| DATE | RATING | COMPLAINT VIOLATIONS: CONFIRMED | SCORE |
| 09/15/2006 |
 |
Keep accurate and appropriate medical records. |
C |
| 12/05/2006 |
 |
Provide needed housekeeping and maintenance. |
B |
| 12/05/2006 |
 |
Make sure that the nursing home area is free of dangers that cause accidents. |
D |
| 12/05/2006 |
 |
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. |
D |
| 12/14/2006 |
 |
Try to resolve each resident's complaints quickly. |
E |
| 01/31/2007 |
 |
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha |
D |
| 01/31/2007 |
 |
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. |
D |
| 01/31/2007 |
 |
Provide services to meet the needs and preferences of each resident. |
E |
| 01/31/2007 |
 |
Give each resident care and services to get or keep the highest quality of life possible. |
G |
| 01/31/2007 |
 |
Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. |
D |
| 03/02/2007 |
 |
Have a program to keep infection from spreading. |
F |
| 03/14/2007 |
 |
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. |
D |
| 05/15/2007 |
 |
Make sure that the nursing home area is free of dangers that cause accidents. |
D |
| 06/29/2007 |
 |
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. |
G |
| 10/30/2007 |
 |
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha |
D |
| 10/30/2007 |
 |
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. |
D |
| 10/30/2007 |
 |
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. |
D |
| 11/07/2007 |
 |
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. |
D |
| 11/07/2007 |
 |
Make sure that staff members wash their hands when needed. |
D |
| 01/24/2008 |
 |
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha |
D |
| 01/24/2008 |
 |
Give each resident care and services to get or keep the highest quality of life possible. |
G |
| 04/23/2008 |
 |
Protect each resident from all abuse, physical punishment, and being separated from others. |
D |
| 04/23/2008 |
 |
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. |
D |
| 06/26/2008 |
 |
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha |
D |
| 06/26/2008 |
 |
Keep each resident's personal and medical records private and confidential. |
D |
| 06/26/2008 |
 |
Give each resident care and services to get or keep the highest quality of life possible. |
E |
| 06/26/2008 |
 |
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. |
D |
| 06/26/2008 |
 |
Keep accurate and appropriate medical records. |
D |
| 07/30/2008 |
 |
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha |
D |
| 07/30/2008 |
 |
Properly mark drugs and other similar products. |
E |
| 08/28/2008 |
 |
Provide social services for related medical problems to help each resident achieve the highest possible quality of life. |
D |
| 10/31/2008 |
 |
Make sure that the nursing home area is free of dangers that cause accidents. |
D |
| 10/31/2008 |
 |
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. |
E |
| 10/31/2008 |
 |
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. |
D |
| 10/31/2008 |
 |
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. |
D |
| 10/31/2008 |
 |
Properly mark drugs and other similar products. |
E |
| 10/31/2008 |
 |
Give or get lab tests to meet the needs of residents. |
D |
| 10/31/2008 |
 |
Keep accurate and appropriate medical records. |
F |
| 11/12/2008 |
 |
Provide care in a way that keeps or builds each resident's dignity and self respect. |
D |
| 11/12/2008 |
 |
Give each resident care and services to get or keep the highest quality of life possible. |
G |
| 11/12/2008 |
 |
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. |
D |
| 11/12/2008 |
 |
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. |
D |
| 11/12/2008 |
 |
Give or get lab tests to meet the needs of residents. |
D |
| 11/12/2008 |
 |
Quickly tell the resident's doctor the results of lab tests. |
D |
| 01/21/2009 |
 |
Make sure that the nursing home area is free of dangers that cause accidents. |
D |
| 01/21/2009 |
 |
Keep accurate and appropriate medical records. |
D |
| 08/10/2009 |
 |
Provide services to meet the needs and preferences of each resident. |
E |
| 08/10/2009 |
 |
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. |
D |
| 08/10/2009 |
 |
Give the right treatment and services to residents who have mental or social problems adjusting. |
D |
| 08/10/2009 |
 |
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. |
E |
| 08/10/2009 |
 |
Have enough nurses to care for every resident in a way that maximizes the resident's well being. |
E |
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U.S. Nursing Home Registry |