RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/27/08. More recent reports/corrections may be available at the nursing home, ask to see all reports

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NHC HEALTHCARE, OAKWOOD: LEWISBURG, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/21/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 03/21/2005 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 03/05/2007 Let the resident refuse treatment or refuse to take part in an experiment. D 03/05/2007 Give professional services that meet a professional standard of quality. D 10/01/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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ST BARNABAS NURSING HOME: CHATTANOOGA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/12/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 10/05/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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ASBURY PLACE AT MARYVILLE: MARYVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/08/2004 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 06/02/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/02/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 06/02/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 06/02/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/02/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 06/20/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/20/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/20/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 08/02/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 12/14/2007 Provide enough notice before discharging or transferring a resident. D 12/14/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 12/27/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. E 12/27/2007 Properly mark drugs and other similar products. E Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, JOHNSON CITY: JOHNSON CITY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/08/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 10/26/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, HILLVIEW: COLUMBIA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/28/2006 Give each resident care and services to get or keep the highest quality of life possible. E Home Page National Watch List OR U.S. Nursing Home Registry

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BORDEAUX LONG TERM CARE: NASHVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/14/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 07/31/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 03/22/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/04/2007 Give professional services that follow each resident's written care plan. D 05/04/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/20/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 06/20/2007 Give professional services that meet a professional standard of quality. D 06/20/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. J 06/20/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. J 06/20/2007 Make sure that staff members wash their hands when needed. D 06/20/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. J 06/20/2007 Be administered in a way that leads to the highest possible level of well being for each resident. J 06/20/2007 Keep accurate and appropriate medical records. J 12/04/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 12/04/2007 Provide activities to meet the needs of each resident. D 12/04/2007 Do a new assessment after any major change in a resident's physical or mental health. D 12/04/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 12/04/2007 Give professional services that meet a professional standard of quality. D 12/04/2007 Give each resident care and services to get or keep the highest quality of life possible. D 12/04/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 12/04/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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IMPERIAL MANOR CONVALESCENT CENTER: MADISON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/04/2005 Provide services to meet the needs and preferences of each resident. E 05/04/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 11/02/2007 Let residents give themselves their drugs if they are able. D 11/02/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 11/02/2007 Do a new assessment after any major change in a resident's physical or mental health. D 11/02/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. E Home Page National Watch List OR U.S. Nursing Home Registry

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CLAIBORNE COUNTY NURSING HOME: TAZEWELL, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/22/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/22/2005 Give each resident care and services to get or keep the highest quality of life possible. G 01/24/2006 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MADISON HEALTHCARE: MADISON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/24/2006 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, MCMINNVILLE: MC MINNVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/22/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, SPRINGFIELD: SPRINGFIELD, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/12/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 09/27/2006 Provide services to meet the needs and preferences of each resident. E 09/27/2006 Provide needed housekeeping and maintenance. D 09/27/2006 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, LEWISBURG: LEWISBURG, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/01/2005 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, KNOXVILLE: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/06/2005 Give each resident care and services to get or keep the highest quality of life possible. D 07/11/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, ATHENS: ATHENS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/14/2007 Give each resident care and services to get or keep the highest quality of life possible. G 06/14/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, PULASKI: PULASKI, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/21/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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SHANNONDALE HEALTH CARE CENTER: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/13/2004 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/13/2004 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 10/13/2004 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 10/13/2004 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 10/13/2004 Make sure that the nursing home area is free of dangers that cause accidents. J 06/24/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/24/2005 Give the right treatment and services to residents who have mental or social problems adjusting. D 06/24/2005 Keep accurate and appropriate medical records. D 04/05/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 04/05/2006 Make sure that each resident's nutritional needs were met. G 04/05/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. G 04/05/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, FT SANDERS: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/30/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. D 04/15/2005 Give each resident care and services to get or keep the highest quality of life possible. D 10/07/2005 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 05/30/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 06/02/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 07/31/2006 Try to resolve each resident's complaints quickly. E 07/31/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. E 07/31/2006 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. E 10/31/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 10/31/2006 Keep accurate and appropriate medical records. D 11/17/2006 Protect each resident from all abuse, physical punishment, and being separated from others. D 05/15/2007 Give professional services that meet a professional standard of quality. D 10/11/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 10/11/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, MURFREESBORO: MURFREESBORO, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/30/2005 Give professional services that meet a professional standard of quality. D 08/30/2005 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, COLUMBIA: COLUMBIA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/22/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/22/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 03/22/2007 Give professional services that meet a professional standard of quality. D 03/22/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, COOKEVILLE: COOKEVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/06/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 05/06/2006 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 05/06/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEALTH CENTER AT STANDIFER PLACE, THE: CHATTANOOGA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/03/2004 Give each resident care and services to get or keep the highest quality of life possible. D 01/05/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/13/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 04/13/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/13/2005 Give each resident care and services to get or keep the highest quality of life possible. D 03/10/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 03/10/2006 Give the right treatment and services to residents who have mental or social problems adjusting. D 03/10/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 04/30/2007 Protect a resident's right to refuse some types of non-requested transfers within the nursing home. D 04/30/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/30/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. E Home Page National Watch List OR U.S. Nursing Home Registry

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BRAKEBILL NURSING HOME INC.: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/20/2004 Provide services to meet the needs and preferences of each resident. D 07/05/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 11/09/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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ST MARY'S HEALTH & REHAB CENTER: LAFOLLETTE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/13/2004 Hire nurse aides who have completed required training and shown that they are skilled. D Home Page National Watch List OR U.S. Nursing Home Registry

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ASHTON PLACE HEALTH & REHAB CENTER: MEMPHIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/03/2005 Give each resident care and services to get or keep the highest quality of life possible. H 02/03/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 02/03/2005 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 02/03/2005 Give each resident enough fluids to keep them healthy and prevent dehydration. G 08/11/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/11/2005 Give professional services that follow each resident's written care plan. D 08/11/2005 Give each resident care and services to get or keep the highest quality of life possible. D 10/05/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/05/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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ALEXIAN VILLAGE OF TENNESSEE: SIGNAL MOUNTAIN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/13/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/13/2006 Give professional services that meet a professional standard of quality. D 11/13/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - BRANDYWOOD: GALLATIN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/25/2005 Keep each resident's personal and medical records private and confidential. D 10/25/2005 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 05/04/2006 Provide services to meet the needs and preferences of each resident. D 05/04/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 03/28/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/28/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, SEQUATCHIE: DUNLAP, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/29/2005 Provide services to meet the needs and preferences of each resident. E 10/18/2005 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, FRANKLIN: FRANKLIN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/24/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/24/2005 Give each resident care and services to get or keep the highest quality of life possible. G 03/24/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/24/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 03/24/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 03/24/2005 Have a program to keep infection from spreading. E 03/24/2005 Make sure that staff members wash their hands when needed. E 03/10/2006 Provide services to meet the needs and preferences of each resident. E 05/11/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/11/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 05/11/2006 Store, cook, and give out food in a safe and clean way. F 05/11/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D 02/27/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 02/27/2007 Provide services to meet the needs and preferences of each resident. E 02/27/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, OAK RIDGE: OAK RIDGE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/26/2005 Provide enough notice before discharging or transferring a resident. D 06/01/2005 Provide services to meet the needs and preferences of each resident. D 03/19/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 03/19/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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FORT SANDERS SEVIER NURSING HOME: SEVIERVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/10/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/10/2005 Give each resident care and services to get or keep the highest quality of life possible. D 10/10/2005 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, SPARTA: SPARTA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/04/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 05/04/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. J 05/04/2007 Give each resident care and services to get or keep the highest quality of life possible. J 05/04/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. J 05/04/2007 Make sure that each resident's nutritional needs were met. J 05/04/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. J Home Page National Watch List OR U.S. Nursing Home Registry

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HILLCREST NORTH: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/09/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 02/09/2005 Protect each resident from all abuse, physical punishment, and being separated from others. L 02/09/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. L 02/09/2005 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. L 02/09/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. L 02/09/2005 Use a registered nurse at least 8 hours a day, 7 days a week. L 02/09/2005 Be administered in a way that leads to the highest possible level of well being for each resident. L 05/04/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 05/16/2005 Give each resident care and services to get or keep the highest quality of life possible. D 12/14/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/14/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 12/14/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 12/14/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 12/14/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 08/17/2006 Provide services to meet the needs and preferences of each resident. D 10/31/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/31/2006 Give professional services that meet a professional standard of quality. D 10/31/2006 Give professional services that follow each resident's written care plan. D 10/31/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/10/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 09/20/2007 Try to resolve each resident's complaints quickly. D 09/20/2007 Give professional services that meet a professional standard of quality. D 10/26/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 10/26/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. J 10/26/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. J 10/26/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. J 10/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 10/26/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. J 10/26/2007 Be administered in a way that leads to the highest possible level of well being for each resident. J Home Page National Watch List OR U.S. Nursing Home Registry

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SEVIER CO HEALTH CARE CTR: SEVIERVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/15/2005 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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MASTERS HEALTH CARE CENTER INC: ALGOOD, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/15/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. E 03/15/2007 Provide services to meet the needs and preferences of each resident. D 03/15/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - SPRINGFIELD: SPRINGFIELD, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/27/2007 Try to resolve each resident's complaints quickly. D Home Page National Watch List OR U.S. Nursing Home Registry

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PRIMACY HEALTHCARE AND REHAB: MEMPHIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/04/2007 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRADLEY HEALTH CARE & REHAB: CLEVELAND, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/22/2005 Give each resident care and services to get or keep the highest quality of life possible. D 09/28/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/28/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 01/04/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 11/29/2006 Get proof that a nurse aide has the training and skills that the State requires. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROCKWOOD CARE & REHAB CENTER: ROCKWOOD, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/31/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 12/22/2005 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 12/22/2005 Keep a resident apart from the others if the resident has an infection that can spread. D 09/21/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 12/14/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/14/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 12/14/2006 Give or get special rehabilitation if in the patient's plan of care. D 07/25/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - MOUNTAIN VIEW: WINCHESTER, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/02/2007 Provide clean bed and bath linens that are in good condition. E 04/02/2007 Give professional services that meet a professional standard of quality. D 04/02/2007 Give each resident care and services to get or keep the highest quality of life possible. D 04/02/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 04/02/2007 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. D Home Page National Watch List OR U.S. Nursing Home Registry

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HARPETH TERRACE CONVALESCENT CENTER: FRANKLIN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/30/2005 Follow all laws and professional standards. D 02/03/2006 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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HQM OF NASHVILLE: NASHVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/12/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/12/2005 Give professional services that meet a professional standard of quality. D 09/12/2005 Make sure that each resident's nutritional needs were met. G 04/28/2006 Give professional services that meet a professional standard of quality. D 04/28/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 06/15/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/15/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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OVERTON PARK HEALTH CARE CENTER: MEMPHIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/05/2004 Keep accurate and appropriate medical records. E 03/07/2007 Store, cook, and give out food in a safe and clean way. F 08/01/2007 Provide needed housekeeping and maintenance. E 08/01/2007 Store, cook, and give out food in a safe and clean way. E 09/25/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. K 09/25/2007 Be administered in a way that leads to the highest possible level of well being for each resident. K Home Page National Watch List OR U.S. Nursing Home Registry

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QUALITY CARE HEALTH CENTER: LEBANON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/24/2005 Keep a resident apart from the others if the resident has an infection that can spread. E Home Page National Watch List OR U.S. Nursing Home Registry

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MANOR HOUSE OF DOVER: DOVER, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/30/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. G 01/30/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 01/30/2006 Make sure that nurse aides show they have the skills to be able to care for residents. G Home Page National Watch List OR U.S. Nursing Home Registry

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LAUREL MANOR HEALTH CARE: NEW TAZEWELL, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/23/2005 Keep accurate and appropriate medical records. D 03/20/2006 Give each resident care and services to get or keep the highest quality of life possible. D 09/12/2006 Give professional services that meet a professional standard of quality. D 11/17/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/05/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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CLAIBORNE AND HUGHES HLTH CNTR: FRANKLIN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/29/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D 08/14/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 09/06/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. E 12/19/2006 Give professional services that meet a professional standard of quality. D 01/10/2007 Give professional services that meet a professional standard of quality. D 04/03/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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MAYFIELD REHABILITATION CENTER: SMYRNA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/30/2006 Keep safe, clean and homelike surroundings. D 01/30/2006 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. D Home Page National Watch List OR U.S. Nursing Home Registry

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ASBURY PLACE AT JOHNSON CITY: JOHNSON CITY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/01/2005 Hire nurse aides who have shown that they are skilled and care for residents safely on-the-job. F 04/01/2005 Have licensed, certified, or registered staff to give needed services. D 04/27/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/27/2005 Give each resident care and services to get or keep the highest quality of life possible. D 04/27/2005 Keep accurate and appropriate medical records. D 09/01/2005 Give the right treatment and services to residents who have mental or social problems adjusting. D 09/01/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 11/22/2005 Immediately tell the