RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/27/08. More recent reports/corrections may be available at the nursing home, ask to see all reports

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SILAS CREEK MANOR: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/26/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 05/26/2005 Give professional services that meet a professional standard of quality. D 05/26/2005 Give each resident care and services to get or keep the highest quality of life possible. G 03/01/2006 Provide needed housekeeping and maintenance. D 06/01/2006 Provide needed housekeeping and maintenance. B 08/31/2006 Provide needed housekeeping and maintenance. D 03/10/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 03/10/2007 Be administered in a way that leads to the highest possible level of well being for each resident. J Home Page National Watch List OR U.S. Nursing Home Registry

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PERSON CO MEM HOSP SNF REGINALD HARRIS ANNEX: ROXBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/22/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. B Home Page National Watch List OR U.S. Nursing Home Registry

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BLUMENTHAL JEWISH NURSING & REHAB CENTER: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/24/2006 Keep assessments completed in the preceding 15 months in the resident's active record. B 03/24/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/07/2006 Give professional services that meet a professional standard of quality. D 11/17/2006 Keep each resident's personal and medical records private and confidential. B 11/17/2006 Try to resolve each resident's complaints quickly. B 04/04/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - DARTMOUTH: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/29/2004 Comply with program requirements between annual inspections; although it corrected these problems before the most recent inspection. J 01/06/2005 Store, cook, and give out food in a safe and clean way. E 01/06/2005 Get rid of garbage properly. E 09/21/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/05/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/05/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/05/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 10/05/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 10/05/2005 Make sure that nurse aides show they have the skills to be able to care for residents. E 12/28/2005 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 03/08/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIAN CENTER NURSING CARE/LEXI: LEXINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/18/2005 Provide proof that all residents' personal money which is deposited with the nursing home, is secure. C 06/29/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 06/29/2005 Make sure that nurse aides show they have the skills to be able to care for residents. D 11/09/2005 Keep accurate and appropriate medical records. D 12/15/2006 Provide needed housekeeping and maintenance. D 12/15/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 12/15/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 12/15/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. C 06/06/2007 Try to resolve each resident's complaints quickly. D 06/06/2007 Give each resident care and services to get or keep the highest quality of life possible. D 06/06/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/06/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 06/06/2007 Properly mark drugs and other similar products. E 06/06/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. D 08/01/2007 Give professional services that meet a professional standard of quality. E 08/01/2007 Give each resident care and services to get or keep the highest quality of life possible. G 08/01/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 08/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 11/02/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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PARK VILLAGE REHAB AND HEALTH, INC: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/21/2004 Give professional services that meet a professional standard of quality. D 12/21/2004 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 03/02/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/29/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. E 09/29/2005 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 09/29/2005 Listen to the resident or family groups or act on their complaints or suggestions. D 09/29/2005 Provide services to meet the needs and preferences of each resident. D 09/29/2005 Provide needed housekeeping and maintenance. E 09/29/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 11/02/2005 Provide needed housekeeping and maintenance. B 11/02/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/02/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 11/02/2005 Store, cook, and give out food in a safe and clean way. B 03/10/2006 Provide services to meet the needs and preferences of each resident. D 03/10/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 03/10/2006 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. F 03/10/2006 Keep all essential equipment working safely. F 04/27/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/27/2006 Provide services to meet the needs and preferences of each resident. D 04/27/2006 Keep safe, clean and homelike surroundings. E 04/27/2006 Provide clean bed and bath linens that are in good condition. E 04/27/2006 Give professional services that meet a professional standard of quality. D 04/27/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/27/2006 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. D 04/27/2006 Store, cook, and give out food in a safe and clean way. F 04/27/2006 Keep all essential equipment working safely. F Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER - GREENSBORO: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/23/2005 Make sure that nurse aides show they have the skills to be able to care for residents. D 05/25/2005 Give professional services that meet a professional standard of quality. D 09/14/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. G 09/14/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 09/14/2005 Make sure that nurse aides show they have the skills to be able to care for residents. D 02/08/2006 Give professional services that meet a professional standard of quality. D 11/18/2006 Give each resident care and services to get or keep the highest quality of life possible. D 11/01/2007 Give professional services that meet a professional standard of quality. D 11/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CLAPPS CONVALESCENT NH: ASHEBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/06/2007 Make sure that residents are safe from serious medication errors. E Home Page National Watch List OR U.S. Nursing Home Registry

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EVERGREENS SENIOR HC SYSTEM: GREENSBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/01/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D 02/01/2005 Give professional services that follow each resident's written care plan. D 02/01/2005 Give each resident care and services to get or keep the highest quality of life possible. D 03/04/2005 Follow all laws and professional standards. C 03/04/2005 Comply with program requirements between annual inspections; although it corrected these problems before the most recent inspection. J 11/15/2005 Give professional services that meet a professional standard of quality. D 11/15/2005 Properly mark drugs and other similar products. D 11/15/2005 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIBERTY NURSING AND REHAB CTR OF MECKLENBURG CTY: CHARLOTTE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2004 Give professional services that meet a professional standard of quality. D 10/05/2004 Give each resident care and services to get or keep the highest quality of life possible. G 10/05/2004 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. G 01/14/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. J 01/14/2005 Make sure that the nursing home area is free of dangers that cause accidents. J 02/10/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. G 02/10/2005 Provide services to meet the needs and preferences of each resident. D 02/10/2005 Give each resident care and services to get or keep the highest quality of life possible. D 02/10/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. G 02/10/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 02/10/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. G 02/10/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 02/10/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. H 02/10/2005 Store, cook, and give out food in a safe and clean way. F 02/10/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 02/10/2005 Properly mark drugs and other similar products. E 01/31/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 09/14/2006 Give each resident care and services to get or keep the highest quality of life possible. D 09/14/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 09/14/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 09/14/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 11/08/2006 Give professional services that meet a professional standard of quality. D 11/08/2006 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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SPRINGWOOD CARE CTR OF FORSYTH: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/03/2005 Store, cook, and give out food in a safe and clean way. E 03/23/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 03/23/2005 Properly mark drugs and other similar products. E 10/13/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/07/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. E 07/11/2007 Provide services to meet the needs and preferences of each resident. D 07/11/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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ST JOSEPH OF THE PINES HEALTH: SOUTHERN PINES, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/04/2004 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/04/2004 Keep accurate and appropriate medical records. D 09/21/2005 Give professional services that meet a professional standard of quality. D 09/21/2005 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 09/21/2005 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 01/18/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 01/18/2007 Provide services to meet the needs and preferences of each resident. D 01/18/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/12/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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MOUNTAIN RIDGE WELLNESS CTR LL: BLACK MOUNTAIN, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/12/2005 Give professional services that meet a professional standard of quality. D 01/21/2005 Give or get lab tests to meet the needs of residents. G 01/21/2005 Quickly tell the resident's doctor the results of lab tests. G Home Page National Watch List OR U.S. Nursing Home Registry

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RALEIGH REHAB AND HEALTHCARE C: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/04/2004 Keep each resident free from physical restraints, unless needed for medical treatment. D 11/04/2004 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/04/2004 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 11/04/2004 Provide activities to meet the needs of each resident. D 11/04/2004 Make sure that the nursing home area is free of dangers that cause accidents. D 02/11/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/24/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 03/24/2005 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 03/24/2005 Give each resident care and services to get or keep the highest quality of life possible. J 03/24/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/22/2006 Keep each resident's personal and medical records private and confidential. D 02/22/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 03/21/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E 03/21/2006 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 03/21/2006 Have a program to keep infection from spreading. E 03/21/2006 Make sure that nurse aides show they have the skills to be able to care for residents. E 05/10/2006 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. C 05/10/2006 Allow residents to easily see the results of the nursing home's most recent survey. C 05/10/2006 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 05/10/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 06/21/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/21/2006 Give each resident care and services to get or keep the highest quality of life possible. G 06/21/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/21/2006 post nurse staffing information. C 07/14/2006 Keep each resident free from physical restraints, unless needed for medical treatment. D 07/14/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 10/19/2006 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 11/02/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 06/04/2007 Provide services to meet the needs and preferences of each resident. D 06/04/2007 Provide activities to meet the needs of each resident. D 12/11/2007 Provide needed housekeeping and maintenance. D 12/11/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF MADISON: MADISON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/02/2004 Give each resident care and services to get or keep the highest quality of life possible. D 03/09/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. G 03/09/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 07/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ANSON COMMUNITY HOSPITAL SNF: WADESBORO, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/26/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 04/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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ERWIN GARDEN REHABILITATION: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/22/2004 Store, cook, and give out food in a safe and clean way. F 10/22/2004 Get rid of garbage properly. F 10/22/2004 Keep all essential equipment working safely. F 10/22/2004 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D 10/22/2004 Make sure there is a program to prevent/deal with mice, insects, or other pests. F 10/22/2004 Be administered in a way that leads to the highest possible level of well being for each resident. F 01/13/2005 Hire a qualified social worker; or in homes with more than 120 beds, hire a qualified full-time social worker. C 01/13/2005 Store, cook, and give out food in a safe and clean way. B 07/28/2005 Give each resident care and services to get or keep the highest quality of life possible. D 07/28/2005 Make sure that the nursing home area is free of dangers that cause accidents. K 07/28/2005 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E 09/09/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 10/27/2005 Make sure that nurse aides show they have the skills to be able to care for residents. D 08/02/2006 Provide needed housekeeping and maintenance. D 08/02/2006 Provide clean bed and bath linens that are in good condition. B 08/02/2006 Make sure there is a program to prevent/deal with mice, insects, or other pests. D 02/02/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/02/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/02/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/08/2007 Make sure that the nursing home area is free of dangers that cause accidents. E 06/13/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/13/2007 Provide needed housekeeping and maintenance. E 06/13/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/13/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 07/19/2007 Have a private telephone available for use. E 07/19/2007 Provide services to meet the needs and preferences of each resident. D 07/19/2007 Provide needed housekeeping and maintenance. E 07/19/2007 Give each resident care and services to get or keep the highest quality of life possible. G 07/19/2007 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 07/19/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVANTE AT WILSON: WILSON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/25/2006 Give professional services that meet a professional standard of quality. D 05/17/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 05/17/2006 Give professional services that follow each resident's written care plan. D 05/17/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 06/01/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 06/01/2006 Make sure that nurse aides show they have the skills to be able to care for residents. J 08/17/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. G 07/18/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D Home Page National Watch List OR U.S. Nursing Home Registry

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ALSTON BROOK: LEXINGTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/10/2006 Give professional services that meet a professional standard of quality. D 06/10/2006 Give each resident care and services to get or keep the highest quality of life possible. D 06/10/2006 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D Home Page National Watch List OR U.S. Nursing Home Registry

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LASALLE HEALTHCARE CENTER: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/28/2004 Provide services to meet the needs and preferences of each resident. D 10/28/2004 Make sure that the nursing home area is free of dangers that cause accidents. D 02/22/2005 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 02/22/2005 Get proof that a nurse aide has the training and skills that the State requires. E 01/19/2006 Give professional services that meet a professional standard of quality. D 01/19/2006 Properly mark drugs and other similar products. D 08/04/2006 Give professional services that meet a professional standard of quality. D 10/12/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/12/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 06/01/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. G 06/01/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/01/2007 Provide needed housekeeping and maintenance. B 06/01/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/01/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G 06/01/2007 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 06/01/2007 Make sure that doctors visit residents regularly, as required. D 06/01/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. D 06/01/2007 Make sure that nurse aides show they have the skills to be able to care for residents. D 07/17/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 07/17/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 07/17/2007 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF ONSLOW: JACKSONVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/22/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. G 06/02/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. G 06/02/2005 Give professional services that meet a professional standard of quality. D 06/02/2005 Give each resident care and services to get or keep the highest quality of life possible. D 06/02/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. G 06/02/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 06/02/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. G 08/10/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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SUNNYBROOK HEALTHCARE & REHAB: RALEIGH, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/13/2006 Give professional services that meet a professional standard of quality. D 09/13/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROSE MANOR HEALTHCARE CENTER: DURHAM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/11/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 05/11/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/25/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 02/28/2007 Keep medical records for the length of time that is required. C 06/21/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 10/10/2007 Provide needed housekeeping and maintenance. B Home Page National Watch List OR U.S. Nursing Home Registry

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LUTHERAN HOME - WINSTON SALEM: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/12/2006 Give professional services that meet a professional standard of quality. B Home Page National Watch List OR U.S. Nursing Home Registry

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WALNUT COVE HEALTH AND REHABILITATION CENTER: WALNUT COVE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/16/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/16/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 11/16/2006 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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WESTCHESTER MANOR AT PROVIDENCE PLACE: HIGH POINT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/07/2004 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 10/07/2004 Protect residents from mistreatment, neglect, and/or theft of personal property. J 10/07/2004 Give each resident care and services to get or keep the highest quality of life possible. J 10/07/2004 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 10/07/2004 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. F Home Page National Watch List OR U.S. Nursing Home Registry

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WINSTON SALEM REHAB AND HEALTH: WINSTON-SALEM, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/18/2004 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/18/2004 Give professional services that meet a professional standard of quality. D 11/18/2004 Give each resident care and services to get or keep the highest quality of life possible. D 11/18/2004 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/18/2004 Follow all laws and professional standards. C 11/18/2004 Get proof that a nurse aide has the training and skills that the State requires. D 07/15/2005 Provide needed housekeeping and maintenance. E 07/15/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 08/05/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/05/2006 Give each resident care and services to get or keep the highest quality of life possible. G 01/05/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 01/05/2006 Give or get dental care for each resident. G 01/05/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 01/05/2006 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 01/22/2006 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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MARYFIELD NURSING HOME: HIGH POINT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/28/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 04/28/2006 Give each resident care and services to get or keep the highest quality of life possible. J Home Page National Watch List OR U.S. Nursing Home Registry

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HUNTERSVILLE OAKS: HUNTERSVILLE, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/09/2004 Make sure that the nursing home area is free of dangers that cause accidents. D 01/12/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/12/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 01/12/2005 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTHAVEN OF ENFIELD: ENFIELD, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/13/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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CANTON CHRISTIAN CONVALESCENT CTR: CANTON, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/25/2007 Quickly give a resident's personal money to the heads of his or her estate after the resident's death. B Home Page National Watch List OR U.S. Nursing Home Registry

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HIGH POINT HEALTHCARE: HIGH POINT, NC

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/31/2005 Store, cook, and give out food in a safe and clean way. E 08/17/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. D 08/17/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 08/17/2006 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 08/17/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/17/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 03/22/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 03/22/2007 Provide needed housekeeping and maintenance. B 03/22/2007 Give each resident care and services to get or keep the highest quality of life possible. J 03/22/2007 Be administered in a way that leads to the highest possible level of well being for each resident.