RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 06/24/08. More recent reports/corrections may be available at the nursing home, ask to see all reports

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PHP THE OAKS AT BEAUMONT: BEAUMONT, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/10/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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COLONIAL MANOR CARE CENTER: NEW BRAUNFELS, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/17/2005 Give each resident care and services to get or keep the highest quality of life possible. D 06/17/2005 Store, cook, and give out food in a safe and clean way. E 06/17/2005 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E 03/30/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 03/30/2007 Properly mark drugs and other similar products. D 06/01/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/01/2007 Give each resident care and services to get or keep the highest quality of life possible. E 06/01/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/15/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha K 04/15/2008 Check and update (if needed) each resident's assessment every 3 months. D 04/15/2008 Give each resident care and services to get or keep the highest quality of life possible. K Home Page National Watch List OR U.S. Nursing Home Registry

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ELSIE GAYER HEALTH CARE CENTER: SAN ANGELO, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/21/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/21/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 12/21/2005 Give each resident care and services to get or keep the highest quality of life possible. D 12/21/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 12/21/2005 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES-SHARPVIEW: HOUSTON, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 09/21/2007 Provide enough notice before discharging or transferring a resident. D 09/21/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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SHERWOOD HEALTH CARE INC: BRYAN, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/04/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. G 02/04/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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HARBOR VIEW CARE CENTER: CORPUS CHRISTI, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/14/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. J 03/14/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/14/2005 Make sure that the nursing home area is free of dangers that cause accidents. J 10/25/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 03/14/2007 Keep each resident's personal and medical records private and confidential. E 03/14/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 03/14/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/14/2007 Have a program to keep infection from spreading. E 03/14/2007 Make sure that staff members wash their hands when needed. E 03/14/2007 Make sure that nurse aides show they have the skills to be able to care for residents. E Home Page National Watch List OR U.S. Nursing Home Registry

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BUENA VIDA NURSING AND REHAB-SAN ANTONIO: SAN ANTONIO, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/25/2005 Give each resident care and services to get or keep the highest quality of life possible. E 03/25/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 03/25/2005 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 03/25/2005 Keep accurate and appropriate medical records. D 06/10/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 06/10/2005 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. E 07/21/2005 Provide needed housekeeping and maintenance. B 07/21/2005 Check and update (if needed) each resident's assessment every 3 months. B 07/21/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 07/21/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 07/21/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 10/03/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 10/03/2005 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. G 02/02/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 02/02/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 02/10/2006 Give each resident care and services to get or keep the highest quality of life possible. D 02/10/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 10/18/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 10/18/2006 Properly mark drugs and other similar products. D 08/02/2007 Provide needed housekeeping and maintenance. E 11/09/2007 Store, cook, and give out food in a safe and clean way. C 11/09/2007 Get rid of garbage properly. C 11/09/2007 Keep all essential equipment working safely. C Home Page National Watch List OR U.S. Nursing Home Registry

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BROOKHAVEN NURSING CENTER: CARROLLTON, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/30/2005 Store, cook, and give out food in a safe and clean way. C 12/07/2006 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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THE COURTYARDS AT FORT WORTH: FORT WORTH, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/21/2006 Provide services to meet the needs and preferences of each resident. E 07/21/2006 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. B 07/21/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E 07/21/2006 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 07/21/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 11/10/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 08/08/2007 Store, cook, and give out food in a safe and clean way. F 12/12/2007 Give each resident care and services to get or keep the highest quality of life possible. K 12/12/2007 Make sure that the nursing home area is free of dangers that cause accidents. E 12/12/2007 Be administered in a way that leads to the highest possible level of well being for each resident. K 12/12/2007 Give or get lab tests to meet the needs of residents. E 12/12/2007 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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VALLEY GRANDE MANOR: BROWNSVILLE, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/30/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/30/2005 Provide activities to meet the needs of each resident. E 09/30/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 09/30/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 09/30/2005 Comply with program requirements between annual inspections; although it corrected these problems before the most recent inspection. G 11/13/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 11/13/2006 Give professional services that follow each resident's written care plan. D 11/13/2006 Provide food in a way that meets a resident's needs. D 01/30/2008 Hire a qualified social worker; or in homes with more than 120 beds, hire a qualified full-time social worker. C 01/30/2008 Have licensed, certified, or registered staff to give needed services. E Home Page National Watch List OR U.S. Nursing Home Registry

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COLONIAL TYLER CARE CENTER LP: TYLER, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/25/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 08/25/2005 Have a program to keep infection from spreading. E 08/25/2005 Make sure that nurse aides show they have the skills to be able to care for residents. E 10/07/2005 Make sure that the nursing home area is free of dangers that cause accidents. E 10/07/2005 Make sure that a doctor approves a resident's admission in writing and that each resident has a doctor. D 11/09/2005 Make sure that the nursing home area is free of dangers that cause accidents. E 02/09/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/09/2006 Provide needed housekeeping and maintenance. E 02/09/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 02/09/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. F 02/09/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 02/09/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. F 02/09/2006 Have a program to keep infection from spreading. E 02/09/2006 Make sure that nurse aides show they have the skills to be able to care for residents. E 05/23/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 05/23/2006 Have enough outside airflow. E 05/16/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. B 12/20/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/08/2008 Give professional services that follow each resident's written care plan. D 02/08/2008 Give each resident care and services to get or keep the highest quality of life possible. D 02/08/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 02/08/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 02/08/2008 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 02/08/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 02/08/2008 Have a program to keep infection from spreading. E 02/08/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 02/08/2008 Make sure that nurse aides show they have the skills to be able to care for residents. E 02/08/2008 Give or get lab tests to meet the needs of residents. E Home Page National Watch List OR U.S. Nursing Home Registry

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TRISUN CARE CENTER BABCOCK: SAN ANTONIO, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/16/2006 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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LAKEWOOD SENIOR LIVING OF ALTA VISTA: SAN ANTONIO, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/13/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/13/2005 Make sure that staff members wash their hands when needed. D 07/01/2005 Provide needed housekeeping and maintenance. E 11/15/2005 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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HOSPITALITY HOUSE INC: ALICE, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/09/2006 Provide needed housekeeping and maintenance. B 06/22/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 06/22/2007 Hire nurse aides who have completed required training and shown that they are skilled. E 09/27/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES: FORT WORTH, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/12/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/12/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/31/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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FORT WORTH NURSING AND REHABILITATION CENTER: FORT WORTH, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/16/2005 Try to resolve each resident's complaints quickly. D 03/16/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 04/13/2005 Protect each resident from all abuse, physical punishment, and being separated from others. G 04/13/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/13/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. G 04/13/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. G 04/13/2005 Listen to the resident or family groups or act on their complaints or suggestions. E 04/13/2005 Provide services to meet the needs and preferences of each resident. E 04/13/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/13/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 10/26/2005 Make sure there is a program to prevent/deal with mice, insects, or other pests. F 06/21/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/01/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. L 11/01/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. L 11/01/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 11/01/2007 Give each resident care and services to get or keep the highest quality of life possible. H 11/01/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. K 11/01/2007 Have a program to keep infection from spreading. E 11/01/2007 Be administered in a way that leads to the highest possible level of well being for each resident. L Home Page National Watch List OR U.S. Nursing Home Registry

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ALAMO HEIGHTS HEALTH AND REHABILITATION CENTER: SAN ANTONIO, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/25/2005 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 05/25/2005 Keep accurate and appropriate medical records. E 01/13/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 12/06/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 03/09/2007 Properly mark drugs and other similar products. D 10/03/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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MOUNTAIN VIEW HEALTHCARE CENTER: EL PASO, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/18/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. G 05/27/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 09/20/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/20/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. G 09/20/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/20/2005 Give professional services that meet a professional standard of quality. D 12/02/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. F 12/02/2005 Properly mark drugs and other similar products. F 09/15/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 09/15/2006 Give each resident care and services to get or keep the highest quality of life possible. G 02/22/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/08/2007 Give the resident's legal representative the same rights as the resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES: WEBSTER, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/27/2005 Keep a resident apart from the others if the resident has an infection that can spread. B 02/09/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 04/19/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E 04/19/2006 Have a program to keep infection from spreading. F 04/19/2006 Keep a resident apart from the others if the resident has an infection that can spread. E 07/06/2006 Give each resident care and services to get or keep the highest quality of life possible. D 11/21/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 03/06/2008 Provide services to meet the needs and preferences of each resident. E 03/06/2008 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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WHITE SETTLEMENT NURSING CENTER: WHITE SETTLEMENT, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/08/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/08/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 09/21/2005 Comply with program requirements between annual inspections; although it corrected these problems before the most recent inspection. G 02/02/2006 Hire a qualified activities director. C 02/02/2006 Provide needed housekeeping and maintenance. B 05/09/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LAKE JACKSON HEALTHCARE CENTER: LAKE JACKSON, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/06/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 08/04/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. G 08/30/2006 Provide needed housekeeping and maintenance. E 08/30/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 06/07/2007 Hire a qualified activities director. E Home Page National Watch List OR U.S. Nursing Home Registry

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QUALITY CARE OF WACO: WACO, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/20/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 12/19/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/19/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 12/19/2006 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 12/19/2006 Properly mark drugs and other similar products. D 12/19/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 07/12/2007 Provide enough notice before discharging or transferring a resident. D 04/01/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE CLAIRMONT TYLER LP: TYLER, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/22/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/22/2005 Make sure that nurse aides show they have the skills to be able to care for residents. D 05/03/2006 Give each resident care and services to get or keep the highest quality of life possible. D 05/03/2006 Make sure that nurse aides show they have the skills to be able to care for residents. E 05/03/2006 Give or get lab tests to meet the needs of residents. E 05/03/2006 Quickly tell the resident's doctor the results of lab tests. D 09/20/2006 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 09/20/2006 Make sure that each resident's nutritional needs were met. D 09/20/2006 Keep all essential equipment working safely. D 04/03/2007 Properly mark drugs and other similar products. D 04/02/2008 Give professional services that meet a professional standard of quality. F 04/02/2008 Be administered in a way that leads to the highest possible level of well being for each resident. F Home Page National Watch List OR U.S. Nursing Home Registry

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ENNIS CARE CENTER: ENNIS, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/09/2006 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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JEFFREY PLACE HEALTHCARE CENTER: WACO, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/25/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/22/2005 Provide services to meet the needs and preferences of each resident. D 01/23/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 01/06/2007 Keep each resident's personal and medical records private and confidential. D 01/09/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/09/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 06/23/2007 Provide needed housekeeping and maintenance. E 06/23/2007 Make sure that staff members wash their hands when needed. D 06/23/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 06/23/2007 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BAY OAKS HEALTH CARE CENTER: TEXAS CITY, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/13/2008 Provide needed housekeeping and maintenance. E 03/13/2008 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E Home Page National Watch List OR U.S. Nursing Home Registry

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VISTA HILLS HEALTH CARE CENTER: EL PASO, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/03/2005 Protect each resident from all abuse, physical punishment, and being separated from others. D 03/03/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/03/2005 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. E 03/03/2005 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 08/24/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. D 08/24/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/24/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/03/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. E 10/06/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/06/2006 Try to resolve each resident's complaints quickly. E 10/06/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. G 10/06/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G 10/06/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. E 10/06/2006 Give each resident care and services to get or keep the highest quality of life possible. G 10/06/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D 10/06/2006 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 09/05/2007 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. B Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES: NORTH RICHLAND HILLS, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/20/2005 1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. C 07/12/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/12/2007 Have a program to keep infection from spreading. C Home Page National Watch List OR U.S. Nursing Home Registry

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CRESTVIEW MANOR NURSING AND REHABILITATION CENTER: BELTON, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/18/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha K 07/18/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. J 07/18/2005 Give each resident care and services to get or keep the highest quality of life possible. K 07/18/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. K 07/18/2005 Be administered in a way that leads to the highest possible level of well being for each resident. K 03/31/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 09/25/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE ROSEWOOD: KILLEEN, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/09/2005 Send and promptly deliver unopened mail to residents. D 11/09/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/09/2005 Protect each resident from all abuse, physical punishment, and being separated from others. G 11/09/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G 11/09/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 11/09/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/09/2005 Give each resident a special diet to help when there is a nutritional problem. B 11/09/2005 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 11/09/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 11/09/2005 Keep accurate and appropriate medical records. D 07/24/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 07/24/2006 Give each resident care and services to get or keep the highest quality of life possible. D 07/24/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 07/24/2006 Be administered in a way that leads to the highest possible level of well being for each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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PINEHURST NURSING AND REHABILITATION LP: ORANGE, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/07/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/07/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D Home Page National Watch List OR U.S. Nursing Home Registry

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LAKE WORTH NURSING HOME: LAKE WORTH, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/18/2005 Provide needed housekeeping and maintenance. C 06/16/2005 Store, cook, and give out food in a safe and clean way. E 06/16/2005 Have a program to keep infection from spreading. D 02/26/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E Home Page National Watch List OR U.S. Nursing Home Registry

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NOLAN NURSING AND REHABILITATION LP: SWEETWATER, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/11/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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BLANCO VILLA NURSING AND REHABILITATION LP: SAN ANTONIO, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/14/2005 Provide clean bed and bath linens that are in good condition. E 09/06/2007 Provide enough notice before discharging or transferring a resident. D 09/06/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/02/2007 Give each resident care and services to get or keep the highest quality of life possible. J 11/02/2007 Provide food in a way that meets a resident's needs. J Home Page National Watch List OR U.S. Nursing Home Registry

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LAMPASAS NURSING AND REHABILITATION CENTER: LAMPASAS, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/15/2007 Give each resident care and services to get or keep the highest quality of life possible. E Home Page National Watch List OR U.S. Nursing Home Registry

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WIND CREST NURSING CENTER: COPPERAS COVE, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/06/2005 Choose a doctor to be the medical director. C 07/06/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/19/2007 Properly mark drugs and other similar products. E Home Page National Watch List OR U.S. Nursing Home Registry

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GARDENDALE REHABILITATION AND NURSING CENTER: JACKSONVILLE, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/02/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. D 06/02/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/02/2005 Give professional services that meet a professional standard of quality. D 10/28/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/28/2005 Give professional services that meet a professional standard of quality. G 10/28/2005 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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TEMPLE LIVING CENTER WEST: TEMPLE, TX

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/05/2005 Provide written records when a resident is transferred or discharged. D 04/05/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G 04/05/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. C 04/05/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 04/05/2005 Be administered in a way that leads to the highest possible level of well being for each resident. D 08/31/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.