RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/27/08. More recent reports/corrections may be available at the nursing home, ask to see all reports

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NHC HEALTHCARE, TOWN & COUNTRY: TOWN AND COUNTRY, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/05/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 12/23/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 05/05/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 06/05/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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KABUL NURSING HOMES INC: CABOOL, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/02/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/02/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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CEDARS AT THE JCA, THE: CHESTERFIELD, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/08/2004 Give professional services that meet a professional standard of quality. D 11/05/2004 Make sure that the nursing home area is free of dangers that cause accidents. J 01/06/2006 Give each resident care and services to get or keep the highest quality of life possible. G 01/06/2006 Make sure that staff members wash their hands when needed. D 06/14/2006 Give professional services that meet a professional standard of quality. D 10/24/2006 Give each resident care and services to get or keep the highest quality of life possible. D 05/23/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CAMDENTON WINDSOR ESTATES: CAMDENTON, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/03/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/03/2006 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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JOHN KNOX VILLAGE CARE CENTER: LEES SUMMIT, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/11/2005 Give professional services that meet a professional standard of quality. D 12/29/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 12/29/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 03/20/2006 Give professional services that meet a professional standard of quality. D 08/06/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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DELMAR GARDENS WEST: CHESTERFIELD, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/02/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 05/12/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/02/2006 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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BETH HAVEN NURSING HOME: HANNIBAL, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/23/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 07/02/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E Home Page National Watch List OR U.S. Nursing Home Registry

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BLANCHETTE PLACE CARE CENTER: SAINT CHARLES, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/12/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/12/2005 Give professional services that meet a professional standard of quality. D 12/12/2005 Give each resident care and services to get or keep the highest quality of life possible. G 12/12/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 12/12/2005 Have a program to keep infection from spreading. E 02/09/2006 Give professional services that meet a professional standard of quality. D 03/08/2006 Give each resident care and services to get or keep the highest quality of life possible. D 03/08/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 12/19/2006 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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ST SOPHIA HEALTH & REHABILITATION CENTER: FLORISSANT, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/30/2004 Make sure that the nursing home area is free of dangers that cause accidents. G 12/21/2005 Give professional services that meet a professional standard of quality. D 12/15/2006 Give the right treatment and services to residents who have mental or social problems adjusting. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHRISTIAN HEALTH CARE OF LEBANON NORTH: LEBANON, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/02/2004 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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WOODBINE HEALTHCARE AND REHABILITATION CENTRE: GLADSTONE, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/10/2004 Keep safe, clean and homelike surroundings. E 11/10/2004 Give professional services that meet a professional standard of quality. D 11/10/2004 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. D 04/12/2005 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 04/12/2005 1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. D 05/19/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/19/2005 Give professional services that meet a professional standard of quality. D 07/28/2005 Keep safe, clean and homelike surroundings. D 07/28/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 07/28/2005 Offer other nutritional food to each resident who will not eat the food served. D 05/05/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/21/2006 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 06/22/2007 Keep safe, clean and homelike surroundings. E 06/22/2007 Give professional services that meet a professional standard of quality. D 06/22/2007 Give each resident care and services to get or keep the highest quality of life possible. D 06/22/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 06/22/2007 Store, cook, and give out food in a safe and clean way. E 06/22/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D 06/22/2007 1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. F 06/22/2007 Keep clinical information safe, so that it will not be lost, destroyed or used by the wrong person. E 07/16/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/17/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHATEAU GIRARDEAU: CAPE GIRARDEAU, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/02/2005 Keep safe, clean and homelike surroundings. D 03/02/2005 Have a program to keep infection from spreading. E 03/02/2005 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D Home Page National Watch List OR U.S. Nursing Home Registry

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SWOPE RIDGE GERIATRIC CENTER: KANSAS CITY, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/02/2006 Provide enough notice before discharging or transferring a resident. D 03/02/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 03/02/2006 Make sure there is a program to prevent/deal with mice, insects, or other pests. D 04/11/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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FOUR SEASONS LIVING CENTER: SEDALIA, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/22/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/22/2006 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, WEST PLAINS: WEST PLAINS, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/01/2006 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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DELMAR GARDENS ON THE GREEN: CHESTERFIELD, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/13/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/13/2005 Give each resident care and services to get or keep the highest quality of life possible. D 12/19/2005 Give the right treatment and services to residents who have mental or social problems adjusting. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, DESLOGE: DESLOGE, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/08/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MARY, QUEEN AND MOTHER CENTER: SHREWSBURY, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/15/2007 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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CHARLEVOIX HEALTHCARE CENTER: SAINT CHARLES, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/30/2005 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. E Home Page National Watch List OR U.S. Nursing Home Registry

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CHRISTIAN HEALTH CARE OF SPRINGFIELD WEST: SPRINGFIELD, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/19/2004 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 10/19/2004 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MACON HEALTH CARE CENTER: MACON, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/29/2005 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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CHARLESTON MANOR-SKILLED NURSING BY AMERICARE: CHARLESTON, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/02/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, ST CHARLES: SAINT CHARLES, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/16/2005 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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HIGHLAND NURSING AND REHABILITATION CENTER: KANSAS CITY, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/08/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 04/27/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 04/24/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, KENNETT: KENNETT, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/08/2004 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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DELMAR GARDENS OF CHESTERFIELD: CHESTERFIELD, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/05/2004 Give each resident care and services to get or keep the highest quality of life possible. J 05/04/2005 Give each resident care and services to get or keep the highest quality of life possible. J 09/28/2006 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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OSAGE BEACH HEALTH CARE CENTER: OSAGE BEACH, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/02/2007 Protect the resident from a transfer or discharge that is not wanted or needed. D 05/02/2007 Provide written records when a resident is transferred or discharged. D Home Page National Watch List OR U.S. Nursing Home Registry

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NHC HEALTHCARE, JOPLIN: JOPLIN, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/02/2005 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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WARRENTON MANOR: WARRENTON, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/10/2004 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/01/2005 Provide needed housekeeping and maintenance. D 07/01/2005 Give professional services that meet a professional standard of quality. D 07/01/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/01/2005 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 07/29/2005 Provide needed housekeeping and maintenance. D 07/29/2005 Give professional services that meet a professional standard of quality. D 07/29/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/29/2005 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 08/14/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/14/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 08/14/2006 Give professional services that meet a professional standard of quality. D 08/14/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 03/22/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF CAPE GIRARDEAU: CAPE GIRARDEAU, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/18/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES: SPRINGFIELD, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/06/2005 Give the right treatment and services to residents who have mental or social problems adjusting. D 06/06/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. F 06/30/2006 Give each resident care and services to get or keep the highest quality of life possible. G 08/23/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/25/2006 Give each resident care and services to get or keep the highest quality of life possible. J 04/13/2007 Provide services to meet the needs and preferences of each resident. E Home Page National Watch List OR U.S. Nursing Home Registry

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TWIN PINES ADULT CARE CENTER: KIRKSVILLE, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/19/2005 Give professional services that meet a professional standard of quality. D 07/19/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 07/19/2005 Hire nurse aides who have completed required training and shown that they are skilled. D 12/29/2006 Give each resident care and services to get or keep the highest quality of life possible. D 12/29/2006 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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PLAZA MANOR: KANSAS CITY, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/14/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/25/2005 Keep safe, clean and homelike surroundings. D 08/11/2005 Store, cook, and give out food in a safe and clean way. D 09/07/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/07/2006 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 09/07/2006 Provide needed housekeeping and maintenance. E 09/07/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/07/2006 Store, cook, and give out food in a safe and clean way. E 09/07/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. C 09/07/2006 Make sure that nurse aides show they have the skills to be able to care for residents. F 10/30/2006 Give professional services that meet a professional standard of quality. D 10/30/2006 Give each resident care and services to get or keep the highest quality of life possible. G 03/26/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/06/2007 Keep safe, clean and homelike surroundings. D 09/06/2007 Provide clean bed and bath linens that are in good condition. D 09/06/2007 Keep all essential equipment working safely. E Home Page National Watch List OR U.S. Nursing Home Registry

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LOCH HAVEN: MACON, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/20/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CEDARCREST MANOR: WASHINGTON, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/17/2006 Keep each resident free from physical restraints, unless needed for medical treatment. D 08/17/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 02/08/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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CEDARGATE, THE: POPLAR BLUFF, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/11/2005 Provide enough notice before discharging or transferring a resident. D 04/11/2005 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 04/11/2005 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D Home Page National Watch List OR U.S. Nursing Home Registry

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VILLA MARIE SKILLED NURSING FACILITY: JEFFERSON CITY, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/17/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 02/17/2006 Keep accurate and appropriate medical records. D 06/02/2006 Keep each resident free from physical restraints, unless needed for medical treatment. D 06/02/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/02/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 06/02/2006 Make sure that each resident's nutritional needs were met. D 02/15/2007 Give each resident care and services to get or keep the highest quality of life possible. G 03/29/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 03/29/2007 Give professional services that meet a professional standard of quality. E 03/29/2007 Give each resident care and services to get or keep the highest quality of life possible. G 03/29/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER- NEW MADRID: NEW MADRID, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/23/2005 Make sure that residents are well nourished. E 03/23/2005 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E Home Page National Watch List OR U.S. Nursing Home Registry

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RIVER OAKS CARE CENTER: STEELE, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/01/2004 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. J 06/28/2006 Keep safe, clean and homelike surroundings. D Home Page National Watch List OR U.S. Nursing Home Registry

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SCENIC NURSING AND REHABILITATION CENTER, LLC: HERCULANEUM, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/28/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/28/2005 Give each resident care and services to get or keep the highest quality of life possible. G 04/28/2005 Make sure that the nursing home area is free of dangers that cause accidents. J 10/10/2006 Give each resident care and services to get or keep the highest quality of life possible. D 10/10/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 10/10/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 04/13/2007 Give professional services that meet a professional standard of quality. D 04/13/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 04/13/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVINGCENTER-ST JAMES: SAINT JAMES, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/14/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEADOWS CARE CENTER, THE: JOPLIN, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/03/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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OZARK MOUNTAIN REGIONAL HEALTHCARE CENTER: CRANE, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/07/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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MAPLE LAWN NURSING HOME: PALMYRA, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2004 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 10/05/2004 Give professional services that meet a professional standard of quality. D 10/05/2004 Give each resident care and services to get or keep the highest quality of life possible. J 10/05/2004 Hire nurse aides who have completed required training and shown that they are skilled. D 02/22/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 02/22/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 02/22/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 09/18/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D Home Page National Watch List OR U.S. Nursing Home Registry

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MILAN HEALTH CARE FACILITY: MILAN, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/19/2004 Give each resident care and services to get or keep the highest quality of life possible. J 11/19/2004 Make sure that the nursing home area is free of dangers that cause accidents. J 11/19/2004 Provide food in a way that meets a resident's needs. E 11/19/2004 Store, cook, and give out food in a safe and clean way. F 11/19/2004 Make sure that the nursing home area is safe, easy to use, clean and comfortable. B 01/19/2005 Give each resident care and services to get or keep the highest quality of life possible. G 12/29/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/29/2006 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHRISTIAN HEALTH CARE OF HERMITAGE: HERMITAGE, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/14/2005 Give each resident care and services to get or keep the highest quality of life possible. D 04/24/2006 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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KIRKSVILLE MANOR CARE CENTER: KIRKSVILLE, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/30/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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MARIES MANOR: VIENNA, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/21/2005 Give professional services that meet a professional standard of quality. D 03/02/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 03/16/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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COLUMBIA HEALTHCARE CENTER: COLUMBIA, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/10/2004 Give each resident care and services to get or keep the highest quality of life possible. D 01/14/2005 Give professional services that meet a professional standard of quality. E 01/14/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/01/2005 Give professional services that meet a professional standard of quality. D 07/27/2005 Provide needed housekeeping and maintenance. D 07/27/2005 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D 08/16/2005 Give each resident care and services to get or keep the highest quality of life possible. D 10/31/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 03/07/2007 Give professional services that meet a professional standard of quality. D 06/11/2007 Keep safe, clean and homelike surroundings. E 07/13/2007 Make sure that each resident's nutritional needs were met. G 07/23/2007 Give professional services that meet a professional standard of quality. D 07/23/2007 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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GREENBRIAR, THE: JOPLIN, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/23/2004 Make sure that the nursing home area is free of dangers that cause accidents. D 12/23/2004 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 08/30/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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TRUMAN HEALTHCARE & REHABILITATION CENTER: LAMAR, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/29/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 08/29/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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JOPLIN HEALTHCARE CENTER: JOPLIN, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/03/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEDICALODGE OF NEOSHO: NEOSHO, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/21/2005 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND OF WILLOW LANE: BUTLER, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/23/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 01/23/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 01/23/2007 Give each resident care and services to get or keep the highest quality of life possible. J Home Page National Watch List OR U.S. Nursing Home Registry

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COX MEDICAL CENTER: SPRINGFIELD, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/15/2004 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 12/15/2004 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E Home Page National Watch List OR U.S. Nursing Home Registry

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WEST VILLAGE MANOR: COLUMBIA, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/08/2004 Give professional services that meet a professional standard of quality. E 10/08/2004 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 08/26/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 07/07/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 12/07/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 06/14/2007 Provide needed housekeeping and maintenance. D 06/14/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D Home Page National Watch List OR U.S. Nursing Home Registry

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CARONDELET MANOR: KANSAS CITY, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/10/2004 Keep safe, clean and homelike surroundings. D 11/10/2004 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. G 02/10/2005 Give professional services that meet a professional standard of quality. D 02/10/2005 Make sure that staff members wash their hands when needed. D 11/29/2006 Keep each resident free from physical restraints, unless needed for medical treatment. J 11/29/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 08/22/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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WEBB CITY HEALTH AND REHABILITATION CENTER: WEBB CITY, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/16/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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NEW MARK CARE CENTER: KANSAS CITY, MO

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/19/2004 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/19/2004 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/02/2005 Give each resident care and services to get or keep the highest quality of life possible. D 02/06/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 02/06/2007 Give each resident care and services to get or keep the highest quality of life possible. J Home Pag