RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/26/12. More recent reports/corrections may be available at the nursing home, ask to see all reports

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AUTUMN CARE OF BISCOE: BISCOE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/29/2009 Let residents give themselves their drugs if they are able. D 01/29/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 01/29/2009 Give professional services that meet a professional standard of quality. D 01/29/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 01/29/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 01/29/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 01/29/2009 Properly mark drugs and other similar products. D 01/13/2010 Give each resident care and services to get or keep the highest quality of life possible. D 10/13/2011 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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CYPRESS POINTE REHABILITATION: WILMINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/21/2009 Give professional services that meet a professional standard of quality. D 05/21/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/16/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/15/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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SILAS CREEK MANOR: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2009 Give professional services that meet a professional standard of quality. D 03/17/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/17/2010 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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PERSON CO MEM HOSP SNF REGINALD HARRIS ANNEX: ROXBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/03/2010 Keep each resident's personal and medical records private and confidential. E 06/03/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. E 06/03/2010 Store, cook, and give out food in a safe and clean way. E 06/03/2010 Properly mark drugs and other similar products. E 06/03/2010 Have a program to keep infection from spreading. D 08/18/2011 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. B Home Page National Watch List OR U.S. Nursing Home Registry

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BLUMENTHAL JEWISH NURSING & REHAB CENTER: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/29/2010 Keep each resident's personal and medical records private and confidential. B 01/29/2010 Give each resident care and services to get or keep the highest quality of life possible. D 01/29/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/29/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 01/29/2010 Properly mark drugs and other similar products. D 01/29/2010 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - DARTMOUTH: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/08/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 06/02/2010 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 04/06/2011 Store, cook, and give out food in a safe and clean way. E Home Page National Watch List OR U.S. Nursing Home Registry

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THE OAKS AT MAYVIEW: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/23/2010 Give each resident care and services to get or keep the highest quality of life possible. G 09/23/2010 Make sure that residents are safe from serious medication errors. G Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - ASHEVILLE: ASHEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/08/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 06/07/2010 Give the resident's legal representative the same rights as the resident. D 06/07/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER NURSING CARE/LEXI: LEXINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/25/2008 Provide needed housekeeping and maintenance. D 11/25/2008 Give professional services that follow each resident's written care plan. D 11/25/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/06/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 03/31/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 07/15/2010 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 07/15/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/09/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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PEAK RESOURCES - CHARLOTTE: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/24/2008 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 10/24/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 11/19/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/19/2009 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 08/10/2010 Make sure that the nursing home area is free of dangers that cause accidents. J 03/29/2011 Give each resident care and services to get or keep the highest quality of life possible. D 03/29/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - GREENSBORO: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/15/2010 Make sure that residents are safe from serious medication errors. D 12/15/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIBERTY NURSING AND REHAB CTR OF MECKLENBURG CTY: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/08/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 11/20/2008 Give professional services that meet a professional standard of quality. D 07/08/2009 Make sure that the attending doctor orders special diets. D 11/01/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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W R WINSLOW MEMORIAL HOME: ELIZABETH CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/09/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 11/10/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 09/29/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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SPRINGWOOD CARE CTR OF FORSYTH: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 11/05/2010 Protect each resident from all abuse, physical punishment, and being separated from others. J 11/05/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 12/17/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ST JOSEPH OF THE PINES HEALTH: SOUTHERN PINES, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/12/2009 Do a new assessment after any major change in a resident's physical or mental health. D 11/12/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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BLOWING ROCK HOSPITAL LTC: BLOWING ROCK, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/30/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 12/30/2009 Give each resident care and services to get or keep the highest quality of life possible. J Home Page National Watch List OR U.S. Nursing Home Registry

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MOUNTAIN RIDGE WELLNESS CTR: BLACK MOUNTAIN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/10/2008 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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KINDRED TRANSITIONAL CARE & REHAB-RALEIGH: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/24/2010 Give each resident care and services to get or keep the highest quality of life possible. J 03/30/2010 Keep each resident free from physical restraints, unless needed for medical treatment. D Home Page National Watch List OR U.S. Nursing Home Registry

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JACOB'S CREEK NURSING AND REHABILITATION CENTER: MADISON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/28/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/28/2011 Make sure that the nursing home area is free of dangers that cause accidents. E 05/28/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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KINDRED TRANSITIONAL CARE & REHAB-PETTIGREW: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/26/2009 Properly mark drugs and other similar products. D 03/25/2010 Properly mark drugs and other similar products. D 03/25/2010 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E Home Page National Watch List OR U.S. Nursing Home Registry

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UNIHEALTH POST - ACUTE CARE OF DURHAM: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/29/2010 Let the resident or the resident's representative look at all records. D 08/05/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 08/05/2010 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 08/25/2010 Have a private telephone available for use. D 08/25/2010 Provide services to meet the needs and preferences of each resident. D 08/25/2010 Keep safe, clean and homelike surroundings. D 10/21/2010 Have a program to keep infection from spreading. D 03/17/2011 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. D 11/04/2011 Give each resident care and services to get or keep the highest quality of life possible. D 11/04/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/04/2011 Make sure that the nursing home area is free of dangers that cause accidents. J 11/04/2011 Make sure that the attending doctor orders special diets. E Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT WILSON: WILSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/07/2009 Give each resident care and services to get or keep the highest quality of life possible. G 05/07/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 05/07/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 07/09/2009 Give professional services that meet a professional standard of quality. E 07/09/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 12/30/2009 Give each resident care and services to get or keep the highest quality of life possible. G 12/30/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 07/01/2010 Give each resident care and services to get or keep the highest quality of life possible. D 07/01/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/01/2010 Have a program to keep infection from spreading. K 04/27/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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GRACE HEALTHCARE OF DURHAM: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/10/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 04/13/2010 Give professional services that meet a professional standard of quality. D 04/13/2010 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 09/09/2010 Keep safe, clean and homelike surroundings. E 09/09/2010 Provide needed housekeeping and maintenance. E 09/09/2010 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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SUNNYBROOK HEALTHCARE & REHAB: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/09/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/09/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. J 06/09/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 06/09/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 06/09/2009 Give each resident care and services to get or keep the highest quality of life possible. J 06/09/2009 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & REHAB HICKORY VIEWMONT: HICKORY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/13/2011 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D Home Page National Watch List OR U.S. Nursing Home Registry

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KINDRED TRANSITIONAL CARE & REHAB-ROSE MANOR: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/25/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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EDWIN MORGAN CTR OF SCOTLAND M: LAURINBURG, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/20/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 11/18/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. C 11/18/2011 Give each resident care and services to get or keep the highest quality of life possible. D 11/18/2011 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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LUTHERAN HOME - WINSTON SALEM: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/07/2009 Keep each resident free from physical restraints, unless needed for medical treatment. D 04/07/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WALNUT COVE HEALTH AND REHABILITATION CENTER: WALNUT COVE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/10/2010 Protect the resident from a transfer or discharge that is not wanted or needed. D 03/10/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/09/2011 Give professional services that meet a professional standard of quality. D 06/09/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 07/20/2011 Make a complete assessment that covers all questions for areas that are listed in official regulations. B 11/22/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WESTCHESTER MANOR AT PROVIDENCE PLACE: HIGH POINT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/29/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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EDGEWOOD PLACE AT THE VILLAGE AT BROOKWOOD: BURLINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/02/2009 Quickly give a resident's personal money to the heads of his or her estate after the resident's death. B Home Page National Watch List OR U.S. Nursing Home Registry

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GRACE HEALTHCARE OF WINSTON SALEM: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/22/2008 Give professional services that meet a professional standard of quality. D 10/22/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 03/05/2009 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. D 03/05/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/06/2009 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 08/06/2009 Give each resident care and services to get or keep the highest quality of life possible. D 08/06/2009 Keep accurate and appropriate medical records. D 03/17/2010 Give each resident care and services to get or keep the highest quality of life possible. D 06/24/2010 Have a program to keep infection from spreading. D 07/08/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 09/24/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/24/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/24/2010 Give each resident care and services to get or keep the highest quality of life possible. D 09/24/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/24/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 01/19/2011 Let residents give themselves their drugs if they are able. D 01/19/2011 Give professional services that meet a professional standard of quality. D 04/06/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 05/12/2011 Provide services to meet the needs and preferences of each resident. D 05/12/2011 Provide needed housekeeping and maintenance. C 05/12/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/10/2011 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. B 12/08/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HUNTERSVILLE OAKS: HUNTERSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/06/2011 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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ENFIELD OAKS NURSING AND REHABILITATION CENTER: ENFIELD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/02/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 07/02/2010 Give each resident enough fluids to keep them healthy and prevent dehydration. D Home Page National Watch List OR U.S. Nursing Home Registry

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CANTON CHRISTIAN CONVALESCENT CTR: MAGGIE VALLEY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/17/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/19/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/19/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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CARRINGTON PLACE: MATTHEWS, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/08/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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GUARDIAN CARE OF ZEBULON INC: ZEBULON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/29/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 10/29/2010 Give professional services that follow each resident's written care plan. G 10/29/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. H 10/29/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 10/29/2010 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HEALTHCARE OF HIGH POINT: HIGH POINT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/07/2010 Keep safe, clean and homelike surroundings. E 05/07/2010 Make a complete assessment that covers all questions for areas that are listed in official regulations. B 05/07/2010 Give professional services that meet a professional standard of quality. D 05/07/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/07/2010 Store, cook, and give out food in a safe and clean way. F 12/21/2010 Give each resident care and services to get or keep the highest quality of life possible. J 12/21/2010 Make sure that the nursing home area is free of dangers that cause accidents. J 12/21/2010 Get services outside the nursing home that meet professional standards. B Home Page National Watch List OR U.S. Nursing Home Registry

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LUTHERAN HOME-ALBEMARLE: ALBEMARLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/25/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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WILLOW CREEK NURSING AND REHABILITATION CENTER: GOLDSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/05/2009 Make sure that the attending doctor orders special diets. D 02/05/2009 Store, cook, and give out food in a safe and clean way. F 12/10/2009 Have a program to keep infection from spreading. D 10/28/2010 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CTR HEALTH & REHAB/SALISBURY: SALISBURY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/29/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - STARMOUNT: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/29/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/29/2008 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 11/12/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/29/2009 Make sure that residents are well nourished. D 08/05/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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NORTHCHASE NURSING AND REHABILITATION CENTER: WILMINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/08/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HEALTHCARE OF ELKIN: ELKIN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/15/2010 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D Home Page National Watch List OR U.S. Nursing Home Registry

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MOUNT OLIVE CARE AND REHABILITATION CENTER: MOUNT OLIVE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/01/2009 Keep safe, clean and homelike surroundings. B 05/20/2010 Provide services to meet the needs and preferences of each resident. D 05/20/2010 Keep safe, clean and homelike surroundings. E 05/20/2010 Give each resident care and services to get or keep the highest quality of life possible. E 05/20/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/20/2010 Have a program to keep infection from spreading. D 04/01/2011 Keep safe, clean and homelike surroundings. E Home Page National Watch List OR U.S. Nursing Home Registry

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WHITE OAK MANOR - TRYON: TRYON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/29/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & REHABILITATION/STATESVILLE: STATESVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/15/2008 Try to resolve each resident's complaints quickly. D 05/20/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 05/20/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 06/22/2011 Give each resident care and services to get or keep the highest quality of life possible. D 06/22/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF MOCKSVILLE: MOCKSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/27/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/27/2011 Give the right treatment and services to residents who have mental or social problems adjusting. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT CONCORD: CONCORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/11/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 04/23/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/02/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/29/2010 Provide needed housekeeping and maintenance. D 09/29/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CLEMMONS NURSING & REHAB CENTER: CLEMMONS, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 05/27/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 05/27/2010 Protect each resident from all abuse, physical punishment, and being separated from others. J 05/27/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. J 05/27/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 05/27/2010 Give each resident care and services to get or keep the highest quality of life possible. J 05/27/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/27/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 05/27/2010 Have a program to keep infection from spreading. E 05/27/2010 Be administered in a way that leads to the highest possible level of well being for each resident. J Home Page National Watch List OR U.S. Nursing Home Registry

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GREENHAVEN HEALTH AND REHABILITATION CENTER: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/05/2009 Provide activities to meet the needs of each resident. D 03/29/2010 Keep safe, clean and homelike surroundings. E 03/29/2010 Provide needed housekeeping and maintenance. E 03/29/2010 Store, cook, and give out food in a safe and clean way. E 04/30/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 04/30/2010 Protect residents from mistreatment, neglect, and/or theft of personal property. J 04/30/2010 Give each resident care and services to get or keep the highest quality of life possible. J 04/30/2010 Make sure that residents are safe from serious medication errors. J 04/07/2011 Provide needed housekeeping and maintenance. E 04/07/2011 Give each resident care and services to get or keep the highest quality of life possible. D 07/29/2011 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT WILKESBORO: WILKESBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/29/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/20/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT CHARLOTTE: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/28/2009 Keep each resident free from physical restraints, unless needed for medical treatment. E 05/28/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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SOUTH VILLAGE: ROCKY MOUNT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/03/2008 Properly mark drugs and other similar products. D 12/03/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 02/12/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/12/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 03/11/2009 Have a private telephone available for use. D 04/07/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. E 04/07/2009 Give professional services that meet a professional standard of quality. D 09/15/2010 Give professional services that meet a professional standard of quality. D 10/28/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 12/11/2010 Try to resolve each resident's complaints quickly. C 12/11/2010 Protect residents from mistreatment, neglect, and/or theft of personal property. D 12/11/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 12/11/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/11/2010 Provide services to meet the needs and preferences of each resident. D 12/11/2010 Give professional services that follow each resident's written care plan. D 12/11/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 12/11/2010 Make sure that the nursing home area is free of dangers that cause accidents. E 12/11/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 11/22/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/22/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/22/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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LENOIR HEALTHCARE CENTER: LENOIR, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/12/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIGHTMOOR NURSING CENTER: SALISBURY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/24/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/24/2009 Give each resident care and services to get or keep the highest quality of life possible. J 12/03/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 12/03/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 12/03/2009 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 12/03/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 12/03/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 06/08/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 01/06/2011 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. K Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSITY PLACE NURSING AND REHABILITATION CENTER: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 08/25/2009 Develop a plan with the resident and family for the resident's care after leaving the nursing home. G 06/10/2010 Give professional services that meet a professional standard of quality. D 06/10/2010 Make sure that residents are safe from serious medication errors. J 10/04/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 12/23/2010 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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SILER CITY CARE AND REHABILITATION CENTER: SILER CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/16/2009 Provide needed housekeeping and maintenance. D 08/04/2011 Protect each resident from all abuse, physical punishment, and being separated from others. J 08/04/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. J 08/04/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 08/04/2011 Assess the resident when the resident enters the nursing home, in a timely manner. D 08/04/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D Home Page National Watch List OR U.S. Nursing Home Registry

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PINE RIDGE HEALTH AND REHABILITATION CENTER: THOMASVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/20/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 11/16/2010 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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ROANOKE RIVER NURSING AND REHABILITATION CENTER: WILLIAMSTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/03/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 08/13/2009 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G 02/25/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 02/16/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/19/2011 Give each resident care and services to get or keep the highest quality of life possible. D 08/19/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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BETHANY WOODS NURSING AND REHABILITATION CENTER: ALBEMARLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/15/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 12/03/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 07/22/2011 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 07/22/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D Home Page National Watch List OR U.S. Nursing Home Registry

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KENANSVILLE HEALTH & REHABILITATION CENTER: KENANSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/16/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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WHITE OAK MANOR - KINGS MOUNTAIN: KINGS MOUNTAIN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/22/2009 Give professional services that meet a professional standard of quality. D 04/22/2009 Make sure that residents are safe from serious medication errors. D 10/29/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 02/10/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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LUTHERAN HOME AT TRINITY OAKS: SALISBURY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/25/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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RANDOLPH HEALTH AND REHABILITATION CENTER: ASHEBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/20/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 08/04/2011 Provide needed housekeeping and maintenance. D 08/04/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/04/2011 Keep all essential equipment working safely. D Home Page National Watch List OR U.S. Nursing Home Registry

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HARMONY HALL NURSING AND REHABILITATION CENTER: KINSTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/21/2010 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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LINCOLN NURSING CENTER INC: LINCOLNTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/12/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. J 06/12/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 07/08/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/16/2010 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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ABERNETHY LAURELS: NEWTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/01/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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REHAB AND HEALTH CENTER OF GAS: GASTONIA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/19/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 05/19/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHOWAN RIVER NURSING AND REHABILITATION CENTER: EDENTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/19/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 09/02/2010 Protect each resident from all abuse, physical punishment, and being separated from others. J 01/13/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/13/2011 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 07/28/2011 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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YADKIN NURSING CARE CENTER: YADKINVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/07/2009 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. B Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - GREENVILLE: GREENVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/14/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 05/14/2009 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. E 12/22/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 12/22/2009 post nurse staffing information. C 12/22/2009 Make sure that residents are well nourished. E Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CTR HEALTH & REHAB/GASTO: GASTONIA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/17/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 06/26/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/26/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/26/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 06/26/2009 Make sure that the nursing home area is free of dangers that cause accidents. E 06/26/2009 Give each resident enough fluids to keep them healthy and prevent dehydration. D 06/26/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 08/19/2009 Give professional services that meet a professional standard of quality. E 08/19/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 10/08/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/08/2009 Have a program to keep infection from spreading. D 02/04/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/04/2010 Give each resident care and services to get or keep the highest quality of life possible. D 03/17/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/17/2010 Have a program to keep infection from spreading. D 05/19/2011 Give professional services that meet a professional standard of quality. D 05/19/2011 Give each resident care and services to get or keep the highest quality of life possible. D 11/15/2011 Make sure that residents are safe from serious medication errors. J Home Page National Watch List OR U.S. Nursing Home Registry

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CRYSTAL BLUFFS REHABILITATION AND HEALTH CARE CENT: MOREHEAD CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/26/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WHITE OAK MANOR - SHELBY: SHELBY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/21/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 03/02/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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TRIAD CARE AND REHABILITATION CENTER: HIGH POINT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/24/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. J 10/24/2008 Give each resident care and services to get or keep the highest quality of life possible. J 11/25/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. G 11/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 08/06/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/16/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/16/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 07/16/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 07/16/2010 Store, cook, and give out food in a safe and clean way. E 07/16/2010 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D Home Page National Watch List OR U.S. Nursing Home Registry

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BLESSED HEALTH & REHAB OF DUNN, LLC: DUNN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/02/2009 Send and promptly deliver unopened mail to residents. B 04/02/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/02/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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SMITHFIELD MANOR INC: SMITHFIELD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/04/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANOR CARE HEALTH SVCS PINEHURST: PINEHURST, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/03/2009 Make sure that each resident's nutritional needs were met. G 12/03/2009 Give each resident enough fluids to keep them healthy and prevent dehydration. G 12/03/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 06/03/2010 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH AND RETIREMENT: MOORESVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/12/2009 Give professional services that meet a professional standard of quality. E 03/25/2011 Try to resolve each resident's complaints quickly. B 03/25/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/25/2011 Have a program to keep infection from spreading. D 11/09/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 11/09/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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WESLEY PINES RETIREMENT COMM: LUMBERTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/05/2009 Store, cook, and give out food in a safe and clean way. E 06/29/2011 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE / GREENVILLE: GREENVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/18/2009 Provide services to meet the needs and preferences of each resident. D 06/18/2009 Store, cook, and give out food in a safe and clean way. E 07/29/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/29/2010 Have a program to keep infection from spreading. D 10/27/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 10/27/2010 Give each resident care and services to get or keep the highest quality of life possible. G 07/20/2011 Give professional services that meet a professional standard of quality. D 07/20/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE & REHAB: CONCORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/06/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 05/06/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 08/27/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/16/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/16/2010 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 09/16/2010 Give professional services that meet a professional standard of quality. D 09/16/2010 Give professional services that follow each resident's written care plan. D 09/16/2010 Give each resident care and services to get or keep the highest quality of life possible. D 09/16/2010 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 03/15/2011 Give professional services that meet a professional standard of quality. D 11/21/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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KINDRED TRANSITIONAL CARE & REHAB-ELIZABETH CITY: ELIZABETH CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/26/2010 Give professional services that meet a professional standard of quality. D 05/26/2010 Make sure that each resident's nutritional needs were met. D Home Page National Watch List OR U.S. Nursing Home Registry

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FIVE OAKS MANOR: CONCORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/23/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 06/17/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/22/2009 Have a program to keep infection from spreading. D 09/11/2009 Give professional services that meet a professional standard of quality. D 09/11/2009 Give each resident care and services to get or keep the highest quality of life possible. D 09/11/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/11/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 09/11/2009 Properly mark drugs and other similar products. D 11/12/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/12/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 09/08/2011 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - SURRY COMMUNITY: MOUNT AIRY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/14/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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LONGLEAF NEURO-MEDICAL TREATMENT CENTER: WILSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/27/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MOUNTAIN VIEW MANOR NURSING CE: BRYSON CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/09/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 04/28/2011 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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WILLOW RIDGE OF NC LLC: RUTHERFORDTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/01/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 12/10/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 12/10/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 04/15/2010 Give professional services that meet a professional standard of quality. D 04/15/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 08/25/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/19/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - CHARLOTTE: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 07/23/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 11/19/2009 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 04/29/2010 Store, cook, and give out food in a safe and clean way. F 06/15/2010 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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CAPITAL NURSING AND REHABILITATION CENTER: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/14/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. J 10/14/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 01/21/2009 Provide enough notice before discharging or transferring a resident. D 11/04/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/04/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF BANNER ELK: BANNER ELK, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/08/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/08/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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STONECREEK HEALTH AND REHABILITATION: ASHEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/13/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/13/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 04/13/2011 Use a registered nurse at least 8 hours a day, 7 days a week. C 04/13/2011 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIBERTY COMMONS N&R CTR OF COLUMBUS CTY: WHITEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/19/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF NEW BERN: NEW BERN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/25/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE LILLINGTON: LILLINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/02/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/29/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 01/29/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/29/2009 Have a program to keep infection from spreading. E 03/14/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 03/14/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 03/14/2009 Give each resident care and services to get or keep the highest quality of life possible. G 03/14/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 11/05/2009 Give professional services that meet a professional standard of quality. D 12/11/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 10/22/2010 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. B 10/22/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 10/22/2010 Send and promptly deliver unopened mail to residents. B 10/22/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 10/22/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 10/22/2010 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 10/22/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 10/22/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. J 10/22/2010 Give professional services that meet a professional standard of quality. D 10/22/2010 Make sure that each resident gets help to keep vision and hearing. D 10/22/2010 Make sure that a resident does not become withdrawn, angry or depressed if these problems did not exist before. J 10/22/2010 Make sure that each resident's nutritional needs were met. D 10/22/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 10/22/2010 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 10/22/2010 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 10/22/2010 Have a program to keep infection from spreading. E 12/06/2010 Give professional services that meet a professional standard of quality. D 12/06/2010 Give each resident care and services to get or keep the highest quality of life possible. G 02/26/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/26/2011 Give each resident care and services to get or keep the highest quality of life possible. D 02/26/2011 Make sure that the nursing home area is free of dangers that cause accidents. J 09/29/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIVER TRACE NURSING AND REHABILITATION CENTER: WASHINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/10/2009 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D 01/13/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LEE COUNTY NURSING AND REHABILITATION CENTER: SANFORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/12/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 12/12/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 02/20/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. E 02/20/2009 Provide needed housekeeping and maintenance. E 02/20/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/20/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 02/20/2009 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. C 06/10/2009 Give professional services that meet a professional standard of quality. D 06/10/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 06/10/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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PREMIER NURSING AND REHABILITATION CENTER: JACKSONVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/28/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 10/28/2010 Give each resident care and services to get or keep the highest quality of life possible. D 10/28/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 05/10/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 07/19/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 07/19/2011 Make sure that residents are safe from serious medication errors. J Home Page National Watch List OR U.S. Nursing Home Registry

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MARY GRAN NURSING CENTER: CLINTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/17/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 08/19/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 02/07/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 03/11/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 03/11/2011 Make sure that the nursing home area is free of dangers that cause accidents. J 04/19/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/07/2011 Give each resident care and services to get or keep the highest quality of life possible. D 09/22/2011 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 09/22/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/22/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/22/2011 Store, cook, and give out food in a safe and clean way. E 09/22/2011 Get rid of garbage properly. E 09/22/2011 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D Home Page National Watch List OR U.S. Nursing Home Registry

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MAGNOLIA LANE NURSING AND REHABILITATION CENTER: MORGANTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/26/2009 Try to resolve each resident's complaints quickly. D 10/27/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/27/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 10/27/2010 Give each resident enough fluids to keep them healthy and prevent dehydration. D 02/24/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER H & REHAB WEAVERV: WEAVERVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/25/2011 Give professional services that meet a professional standard of quality. E 08/25/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - HENDERSONVILLE: HENDERSONVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/01/2009 Give each resident care and services to get or keep the highest quality of life possible. D 04/24/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 04/24/2010 Give each resident care and services to get or keep the highest quality of life possible. J 05/19/2010 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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KINDRED TRANSITIONAL CARE & REHAB-CHAPEL HILL: CHAPEL HILL, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/02/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/02/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 10/02/2008 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 10/24/2008 Give each resident care and services to get or keep the highest quality of life possible. G 03/27/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 03/27/2009 Make sure that each resident's nutritional needs were met. G 03/27/2009 Give each resident enough fluids to keep them healthy and prevent dehydration. G 03/27/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 04/30/2010 Keep accurate and appropriate medical records. D 01/21/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/21/2011 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 01/21/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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COLONY RIDGE NURSING AND REHABILITATION CENTER: NAGS HEAD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/12/2009 Give professional services that meet a professional standard of quality. D 04/08/2009 Provide needed housekeeping and maintenance. D 05/02/2011 Provide needed housekeeping and maintenance. E 05/02/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/02/2011 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 05/02/2011 Provide bedrooms that don't allow residents to see each other when privacy is needed. D 09/15/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT REIDSVILLE: REIDSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/14/2010 Keep each resident's personal and medical records private and confidential. D 10/14/2010 Provide needed housekeeping and maintenance. E 10/14/2010 Properly mark drugs and other similar products. D 10/14/2010 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D 10/14/2010 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D 11/17/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/17/2011 Provide needed housekeeping and maintenance. D 11/17/2011 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIDGEWOOD MANOR: WASHINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/19/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/19/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/26/2011 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CTR HEALTH & REHABI HICK: HICKORY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/05/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 03/05/2009 Give professional services that meet a professional standard of quality. D 03/05/2009 Keep accurate and appropriate medical records. D 04/02/2009 Give professional services that meet a professional standard of quality. D 04/07/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/07/2009 Give each resident care and services to get or keep the highest quality of life possible. D 04/13/2009 Give each resident care and services to get or keep the highest quality of life possible. G 06/04/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 05/10/2010 Give each resident care and services to get or keep the highest quality of life possible. D 02/10/2011 Give professional services that meet a professional standard of quality. J 02/10/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J Home Page National Watch List OR U.S. Nursing Home Registry

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SUNRISE REHABILITATION & CARE: NEBO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/24/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/24/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/24/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 04/01/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/01/2011 Make sure that the nursing home area is free of dangers that cause accidents. J 07/07/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/20/2011 Have a program to keep infection from spreading. D 10/12/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J Home Page National Watch List OR U.S. Nursing Home Registry

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TWIN LAKES COMMUNITY: BURLINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/08/2010 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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WILMINGTON HEALTH AND REHABILITATION CENTER: WILMINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/06/2010 Protect each resident from all abuse, physical punishment, and being separated from others. K 03/06/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. K 03/06/2010 Be administered in a way that leads to the highest possible level of well being for each resident. K Home Page National Watch List OR U.S. Nursing Home Registry

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BARBOUR COURT NURSING AND REHABILITATION CENTER: SMITHFIELD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/16/2010 Give each resident care and services to get or keep the highest quality of life possible. D 12/08/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/08/2010 Give professional services that meet a professional standard of quality. D 02/22/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 02/22/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. J 02/22/2011 Give each resident enough fluids to keep them healthy and prevent dehydration. J 11/21/2011 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 11/21/2011 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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WHITE OAK MANOR - CHARLOTTE: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/02/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/02/2009 Give professional services that follow each resident's written care plan. D 06/02/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WARREN HILLS A PERSONAL CARE: WARRENTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/25/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 11/25/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 06/24/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. E 06/24/2010 Provide services to meet the needs and preferences of each resident. E 06/24/2010 Provide needed housekeeping and maintenance. E 06/24/2010 Give professional services that meet a professional standard of quality. D 01/27/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/27/2011 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 03/22/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 03/22/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 03/22/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & REHAB/EDEN: EDEN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/21/2010 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE FOUNTAINS AT THE ALBEMARLE: TARBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/13/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 04/13/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 04/13/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & REHAB/CH: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/05/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 08/26/2009 Give professional services that follow each resident's written care plan. D 08/26/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 08/26/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 08/26/2009 Have a program to keep infection from spreading. E 03/01/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/01/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 09/16/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 10/27/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 03/17/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/17/2011 Give professional services that meet a professional standard of quality. D 03/17/2011 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 07/14/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/14/2011 Give each resident care and services to get or keep the highest quality of life possible. D 11/04/2011 Provide needed housekeeping and maintenance. B 11/04/2011 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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HARBORVIEW HEALTH CARE CENTER: MOREHEAD CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/26/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 02/26/2009 Give each resident care and services to get or keep the highest quality of life possible. J 02/26/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 04/20/2011 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D Home Page National Watch List OR U.S. Nursing Home Registry

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CAMELOT MANOR NURSING CARE FAC: GRANITE FALLS, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/19/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/21/2009 Provide services to meet the needs and preferences of each resident. E 09/16/2009 Give professional services that meet a professional standard of quality. D 09/16/2009 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 11/12/2009 Give professional services that meet a professional standard of quality. D 09/30/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 03/10/2011 Have a program to keep infection from spreading. E 05/10/2011 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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VALLEY NURSING CENTER: TAYLORSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/28/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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MOREHEAD NURSING CENTER: EDEN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/28/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/28/2011 Keep assessments completed in the preceding 15 months in the resident's active record. C 04/28/2011 Give the right treatment and services to residents who have mental or social problems adjusting. D 04/28/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 04/28/2011 At least once a month, have a licensed pharmacist check the drugs that each resident takes. E 04/28/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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GLENCARE: WARSAW, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/11/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 04/29/2009 Provide needed housekeeping and maintenance. B Home Page National Watch List OR U.S. Nursing Home Registry

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BEYSTONE HEALTH & REHABILITATION: FLETCHER, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/22/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/22/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 11/19/2009 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 06/14/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/14/2011 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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KINDRED TRANSITIONAL CARE AND REHAB-MONROE: MONROE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/21/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 04/28/2011 Provide services to meet the needs and preferences of each resident. D 04/28/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/29/2011 Make sure that the attending doctor orders special diets. D Home Page National Watch List OR U.S. Nursing Home Registry

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CAROLINA CARE CENTER: CHERRYVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/29/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/29/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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TRANSITIONAL HEALTH SERVICES OF KANNAPOLIS: KANNAPOLIS, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/02/2008 Make sure that each resident's nutritional needs were met. D Home Page National Watch List OR U.S. Nursing Home Registry

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GUARDIAN CARE OF ROCKY MOUNT: ROCKY MOUNT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/27/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 01/27/2009 Give each resident care and services to get or keep the highest quality of life possible. G 01/27/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 01/27/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 04/06/2009 Give each resident care and services to get or keep the highest quality of life possible. J 07/16/2009 Give professional services that meet a professional standard of quality. D 08/05/2009 Give each resident care and services to get or keep the highest quality of life possible. G 12/30/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 12/30/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G 04/28/2010 Give each resident care and services to get or keep the highest quality of life possible. D 07/20/2010 Give each resident care and services to get or keep the highest quality of life possible. D 07/20/2010 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 12/30/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/30/2010 Try to resolve each resident's complaints quickly. D 12/30/2010 Give each resident care and services to get or keep the highest quality of life possible. D 12/30/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 12/30/2010 Have a program to keep infection from spreading. D 12/30/2010 Keep accurate and appropriate medical records. B 03/03/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 03/03/2011 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 03/03/2011 Keep safe, clean and homelike surroundings. E 03/03/2011 Give each resident care and services to get or keep the highest quality of life possible. J 03/03/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/03/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. G 03/03/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 03/03/2011 Make sure that doctors visit residents regularly, as required. D 03/03/2011 Keep accurate and appropriate medical records. D 09/23/2011 Keep each resident's personal and medical records private and confidential. D 09/23/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/23/2011 Provide needed housekeeping and maintenance. B 09/23/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/23/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/23/2011 Make sure that each resident's nutritional needs were met. D 09/23/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/23/2011 Have a program to keep infection from spreading. D 09/23/2011 Keep accurate and appropriate medical records. D 10/11/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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ALLEGHANY CARE AND REHABILITATION CENTER: SPARTA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/19/2011 Give professional services that meet a professional standard of quality. D 09/29/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/21/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/21/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & REHAB/HE: HERTFORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/03/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/03/2010 Make sure that the nursing home area is free of dangers that cause accidents. J 10/27/2010 Give professional services that follow each resident's written care plan. D 10/27/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 10/27/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 12/08/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 12/08/2010 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 12/08/2010 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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MACON VALLEY NURSING AND REHABILITATION CENTER: FRANKLIN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/14/2010 Keep each resident's personal and medical records private and confidential. D 01/14/2010 Give each resident care and services to get or keep the highest quality of life possible. D 01/14/2010 Have a program to keep infection from spreading. D 06/09/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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STANLEY TOTAL LIVING CENTER: STANLEY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 10/05/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & REHAB/YA: YANCEYVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/18/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/18/2009 Give each resident care and services to get or keep the highest quality of life possible. D 03/18/2009 Properly mark drugs and other similar products. D 01/27/2011 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROANOKE LANDING NURSING AND REHABILITATION CENTER: PLYMOUTH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/01/2009 Protect each resident from all abuse, physical punishment, and being separated from others. J 03/17/2011 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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POPLAR HEIGHTS CARE AND REHABILITATION: ELIZABETHTOWN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/27/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/31/2010 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF SALISBURY: SALISBURY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/19/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/19/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CTR HEALTH & REHAB/SPRUC: SPRUCE PINE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/12/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 11/12/2008 Give professional services that meet a professional standard of quality. D 11/12/2008 Give each resident care and services to get or keep the highest quality of life possible. D 01/14/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 10/05/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 10/05/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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WOODLAND HILL CARE AND REHABILITATION: ASHEBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/29/2009 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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HUNTER HILLS NURSING AND REHABILITATION CENTER: ROCKY MOUNT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/05/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 03/18/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/22/2010 Give each resident care and services to get or keep the highest quality of life possible. D 12/16/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF RAEFORD: RAEFORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/12/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/12/2009 Give professional services that meet a professional standard of quality. D 03/12/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 04/15/2010 Provide needed housekeeping and maintenance. D 04/15/2010 Give professional services that meet a professional standard of quality. D 04/15/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 04/15/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 10/19/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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MOORESVILLE CENTER: MOORESVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/12/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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THE OAKS: WINSTON SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/22/2009 Try to resolve each resident's complaints quickly. D 06/23/2010 Give professional services that meet a professional standard of quality. D 06/23/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 06/23/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 03/31/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 03/31/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/31/2011 Have a program to keep infection from spreading. D 11/02/2011 Keep each resident's personal and medical records private and confidential. D 11/02/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/02/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 11/02/2011 Store, cook, and give out food in a safe and clean way. D 11/02/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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MOUNTAIN HOME HEALTH AND REHAB: HENDERSONVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/27/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 07/27/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 11/23/2009 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. B 11/23/2009 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D 01/20/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/20/2010 Give each resident care and services to get or keep the highest quality of life possible. E 01/20/2010 Make sure that residents are safe from serious medication errors. D 07/13/2011 Make sure that the attending doctor orders special diets. E Home Page National Watch List OR U.S. Nursing Home Registry

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SALISBURY CENTER: SALISBURY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/29/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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MAGNOLIA ESTATES SKILLED CARE: SPENCER, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/08/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 07/08/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE / OXFORD: OXFORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/26/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 08/04/2010 Listen to the resident or family groups or act on their complaints or suggestions. E 08/04/2010 Have a program to keep infection from spreading. D 12/09/2010 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D Home Page National Watch List OR U.S. Nursing Home Registry

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RICHMOND PINES HEALTHCARE AND REHABILITATION CENTE: HAMLET, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/09/2010 Give each resident care and services to get or keep the highest quality of life possible. D 05/06/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 05/06/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 06/17/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 03/23/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. B 03/23/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF SHALLOTTE: SHALLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/01/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 04/01/2009 Give each resident enough fluids to keep them healthy and prevent dehydration. J 04/01/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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MARGATE HEALTH AND REHAB CENTER: JEFFERSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/22/2010 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 07/14/2011 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 07/14/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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HUNTINGTON HEALTH CARE: BURGAW, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/16/2010 Make sure that the nursing home area is free of dangers that cause accidents. E Home Page National Watch List OR U.S. Nursing Home Registry

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WHITE OAK MANOR - BURLINGTON: BURLINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/19/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/19/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 11/19/2008 Keep all essential equipment working safely. D 02/01/2011 Provide needed housekeeping and maintenance. D Home Page National Watch List OR U.S. Nursing Home Registry

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MOUNTAIN TRACE REHABILITATION & NURSING CENTER: SYLVA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/04/2009 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. B 12/04/2009 Give professional services that meet a professional standard of quality. D 12/04/2009 Give the right treatment and services to residents who have mental or social problems adjusting. D 12/04/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 11/03/2010 Quickly give a resident's personal money to the heads of his or her estate after the resident's death. B 11/03/2010 Give each resident care and services to get or keep the highest quality of life possible. E 11/03/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/20/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/20/2011 Give professional services that meet a professional standard of quality. D 01/20/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/20/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 08/23/2011 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 10/14/2011 Provide needed housekeeping and maintenance. B 10/14/2011 Have a program to keep infection from spreading. D 11/01/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER NURSING CARE/SHAM: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/18/2011 Give professional services that meet a professional standard of quality. D 08/18/2011 Give each resident care and services to get or keep the highest quality of life possible. D 12/06/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/06/2011 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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BROOKSIDE REHABILITATION AND CARE: BURNSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/05/2010 Protect each resident from all abuse, physical punishment, and being separated from others. J 08/05/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 11/10/2010 Keep each resident's personal and medical records private and confidential. D 11/10/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 11/10/2010 Have a program to keep infection from spreading. D 09/08/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/08/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/02/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 11/02/2011 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEADOWWOOD NURSING CENTER: GASTONIA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/20/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 05/27/2010 Provide needed housekeeping and maintenance. D 05/05/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 07/08/2011 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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LIBERTY COMMONS NSG AND REHAB CTR OF HALIFAX CTY: WELDON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/14/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/30/2011 Try to resolve each resident's complaints quickly. D 09/30/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROXBORO NURSING CENTER: ROXBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/22/2009 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF FOREST CITY: FOREST CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/29/2009 Give professional services that meet a professional standard of quality. D 11/12/2009 Give professional services that meet a professional standard of quality. D 06/30/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/07/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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SENIOR CITIZENS HOME: HENDERSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/01/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 09/29/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HLTH & RETIREMENT: CLAYTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/03/2008 Give professional services that meet a professional standard of quality. J 10/03/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 10/03/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. J 03/26/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. E 03/26/2010 Make sure that residents are safe from serious medication errors. D 10/01/2010 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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KERR LAKE NURSING AND REHABILITATION CENTER: HENDERSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/24/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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THE LAURELS OF HENDERSONVILLE: HENDERSONVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/15/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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CORNERSTONE NURSING AND REHABILITATION CENTER: DUNN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/26/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 03/26/2009 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. D 03/16/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 03/16/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 01/06/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 01/06/2011 Give each resident care and services to get or keep the highest quality of life possible. D 01/06/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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GATEWAY REHABILITATION AND HEALTHCARE: LENOIR, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 01/04/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/31/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE GRAYBRIER NURS & RETIREMENT CT: TRINITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/14/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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SARDIS OAKS: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/30/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH AND REHAB: WILSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/03/2009 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 05/27/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/16/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF CHAPEL HILL: CHAPEL HILL, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/04/2008 Protect each resident from all abuse, physical punishment, and being separated from others. J 10/04/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. J 10/04/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 10/17/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/17/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 08/14/2009 Give professional services that meet a professional standard of quality. D 01/28/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. B 07/27/2010 Protect each resident from all abuse, physical punishment, and being separated from others. K 07/27/2010 Give professional services that meet a professional standard of quality. K 07/27/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. K 07/27/2010 Make sure that residents are safe from serious medication errors. K 08/12/2011 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 08/12/2011 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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FRANKLIN OAKS NURSING AND REHABILITATION CENTER: LOUISBURG, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/23/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/29/2009 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 10/29/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. G 10/29/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 10/29/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 12/17/2009 Have a program to keep infection from spreading. D 05/20/2010 Keep each resident's personal and medical records private and confidential. D 05/20/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/20/2010 Store, cook, and give out food in a safe and clean way. E 05/20/2010 Make sure that doctors visit residents regularly, as required. D 05/20/2010 Properly mark drugs and other similar products. D 05/20/2010 Have a program to keep infection from spreading. D 09/09/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 11/18/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 11/18/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 11/18/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/23/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. G 02/23/2011 Provide needed housekeeping and maintenance. D 02/23/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/23/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 02/23/2011 Have a program to keep infection from spreading. D 08/25/2011 Try to resolve each resident's complaints quickly. D Home Page National Watch List OR U.S. Nursing Home Registry

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GUARDIAN CARE OF ROANOKE RAPIDS: ROANOKE RAPIDS, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/21/2010 Try to resolve each resident's complaints quickly. D 10/21/2010 Give professional services that meet a professional standard of quality. E Home Page National Watch List OR U.S. Nursing Home Registry

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PEAK RESOURCES - ALAMANCE, INC: GRAHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/30/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/30/2009 Give each resident care and services to get or keep the highest quality of life possible. D 01/26/2011 Protect residents from mistreatment, neglect, and/or theft of personal property. D 12/01/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/01/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HLTH & REHAB: WINDSOR, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/29/2009 Give professional services that meet a professional standard of quality. D 12/22/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/22/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 12/22/2010 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D Home Page National Watch List OR U.S. Nursing Home Registry

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MAPLE LEAF HEALTH CARE: STATESVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/06/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/27/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/27/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/27/2011 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. G 05/27/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 05/27/2011 Give each resident care and services to get or keep the highest quality of life possible. J 05/27/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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BIG ELM RETIREMENT AND NURSING CENTERS: KANNAPOLIS, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/17/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/13/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/13/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/30/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 09/30/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 03/17/2011 At least once a month, have a licensed pharmacist check the drugs that each resident takes. G Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH AND REHABILITATION/GOLDSBORO: GOLDSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/03/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 04/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 10/16/2009 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 10/16/2009 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D 10/16/2009 Give professional services that meet a professional standard of quality. D 10/16/2009 Give professional services that follow each resident's written care plan. D 10/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 10/16/2009 Have enough nurses to care for every resident in a way that maximizes the resident's well being. G 02/25/2010 Make sure that the nursing home area is free of dangers that cause accidents. E 02/25/2010 Have a program to keep infection from spreading. E 08/12/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/18/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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GUARDIAN CARE OF HENDERSON: HENDERSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/08/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 05/12/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & RETIREMENT/MONROE: MONROE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/09/2009 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D Home Page National Watch List OR U.S. Nursing Home Registry

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CENTERCLAIR: LEXINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/12/2009 Try to resolve each resident's complaints quickly. D 03/12/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 04/21/2010 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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WHISPERING PINES NURSING & REHAB CENTER: FAYETTEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/06/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/06/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/08/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/08/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 06/14/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/14/2011 Give each resident care and services to get or keep the highest quality of life possible. D 08/03/2011 Provide enough notice before discharging or transferring a resident. D 08/03/2011 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D 08/17/2011 Keep each resident's personal and medical records private and confidential. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF SALUDA: SALUDA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/11/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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HIGHLAND HOUSE REHABILITATION AND HEALTHCARE: FAYETTEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/05/2009 Keep each resident free from physical restraints, unless needed for medical treatment. D 06/05/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 06/05/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/05/2009 Give professional services that meet a professional standard of quality. D 06/05/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 06/05/2009 Store, cook, and give out food in a safe and clean way. E 06/05/2009 Get rid of garbage properly. D 06/05/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 06/05/2009 Keep all essential equipment working safely. D 05/14/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 09/13/2010 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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PINEY GROVE NURSING AND REHABILITATION CENTER: KERNERSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/18/2009 Give professional services that meet a professional standard of quality. D 07/15/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. E 07/15/2010 Give each resident care and services to get or keep the highest quality of life possible. D 12/14/2011 Protect residents from mistreatment, neglect, and/or theft of personal property. J 12/14/2011 Give each resident care and services to get or keep the highest quality of life possible. J 12/14/2011 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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RICH SQUARE HEALTH CARE CENTER: RICH SQUARE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/11/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/11/2008 Give professional services that meet a professional standard of quality. D 12/11/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/11/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 12/11/2008 Give each resident enough fluids to keep them healthy and prevent dehydration. D 09/02/2009 Give professional services that meet a professional standard of quality. D 09/02/2009 Give each resident care and services to get or keep the highest quality of life possible. D 09/02/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/02/2009 Make sure that residents are safe from serious medication errors. G 09/02/2009 Properly mark drugs and other similar products. D 01/14/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/05/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 11/05/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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TWO RIVERS HEALTHCARE - NEUSE CAMPUS: NEW BERN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/04/2009 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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LOUISBURG NURSING CENTER: LOUISBURG, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/26/2009 Store, cook, and give out food in a safe and clean way. E 03/26/2009 Properly mark drugs and other similar products. D 02/25/2010 Make sure there is a program to prevent/deal with mice, insects, or other pests. D Home Page National Watch List OR U.S. Nursing Home Registry

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GUARDIAN CARE OF AHOSKIE: AHOSKIE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/12/2010 Give professional services that meet a professional standard of quality. G 03/12/2010 Give each resident care and services to get or keep the highest quality of life possible. G 03/12/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 03/12/2010 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 06/29/2011 Give each resident care and services to get or keep the highest quality of life possible. J Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & RETIREMENT/CABARRUS: CONCORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/25/2009 Give professional services that meet a professional standard of quality. D 06/25/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/24/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/24/2009 Give each resident care and services to get or keep the highest quality of life possible. D 03/11/2010 Give professional services that meet a professional standard of quality. D 03/11/2010 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE PRESBYTERIAN HOME OF HAWFIELDS: MEBANE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/23/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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KINSTON REHAB AND HEALTHCARE CTR: KINSTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/08/2010 Give each resident care and services to get or keep the highest quality of life possible. G 04/08/2010 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 02/25/2011 Give each resident enough fluids to keep them healthy and prevent dehydration. G Home Page National Watch List OR U.S. Nursing Home Registry

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GREENDALE FOREST NURSING AND REHABILITATION CENTER: SNOW HILL, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/10/2009 Store, cook, and give out food in a safe and clean way. E Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN YEARS NURSING HOME: FALCON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/07/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 01/07/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 01/07/2010 Give professional services that meet a professional standard of quality. E 01/07/2010 Give each resident care and services to get or keep the highest quality of life possible. E 01/07/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 08/04/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 08/04/2010 Give professional services that meet a professional standard of quality. D 08/04/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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REX REHAB & NSG CARE CENTER: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/14/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 08/19/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. G Home Page National Watch List OR U.S. Nursing Home Registry

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PINEHURST HEALTHCARE & REHAB: PINEHURST, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/10/2010 Store, cook, and give out food in a safe and clean way. E Home Page National Watch List OR U.S. Nursing Home Registry

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TWO RIVERS HEALTHCARE - TRENT CAMPUS: NEW BERN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/05/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. E 02/03/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 06/29/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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OCEAN TRAIL CONVALESCENT CT: SOUTHPORT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/21/2010 Try to resolve each resident's complaints quickly. D 12/21/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/21/2010 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE/NASHVILLE: NASHVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/23/2008 Give each resident care and services to get or keep the highest quality of life possible. D 10/23/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 10/23/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 01/09/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/19/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 03/19/2009 Give each resident care and services to get or keep the highest quality of life possible. G 03/19/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/19/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 10/13/2009 Give each resident care and services to get or keep the highest quality of life possible. D 01/14/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/10/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/10/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/10/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 08/10/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. G 08/10/2010 Give each resident care and services to get or keep the highest quality of life possible. D 08/10/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/10/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 08/10/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. H 08/10/2010 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. G 08/10/2010 Make sure that each resident's nutritional needs were met. G 08/10/2010 Give each resident enough fluids to keep them healthy and prevent dehydration. G 03/11/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 04/07/2011 Keep each resident's personal and medical records private and confidential. D 04/07/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/12/2011 Provide needed housekeeping and maintenance. D 10/12/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/12/2011 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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GUARDIAN CARE OF SCOTLAND NECK: SCOTLAND NECK, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/25/2008 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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CUMBERLAND NURSING AND REHABILITATION CENTER: FAYETTEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/22/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 10/14/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/12/2011 Provide needed housekeeping and maintenance. D Home Page National Watch List OR U.S. Nursing Home Registry

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GREENFIELD PLACE: GREENVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/02/2008 Keep each resident free from physical restraints, unless needed for medical treatment. D 10/02/2008 Give each resident care and services to get or keep the highest quality of life possible. J 10/02/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 10/02/2008 Make sure that each resident's nutritional needs were met. G 10/23/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/23/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/24/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/26/2010 Make sure that residents are safe from serious medication errors. J Home Page National Watch List OR U.S. Nursing Home Registry

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ROCKINGHAM MANOR: ROCKINGHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/28/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 08/20/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. C 08/20/2009 Provide needed housekeeping and maintenance. C 08/20/2009 Provide clean bed and bath linens that are in good condition. C 08/20/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 08/20/2009 Be administered in a way that leads to the highest possible level of well being for each resident. F 10/14/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 07/08/2011 Keep each resident's personal and medical records private and confidential. D 07/08/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E 07/08/2011 Make sure that each resident's nutritional needs were met. G 07/08/2011 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE REHAB AND HC CTR AT VILLAGE GR: FAYETTEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/07/2008 Store, cook, and give out food in a safe and clean way. D 12/03/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 09/17/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. J 09/17/2011 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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VILLAGE CARE OF KING: KING, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/30/2008 Store, cook, and give out food in a safe and clean way. E 10/30/2008 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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CENTURY CARE OF LAURINBURG: LAURINBURG, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/17/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 09/03/2009 Give each resident care and services to get or keep the highest quality of life possible. G 07/08/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HEALTHCARE OF FARMVILLE: FARMVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/28/2011 Provide needed housekeeping and maintenance. E 04/28/2011 Do a new assessment after any major change in a resident's physical or mental health. D 04/28/2011 Electronically record and report resident status assessments in a timely manner as required in order to monitor resident health and progress. D 04/28/2011 Store, cook, and give out food in a safe and clean way. E 04/28/2011 Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) an adequate bed; 4) furniture that meets the resident's needs; or 5) enough closet space. C Home Page National Watch List OR U.S. Nursing Home Registry

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CARDINAL HEALTHCARE AND REHAB: LINCOLNTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/20/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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HUNTER WOODS NURSING AND REHAB: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/09/2010 Provide a tasty and well-balanced diet that meets the nutritional needs of each resident. D 10/18/2011 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE LAURELS OF FOREST GLENN: GARNER, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/19/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/28/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND LIVING & REHAB AT THE MOSES H CONE MEM H: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/04/2009 Make sure that each resident's nutritional needs were met. D Home Page National Watch List OR U.S. Nursing Home Registry

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PISGAH MANOR HEALTH CARE CENTER: CANDLER, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/16/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/24/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 08/26/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BROOK STONE LIVING CENTER: POLLOCKSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/26/2010 Give professional services that meet a professional standard of quality. D 05/26/2010 Give each resident care and services to get or keep the highest quality of life possible. E 04/13/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/13/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 04/13/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 11/21/2011 Keep each resident free from physical restraints, unless needed for medical treatment. D 11/21/2011 Provide needed housekeeping and maintenance. D Home Page National Watch List OR U.S. Nursing Home Registry

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SHORELAND HLTH CARE & RETIREME: WHITEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/13/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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SKYLAND CARE CENTER: SYLVA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/09/2011 Make sure that the nursing home area is free of dangers that cause accidents. K Home Page National Watch List OR U.S. Nursing Home Registry

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CARY HEALTH AND REHABILITATION: CARY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/05/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/29/2010 Make sure that the nursing home area is free of dangers that cause accidents. E 07/29/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/14/2010 Provide services to meet the needs and preferences of each resident. E 09/13/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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THREE RIVERS HEALTH AND REHAB: WINDSOR, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/15/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/15/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/15/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/30/2009 Give professional services that meet a professional standard of quality. D 06/30/2009 Give professional services that follow each resident's written care plan. D 06/30/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 03/31/2010 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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CHARLOTTE HEALTH CARE CENTER: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/06/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 10/22/2009 Give professional services that meet a professional standard of quality. D 10/22/2009 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 10/22/2009 Make sure that the nursing home area is free of dangers that cause accidents. E 12/08/2009 Give each resident care and services to get or keep the highest quality of life possible. G 01/14/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 01/14/2010 Give each resident care and services to get or keep the highest quality of life possible. J 01/14/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 01/14/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 09/22/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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DOWN EAST HEALTH AND REHAB CEN: GATESVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/19/2009 Give professional services that meet a professional standard of quality. E 02/19/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/19/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 02/19/2009 Give each resident enough fluids to keep them healthy and prevent dehydration. D 07/22/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/22/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/02/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/06/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH AND REHABILITATION/DURHAM: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/02/2010 Allow residents to easily see the results of the nursing home's most recent survey. C 05/26/2011 Give each resident care and services to get or keep the highest quality of life possible. G 05/26/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/29/2011 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E Home Page National Watch List OR U.S. Nursing Home Registry

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PEMBROKE CARE AND REHABILITATION CENTER: PEMBROKE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/01/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 09/01/2010 Give each resident care and services to get or keep the highest quality of life possible. E 09/01/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/01/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/01/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/01/2010 Make sure there is a program to prevent/deal with mice, insects, or other pests. G Home Page National Watch List OR U.S. Nursing Home Registry

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BRANTWOOD NH & RETIREMENT CENT: OXFORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/19/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 01/28/2010 Send and promptly deliver unopened mail to residents. C 01/28/2010 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 01/28/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. C 01/28/2010 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. E 01/28/2010 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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HAYMOUNT REHABILITATION & NURSING CENTER, INC: FAYETTEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/20/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/20/2009 Give professional services that meet a professional standard of quality. D 11/20/2009 Give each resident care and services to get or keep the highest quality of life possible. G 11/20/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/16/2010 Give professional services that meet a professional standard of quality. D 07/01/2010 Give professional services that meet a professional standard of quality. D 07/01/2010 Properly mark drugs and other similar products. D 08/23/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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ASHEVILLE HEALTH CARE CENTER: SWANNANOA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/11/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/11/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 02/11/2011 Give each resident care and services to get or keep the highest quality of life possible. G 02/11/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 10/19/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/16/2011 Give professional services that meet a professional standard of quality. D 11/16/2011 Give each resident care and services to get or keep the highest quality of life possible. D 11/16/2011 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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LEXINGTON HEALTH CARE CENTER: LEXINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/30/2009 Give professional services that meet a professional standard of quality. D 12/30/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 05/14/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ALAMANCE HEALTH CARE CENTER: BURLINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/23/2008 Let residents give themselves their drugs if they are able. D 10/23/2008 Give professional services that meet a professional standard of quality. D 10/23/2008 Give each resident care and services to get or keep the highest quality of life possible. D 10/23/2008 Make sure that residents are well nourished. E 10/23/2008 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 10/23/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 12/11/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 01/14/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D 01/14/2010 Have a program to keep infection from spreading. D 01/29/2010 Give each resident care and services to get or keep the highest quality of life possible. D 01/15/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 01/15/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/25/2011 Quickly tell the resident's doctor the results of lab tests. D 06/14/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/14/2011 Give each resident care and services to get or keep the highest quality of life possible. D 06/14/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 07/27/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE LAURELS OF CHATHAM: PITTSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/04/2009 Try to resolve each resident's complaints quickly. D 10/28/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 10/28/2009 Have a program to keep infection from spreading. D 12/08/2010 Try to resolve each resident's complaints quickly. D 12/08/2010 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 12/08/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 12/08/2010 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 06/03/2011 Give professional services that meet a professional standard of quality. E 06/03/2011 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 06/03/2011 Make sure that the nursing home area is free of dangers that cause accidents. E 06/14/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/25/2011 Give professional services that meet a professional standard of quality. D 10/11/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/11/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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AMH SEGRAVES CARE CENTER: JEFFERSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/14/2010 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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VALLEY VIEW CARE & REHAB CENTER: ANDREWS, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/01/2010 Give each resident care and services to get or keep the highest quality of life possible. D 12/01/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/01/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/19/2011 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE LAURELS OF SALISBURY: SALISBURY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/02/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 07/02/2010 Set up or keep a group of people to review and ensure quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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PEAK RESOURCES - PINELAKE: CARTHAGE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/24/2010 Try to resolve each resident's complaints quickly. D 06/24/2010 Store, cook, and give out food in a safe and clean way. E 06/24/2010 Get rid of garbage properly. E 06/24/2010 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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OUR COMMUNITY HOSPITAL: SCOTLAND NECK, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/06/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 12/02/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 12/02/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. G 12/02/2010 Give professional services that follow each resident's written care plan. G 12/02/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 12/02/2010 Give or get dental care for each resident. D 12/02/2010 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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WESTERN NORTH CAROLINA BAPTIST HOME: ASHEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/07/2009 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D 12/17/2009 Provide services to meet the needs and preferences of each resident. D 12/17/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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CARVER LIVING CENTER: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/07/2009 Give each resident care and services to get or keep the highest quality of life possible. E 05/07/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 05/07/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 06/19/2009 Give each resident care and services to get or keep the highest quality of life possible. D 06/19/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 06/19/2009 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 07/30/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 07/30/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/04/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/04/2009 Give each resident care and services to get or keep the highest quality of life possible. J 09/04/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/04/2009 Have a program to keep infection from spreading. D 09/04/2009 Quickly tell the resident's doctor the results of lab tests. D 09/04/2009 Keep accurate and appropriate medical records. D 05/21/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 05/21/2010 Give each resident care and services to get or keep the highest quality of life possible. J 05/21/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/21/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 08/04/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 08/04/2010 Give each resident care and services to get or keep the highest quality of life possible. J 05/25/2011 Keep each resident's personal and medical records private and confidential. D 05/25/2011 Provide at least one room to use as a dining room and for activities, that is a good size, with good lighting, airflow and furniture. D Home Page National Watch List OR U.S. Nursing Home Registry

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WELLINGTON REHABILITATION AND HEALTHCARE: KNIGHTDALE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/21/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 06/23/2009 Provide needed housekeeping and maintenance. E 06/23/2009 Give professional services that meet a professional standard of quality. D 10/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 10/28/2010 Keep each resident's personal and medical records private and confidential. D 10/28/2010 Give professional services that meet a professional standard of quality. D 10/28/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 10/28/2010 Make sure that doctors visit residents regularly, as required. E 10/28/2010 Properly mark drugs and other similar products. D 05/25/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/23/2011 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE LAURELS OF SUMMIT RIDGE: ASHEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/08/2011 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 12/08/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ALEXANDRIA PLACE: GASTONIA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/28/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/28/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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FORREST OAKES HEALTHCARE CENTER: ALBEMARLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/13/2010 Store, cook, and give out food in a safe and clean way. E 08/05/2010 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D Home Page National Watch List OR U.S. Nursing Home Registry

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OAK FOREST HEALTH AND REHABILITATION: WINSTON SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/01/2009 Give professional services that meet a professional standard of quality. D 05/28/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 12/02/2009 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. B 12/02/2009 Let each resident choose a personal doctor. B 02/25/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/25/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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EMERALD RIDGE REHAB AND CARE C: ASHEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/01/2010 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MAPLE GROVE HEALTH AND REHABILITATION CENTER: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/07/2010 Give each resident care and services to get or keep the highest quality of life possible. D 05/11/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 05/11/2011 Keep safe, clean and homelike surroundings. D 06/01/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. G 07/02/2011 Give professional services that follow each resident's written care plan. D 07/02/2011 Give each resident care and services to get or keep the highest quality of life possible. D 07/02/2011 Keep accurate and appropriate medical records. D 11/09/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE/KING: KING, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/26/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 09/26/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 09/26/2009 Give or get lab tests to meet the needs of residents. J 11/05/2010 Keep safe, clean and homelike surroundings. E 11/05/2010 Provide needed housekeeping and maintenance. E 11/05/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/05/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/05/2010 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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WESTWOOD HEALTH AND REHABILITA: ARCHDALE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/04/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 03/04/2011 Make sure that each resident's nutritional needs were met. E Home Page National Watch List OR U.S. Nursing Home Registry

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PEAK RESOURCES - TREYBURN: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/22/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 03/24/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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GUILFORD HEALTH CARE CENTER: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/17/2008 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 01/07/2009 Keep each resident's personal and medical records private and confidential. D 08/05/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE OAKS OF BREVARD: BREVARD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/15/2010 Hire a qualified activities director. C 06/23/2011 Have a program to keep infection from spreading. D 07/19/2011 Give professional services that meet a professional standard of quality. D 07/19/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 12/19/2011 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF HENDERSONV: HENDERSONVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/25/2009 Give professional services that meet a professional standard of quality. D 06/25/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/25/2009 Store, cook, and give out food in a safe and clean way. F 06/30/2011 Try to resolve each resident's complaints quickly. B 06/30/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/30/2011 Give professional services that meet a professional standard of quality. D 06/30/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. E 06/30/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 10/06/2011 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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BAYVIEW NURSING & REHAB CENTER: NEW BERN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/10/2009 Give professional services that meet a professional standard of quality. D 03/05/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 03/05/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. G 03/05/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/05/2010 Make sure that each resident's nutritional needs were met. G 03/05/2010 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D 05/04/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WILLOWBROOK REHABILITATION AND CARE CENTER: YADKINVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/18/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 06/11/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 06/11/2010 Give each resident care and services to get or keep the highest quality of life possible. D 06/11/2010 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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LIBERTY COMMONS REHABILITATION CENTER: WILMINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/14/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. G 02/02/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/06/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/06/2009 Give professional services that meet a professional standard of quality. D 04/06/2009 Give each resident care and services to get or keep the highest quality of life possible. D 05/27/2009 Give each resident care and services to get or keep the highest quality of life possible. D 11/04/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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MECKLENBURG HEALTH CARE CENTER: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/07/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/09/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/09/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. D Home Page National Watch List OR U.S. Nursing Home Registry

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WILORA LAKE HEALTHCARE CENTER: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/26/2009 Hire a qualified activities director. C 03/24/2010 Give professional services that meet a professional standard of quality. D 10/21/2010 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE OAKS AT SWEETEN CREEK: ARDEN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/30/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/30/2008 Properly mark drugs and other similar products. D 06/29/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 04/30/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 07/22/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHERRY POINT BAY NURSING AND REHABILITATION CENTER: HAVELOCK, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/04/2011 Make sure that residents are safe from serious medication errors. D 01/04/2011 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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SATURN NURSING REHAB CENTER: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/31/2008 Provide needed housekeeping and maintenance. E 12/31/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 12/31/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 12/31/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 12/31/2008 Develop/implement required procedures for the administration of immunizations. D 12/31/2008 Give or get special rehabilitation if in the patient's plan of care. D 12/31/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 12/31/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 05/21/2009 Give professional services that meet a professional standard of quality. D 11/05/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/28/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 04/28/2011 Give each resident care and services to get or keep the highest quality of life possible. J 04/28/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 08/24/2011 Provide needed housekeeping and maintenance. B Home Page National Watch List OR U.S. Nursing Home Registry

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CROATAN RIDGE NURSING AND REHABILITATION CENTER: NEWPORT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/14/2010 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D Home Page National Watch List OR U.S. Nursing Home Registry

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NC STATE VETERANS NURSING HOME: FAYETTEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/26/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/26/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/26/2009 Store, cook, and give out food in a safe and clean way. E 08/11/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 08/11/2010 Make sure that residents are safe from serious medication errors. J 08/11/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. J 03/16/2011 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 03/16/2011 Give professional services that meet a professional standard of quality. D 03/16/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 03/16/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 03/16/2011 Develop/implement required procedures for the administration of immunizations. D 03/16/2011 Store, cook, and give out food in a safe and clean way. D 11/17/2011 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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HENDERSONVILLE HEALTH AND REHABILITATION: FLAT ROCK, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/07/2010 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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PEAK RESOURCES - GASTONIA: GASTONIA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/27/2011 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D Home Page National Watch List OR U.S. Nursing Home Registry

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LITCHFORD FALLS HEALTHCARE: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/24/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/24/2009 Give professional services that follow each resident's written care plan. D 07/24/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 07/24/2009 Get proof that a nurse aide has the training and skills that the State requires. D 08/04/2010 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 09/02/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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WINDSOR POINT CONTINUING CARE: FUQUAY VARINA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/20/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. G Home Page National Watch List OR U.S. Nursing Home Registry

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CROASDAILE VILLAGE: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/29/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 09/29/2011 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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LAKE PARK NURSING AND REHABILITATION CENTER: INDIAN TRAIL, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/25/2011 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIBERTY COMMONS NSG & REH ROWA: SALISBURY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/17/2010 Keep assessments completed in the preceding 15 months in the resident's active record. D 06/17/2010 Properly mark drugs and other similar products. E 02/23/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. J 02/23/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J Home Page National Watch List OR U.S. Nursing Home Registry

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CAROLINA REHAB CENTER OF CUMBERLAND: FAYETTEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/24/2009 Let residents give themselves their drugs if they are able. D 04/29/2010 Give professional services that follow each resident's written care plan. D 02/11/2011 Make sure that the nursing home area is free of dangers that cause accidents. J 03/29/2011 Provide enough notice before discharging or transferring a resident. D 03/29/2011 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF MYRTLE GROVE: WILMINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/04/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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KINGSWOOD NURSING CENTER: ABERDEEN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/12/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 12/17/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/17/2009 Give professional services that meet a professional standard of quality. D 12/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. E 12/17/2009 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 02/25/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/25/2010 Give each resident care and services to get or keep the highest quality of life possible. G 02/25/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/15/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/15/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/15/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 04/15/2010 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 04/15/2010 Give professional services that meet a professional standard of quality. D 04/15/2010 Give each resident care and services to get or keep the highest quality of life possible. E 04/15/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/15/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 04/15/2010 Have a program to keep infection from spreading. E 09/02/2010 Give professional services that meet a professional standard of quality. D 11/18/2010 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 08/04/2011 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 08/04/2011 Keep all essential equipment working safely. E 09/15/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 09/15/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/01/2011 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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TARBORO NURSING CENTER: TARBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/16/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 12/01/2011 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D 12/01/2011 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 12/01/2011 Give each resident care and services to get or keep the highest quality of life possible. D 12/01/2011 Give each resident enough fluids to keep them healthy and prevent dehydration. D Home Page National Watch List OR U.S. Nursing Home Registry

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TOWER NURSING AND REHABILITATION CENTER: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/10/2010 Provide services to meet the needs and preferences of each resident. D 06/10/2010 Give professional services that meet a professional standard of quality. E 06/10/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/10/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 06/10/2010 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 06/10/2010 Make sure that residents are safe from serious medication errors. D 12/08/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 12/08/2010 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 11/18/2011 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE OAKS AT TOWN CENTER: HARRISBURG, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/02/2010 Give professional services that meet a professional standard of quality. D 11/17/2011 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. B Home Page National Watch List OR U.S. Nursing Home Registry

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CONOVER NURSING AND REHAB CTR: CONOVER, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/14/2008 Keep accurate and appropriate medical records. E 03/03/2011 Keep each resident free from physical restraints, unless needed for medical treatment. D 03/03/2011 Make sure that the nursing home area is free of dangers that cause accidents. E Home Page National Watch List OR U.S. Nursing Home Registry

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BLUE RIDGE HEALTH CARE CENTER: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/26/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/26/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/26/2009 Give professional services that meet a professional standard of quality. D 01/20/2011 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/27/2011 Give each resident care and services to get or keep the highest quality of life possible. D 10/27/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIBERTY COMMONS NSG & REH JOHN: BENSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 08/10/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 08/10/2010 Give or get lab tests by a certified laboratory. D 03/03/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 09/30/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 09/30/2011 Give each resident care and services to get or keep the highest quality of life possible. J Home Page National Watch List OR U.S. Nursing Home Registry

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LIBERTYWOOD NURSING CENTER: THOMASVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/18/2009 Make sure that the nursing home area is free of dangers that cause accidents. K 09/24/2010 Keep each resident's personal and medical records private and confidential. D 09/24/2010 Give professional services that meet a professional standard of quality. D 09/24/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/24/2010 Store, cook, and give out food in a safe and clean way. E 09/24/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. F 03/25/2011 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 03/25/2011 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 09/22/2011 Store, cook, and give out food in a safe and clean way. E 11/22/2011 Give professional services that meet a professional standard of quality. D 11/22/2011 Have a program to keep infection from spreading. J Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE/FLETCHER: FLETCHER, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/30/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE/NORTH RALEIGH: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/21/2010 Give professional services that meet a professional standard of quality. D 04/21/2010 Give each resident care and services to get or keep the highest quality of life possible. D 03/10/2011 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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PENN NURSING CENTER: REIDSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/08/2009 Give each resident care and services to get or keep the highest quality of life possible. D 10/08/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 10/08/2009 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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NORTH CAROLINA STATE VETERANS NURSING HOME SALISBU: SALISBURY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/11/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/11/2008 Give each resident care and services to get or keep the highest quality of life possible. D 10/11/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 05/17/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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LIBERTY COMMONS NSG AND REHAB CTR OF LEE COUNTY: SANFORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/01/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 10/01/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 04/19/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/19/2011 Keep each resident's personal and medical records private and confidential. D 04/19/2011 Make sure that the attending doctor orders special diets. D Home Page National Watch List OR U.S. Nursing Home Registry

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SANFORD HEALTH & REHABILITATION CO: SANFORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/28/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/28/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 08/11/2010 Give each resident care and services to get or keep the highest quality of life possible. J Home Page National Watch List OR U.S. Nursing Home Registry

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ADAMS FARM LIVING & REHABILITATION: JAMESTOWN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/07/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/07/2009 Give professional services that meet a professional standard of quality. D 01/07/2009 Give the right treatment and services to residents who have mental or social problems adjusting. D 01/07/2009 Properly mark drugs and other similar products. D 09/18/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 03/26/2010 Give each resident care and services to get or keep the highest quality of life possible. G 03/26/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/26/2010 Make sure that each resident's nutritional needs were met. D 05/20/2010 Give each resident care and services to get or keep the highest quality of life possible. D 05/20/2010 Make sure that each resident's nutritional needs were met. D Home Page National Watch List OR U.S. Nursing Home Registry

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SILVER STREAM HEALTH AND REHABILITATION CENTER: WILMINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/14/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 12/09/2010 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E Home Page National Watch List OR U.S. Nursing Home Registry

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UNIHEALTH POST-ACUTE CARE-RALEIGH: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/06/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. C 08/06/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/27/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/27/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 11/04/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 11/30/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/30/2010 Give each resident care and services to get or keep the highest quality of life possible. D 11/30/2010 Give each resident enough fluids to keep them healthy and prevent dehydration. D 08/11/2011 Try to resolve each resident's complaints quickly. D 08/11/2011 Give professional services that meet a professional standard of quality. D 08/11/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 11/30/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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OLDE KNOX COMMONS AT THE VILLAGES OF MECKLENBURG: HUNTERSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/19/2011 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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BERMUDA COMMONS NURSING AND REHABILITATION CENTER: ADVANCE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/07/2009 Keep each resident's personal and medical records private and confidential. D 01/07/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 03/26/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 03/01/2010 Give professional services that meet a professional standard of quality. D 04/22/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 10/27/2011 Provide care in a way that keeps or builds each resident's dignity and self respect. E Home Page National Watch List OR U.S. Nursing Home Registry

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ASBURY CARE CENTER: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/12/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE ROSEWOOD HEALTH CENTER: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/21/2010 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 01/21/2010 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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CAMDEN PLACE HEALTH AND REHAB, LLC: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/07/2010 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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ASHTON PLACE HEALTH AND REHAB: MC LEANSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/18/2011 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/18/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/18/2011 Give each resident care and services to get or keep the highest quality of life possible. G 05/18/2011 Make sure that the nursing home area is free of dangers that cause accidents. G 06/14/2011 Make sure that the nursing home area is free of dangers that cause accidents. D 07/07/2011 Assess the resident when the resident enters the nursing home, in a timely manner. B Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE / BRUNSWICK: BOLIVIA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/01/2010 Try to resolve each resident's complaints quickly. D 07/01/2010 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 07/01/2010 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. B 07/01/2010 Give professional services that meet a professional standard of quality. D 07/01/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/01/2010 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 07/01/2010 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 07/01/2010 Keep signed and dated reports of x-rays and other tests. D 08/12/2010 Give professional services that meet a professional standard of quality. D 08/12/2010 Give each resident care and services to get or keep the highest quality of life possible. D 08/12/2010 Keep signed and dated reports of x-rays and other tests. B 12/01/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 12/15/2010 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 12/15/2010 Make sure that the nursing home area is free of dangers that cause accidents. D 01/20/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/20/2011 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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UNIHEALTH POST-ACUTE CARE - CAROLINA POINT: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/04/2011 Keep each resident free from physical restraints, unless needed for medical treatment. D 11/02/2011 Give each resident care and services to get or keep the highest quality of life possible. J 11/02/2011 Keep all essential equipment working safely. J Home Page National Watch List OR U.S. Nursing Home Registry

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THE SHANNON GRAY REHABILITATION & RECOVERY CENTER: JAMESTOWN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/09/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/09/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/09/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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