RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/06/10. More recent reports/corrections may be available at the nursing home, ask to see all reports

.

NHC HEALTHCARE, OAKWOOD: LEWISBURG, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/05/2007 Let the resident refuse treatment or refuse to take part in an experiment. D 03/05/2007 Give professional services that meet a professional standard of quality. D 10/01/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, CHATTANOOGA: CHATTANOOGA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/30/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

ASBURY PLACE AT MARYVILLE: MARYVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/02/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 12/14/2007 Provide enough notice before discharging or transferring a resident. D 12/14/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 12/27/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. E 12/27/2007 Properly mark drugs and other similar products. E 04/23/2008 Keep accurate and appropriate medical records. D 05/12/2008 Give professional services that meet a professional standard of quality. D 05/12/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 05/12/2008 Keep accurate and appropriate medical records. D 03/20/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 03/20/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 03/20/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/26/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 05/26/2009 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D 08/07/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, JOHNSON CITY: JOHNSON CITY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/26/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/31/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/31/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, HILLVIEW: COLUMBIA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/28/2006 Give each resident care and services to get or keep the highest quality of life possible. E Home Page National Watch List OR U.S. Nursing Home Registry

.

BORDEAUX LONG TERM CARE: NASHVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/22/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/04/2007 Give professional services that follow each resident's written care plan. D 05/04/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/20/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 06/20/2007 Give professional services that meet a professional standard of quality. D 06/20/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. J 06/20/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. J 06/20/2007 Make sure that staff members wash their hands when needed. D 06/20/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. J 06/20/2007 Be administered in a way that leads to the highest possible level of well being for each resident. J 06/20/2007 Keep accurate and appropriate medical records. J 12/04/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 12/04/2007 Provide activities to meet the needs of each resident. D 12/04/2007 Do a new assessment after any major change in a resident's physical or mental health. D 12/04/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 12/04/2007 Give professional services that meet a professional standard of quality. D 12/04/2007 Give each resident care and services to get or keep the highest quality of life possible. D 12/04/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 12/04/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

.

IMPERIAL GARDENS HEALTH AND REHABILITATION: MADISON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/02/2007 Let residents give themselves their drugs if they are able. D 11/02/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 11/02/2007 Do a new assessment after any major change in a resident's physical or mental health. D 11/02/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. E 05/21/2008 Properly mark drugs and other similar products. D 10/08/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/08/2009 Properly mark drugs and other similar products. F Home Page National Watch List OR U.S. Nursing Home Registry

.

CLAIBORNE COUNTY NURSING HOME: TAZEWELL, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/02/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/02/2008 Keep each resident free from physical restraints, unless needed for medical treatment. J 04/02/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 04/02/2008 Give professional services that meet a professional standard of quality. D 04/02/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 04/02/2008 Be administered in a way that leads to the highest possible level of well being for each resident. J Home Page National Watch List OR U.S. Nursing Home Registry

.

MADISON HEALTHCARE: MADISON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/10/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. G 03/10/2009 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, SPRINGFIELD: SPRINGFIELD, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/27/2006 Provide services to meet the needs and preferences of each resident. E 09/27/2006 Provide needed housekeeping and maintenance. D 09/27/2006 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, LEWISBURG: LEWISBURG, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/09/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, KNOXVILLE: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/11/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 02/09/2009 Give professional services that meet a professional standard of quality. D 02/09/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, ATHENS: ATHENS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/14/2007 Give each resident care and services to get or keep the highest quality of life possible. G 06/14/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

.

SHANNONDALE HEALTH CARE CENTER: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 05/09/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 11/14/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, FT SANDERS: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 10/31/2006 Keep accurate and appropriate medical records. D 11/17/2006 Protect each resident from all abuse, physical punishment, and being separated from others. D 05/15/2007 Give professional services that meet a professional standard of quality. D 10/11/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 10/11/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/22/2008 Give each resident care and services to get or keep the highest quality of life possible. D 03/05/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 03/19/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, COLUMBIA: COLUMBIA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/22/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/22/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 03/22/2007 Give professional services that meet a professional standard of quality. D 03/22/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

.

HEALTH CENTER AT STANDIFER PLACE, THE: CHATTANOOGA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/30/2007 Protect a resident's right to refuse some types of non-requested transfers within the nursing home. D 04/30/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/30/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 10/16/2008 Give or get lab tests to meet the needs of residents. D 07/30/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/30/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

.

BRAKEBILL NURSING HOME INC.: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/09/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

.

ALEXIAN VILLAGE OF TENNESSEE: SIGNAL MOUNTAIN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/13/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/13/2006 Give professional services that meet a professional standard of quality. D 11/13/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. D Home Page National Watch List OR U.S. Nursing Home Registry

.

GOLDEN LIVINGCENTER - BRANDYWOOD: GALLATIN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/28/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/28/2007 Give professional services that meet a professional standard of quality. D 03/03/2008 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

AMERICARE HEALTH AND REHABILITATION CENTER: MEMPHIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/01/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/08/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, FRANKLIN: FRANKLIN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/27/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 02/27/2007 Provide services to meet the needs and preferences of each resident. E 02/27/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, OAK RIDGE: OAK RIDGE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/19/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 03/19/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/08/2008 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, SPARTA: SPARTA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/04/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 05/04/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. J 05/04/2007 Give each resident care and services to get or keep the highest quality of life possible. J 05/04/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. J 05/04/2007 Make sure that each resident's nutritional needs were met. J 05/04/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. J Home Page National Watch List OR U.S. Nursing Home Registry

.

HILLCREST NORTH: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/31/2006 Give professional services that meet a professional standard of quality. D 10/31/2006 Give professional services that follow each resident's written care plan. D 10/31/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/10/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 09/20/2007 Try to resolve each resident's complaints quickly. D 09/20/2007 Give professional services that meet a professional standard of quality. D 10/26/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 10/26/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. J 10/26/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. J 10/26/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. J 01/16/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/16/2008 Give each resident care and services to get or keep the highest quality of life possible. D 01/16/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 02/21/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 02/21/2008 Give professional services that meet a professional standard of quality. J 02/21/2008 Give each resident care and services to get or keep the highest quality of life possible. J 02/21/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 02/21/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. J 02/21/2008 Have a program to keep infection from spreading. D 02/21/2008 Give or get lab tests to meet the needs of residents. J 02/21/2008 Set up or keep a group of people to review and ensure quality. J 08/15/2008 Give professional services that meet a professional standard of quality. E 09/18/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 10/14/2008 Give or get special rehabilitation if in the patient's plan of care. D 11/14/2008 Give professional services that meet a professional standard of quality. D 02/10/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/10/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 02/10/2009 Give professional services that meet a professional standard of quality. D 02/10/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 09/03/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/03/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

.

SEVIER CO HEALTH CARE CTR: SEVIERVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/19/2008 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. D Home Page National Watch List OR U.S. Nursing Home Registry

.

MASTERS HEALTH CARE CENTER INC: ALGOOD, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/15/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. E 03/15/2007 Provide services to meet the needs and preferences of each resident. D 03/15/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

GOLDEN LIVINGCENTER - SPRINGFIELD: SPRINGFIELD, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/27/2007 Try to resolve each resident's complaints quickly. D 03/26/2009 Let the resident or the resident's representative look at all records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

PRIMACY HEALTHCARE AND REHAB: MEMPHIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/04/2007 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

.

BRADLEY HEALTH CARE & REHAB: CLEVELAND, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/29/2006 Get proof that a nurse aide has the training and skills that the State requires. D 11/19/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 08/20/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

BRIDGE AT ROCKWOOD, THE: ROCKWOOD, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/21/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 12/14/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/14/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 12/14/2006 Give or get special rehabilitation if in the patient's plan of care. D 07/25/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 01/30/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

GOLDEN LIVINGCENTER - MOUNTAIN VIEW: WINCHESTER, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/02/2007 Provide clean bed and bath linens that are in good condition. E 04/02/2007 Give professional services that meet a professional standard of quality. D 04/02/2007 Give each resident care and services to get or keep the highest quality of life possible. D 04/02/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 04/02/2007 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. D Home Page National Watch List OR U.S. Nursing Home Registry

.

DONELSON PLACE CARE & REHABILITATION CENTER: NASHVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/05/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

POPLAR POINT HEALTH & REHABILITATION: MEMPHIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/07/2007 Store, cook, and give out food in a safe and clean way. F 08/01/2007 Provide needed housekeeping and maintenance. E 08/01/2007 Store, cook, and give out food in a safe and clean way. E 09/25/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. K 09/25/2007 Be administered in a way that leads to the highest possible level of well being for each resident. K Home Page National Watch List OR U.S. Nursing Home Registry

.

MANOR HOUSE OF DOVER: DOVER, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/25/2008 Give each resident care and services to get or keep the highest quality of life possible. D 04/25/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LAUREL MANOR HEALTH CARE: NEW TAZEWELL, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/12/2006 Give professional services that meet a professional standard of quality. D 11/17/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/05/2007 Give each resident care and services to get or keep the highest quality of life possible. D 05/20/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/20/2008 Give professional services that meet a professional standard of quality. D 05/20/2008 Keep accurate and appropriate medical records. D 08/26/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

.

CLAIBORNE AND HUGHES HLTH CNTR: FRANKLIN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/19/2006 Give professional services that meet a professional standard of quality. D 01/10/2007 Give professional services that meet a professional standard of quality. D 04/03/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

MAYFIELD REHABILITATION CENTER: SMYRNA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/19/2008 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

.

ASBURY PLACE AT JOHNSON CITY: JOHNSON CITY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/26/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 04/16/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 04/16/2008 Give professional services that follow each resident's written care plan. G 04/16/2008 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 04/16/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

.

THE HEALTH CENTER AT RICHLAND PLACE: NASHVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/05/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF CROSSVILLE: CROSSVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/09/2008 Keep safe, clean and homelike surroundings. D Home Page National Watch List OR U.S. Nursing Home Registry

.

GOOD SAMARITAN HEALTH AND REHAB CENTER: ANTIOCH, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/17/2006 Give professional services that meet a professional standard of quality. D 11/15/2006 Make sure that the nursing home area is free of dangers that cause accidents. F 11/15/2006 post nurse staffing information. D 11/15/2006 Store, cook, and give out food in a safe and clean way. D 04/23/2007 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

.

BEDFORD COUNTY NURSING HOME: SHELBYVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/14/2008 Give each resident care and services to get or keep the highest quality of life possible. D 06/23/2008 Make sure that the nursing home area is free of dangers that cause accidents. K 06/23/2008 Be administered in a way that leads to the highest possible level of well being for each resident. K 06/23/2008 Make sure that nurse aides show they have the skills to be able to care for residents. K Home Page National Watch List OR U.S. Nursing Home Registry

.

SMITH COUNTY HEALTH CARE CENTER: CARTHAGE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/31/2007 Give professional services that meet a professional standard of quality. D 06/25/2008 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. E Home Page National Watch List OR U.S. Nursing Home Registry

.

LINCOLN DONALSON CARE CENTERS: FAYETTEVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/22/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 10/22/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 10/22/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J Home Page National Watch List OR U.S. Nursing Home Registry

.

BROOKHAVEN MANOR: KINGSPORT, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/09/2006 Give professional services that meet a professional standard of quality. D 12/01/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 12/01/2006 Properly mark drugs and other similar products. E 04/11/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/25/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 07/25/2008 Provide services to meet the needs and preferences of each resident. D 07/25/2008 Keep accurate and appropriate medical records. D 11/20/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 04/14/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NEWPORT HEALTH AND REHABILITATION CENTER: NEWPORT, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/12/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 11/02/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 11/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 12/12/2007 Give the right treatment and services to residents who have mental or social problems adjusting. D 01/23/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 05/30/2008 Keep all essential equipment working safely. D 01/15/2009 Give each resident enough fluids to keep them healthy and prevent dehydration. E 01/23/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/29/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/29/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 07/29/2009 Make sure that the attending doctor orders special diets. D 07/29/2009 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. D Home Page National Watch List OR U.S. Nursing Home Registry

.

COLONIAL HILLS NURSING CENTER: MARYVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/01/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 05/15/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 07/22/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/22/2008 Keep all essential equipment working safely. D 02/24/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/31/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

CAMBRIDGE HOUSE, THE: BRISTOL, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/27/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/27/2007 Give professional services that follow each resident's written care plan. D 03/27/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E Home Page National Watch List OR U.S. Nursing Home Registry

.

BAPTIST MEMORIAL HOSP-MEMPHIS SNF: MEMPHIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/04/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

CONSULATE HEALTH CARE OF CHATTANOOGA: CHATTANOOGA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/18/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 06/04/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 06/04/2008 Give each resident care and services to get or keep the highest quality of life possible. D 06/04/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/05/2008 Keep each resident free from physical restraints, unless needed for medical treatment. D Home Page National Watch List OR U.S. Nursing Home Registry

.

WEXFORD HOUSE, THE: KINGSPORT, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/03/2006 Let the resident refuse treatment or refuse to take part in an experiment. G 11/03/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. G 11/03/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. G 01/11/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/21/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 05/29/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/29/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/29/2007 Give the right treatment and services to residents who have mental or social problems adjusting. D 06/20/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 06/20/2007 Give the right treatment and services to residents who have mental or social problems adjusting. D 06/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/20/2007 Keep accurate and appropriate medical records. D 11/15/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/15/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 02/27/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 02/27/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 02/27/2008 Keep accurate and appropriate medical records. D 06/02/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 06/02/2008 Make sure that nurse aides show they have the skills to be able to care for residents. D 07/14/2008 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 07/14/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 04/16/2009 Give professional services that meet a professional standard of quality. D 04/16/2009 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

.

SPRING CITY CARE AND REHABILITATION CENTER: SPRING CITY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/06/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 03/06/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. G 03/06/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 03/06/2007 Give each resident care and services to get or keep the highest quality of life possible. G 03/06/2007 Have a program to keep infection from spreading. D 04/17/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 04/17/2007 Hire nurse aides who have completed required training and shown that they are skilled. D 04/19/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 02/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

.

HUNTINGDON HEALTH & REHAB CENTER: HUNTINGDON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/31/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

MOUNTAIN CITY CARE & REHABILITATION CENTER: MOUNTAIN CITY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/26/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. D Home Page National Watch List OR U.S. Nursing Home Registry

.

HERITAGE CENTER, THE: MORRISTOWN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/05/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/05/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 07/02/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 02/25/2009 Give professional services that meet a professional standard of quality. D 02/25/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

RAINTREE MANOR: MC MINNVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/25/2007 Give professional services that meet a professional standard of quality. D 07/25/2007 Give each resident care and services to get or keep the highest quality of life possible. G 07/25/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

.

GRACE HEALTHCARE OF CORDOVA: CORDOVA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/26/2006 Give professional services that meet a professional standard of quality. E 09/26/2006 Give each resident care and services to get or keep the highest quality of life possible. D 12/01/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 02/12/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 05/22/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

.

SPRING GATE REHAB & HEALTHCARE CENTER: MEMPHIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/28/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

.

SOUTHERN TENN MEDICAL CENTER SNF: WINCHESTER, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/08/2006 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

RENAISSANCE TERRACE CARE AND REHABILITATION CENTER: HARRIMAN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/25/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. D Home Page National Watch List OR U.S. Nursing Home Registry

.

HENRY COUNTY HEALTHCARE CTR: PARIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/15/2007 Properly mark drugs and other similar products. F Home Page National Watch List OR U.S. Nursing Home Registry

.

GLEN OAKS HEALTH AND REHABILITATION: SHELBYVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/18/2007 Give professional services that follow each resident's written care plan. D 07/18/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 03/24/2009 Make sure that residents are well nourished. E 03/24/2009 Have a detailed, written plan for disasters and emergencies. F Home Page National Watch List OR U.S. Nursing Home Registry

.

BOULEVARD TERRACE NURSING HOME: MURFREESBORO, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/23/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF COLUMBIA: COLUMBIA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/19/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 12/19/2007 Give each resident care and services to get or keep the highest quality of life possible. D 12/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

CHURCH HILL CARE & REHAB CTR: CHURCH HILL, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/01/2007 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF TULLAHOMA: TULLAHOMA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/11/2006 Protect a resident's right to refuse some types of non-requested transfers within the nursing home. D 04/15/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. G Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF MORGAN COUNTY: WARTBURG, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/18/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 12/18/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 08/29/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 08/29/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 08/29/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 04/30/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 04/30/2009 Keep all essential equipment working safely. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF RED BANK: CHATTANOOGA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/27/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/12/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 11/12/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 11/12/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 11/12/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 11/12/2009 Quickly tell the resident's doctor the results of lab tests. D 11/12/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

GREYSTONE HEALTH CARE CENTER: BLOUNTVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/18/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 01/18/2007 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 01/18/2007 Properly mark drugs and other similar products. D 03/14/2007 Give or get lab tests to meet the needs of residents. D 04/28/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF CLEVELAND: CLEVELAND, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/05/2007 post nurse staffing information. D Home Page National Watch List OR U.S. Nursing Home Registry

.

MARYVILLE HEALTHCARE AND REHAB: MARYVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/23/2007 Give each resident care and services to get or keep the highest quality of life possible. D 05/14/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/14/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 05/14/2008 Keep accurate and appropriate medical records. E 08/06/2008 Give professional services that meet a professional standard of quality. D 08/06/2008 Properly mark drugs and other similar products. D 09/19/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

.

JEFFERSON CITY HEALTH AND REHAB CENTER: JEFFERSON CITY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/07/2006 Give professional services that meet a professional standard of quality. D 03/02/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 03/02/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/31/2007 Give professional services that follow each resident's written care plan. D 02/26/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/26/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 05/30/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 05/30/2008 Give professional services that meet a professional standard of quality. G 05/30/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 05/30/2008 Give each resident enough fluids to keep them healthy and prevent dehydration. G 05/30/2008 Offer other nutritional food to each resident who will not eat the food served. D 10/14/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 08/19/2009 Let the resident or the resident's representative look at all records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

WAVERLY HEALTH CARE & REHABILITATION CENTER: WAVERLY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/09/2007 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LOUDON HEALTH CARE CENTER: LOUDON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/03/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 12/04/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 12/22/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

.

HARTSVILLE CONVALESCENT CENTER: HARTSVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/01/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 05/01/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

SUMMIT VIEW OF FARRAGUT, LLC: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/13/2006 Give professional services that meet a professional standard of quality. D 12/13/2006 Make sure that residents are safe from serious medication errors. D 01/05/2007 Try to resolve each resident's complaints quickly. D 01/05/2007 Listen to the resident or family groups or act on their complaints or suggestions. D 01/17/2007 Bill properly: Charged resident for items that Medicare or Medicaid pays for. D 01/17/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 01/17/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/10/2007 Keep accurate and appropriate medical records. D 05/01/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/01/2007 Give each resident care and services to get or keep the highest quality of life possible. D 06/14/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 08/02/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 08/30/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 08/30/2007 Give the right treatment and services to residents who have mental or social problems adjusting. D 09/11/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/11/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 03/27/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 08/20/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/20/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 08/20/2008 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 08/20/2008 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D 08/27/2008 Provide services to meet the needs and preferences of each resident. D 12/08/2008 Provide enough notice before discharging or transferring a resident. D 02/18/2009 Protect each resident from all abuse, physical punishment, and being separated from others. K 03/19/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 03/19/2009 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 03/19/2009 Keep a resident apart from the others if the resident has an infection that can spread. D 06/04/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/04/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 07/20/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 07/20/2009 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

SUMMIT VIEW OF LAKE CITY, LLC: LAKE CITY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/08/2007 Provide services to meet the needs and preferences of each resident. D 03/08/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/08/2007 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D 05/01/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 05/01/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/01/2007 Give the right treatment and services to residents who have mental or social problems adjusting. D 08/20/2007 Give the right treatment and services to residents who have mental or social problems adjusting. D 04/24/2008 Give professional services that follow each resident's written care plan. D 04/24/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 05/23/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 05/23/2008 Make sure that nurse aides show they have the skills to be able to care for residents. G 07/31/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 12/17/2008 Keep accurate and appropriate medical records. D 07/21/2009 Give each resident care and services to get or keep the highest quality of life possible. D 11/12/2009 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D Home Page National Watch List OR U.S. Nursing Home Registry

.

BRIARCLIFF HEALTH CARE CENTER: OAK RIDGE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/25/2007 Give professional services that follow each resident's written care plan. D 07/25/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 01/15/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/09/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

.

CUMBERLAND MANOR NURSING CENTER: NASHVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/20/2007 Give professional services that meet a professional standard of quality. D 07/25/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 07/30/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/30/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 07/30/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

.

TRI STATE HEALTH AND REHABILITATION CENTER: HARROGATE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/12/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/12/2006 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LAUGHLIN HEALTH CARE CENTER: GREENEVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/03/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/03/2006 Give professional services that meet a professional standard of quality. D 10/03/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 03/04/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D Home Page National Watch List OR U.S. Nursing Home Registry

.

GREENHILLS HEALTH AND REHABILITATION CENTER: NASHVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/07/2007 Give professional services that meet a professional standard of quality. E 03/07/2007 Give professional services that meet a professional standard of quality. E 05/10/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/10/2008 Provide services to meet the needs and preferences of each resident. D 01/10/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 01/10/2008 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. F Home Page National Watch List OR U.S. Nursing Home Registry

.

LEBANON HEALTH AND REHABILITATION CENTER: LEBANON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/31/2008 Give each resident care and services to get or keep the highest quality of life possible. D 03/31/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

TENNESSEE VETERANS HOME: MURFREESBORO, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/13/2007 Give professional services that follow each resident's written care plan. D 09/13/2007 Make sure that nurse aides show they have the skills to be able to care for residents. D 09/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. E 10/23/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 10/23/2007 Make sure that the nursing home area is free of dangers that cause accidents. K 10/23/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 10/23/2007 Be administered in a way that leads to the highest possible level of well being for each resident. K 10/23/2007 Set up or keep a group of people to review and ensure quality. K 11/14/2007 Give each resident care and services to get or keep the highest quality of life possible. G 02/26/2008 Give professional services that meet a professional standard of quality. F 07/20/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

.

MABRY HEALTH CARE: GAINESBORO, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/20/2009 Store, cook, and give out food in a safe and clean way. E Home Page National Watch List OR U.S. Nursing Home Registry

.

BELCOURT TERRACE NURSING HOME: NASHVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/12/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/08/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 02/08/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 04/19/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/19/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 04/19/2007 Give professional services that meet a professional standard of quality. D 08/24/2007 Give professional services that meet a professional standard of quality. D 08/24/2007 Give each resident care and services to get or keep the highest quality of life possible. G 08/24/2007 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF JEFFERSON CITY: JEFFERSON CITY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/18/2006 Give professional services that follow each resident's written care plan. D 10/18/2006 Keep accurate and appropriate medical records. D 01/22/2008 Let the resident refuse treatment or refuse to take part in an experiment. D 01/22/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 01/22/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. J 01/22/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 01/22/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 01/22/2008 Give professional services that meet a professional standard of quality. J 01/22/2008 Give each resident care and services to get or keep the highest quality of life possible. J 01/22/2008 Be administered in a way that leads to the highest possible level of well being for each resident. J 01/22/2008 Keep accurate and appropriate medical records. D 08/27/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/27/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

CUMBERLAND VILLAGE CARE AND REHABILITATION CENTER: LAFOLLETTE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/27/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 01/15/2008 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 01/23/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 01/23/2008 Be administered in a way that leads to the highest possible level of well being for each resident. J Home Page National Watch List OR U.S. Nursing Home Registry

.

BROOKEWOOD NURSING CENTER, INC: DECATUR, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/17/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 09/17/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/17/2007 Give the right treatment and services to residents who have mental or social problems adjusting. D 01/18/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 01/18/2008 Give professional services that meet a professional standard of quality. D 01/18/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/18/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 07/09/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 03/09/2009 Protect each resident from all abuse, physical punishment, and being separated from others. G 03/09/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LYNCHBURG NURSING CENTER: LYNCHBURG, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/03/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 12/03/2007 Give professional services that meet a professional standard of quality. E 12/03/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

.

COUNTRYSIDE HEALTHCARE AND REHABILITATION: LAWRENCEBURG, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/05/2007 Keep each resident's personal and medical records private and confidential. D Home Page National Watch List OR U.S. Nursing Home Registry

.

GRACE HEALTHCARE OF WHITES CREEK: WHITES CREEK, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/09/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G 07/24/2007 Give professional services that meet a professional standard of quality. D 07/24/2007 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

.

WILLOW RIDGE CARE AND REHABILITATION CENTER: MAYNARDVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/20/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 03/25/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/25/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

.

REELFOOT MANOR: TIPTONVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/05/2007 Assess the resident when the resident enters the nursing home, in a timely manner. D 01/05/2007 Check and update (if needed) each resident's assessment every 3 months. D 01/05/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 01/05/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

.

HUNTSVILLE MANOR: HUNTSVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/17/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. G 07/17/2007 Give professional services that meet a professional standard of quality. G 07/17/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 01/04/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 02/25/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/25/2008 Give professional services that meet a professional standard of quality. D 02/25/2008 Keep accurate and appropriate medical records. D 04/15/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/15/2008 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. D 04/15/2008 Make sure that staff members wash their hands when needed. D 04/15/2008 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. D 04/18/2008 Try to resolve each resident's complaints quickly. D 04/18/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 04/18/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 04/18/2008 Give professional services that follow each resident's written care plan. D 06/13/2008 Keep accurate and appropriate medical records. D 08/26/2008 Check and update (if needed) each resident's assessment every 3 months. D 08/26/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 08/26/2008 Store, cook, and give out food in a safe and clean way. D 12/19/2008 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 05/07/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D Home Page National Watch List OR U.S. Nursing Home Registry

.

ERWIN HEALTH CARE CENTER: ERWIN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/31/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 05/31/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/30/2008 Bill properly: Charged resident for items that Medicare or Medicaid pays for. D 05/30/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 05/30/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

BEECH TREE MANOR: JELLICO, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/25/2008 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. D 05/20/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/27/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 04/20/2009 Provide services to meet the needs and preferences of each resident. D 06/01/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF COLLEGEDALE: COLLEGEDALE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/21/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/23/2009 Store, cook, and give out food in a safe and clean way. E Home Page National Watch List OR U.S. Nursing Home Registry

.

HOLSTON MANOR: KINGSPORT, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/20/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/09/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 04/07/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 04/07/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/28/2008 Keep accurate and appropriate medical records. D 11/17/2008 Give professional services that meet a professional standard of quality. D 02/03/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 07/29/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF EAST RIDGE: EAST RIDGE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/15/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 05/15/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 09/10/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NORTHHAVEN HEALTH CARE CENTER: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/21/2007 Provide services to meet the needs and preferences of each resident. D 12/10/2008 Give professional services that meet a professional standard of quality. D 12/10/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF ATHENS: ATHENS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/10/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 01/15/2008 Get proof that a nurse aide has the training and skills that the State requires. D 10/06/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. D Home Page National Watch List OR U.S. Nursing Home Registry

.

RIDGEVIEW TERRACE OF LIFE CARE: RUTLEDGE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/25/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/25/2008 Give professional services that meet a professional standard of quality. D 12/04/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/10/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. G 02/10/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 02/10/2009 Give professional services that meet a professional standard of quality. D 02/10/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF ELIZABETHTON: ELIZABETHTON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/26/2006 Give professional services that meet a professional standard of quality. G 03/12/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/12/2007 Keep accurate and appropriate medical records. D 01/16/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/16/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 01/16/2008 Give professional services that follow each resident's written care plan. D 01/16/2008 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. D 01/16/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 01/16/2008 Keep accurate and appropriate medical records. D 10/28/2008 Give professional services that meet a professional standard of quality. D 10/28/2008 Keep accurate and appropriate medical records. D 04/16/2009 Listen to the resident or family groups or act on their complaints or suggestions. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NORRIS HEALTH AND REHABILITATION CENTER: ANDERSONVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/02/2007 Give each resident care and services to get or keep the highest quality of life possible. J 11/16/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/02/2008 Let the resident refuse treatment or refuse to take part in an experiment. D 06/02/2008 Keep each resident free from physical restraints, unless needed for medical treatment. D 06/02/2008 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 06/02/2008 Give professional services that meet a professional standard of quality. D 06/02/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 08/07/2008 Keep accurate and appropriate medical records. D 06/09/2009 Provide services to meet the needs and preferences of each resident. D 06/09/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 06/09/2009 Give professional services that meet a professional standard of quality. D 06/09/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 06/09/2009 Have enough nurses to care for every resident in a way that maximizes the resident's well being. G Home Page National Watch List OR U.S. Nursing Home Registry

.

WYNDRIDGE HEALTH AND REHAB CTR: CROSSVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/30/2007 Give professional services that meet a professional standard of quality. D 08/10/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

HIGHLAND MANOR NURSING & REHAB CENTER: PORTLAND, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/17/2006 Give professional services that meet a professional standard of quality. D 09/04/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. F 12/03/2008 Have a program to keep infection from spreading. G Home Page National Watch List OR U.S. Nursing Home Registry

.

TRENTON PLACE CARE AND REHABILITATION CENTER: TRENTON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/10/2007 Provide services to meet the needs and preferences of each resident. D 09/10/2007 Provide needed housekeeping and maintenance. D 03/11/2008 Give professional services that follow each resident's written care plan. D 04/29/2008 Give each resident care and services to get or keep the highest quality of life possible. D 04/29/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF MORRISTOWN: MORRISTOWN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 11/20/2007 Make sure that the attending doctor orders special diets. D 09/03/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 09/15/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

HILLCREST HEALTHCARE CENTER: ASHLAND CITY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/28/2007 Do a new assessment after any major change in a resident's physical or mental health. D 02/28/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/28/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 02/28/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

.

CHRISTIAN CARE CENTER OF CHEATHAM COUNTY, INC: ASHLAND CITY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/17/2007 Keep signed and dated reports of x-rays and other tests. D Home Page National Watch List OR U.S. Nursing Home Registry

.

WILLOWS AT WINCHESTER CARE & REHABILITATION CENTER: WINCHESTER, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/31/2007 Give professional services that meet a professional standard of quality. E 01/31/2007 Give each resident care and services to get or keep the highest quality of life possible. E 01/31/2007 post nurse staffing information. E 12/03/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

.

FAYETTEVILLE CARE AND REHABILITATION CENTER: FAYETTEVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/25/2008 Give professional services that meet a professional standard of quality. J 04/25/2008 Give each resident care and services to get or keep the highest quality of life possible. J Home Page National Watch List OR U.S. Nursing Home Registry

.

ARDMORE ON MAIN CARE AND REHABILITATION CENTER: ARDMORE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/30/2007 Make sure that residents are safe from serious medication errors. G Home Page National Watch List OR U.S. Nursing Home Registry

.

PEACHTREE CTR NURSING & REHABILITATION: SMYRNA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/10/2007 Give each resident care and services to get or keep the highest quality of life possible. D 05/12/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 05/12/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. J 05/12/2008 Give professional services that meet a professional standard of quality. J 05/12/2008 Give each resident care and services to get or keep the highest quality of life possible. G 05/12/2008 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. J 05/12/2008 Make sure that residents are safe from serious medication errors. J 05/12/2008 Be administered in a way that leads to the highest possible level of well being for each resident. J 05/12/2008 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. F Home Page National Watch List OR U.S. Nursing Home Registry

.

RIDGELY CARE & REHB CENTER: RIDGELY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/01/2007 Keep a resident apart from the others if the resident has an infection that can spread. D Home Page National Watch List OR U.S. Nursing Home Registry

.

OAKWOOD COMMUNITY LIVING CENTER: DYERSBURG, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/28/2007 Give professional services that follow each resident's written care plan. D 02/28/2007 Make sure that each resident's nutritional needs were met. D Home Page National Watch List OR U.S. Nursing Home Registry

.

BAILEY PARK CLC: HUMBOLDT, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/06/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

BRIDGE AT SOUTH PITTSBURG, THE: SOUTH PITTSBURG, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/19/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/19/2006 Provide services to meet the needs and preferences of each resident. D 12/19/2006 Keep safe, clean and homelike surroundings. E 12/19/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E Home Page National Watch List OR U.S. Nursing Home Registry

.

HOLSTON HEALTH & REHABILITATION CENTER: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/01/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/05/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 02/05/2008 Keep accurate and appropriate medical records. D 01/22/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 10/01/2009 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

.

MILAN HEALTH CARE CENTER: MILAN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/24/2007 Get rid of garbage properly. D 07/24/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D 07/24/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. E Home Page National Watch List OR U.S. Nursing Home Registry

.

GREENEVILLE CARE & REHAB CENTER: GREENEVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 06/05/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 08/01/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 10/11/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 10/11/2007 Make sure that residents are safe from serious medication errors. D 02/04/2009 Give professional services that meet a professional standard of quality. D 03/12/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

PLEASANT VIEW HEALTH CARE CENTER: BOLIVAR, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/03/2007 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

.

OAK MANOR HEALTH CARE CENTER: MC KENZIE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/07/2008 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. J 04/07/2008 Give the right treatment and services to residents who have mental or social problems adjusting. J 04/07/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 04/07/2008 Be administered in a way that leads to the highest possible level of well being for each resident. J 04/07/2008 Keep accurate and appropriate medical records. D 04/07/2008 Set up or keep a group of people to review and ensure quality. J Home Page National Watch List OR U.S. Nursing Home Registry

.

LAKEBRIDGE HEALTH CARE CENTER: JOHNSON CITY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/28/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/12/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 02/12/2008 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

.

ROGERSVILLE CARE & REHABILITATION CENTER: ROGERSVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/25/2007 Give or get lab tests to meet the needs of residents. D 08/17/2007 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 08/17/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 08/17/2007 Keep all essential equipment working safely. D 09/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 07/11/2008 Give professional services that follow each resident's written care plan. D 07/11/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

.

TENNESSEE STATE VETERANS HOME: HUMBOLDT, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/15/2007 Give each resident care and services to get or keep the highest quality of life possible. D 05/15/2007 Give or get lab tests to meet the needs of residents. D 10/05/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

.

HARRIMAN CARE & REHAB CENTER: HARRIMAN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 10/05/2006 Give or get special rehabilitation if in the patient's plan of care. D 01/05/2007 Give professional services that meet a professional standard of quality. D 03/22/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 03/22/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 06/01/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 06/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 06/01/2007 Set up or keep a group of people to review and ensure quality. D 01/07/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/07/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 07/07/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/07/2009 Keep each resident's personal and medical records private and confidential. D 07/07/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 07/07/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 07/07/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

.

CLEVELAND CARE & REHABILITATION CENTER: CLEVELAND, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/02/2007 Give professional services that follow each resident's written care plan. D 03/02/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 05/04/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 05/04/2007 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NORTHSIDE HEALTH CARE CENTER: MURFREESBORO, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/03/2006 Give professional services that meet a professional standard of quality. D 11/03/2006 Give each resident care and services to get or keep the highest quality of life possible. E Home Page National Watch List OR U.S. Nursing Home Registry

.

WOODCREST AT BLAKEFORD: NASHVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/02/2009 Make sure that residents are safe from serious medication errors. G 04/02/2009 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. G 04/02/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. G 04/29/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 04/29/2009 Properly mark drugs and other similar products. E Home Page National Watch List OR U.S. Nursing Home Registry

.

LIFE CARE CENTER OF MISSIONARY RIDGE: CHATTANOOGA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/05/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 08/05/2008 Make sure that residents are safe from serious medication errors. D 08/05/2008 Set up or keep a group of people to review and ensure quality. F 12/11/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

.

PIGEON FORGE CARE & REHAB CENTER: PIGEON FORGE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/06/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 08/26/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 08/26/2008 Give each resident care and services to get or keep the highest quality of life possible. G 10/23/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/23/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 01/08/2009 Give professional services that meet a professional standard of quality. D 01/08/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/08/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 05/11/2009 Keep each resident's personal and medical records private and confidential. K 05/11/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. K 05/11/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/11/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. K 05/11/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. K 05/11/2009 Be administered in a way that leads to the highest possible level of well being for each resident. K 05/11/2009 Set up or keep a group of people to review and ensure quality. K 08/25/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 08/25/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. J 08/25/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 08/25/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. J 08/25/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 08/25/2009 Be administered in a way that leads to the highest possible level of well being for each resident. J Home Page National Watch List OR U.S. Nursing Home Registry

.

UNITED REGIONAL MEDICAL CENTER NURSING HOME: MANCHESTER, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/05/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 01/05/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 01/05/2007 Use a registered nurse at least 8 hours a day, 7 days a week. D 08/24/2007 Provide needed housekeeping and maintenance. E 08/24/2007 Give each resident care and services to get or keep the highest quality of life possible. D 08/24/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 08/24/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 01/08/2008 Give each resident care and services to get or keep the highest quality of life possible. E Home Page National Watch List OR U.S. Nursing Home Registry

.

PARKWAY HEALTH & REHAB: MEMPHIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/07/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/01/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

PICKETT CARE AND REHABILITATION CENTER: BYRDSTOWN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/09/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 04/09/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/09/2007 Give professional services that meet a professional standard of quality. D 04/09/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. G Home Page National Watch List OR U.S. Nursing Home Registry

.

BRIDGE AT MONTEAGLE (THE): MONTEAGLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/03/2007 Give professional services that meet a professional standard of quality. D 05/03/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

.

ROAN HIGHLANDS NURSING CENTER: ROAN MOUNTAIN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/04/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

TRICOUNTY HEALTHCARE CENTER: ADAMSVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/11/2007 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

.

SPRING MEADOWS HEALTH CARE CENTER: CLARKSVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/06/2007 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D Home Page National Watch List OR U.S. Nursing Home Registry

.

COMMUNITY CARE OF RUTHERFORD: MURFREESBORO, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/09/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/09/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 07/09/2007 Provide needed housekeeping and maintenance. D 09/28/2007 Give each resident care and services to get or keep the highest quality of life possible. D 09/28/2007 Have a program to keep infection from spreading. D 09/28/2007 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. D 05/13/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/13/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 05/13/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 05/13/2009 Give professional services that meet a professional standard of quality. D 05/13/2009 Make sure that the nursing home area is free of dangers that cause accidents. K 05/13/2009 Be administered in a way that leads to the highest possible level of well being for each resident. K 05/13/2009 Set up or keep a group of people to review and ensure quality. K Home Page National Watch List OR U.S. Nursing Home Registry

.

SODDY-DAISY HEALTH CARE CENTER: SODDY-DAISY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/21/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

CRESTVIEW HEALTH AND REHABILITATION: NASHVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/27/2006 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D 11/27/2006 Let each resident choose whether to manage his or her own money or deposit it with the nursing home. D 11/27/2006 Provide needed housekeeping and maintenance. E 02/15/2007 Check and update (if needed) each resident's assessment every 3 months. D 02/15/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 03/27/2007 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

.

APPLINGWOOD HEALTH CARE CENTER: CORDOVA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/10/2007 Give professional services that meet a professional standard of quality. D 07/10/2007 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LAURELWOOD HEALTHCARE CENTER: JACKSON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 12/27/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 12/27/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 12/27/2006 Keep accurate and appropriate medical records. D 01/22/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

NHC HEALTHCARE, FARRAGUT: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/13/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

.

OVERTON COUNTY NURSING HOME: LIVINGSTON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/27/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/27/2007 Give professional services that meet a professional standard of quality. E 02/27/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 02/27/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

.

ETOWAH HEALTH CARE CENTER: ETOWAH, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/17/2008 Protect each resident from all abuse, physical punishment, and being separated from others. J 11/17/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J Home Page National Watch List OR U.S. Nursing Home Registry

.

BRIGHT GLADE CONVALESCENT CTR: MEMPHIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/13/2006 Give each resident care and services to get or keep the highest quality of life possible. D 09/13/2006 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

COURT MANOR NURSING CENTER: MEMPHIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/19/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

MCKENZIE HEALTH CARE CENTER: MC KENZIE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/31/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LEWIS COUNTY MANOR: HOHENWALD, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/27/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

.

ROSEWOOD MANOR OF COLUMBIA: COLUMBIA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/04/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/04/2008 Provide services to meet the needs and preferences of each resident. D 02/04/2008 Provide needed housekeeping and maintenance. E 02/04/2008 post nurse staffing information. D 02/04/2008 Make sure that staff members wash their hands when needed. D 02/04/2008 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. D Home Page National Watch List OR U.S. Nursing Home Registry

.

DOUGLAS NURSING HOME: MILAN, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/24/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha K 04/24/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. K 04/24/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. K 04/24/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 04/24/2007 Give professional services that follow each resident's written care plan. E 04/24/2007 Give each resident care and services to get or keep the highest quality of life possible. J 04/24/2007 Make sure that each resident's nutritional needs were met. K 04/24/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 04/24/2007 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. F 04/24/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. K 04/24/2007 Hire a qualified dietician. K 04/24/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. F 04/24/2007 Store, cook, and give out food in a safe and clean way. F 04/24/2007 Have a program to keep infection from spreading. E 04/24/2007 Be administered in a way that leads to the highest possible level of well being for each resident. K 04/24/2007 Choose a doctor to be the medical director. K 04/24/2007 Give or get lab tests to meet the needs of residents. J 04/24/2007 Keep accurate and appropriate medical records. E 04/24/2007 Set up or keep a group of people to review and ensure quality. K 10/06/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/06/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D Home Page National Watch List OR U.S. Nursing Home Registry

.

WOODBURY HEALTH CENTER: WOODBURY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/15/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 09/15/2006 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

.

MIDSOUTH HEALTH AND REHABILITATION CENTER: MEMPHIS, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/04/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 01/04/2007 Keep safe, clean and homelike surroundings. E 01/04/2007 Provide needed housekeeping and maintenance. E 01/04/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/04/2007 Store, cook, and give out food in a safe and clean way. E 01/04/2007 Keep accurate and appropriate medical records. F Home Page National Watch List OR U.S. Nursing Home Registry

.

MT JULIET HEALTH CARE CENTER: MOUNT JULIET, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/01/2006 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. D 09/01/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E 12/19/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. E 12/19/2006 Provide services to meet the needs and preferences of each resident. E 12/19/2006 Provide needed housekeeping and maintenance. E 12/19/2006 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

.

GALLAWAY HEALTHCARE CENTER: GALLAWAY, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/30/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/13/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

HUMBOLDT NURSING HOME INC: HUMBOLDT, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/15/2008 Give professional services that follow each resident's written care plan. D 05/15/2008 Give each resident care and services to get or keep the highest quality of life possible. D 05/15/2008 Give the right treatment and services to residents who have mental or social problems adjusting. D Home Page National Watch List OR U.S. Nursing Home Registry

.

SAVANNAH HEALTH CARE CENTER: SAVANNAH, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/28/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

MONTGOMERY CARE AND REHABILITATION CENTER: CLARKSVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/23/2008 Give each resident care and services to get or keep the highest quality of life possible. D 07/23/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

FOREST COVE MANOR: JACKSON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/17/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. D Home Page National Watch List OR U.S. Nursing Home Registry

.

HUMBOLDT MANOR NURSING CENTER: HUMBOLDT, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/25/2006 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

CLARKSVILLE NURSING AND REHABILITATION CENTER: CLARKSVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/29/2006 Make sure that residents are well nourished. E Home Page National Watch List OR U.S. Nursing Home Registry

.

SWEETWATER NURSING CENTER: SWEETWATER, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/24/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/29/2008 Try to resolve each resident's complaints quickly. D 06/30/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 06/30/2009 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. D Home Page National Watch List OR U.S. Nursing Home Registry

.

FOUR OAKS HEALTH CARE CENTER: JONESBOROUGH, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/26/2007 Give professional services that meet a professional standard of quality. D 01/26/2007 Give each resident care and services to get or keep the highest quality of life possible. D 05/17/2007 Have a program to keep infection from spreading. D 10/17/2007 Have a program to keep infection from spreading. D 02/17/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/14/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/14/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

.

HANCOCK MANOR NURSING HOME: SNEEDVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/02/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 10/02/2006 Keep each resident free from physical restraints, unless needed for medical treatment. G 10/02/2006 Protect each resident from all abuse, physical punishment, and being separated from others. J 10/02/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. J 10/02/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 10/02/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. J Home Page National Watch List OR U.S. Nursing Home Registry

.

VANCO MANOR NURSING AND REHABILITATION CENTER: GOODLETTSVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/15/2006 Give professional services that meet a professional standard of quality. D 12/15/2006 post nurse staffing information. E Home Page National Watch List OR U.S. Nursing Home Registry

.

COVINGTON MANOR INC: COVINGTON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/20/2007 Give or get special rehabilitation if in the patient's plan of care. D 11/20/2007 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

HILLVIEW HEALTH CENTER: ELIZABETHTON, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/08/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/08/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 08/08/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

.

COLUMBIA CARE & REHABILITATION CENTER: COLUMBIA, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/08/2007 Provide services to meet the needs and preferences of each resident. D 05/08/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 07/02/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/02/2007 Give professional services that meet a professional standard of quality. D 07/02/2007 Properly mark drugs and other similar products. D 07/17/2007 Provide services to meet the needs and preferences of each resident. G 07/17/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

.

HILLCREST WEST: KNOXVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/07/2006 Give professional services that meet a professional standard of quality. D 09/07/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 10/12/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/12/2006 Try to resolve each resident's complaints quickly. D 02/28/2007 Make sure that residents are safe from serious medication errors. D 04/09/2007 Give professional services that meet a professional standard of quality. D 04/09/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 06/07/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 08/15/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/15/2007 Make sure that the nursing home area is free of dangers that cause accidents. K 02/07/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/18/2008 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 08/18/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 08/18/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 02/23/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha L 02/23/2009 Get doctor orders for the resident's immediate care when admitted. J 02/23/2009 Give professional services that meet a professional standard of quality. L 02/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 02/23/2009 Make sure that residents are safe from serious medication errors. J 02/23/2009 Properly mark drugs and other similar products. D 02/23/2009 Make sure that staff members wash their hands when needed. E 02/23/2009 Be administered in a way that leads to the highest possible level of well being for each resident. L 02/23/2009 Give or get lab tests to meet the needs of residents. L 02/23/2009 Keep accurate and appropriate medical records. D 02/23/2009 Set up or keep a group of people to review and ensure quality. L 04/21/2009 Give each resident care and services to get or keep the highest quality of life possible. D 08/12/2009 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D 08/12/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/12/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/12/2009 Give professional services that meet a professional standard of quality. D 09/08/2009 Quickly give a resident's personal money to the heads of his or her estate after the resident's death. D 10/08/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/08/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 10/08/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 10/08/2009 Store, cook, and give out food in a safe and clean way. E Home Page National Watch List OR U.S. Nursing Home Registry

.

SHANNONDALE OF MARYVILLE HEALTH CARE CENTER: MARYVILLE, TN

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/30/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. D 05/07/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 05/07/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 06/12/2008 Provide services to meet the needs and preferences of each resident. D Home Page