident care and services to get or keep the highest quality of life possible. D 11/01/2006 Keep accurate and appropriate medical records. D 11/08/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/31/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WASHINGTON TERRACE CARE AND REHABILITATION CENTER: OGDEN, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/22/2008 Keep safe, clean and homelike surroundings. E 07/22/2008 Keep all essential equipment working safely. E Home Page National Watch List OR U.S. Nursing Home Registry

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MANOR CARE HEALTH SERVICES-SOUTH OGDEN: OGDEN, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/04/2007 Make sure that residents are safe from serious medication errors. D 04/04/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 04/04/2007 Keep accurate and appropriate medical records. D 10/16/2007 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 10/16/2007 Make sure that the attending doctor orders special diets. D 05/08/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. E 05/08/2008 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROCK CANYON REHAB AND NURSING: PROVO, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/12/2006 Give each resident care and services to get or keep the highest quality of life possible. E Home Page National Watch List OR U.S. Nursing Home Registry

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LOGAN REGIONAL HOSPITAL TRANSITIONAL CARE: LOGAN, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/25/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MIDTOWN MANOR: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/18/2008 Let the appropriate people see and talk to each resident. D 03/18/2008 Keep safe, clean and homelike surroundings. D 05/14/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E Home Page National Watch List OR U.S. Nursing Home Registry

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MURRAY CARE CENTER: MURRAY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/14/2009 Properly mark drugs and other similar products. E Home Page National Watch List OR U.S. Nursing Home Registry

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HILLSIDE REHABILITATION CENTER: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/22/2007 Give or get special rehabilitation if in the patient's plan of care. D Home Page National Watch List OR U.S. Nursing Home Registry

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ART CITY NURSING AND REHABILITATION CENTER: SPRINGVILLE, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/29/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 05/29/2008 Provide needed housekeeping and maintenance. C Home Page National Watch List OR U.S. Nursing Home Registry

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COUNTRY VIEW MANOR: PROVO, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/08/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/01/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 10/01/2008 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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GARDEN TERRACE ALZHEIMERS CENTER OF EXCELLENCE: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/12/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha B 02/12/2009 Try to resolve each resident's complaints quickly. D 02/12/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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SUGAR HOUSE CARE AND REHAB: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/15/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/15/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 03/15/2007 Give each resident care and services to get or keep the highest quality of life possible. D 03/15/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 05/12/2008 Hire nurse aides who have completed required training and shown that they are skilled. E Home Page National Watch List OR U.S. Nursing Home Registry

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KOLOB CARE AND REHABILITATION OF ST GEORGE: ST GEORGE, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/14/2007 Give professional services that meet a professional standard of quality. D 06/14/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 09/02/2009 Train all employees on what to do in an emergency. G Home Page National Watch List OR U.S. Nursing Home Registry

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MILLARD COUNTY CARE AND REHABILITATION: DELTA, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/30/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ASPEN RIDGE TRANSITIONAL REHAB: MURRAY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/14/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 01/14/2009 Give or get special rehabilitation if in the patient's plan of care. E Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERTON TRANSITIONAL REHABILITATION CENTER, LLC: RIVERTON, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/09/2009 Give each resident care and services to get or keep the highest quality of life possible. E 06/09/2009 Make sure that each resident's nutritional needs were met. E 06/09/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 06/09/2009 Give or get lab tests to meet the needs of residents. B Home Page National Watch List OR U.S. Nursing Home Registry

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MILLCREEK HEALTH CENTER: SALT LAKE CITY, UT

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/27/2007 Provide needed housekeeping and maintenance. E 06/17/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/17/2009 Give professional services that meet a professional standard of quality. D 06/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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