RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/06/10. More recent reports/corrections may be available at the nursing home, ask to see all reports

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AUTUMN CARE OF BISCOE: BISCOE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/26/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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SILAS CREEK MANOR: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/10/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 03/10/2007 Be administered in a way that leads to the highest possible level of well being for each resident. J 05/01/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. C 05/01/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 05/01/2008 Make sure that residents are safe from serious medication errors. D 05/01/2008 Make sure that the attending doctor orders special diets. D 06/25/2008 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. B 06/25/2008 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 10/31/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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PERSON CO MEM HOSP SNF REGINALD HARRIS ANNEX: ROXBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/22/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. B 12/04/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/11/2008 Keep assessments completed in the preceding 15 months in the resident's active record. E 01/11/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 01/11/2008 Keep a resident apart from the others if the resident has an infection that can spread. D Home Page National Watch List OR U.S. Nursing Home Registry

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BLUMENTHAL JEWISH NURSING & REHAB CENTER: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/07/2006 Give professional services that meet a professional standard of quality. D 11/17/2006 Keep each resident's personal and medical records private and confidential. B 11/17/2006 Try to resolve each resident's complaints quickly. B 04/04/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - DARTMOUTH: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/19/2007 Give each resident care and services to get or keep the highest quality of life possible. D 03/05/2008 Give professional services that meet a professional standard of quality. D 03/05/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/08/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER NURSING CARE/LEXI: LEXINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/15/2006 Provide needed housekeeping and maintenance. D 12/15/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 12/15/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 12/15/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. C 06/06/2007 Try to resolve each resident's complaints quickly. D 06/06/2007 Give each resident care and services to get or keep the highest quality of life possible. D 06/06/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/06/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 06/06/2007 Properly mark drugs and other similar products. E 06/06/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. D 08/01/2007 Give professional services that meet a professional standard of quality. E 08/01/2007 Give each resident care and services to get or keep the highest quality of life possible. G 08/01/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 08/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 11/02/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 11/25/2008 Provide needed housekeeping and maintenance. D 11/25/2008 Give professional services that follow each resident's written care plan. D 11/25/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/06/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 03/31/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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PARK VILLAGE REHAB AND HEALTH, INC: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/21/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - GREENSBORO: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/18/2006 Give each resident care and services to get or keep the highest quality of life possible. D 11/01/2007 Give professional services that meet a professional standard of quality. D 11/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CLAPPS CONVALESCENT NH: ASHEBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/06/2007 Make sure that residents are safe from serious medication errors. E Home Page National Watch List OR U.S. Nursing Home Registry

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EVERGREENS SENIOR HC SYSTEM: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/30/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. G 11/30/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. G 03/27/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/27/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 03/27/2008 Make sure that each resident's nutritional needs were met. D 03/27/2008 Give each resident enough fluids to keep them healthy and prevent dehydration. D 03/27/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 07/30/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 07/30/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 09/26/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 09/26/2008 Set up or keep a group of people to review and ensure quality. D 01/10/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 02/05/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 02/05/2009 Be administered in a way that leads to the highest possible level of well being for each resident. J 02/05/2009 Quickly tell the resident's doctor the results of lab tests. J 02/05/2009 Set up or keep a group of people to review and ensure quality. J 04/08/2009 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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LIBERTY NURSING AND REHAB CTR OF MECKLENBURG CTY: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/14/2006 Give each resident care and services to get or keep the highest quality of life possible. D 09/14/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 09/14/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 09/14/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 11/08/2006 Give professional services that meet a professional standard of quality. D 11/08/2006 Keep accurate and appropriate medical records. D 02/15/2007 Try to resolve each resident's complaints quickly. D 02/15/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 02/15/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. G 02/15/2007 Give each resident care and services to get or keep the highest quality of life possible. G 10/08/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 11/20/2008 Give professional services that meet a professional standard of quality. D 07/08/2009 Make sure that the attending doctor orders special diets. D Home Page National Watch List OR U.S. Nursing Home Registry

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W R WINSLOW MEMORIAL HOME: ELIZABETH CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/10/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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SPRINGWOOD CARE CTR OF FORSYTH: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/07/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. E 07/11/2007 Provide services to meet the needs and preferences of each resident. D 07/11/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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ST JOSEPH OF THE PINES HEALTH: SOUTHERN PINES, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/18/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 01/18/2007 Provide services to meet the needs and preferences of each resident. D 01/18/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/12/2007 Give each resident care and services to get or keep the highest quality of life possible. G 11/12/2009 Do a new assessment after any major change in a resident's physical or mental health. D 11/12/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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RALEIGH REHAB AND HEALTHCARE C: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/21/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 09/21/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/21/2006 Give professional services that meet a professional standard of quality. D 09/21/2006 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 09/21/2006 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D 09/21/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 10/19/2006 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 11/02/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 06/04/2007 Provide services to meet the needs and preferences of each resident. D 06/04/2007 Provide activities to meet the needs of each resident. D 12/11/2007 Provide needed housekeeping and maintenance. D 12/11/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF MADISON: MADISON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 02/05/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ANSON COMMUNITY HOSPITAL SNF: WADESBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/26/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 04/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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PETTIGREW REHAB AND HEALTHCARE: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/14/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/19/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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WOODHAVEN NURS & ALZHEIMER'S C: LUMBERTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/29/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 07/29/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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UNIHEALTH POST - ACUTE CARE OF DURHAM: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/02/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/02/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/02/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/08/2007 Make sure that the nursing home area is free of dangers that cause accidents. E 06/13/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/13/2007 Provide needed housekeeping and maintenance. E 06/13/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/13/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 07/19/2007 Have a private telephone available for use. E 07/19/2007 Provide services to meet the needs and preferences of each resident. D 07/19/2007 Provide needed housekeeping and maintenance. E 07/19/2007 Give each resident care and services to get or keep the highest quality of life possible. G 07/19/2007 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 07/19/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. D 04/01/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 05/06/2008 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. B Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT WILSON: WILSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/18/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 05/07/2009 Give each resident care and services to get or keep the highest quality of life possible. G 05/07/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 05/07/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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GRACE HEALTHCARE OF DURHAM: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/12/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/12/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 06/01/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. G 06/01/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/01/2007 Provide needed housekeeping and maintenance. B 06/01/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/01/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G 06/01/2007 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 06/01/2007 Make sure that doctors visit residents regularly, as required. D 06/01/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. D 06/01/2007 Make sure that nurse aides show they have the skills to be able to care for residents. D 07/17/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 07/17/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 07/17/2007 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 10/10/2008 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF ONSLOW: JACKSONVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/10/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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SUNNYBROOK HEALTHCARE & REHAB: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/13/2006 Give professional services that meet a professional standard of quality. D 09/13/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/22/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 06/09/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/09/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. J 06/09/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 06/09/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 06/09/2009 Give each resident care and services to get or keep the highest quality of life possible. J 06/09/2009 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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ROSE MANOR HEALTHCARE CENTER: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/25/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 02/28/2007 Keep medical records for the length of time that is required. C 06/21/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 10/10/2007 Provide needed housekeeping and maintenance. B Home Page National Watch List OR U.S. Nursing Home Registry

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LUTHERAN HOME - WINSTON SALEM: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/07/2009 Keep each resident free from physical restraints, unless needed for medical treatment. D 04/07/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WALNUT COVE HEALTH AND REHABILITATION CENTER: WALNUT COVE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/16/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/16/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 11/16/2006 Give each resident care and services to get or keep the highest quality of life possible. D 04/23/2008 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 04/23/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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GRACE HEALTHCARE OF WINSTON SALEM: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/22/2008 Give professional services that meet a professional standard of quality. D 10/22/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 08/06/2009 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 08/06/2009 Give each resident care and services to get or keep the highest quality of life possible. D 08/06/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF ENFIELD: ENFIELD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/13/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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CANTON CHRISTIAN CONVALESCENT CTR: CANTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/25/2007 Quickly give a resident's personal money to the heads of his or her estate after the resident's death. B Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HEALTHCARE OF HIGH POINT: HIGH POINT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/09/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 11/09/2006 Give each resident care and services to get or keep the highest quality of life possible. G 11/09/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/09/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. G 11/09/2006 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 11/09/2006 Keep accurate and appropriate medical records. D 03/22/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 03/22/2007 Provide needed housekeeping and maintenance. B 03/22/2007 Give each resident care and services to get or keep the highest quality of life possible. J 03/22/2007 Be administered in a way that leads to the highest possible level of well being for each resident. J 05/21/2008 Keep each resident's personal and medical records private and confidential. G 05/21/2008 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. E 05/21/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 05/21/2008 Give or get special rehabilitation if in the patient's plan of care. D 05/21/2008 Provide bedrooms that don't allow residents to see each other when privacy is needed. E 05/21/2008 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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LUTHERAN HOME - HICKORY WEST: HICKORY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/01/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. E Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF WAYNESVILLE: WAYNESVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/02/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF GOLDSBORO: GOLDSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/29/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 10/10/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. J 10/10/2007 Give each resident care and services to get or keep the highest quality of life possible. J 10/10/2007 Keep all essential equipment working safely. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CTR HEALTH & REHAB/SALISBURY: SALISBURY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/24/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/24/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 07/03/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 07/03/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/03/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/03/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 07/03/2007 Give each resident care and services to get or keep the highest quality of life possible. G 07/03/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 08/10/2007 Give professional services that meet a professional standard of quality. D 10/25/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 10/25/2007 Give each resident care and services to get or keep the highest quality of life possible. J 10/25/2007 Give the right treatment and services to residents who have mental or social problems adjusting. D 10/25/2007 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - STARMOUNT: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/22/2007 Provide needed housekeeping and maintenance. B 08/22/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/22/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 10/29/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/29/2008 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 11/12/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/29/2009 Make sure that residents are well nourished. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF NORTHCHASE: WILMINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/18/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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MOUNT OLIVE CARE AND REHABILITATION CENTER: MOUNT OLIVE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/12/2007 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 04/01/2009 Keep safe, clean and homelike surroundings. B Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & REHABILITATION/STATESVILLE: STATESVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/11/2007 Give professional services that meet a professional standard of quality. D 01/11/2007 Give each resident care and services to get or keep the highest quality of life possible. G 01/11/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/23/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 05/20/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 05/20/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT CONCORD: CONCORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/11/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 04/23/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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CLEMMONS NURSING & REHAB CENTER: CLEMMONS, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/19/2007 Give professional services that meet a professional standard of quality. D 01/19/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 03/02/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 03/02/2007 Give each resident care and services to get or keep the highest quality of life possible. G 03/02/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 03/02/2007 Develop/implement required procedures for the administration of immunizations. E 03/02/2007 Store, cook, and give out food in a safe and clean way. F 03/02/2007 Make sure that nurse aides show they have the skills to be able to care for residents. D 04/03/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 05/16/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/16/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/29/2008 Keep each resident's personal and medical records private and confidential. D 05/29/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. G 05/29/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/29/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/29/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/29/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 12/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF GUILFORD: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/18/2007 Keep each resident's personal and medical records private and confidential. D 12/18/2007 Give or get dental care for each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT CHARLOTTE: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/02/2007 Protect each resident from all abuse, physical punishment, and being separated from others. G 01/02/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. G 01/02/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 01/02/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. G 01/02/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 03/14/2007 Try to resolve each resident's complaints quickly. D 01/07/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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SOUTH VILLAGE: ROCKY MOUNT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/26/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 01/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 04/26/2007 Provide needed housekeeping and maintenance. D 12/03/2008 Properly mark drugs and other similar products. D 12/03/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 02/12/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/12/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 03/11/2009 Have a private telephone available for use. D 04/07/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. E 04/07/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIGHTMOOR NURSING CENTER: SALISBURY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/11/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/05/2008 Give professional services that meet a professional standard of quality. D 06/05/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 03/24/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/24/2009 Give each resident care and services to get or keep the highest quality of life possible. J Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF CHARLOTTE: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/25/2009 Develop a plan with the resident and family for the resident's care after leaving the nursing home. G Home Page National Watch List OR U.S. Nursing Home Registry

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SILER CITY CARE AND REHABILITATION CENTER: SILER CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/11/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/11/2007 Give each resident care and services to get or keep the highest quality of life possible. D 06/12/2007 Provide needed housekeeping and maintenance. C 06/12/2007 Give professional services that follow each resident's written care plan. D 06/12/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/12/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 06/12/2007 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 06/12/2007 Make sure that nurse aides show they have the skills to be able to care for residents. D 03/12/2008 Protect the resident from a transfer or discharge that is not wanted or needed. D 03/12/2008 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 03/12/2008 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. B 03/12/2008 Develop a plan with the resident and family for the resident's care after leaving the nursing home. B 07/16/2009 Provide needed housekeeping and maintenance. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF DAVIDSON: THOMASVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/28/2007 Allow residents to easily see the results of the nursing home's most recent survey. C Home Page National Watch List OR U.S. Nursing Home Registry

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WILLIAMSTON REHABILITATION & HEALTHCARE CENTER: WILLIAMSTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/12/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/03/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 08/13/2009 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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KENANSVILLE HEALTH & REHABILIATION CENTER: KENANSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/06/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/13/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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WHITE OAK MANOR - KINGS MOUNTAIN: KINGS MOUNTAIN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/22/2009 Give professional services that meet a professional standard of quality. D 04/22/2009 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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RANDOLPH HEALTH AND REHABILITATION CENTER: ASHEBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/16/2006 Try to resolve each resident's complaints quickly. D 07/25/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/25/2007 Give professional services that meet a professional standard of quality. D 07/25/2007 Give each resident care and services to get or keep the highest quality of life possible. G 07/25/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. G Home Page National Watch List OR U.S. Nursing Home Registry

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LINCOLN NURSING CENTER INC: LINCOLNTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/12/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. J 06/12/2009 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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ABERNETHY LAURELS: NEWTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/01/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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GLENBRIDGE HEALTH AND REHAB: BOONE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/11/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 03/14/2008 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - GREENVILLE: GREENVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/11/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CTR HEALTH & REHAB/GASTO: GASTONIA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/20/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 09/20/2006 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D 11/29/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/29/2006 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 11/29/2006 Make sure that each resident's nutritional needs were met. D 02/26/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha B 02/26/2007 Keep each resident's personal and medical records private and confidential. B 02/26/2007 Give each resident care and services to get or keep the highest quality of life possible. D 01/15/2008 Give professional services that meet a professional standard of quality. D 03/11/2008 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G 04/02/2008 Give each resident care and services to get or keep the highest quality of life possible. G 04/02/2008 Make sure that residents are safe from serious medication errors. G 04/02/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. G 07/17/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. K 07/17/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. K 07/17/2008 Make sure that the nursing home area is free of dangers that cause accidents. K 12/17/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 08/19/2009 Give professional services that meet a professional standard of quality. E 08/19/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 10/08/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/08/2009 Make sure that staff members wash their hands when needed. D Home Page National Watch List OR U.S. Nursing Home Registry

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CRYSTAL BLUFFS REHABILITATION AND HEALTH CARE CENT: MOREHEAD CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/17/2006 Give each resident care and services to get or keep the highest quality of life possible. D 10/17/2006 Give or get special rehabilitation if in the patient's plan of care. D Home Page National Watch List OR U.S. Nursing Home Registry

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WHITE OAK MANOR - SHELBY: SHELBY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/21/2007 Make sure that residents are safe from serious medication errors. J 10/21/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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TRIAD CARE AND REHABILITATION CENTER: HIGH POINT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/24/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. J 10/24/2008 Give each resident care and services to get or keep the highest quality of life possible. J 11/25/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. G 11/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MAGNOLIA LIVING CENTER, LLC: DUNN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/17/2008 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 07/17/2008 Give professional services that meet a professional standard of quality. D 07/17/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 07/17/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 07/17/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D Home Page National Watch List OR U.S. Nursing Home Registry

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GRACE HEALTHCARE OF ASHEVILLE: ASHEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/11/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/15/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 09/15/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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SMITHFIELD MANOR INC: SMITHFIELD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/04/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E Home Page National Watch List OR U.S. Nursing Home Registry

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MANOR CARE HEALTH SVCS PINEHURST: PINEHURST, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/22/2007 Give each resident care and services to get or keep the highest quality of life possible. D 10/09/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/04/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 06/17/2008 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH AND RETIREMENT: MOORESVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/26/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 12/20/2006 Give professional services that meet a professional standard of quality. D 03/15/2007 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 03/15/2007 Listen to the resident or family groups or act on their complaints or suggestions. B 03/15/2007 Give each resident care and services to get or keep the highest quality of life possible. E 03/15/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 03/15/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 03/15/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. G 03/15/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. B 02/10/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 02/10/2008 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE / GREENVILLE: GREENVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/07/2008 Give professional services that meet a professional standard of quality. D 06/18/2009 Store, cook, and give out food in a safe and clean way. E Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE & REHAB: CONCORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/06/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 05/06/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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GUARDIAN CARE OF ELIZABETH CIT: ELIZABETH CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/01/2008 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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FIVE OAKS MANOR: CONCORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/19/2006 Try to resolve each resident's complaints quickly. G 09/19/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. G 09/19/2006 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 09/19/2006 Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided. G 09/19/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/19/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 09/19/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. G 09/19/2006 Be administered in a way that leads to the highest possible level of well being for each resident. G 04/03/2007 Provide services to meet the needs and preferences of each resident. G 05/02/2007 Provide services to meet the needs and preferences of each resident. D 05/02/2007 Provide needed housekeeping and maintenance. B 05/02/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/02/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 09/19/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/19/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 12/07/2007 Give professional services that meet a professional standard of quality. D 02/20/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 12/23/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 06/17/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/22/2009 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. D 11/12/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/12/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MURPHY MEDICAL CENTER: MURPHY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/22/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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LONGLEAF NEURO-MEDICAL TREATMENT CENTER: WILSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/28/2006 Provide needed housekeeping and maintenance. D 10/28/2006 Make sure that each resident's nutritional needs were met. G 02/07/2007 Give each resident care and services to get or keep the highest quality of life possible. D 05/27/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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WILLOW RIDGE OF NC LLC: RUTHERFORDTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/12/2006 Keep each resident's personal and medical records private and confidential. D 10/12/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 10/12/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 07/13/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. G 07/13/2007 Give professional services that meet a professional standard of quality. D 07/13/2007 Give each resident care and services to get or keep the highest quality of life possible. D 07/13/2007 Make sure that each resident's nutritional needs were met. D 07/13/2007 Store, cook, and give out food in a safe and clean way. E 10/01/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - CHARLOTTE: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/31/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/10/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 11/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 07/23/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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CAPITAL NURSING AND REHABILITATION CENTER: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/27/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 02/29/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/29/2008 Give each resident care and services to get or keep the highest quality of life possible. D 05/28/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 10/14/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. J 10/14/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 01/21/2009 Provide enough notice before discharging or transferring a resident. D 11/04/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/04/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF BANNER ELK: BANNER ELK, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/26/2008 Use a registered nurse at least 8 hours a day, 7 days a week. C 09/08/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/08/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIBERTY COMMONS N&R CTR OF COLUMBUS CTY: WHITEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/13/2007 Make sure that residents are safe from serious medication errors. J 03/13/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. J Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CTR HLTH & REHAB BREVARD: BREVARD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/17/2007 Keep each resident's personal and medical records private and confidential. D 12/17/2007 Make sure that staff members wash their hands when needed. E Home Page National Watch List OR U.S. Nursing Home Registry

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BAPTIST RETIREMENT HOMES OF NC: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/23/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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ELIZABETHTOWN NURSING CENTER: ELIZABETHTOWN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/02/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/02/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF NEW BERN: NEW BERN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/25/2007 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 07/25/2007 Keep each resident free from physical restraints, unless needed for medical treatment. J 07/25/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 08/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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BETHESDA HEALTH CARE FACILITY: FAYETTEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/28/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/28/2006 Make sure that staff members wash their hands when needed. D 03/06/2007 Provide services to meet the needs and preferences of each resident. B Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE LILLINGTON: LILLINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/10/2007 Give professional services that meet a professional standard of quality. D 09/27/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 01/18/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/18/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/18/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. E 07/18/2008 Provide needed housekeeping and maintenance. E 07/18/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/18/2008 Make sure that the nursing home area is free of dangers that cause accidents. E 07/18/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. E 07/18/2008 Store, cook, and give out food in a safe and clean way. E 07/18/2008 Get rid of garbage properly. E 07/18/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 01/29/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 01/29/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/29/2009 Have a program to keep infection from spreading. E 03/14/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 03/14/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 03/14/2009 Give each resident care and services to get or keep the highest quality of life possible. G 03/14/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF WASHINGTON: WASHINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/05/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 02/10/2009 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D Home Page National Watch List OR U.S. Nursing Home Registry

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LEE COUNTY NURSING AND REHABILITATION CENTER: SANFORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/30/2007 Give professional services that meet a professional standard of quality. D 10/30/2007 Give each resident care and services to get or keep the highest quality of life possible. D 12/04/2007 Give professional services that meet a professional standard of quality. D 01/15/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 01/15/2008 Give professional services that meet a professional standard of quality. D 01/15/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 12/12/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 12/12/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 06/10/2009 Give professional services that meet a professional standard of quality. D 06/10/2009 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 06/10/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF JACKSONVILLE: JACKSONVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/11/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 10/11/2006 Be administered in a way that leads to the highest possible level of well being for each resident. D 11/02/2006 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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MARY GRAN NURSING CENTER: CLINTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/27/2008 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF MORGANTON: MORGANTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/10/2007 Give professional services that meet a professional standard of quality. D 08/10/2007 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. E Home Page National Watch List OR U.S. Nursing Home Registry

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CHAPEL HILL REHAB AND HEALTHCARE: CHAPEL HILL, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/24/2007 Provide needed housekeeping and maintenance. D 01/24/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/24/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 01/24/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 03/29/2007 Try to resolve each resident's complaints quickly. G 03/29/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. G 03/29/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 05/30/2007 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 07/19/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/19/2007 Give each resident care and services to get or keep the highest quality of life possible. D 07/19/2007 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 08/29/2007 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 08/29/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 11/27/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 11/27/2007 Give each resident care and services to get or keep the highest quality of life possible. J 10/02/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/02/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 10/02/2008 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 10/24/2008 Give each resident care and services to get or keep the highest quality of life possible. G 03/27/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 03/27/2009 Make sure that each resident's nutritional needs were met. G 03/27/2009 Give each resident enough fluids to keep them healthy and prevent dehydration. G Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF OUTER BANKS: NAGS HEAD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/12/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT REIDSVILLE: REIDSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/22/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 05/22/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIDGEWOOD MANOR INC: WASHINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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CENTURY CARE OF SHELBY: SHELBY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/26/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CTR HEALTH & REHABI HICK: HICKORY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/18/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. G 10/18/2006 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 10/18/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 04/25/2007 Provide needed housekeeping and maintenance. D 09/19/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 09/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 03/06/2008 Provide clean bed and bath linens that are in good condition. B 04/10/2008 Give each resident care and services to get or keep the highest quality of life possible. D 03/05/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 03/05/2009 Give professional services that meet a professional standard of quality. D 03/05/2009 Keep accurate and appropriate medical records. D 04/02/2009 Give professional services that meet a professional standard of quality. D 04/07/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/07/2009 Give each resident care and services to get or keep the highest quality of life possible. D 04/13/2009 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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SUNRISE REHABILITATION & CARE: NEBO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/28/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/28/2006 Make sure that the nursing home area is free of dangers that cause accidents. E 09/28/2006 Make sure that nurse aides show they have the skills to be able to care for residents. G 05/10/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/10/2007 Give professional services that meet a professional standard of quality. D 05/10/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - LUMBERTON: LUMBERTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/06/2006 Give or get dental care for each resident. G 06/26/2007 Store, cook, and give out food in a safe and clean way. E Home Page National Watch List OR U.S. Nursing Home Registry

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TWIN LAKES COMMUNITY: BURLINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/20/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MARINER HEALTH CARE OF WILMINGTON: WILMINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/16/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 05/23/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/06/2007 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF SMITHFIELD: SMITHFIELD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/06/2008 Keep each resident free from physical restraints, unless needed for medical treatment. G Home Page National Watch List OR U.S. Nursing Home Registry

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WHITE OAK MANOR - CHARLOTTE: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/04/2008 Give each resident care and services to get or keep the highest quality of life possible. G 06/02/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/02/2009 Give professional services that follow each resident's written care plan. D 06/02/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WARREN HILLS A PERSONAL CARE: WARRENTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/18/2007 Give professional services that meet a professional standard of quality. D 10/18/2007 Make sure that the nursing home area is free of dangers that cause accidents. E 11/25/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 11/25/2009 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & REHAB/EDEN: EDEN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/10/2007 Keep safe, clean and homelike surroundings. D 01/10/2007 Provide needed housekeeping and maintenance. D 02/22/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 09/10/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & REHAB/CH: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/21/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 05/05/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 08/26/2009 Give professional services that follow each resident's written care plan. D 08/26/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 08/26/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 08/26/2009 Make sure that staff members wash their hands when needed. E 08/26/2009 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. D Home Page National Watch List OR U.S. Nursing Home Registry

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HARBORVIEW HEALTH CARE CENTER: MOREHEAD CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/26/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 02/26/2009 Give each resident care and services to get or keep the highest quality of life possible. J 02/26/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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CAMELOT MANOR NURSING CARE FAC: GRANITE FALLS, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/29/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/29/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 02/19/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/16/2009 Give professional services that meet a professional standard of quality. D 09/16/2009 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 11/12/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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VALLEY NURSING CENTER: TAYLORSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/27/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 08/28/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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GLENCARE: WARSAW, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/28/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 12/11/2008 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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BEYSTONE HEALTH & REHABILITATION: FLETCHER, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/22/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/22/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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REHAB AND NURSING CENTER OF MONROE: MONROE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/21/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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CAROLINA CARE CENTER: CHERRYVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/29/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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TRANSITIONAL HEALTH SERVICES OF KANNAPOLIS: KANNAPOLIS, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/12/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 09/13/2007 Provide services to meet the needs and preferences of each resident. D 09/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 11/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 01/04/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/31/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 01/31/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 10/02/2008 Make sure that each resident's nutritional needs were met. D Home Page National Watch List OR U.S. Nursing Home Registry

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GUARDIAN CARE OF ROCKY MOUNT: ROCKY MOUNT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/29/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. B 07/11/2008 Keep each resident free from physical restraints, unless needed for medical treatment. D 07/11/2008 Protect each resident from all abuse, physical punishment, and being separated from others. J 07/11/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/11/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 07/11/2008 Make sure that each resident's nutritional needs were met. D 07/11/2008 Make sure that doctors visit residents regularly, as required. B 01/27/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 01/27/2009 Give each resident care and services to get or keep the highest quality of life possible. G 01/27/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 01/27/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 04/06/2009 Give each resident care and services to get or keep the highest quality of life possible. J 07/16/2009 Give professional services that meet a professional standard of quality. D 08/05/2009 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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ALLEGHANY CARE AND REHABILITATION CENTER: SPARTA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/01/2007 Protect each resident from all abuse, physical punishment, and being separated from others. J 06/01/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. J 06/01/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 06/01/2007 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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STANLEY TOTAL LIVING CENTER: STANLEY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 10/05/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & REHAB/YA: YANCEYVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/14/2007 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D Home Page National Watch List OR U.S. Nursing Home Registry

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PLUMBLEE NURSING CENTER: PLYMOUTH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/01/2009 Protect each resident from all abuse, physical punishment, and being separated from others. J Home Page National Watch List OR U.S. Nursing Home Registry

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POPLAR HEIGHTS CARE AND REHABILITATION: ELIZABETHTOWN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/29/2006 Give professional services that follow each resident's written care plan. D 04/27/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 07/16/2007 Make sure that doctors visit residents regularly, as required. D 09/06/2007 Give professional services that meet a professional standard of quality. D 12/19/2007 Let residents give themselves their drugs if they are able. D 12/19/2007 Give professional services that meet a professional standard of quality. D 12/19/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF SALISBURY: SALISBURY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/26/2006 Give professional services that meet a professional standard of quality. D 10/26/2006 Make sure that each resident's nutritional needs were met. D 02/27/2008 Give professional services that meet a professional standard of quality. D 02/27/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 02/27/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 08/19/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/19/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CTR HEALTH & REHAB/SPRUC: SPRUCE PINE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/09/2007 Make sure that residents are safe from serious medication errors. D 10/30/2007 Give professional services that meet a professional standard of quality. D 11/12/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 11/12/2008 Give professional services that meet a professional standard of quality. D 11/12/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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WOODLAND HILL CARE AND REHABILITATION: ASHEBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/11/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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NASH REHABILITATION & NURSING CENTER: ROCKY MOUNT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/18/2008 Give professional services that meet a professional standard of quality. D 05/05/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF RAEFORD: RAEFORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/13/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/13/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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STANLY MANOR: ALBEMARLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/07/2006 Store, cook, and give out food in a safe and clean way. E Home Page National Watch List OR U.S. Nursing Home Registry

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MOORESVILLE CENTER: MOORESVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/27/2006 Provide needed housekeeping and maintenance. D 08/12/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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THE OAKS AT FORSYTH: WINSTON SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/30/2008 Provide food in a way that meets a resident's needs. D 10/22/2009 Try to resolve each resident's complaints quickly. D Home Page National Watch List OR U.S. Nursing Home Registry

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MOUNTAIN HOME HEALTH AND REHAB: HENDERSONVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/05/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 10/05/2007 Make sure that each resident's nutritional needs were met. D 10/05/2007 Make sure that residents are safe from serious medication errors. D 11/28/2007 Keep accurate and appropriate medical records. D 07/27/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 07/27/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MAGNOLIA ESTATES SKILLED CARE: SPENCER, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/27/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 06/27/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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UNIVERSAL HEALTH CARE / OXFORD: OXFORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/09/2007 Prevent a loss in range of motion among residents who entered the nursing home with a full range of motion. D 07/09/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF HAMLET: HAMLET, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/11/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 01/11/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF SHALLOTTE: SHALLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/01/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 04/01/2009 Give each resident enough fluids to keep them healthy and prevent dehydration. J 04/01/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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WHITE OAK MANOR - BURLINGTON: BURLINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/08/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 06/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 11/19/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/19/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 11/19/2008 Keep all essential equipment working safely. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER NURSING CARE/SHAM: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/20/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/25/2008 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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BROOKSIDE REHABILITATION AND CARE: BURNSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/25/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MEADOWWOOD NURSING CENTER: GASTONIA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/02/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/02/2007 Make sure that residents are safe from serious medication errors. D 09/06/2008 Give professional services that meet a professional standard of quality. D 09/06/2008 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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LIBERTY COMMONS NSG AND REHAB CTR OF HALIFAX CTY: WELDON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/03/2007 Give professional services that meet a professional standard of quality. D 02/03/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/03/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CTR HEALTH & REHAB/HENDERSONVILLE: HENDERSONVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/18/2006 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF FOREST CITY: FOREST CITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/29/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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SENIOR CITIZENS HOME: HENDERSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/01/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 09/29/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HLTH & RETIREMENT: CLAYTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/09/2007 Give each resident care and services to get or keep the highest quality of life possible. D 11/09/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 11/09/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. C 11/09/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. C 05/21/2008 Provide services to meet the needs and preferences of each resident. D 05/21/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 05/21/2008 Provide food in a way that meets a resident's needs. D 10/03/2008 Give professional services that meet a professional standard of quality. J 10/03/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 10/03/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. J Home Page National Watch List OR U.S. Nursing Home Registry

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BRUNSWICK COVE NURSING CENTER: WINNABOW, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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ELDERBERRY HEALTH CARE: MARSHALL, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/20/2007 Provide needed housekeeping and maintenance. E Home Page National Watch List OR U.S. Nursing Home Registry

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GATEWAY REHABILITATION AND HEALTHCARE: LENOIR, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/16/2007 Protect each resident from all abuse, physical punishment, and being separated from others. J 02/16/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 02/16/2007 Give each resident care and services to get or keep the highest quality of life possible. D 01/10/2008 Provide written records when a resident is transferred or discharged. D 04/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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THE GRAYBRIER NURS & RETIREMENT CT: TRINITY, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/30/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/30/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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SARDIS OAKS: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/19/2008 Let residents give themselves their drugs if they are able. D 02/19/2008 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH AND REHAB: WILSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/24/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 05/24/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 05/24/2007 Provide activities to meet the needs of each resident. D 05/24/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 05/24/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/12/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 08/04/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 01/29/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 09/30/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 04/03/2009 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 05/27/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF CHAPEL HILL: CHAPEL HILL, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/29/2007 Give each resident care and services to get or keep the highest quality of life possible. J 11/29/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 10/04/2008 Protect each resident from all abuse, physical punishment, and being separated from others. J 10/04/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. J 10/04/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 10/17/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/17/2008 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF LOUISBURG: LOUISBURG, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/21/2006 Provide special eating equipment and utensils for each resident who needs them. D 09/21/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D 02/21/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 02/21/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/21/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 02/21/2007 Provide services to meet the needs and preferences of each resident. D 10/04/2007 Do a new assessment after any major change in a resident's physical or mental health. D 10/04/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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THE REHAB AND HEALTHCARE CTR OF AL: GRAHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/30/2007 Give each resident care and services to get or keep the highest quality of life possible. G 05/05/2008 Make sure that each resident's nutritional needs were met. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HLTH & REHAB: WINDSOR, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/29/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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MAPLE LEAF HEALTH CARE: STATESVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/07/2007 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. B 11/07/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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BIG ELM RETIREMENT AND NURSING CENTERS: KANNAPOLIS, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/03/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/13/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/13/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH AND REHABILITATION/GOLDSBORO: GOLDSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/24/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/29/2008 Make sure that residents are safe from serious medication errors. G 12/03/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 04/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 10/16/2009 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 10/16/2009 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D 10/16/2009 Give professional services that meet a professional standard of quality. D 10/16/2009 Give professional services that follow each resident's written care plan. D 10/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 10/16/2009 Have enough nurses to care for every resident in a way that maximizes the resident's well being. G Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & RETIREMENT/MONROE: MONROE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/30/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 02/09/2009 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D Home Page National Watch List OR U.S. Nursing Home Registry

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WHISPERING PINES NURSING & REHAB CENTER: FAYETTEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/31/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 07/31/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WOODBURY WELLNESS CENTER INC: HAMPSTEAD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/12/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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COURTLAND TERRACE: GASTONIA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/17/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/17/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 01/15/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN CARE OF SALUDA: SALUDA, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/11/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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HIGHLAND HOUSE REHABILITATION AND HEALTHCARE: FAYETTEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/12/2007 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. B 09/23/2008 Keep each resident's personal and medical records private and confidential. D 09/23/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF KERNERSVILLE: KERNERSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/08/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF GRAHAM: ROBBINSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/07/2007 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D Home Page National Watch List OR U.S. Nursing Home Registry

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RICH SQUARE HEALTH CARE CENTER: RICH SQUARE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/20/2007 Keep medical records for the length of time that is required. C 06/06/2007 Provide services to meet the needs and preferences of each resident. D 06/06/2007 Provide needed housekeeping and maintenance. B 06/06/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 06/06/2007 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 06/06/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/06/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 12/11/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/11/2008 Give professional services that meet a professional standard of quality. D 12/11/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/11/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 12/11/2008 Give each resident enough fluids to keep them healthy and prevent dehydration. D 09/02/2009 Give professional services that meet a professional standard of quality. D 09/02/2009 Give each resident care and services to get or keep the highest quality of life possible. D 09/02/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/02/2009 Make sure that residents are safe from serious medication errors. G 09/02/2009 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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LOUISBURG NURSING CENTER: LOUISBURG, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/20/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 02/29/2008 Keep each resident free from physical restraints, unless needed for medical treatment. J 02/29/2008 Protect each resident from all abuse, physical punishment, and being separated from others. J 02/29/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/29/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER HEALTH & RETIREMENT/CABARRUS: CONCORD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/29/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 01/29/2008 Give each resident care and services to get or keep the highest quality of life possible. D 07/01/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/24/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/24/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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KINSTON REHAB AND HEALTHCARE CTR: KINSTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/17/2007 Give professional services that meet a professional standard of quality. D 04/17/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 04/17/2007 Give or get special rehabilitation if in the patient's plan of care. D 04/17/2007 Keep accurate and appropriate medical records. D 06/25/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/25/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. D 06/25/2008 Give each resident care and services to get or keep the highest quality of life possible. D 08/07/2008 Keep each resident free from physical restraints, unless needed for medical treatment. D 08/07/2008 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN YEARS NURSING HOME: FALCON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/02/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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REX REHAB & NSG CARE CENTER: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/14/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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TWO RIVERS HEALTHCARE - TRENT CAMPUS: NEW BERN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/14/2008 Keep each resident's personal and medical records private and confidential. D 08/14/2008 Make sure that staff members wash their hands when needed. D 08/14/2008 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. D 03/05/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. E Home Page National Watch List OR U.S. Nursing Home Registry

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OCEAN TRAIL CONVALESCENT CT: SOUTHPORT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/11/2007 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E Home Page National Watch List OR U.S. Nursing Home Registry

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NASH GROVE MANOR: NASHVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/05/2007 Provide needed housekeeping and maintenance. B 01/05/2007 Keep all essential equipment working safely. C 01/05/2007 Be administered in a way that leads to the highest possible level of well being for each resident. C 10/17/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 10/17/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 10/17/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 10/17/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. B 04/18/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/18/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 04/18/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. B 04/18/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 08/20/2008 Provide needed housekeeping and maintenance. E 10/23/2008 Give each resident care and services to get or keep the highest quality of life possible. D 10/23/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 10/23/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 03/19/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 03/19/2009 Give each resident care and services to get or keep the highest quality of life possible. G 03/19/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/19/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 10/13/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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GUARDIAN CARE OF SCOTLAND NECK: SCOTLAND NECK, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/17/2007 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E 09/17/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/25/2008 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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CAMPBELLTON HEALTH CARE CENTER: FAYETTEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 05/22/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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GREENFIELD PLACE: GREENVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/12/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/02/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 11/02/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/02/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 11/02/2007 Make sure that residents are safe from serious medication errors. D 11/02/2007 Have a program to keep infection from spreading. D 02/08/2008 Give each resident care and services to get or keep the highest quality of life possible. G 05/14/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 05/14/2008 Give each resident care and services to get or keep the highest quality of life possible. G 05/14/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 05/14/2008 Make sure that residents are safe from serious medication errors. G 10/23/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/23/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/24/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROCKINGHAM MANOR: ROCKINGHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/28/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 10/14/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE REHAB AND HC CTR AT VILLAGE GR: FAYETTEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/05/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/05/2007 Give each resident care and services to get or keep the highest quality of life possible. D 04/16/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/16/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/16/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 04/16/2008 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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CENTURY CARE OF LAURINBURG INC: LAURINBURG, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/03/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 10/17/2008 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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CARDINAL HEALTHCARE AND REHAB: LINCOLNTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/08/2006 Meet the definition of a skilled nursing facility or nursing facility, according to law. D 10/20/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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HUNTER WOODS NURSING AND REHAB: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/22/2007 Give professional services that meet a professional standard of quality. D 06/13/2007 Give each resident care and services to get or keep the highest quality of life possible. D 11/08/2007 Give professional services that meet a professional standard of quality. D 11/08/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 11/28/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 02/14/2008 Make sure that the nursing home area is free of dangers that cause accidents. K 04/02/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 04/02/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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THE LAURELS OF FOREST GLENN: GARNER, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/20/2006 Store, cook, and give out food in a safe and clean way. E 01/20/2007 Make sure that residents are safe from serious medication errors. D 01/20/2007 Keep accurate and appropriate medical records. B 05/22/2007 Give professional services that meet a professional standard of quality. D 05/19/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND LIVING & REHAB AT THE MOSES H CONE MEM H: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/23/2008 Let residents give themselves their drugs if they are able. D 04/23/2008 Give each resident care and services to get or keep the highest quality of life possible. G 04/23/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HILLS LIVING CENTER, LLC: WADESBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/22/2007 Let residents give themselves their drugs if they are able. D 09/26/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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PISGAH MANOR HEALTH CARE CENTER: CANDLER, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/24/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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BROOK STONE LIVING CENTER: POLLOCKSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/04/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 02/28/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 02/28/2007 Be administered in a way that leads to the highest possible level of well being for each resident. J 09/19/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 09/19/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/19/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J Home Page National Watch List OR U.S. Nursing Home Registry

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SHORELAND HLTH CARE & RETIREME: WHITEVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/13/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry