RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/06/10. More recent reports/corrections may be available at the nursing home, ask to see all reports

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OCEANA CO MD CARE FACILITY: HART, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/13/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. E 11/13/2007 Provide food in a way that meets a resident's needs. J 06/10/2008 Give professional services that meet a professional standard of quality. J 06/10/2008 Give each resident care and services to get or keep the highest quality of life possible. J 06/10/2008 Properly mark drugs and other similar products. E 06/10/2008 Be administered in a way that leads to the highest possible level of well being for each resident. J 05/19/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANISTEE COUNTY MEDICAL CARE FACILITY: MANISTEE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/25/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/06/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/06/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/06/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-KNOLLVIEW: MUSKEGON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/26/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 09/26/2006 Give each resident care and services to get or keep the highest quality of life possible. G 09/26/2006 Keep all essential equipment working safely. D 07/17/2007 Keep all essential equipment working safely. D 10/26/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 08/03/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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THORNAPPLE MANOR: HASTINGS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/12/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 09/12/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/12/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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IOSCO CO MEDICAL CARE FACILITY: TAWAS CITY, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 04/15/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/15/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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FAIRVIEW LIVING CENTRE: CENTREVILLE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/09/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 11/18/2008 Keep safe, clean and homelike surroundings. B 11/18/2008 Give professional services that meet a professional standard of quality. F 11/18/2008 Have a program to keep infection from spreading. E 11/18/2008 Stop employees, who have a disease that can spread, from having direct contact with residents or food. E Home Page National Watch List OR U.S. Nursing Home Registry

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THE VILLAGE OF REDFORD, A SENIOR LIVING COMMUNITY: REDFORD, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/18/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/18/2007 Give each resident care and services to get or keep the highest quality of life possible. D 05/18/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 06/20/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-JACKSON: JACKSON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/21/2007 Keep each resident's personal and medical records private and confidential. D 02/21/2007 Give each resident care and services to get or keep the highest quality of life possible. D 02/21/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 02/12/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/12/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/12/2008 Give professional services that meet a professional standard of quality. D 02/12/2008 Give each resident care and services to get or keep the highest quality of life possible. D 02/12/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 02/12/2008 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G 02/12/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 02/12/2008 Give each resident enough fluids to keep them healthy and prevent dehydration. G 02/12/2008 Keep all essential equipment working safely. G Home Page National Watch List OR U.S. Nursing Home Registry

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JACKSON COUNTY MEDICAL CARE FACILITY: JACKSON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/28/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/28/2007 Allow residents to easily see the results of the nursing home's most recent survey. D 09/28/2007 Protect each resident from all abuse, physical punishment, and being separated from others. G 09/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 04/22/2009 Make sure that residents are safe from serious medication errors. E 04/22/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 04/22/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE CLARE: CLARE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/04/2006 Give professional services that meet a professional standard of quality. D 03/15/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 03/17/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-BATTLE CREEK: BATTLE CREEK, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/20/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEADOW BROOK MEDICAL CARE FACILITY: BELLAIRE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/21/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. G 11/06/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 11/06/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/17/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 04/17/2009 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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GOGEBIC MEDICAL CARE FACILITY: WAKEFIELD, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/03/2009 Keep each resident's personal and medical records private and confidential. D 02/03/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 02/03/2009 Properly mark drugs and other similar products. F 05/27/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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EATON COUNTY MEDICAL CARE FACI: CHARLOTTE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/20/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 02/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 02/20/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 04/16/2008 Make sure that residents are safe from serious medication errors. D 04/16/2008 Properly mark drugs and other similar products. D Home Page National Watch List OR U.S. Nursing Home Registry

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HURON CO MED CARE FACILITY: BAD AXE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/10/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 09/10/2008 Give professional services that meet a professional standard of quality. D 09/10/2008 Give each resident care and services to get or keep the highest quality of life possible. J 09/10/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HOUGHTON CO MED CARE FACILITY: HANCOCK, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/10/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 09/12/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. B 01/17/2008 Protect each resident from all abuse, physical punishment, and being separated from others. E 07/29/2008 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. E 11/06/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 07/16/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/19/2009 Keep each resident free from physical restraints, unless needed for medical treatment. D 11/19/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 11/19/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 11/19/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BAY BLUFFS-EMMET CO MED CARE FAC: HARBOR SPRINGS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/09/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 04/09/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 04/09/2007 Give professional services that meet a professional standard of quality. E 04/09/2007 Make sure that residents are safe from serious medication errors. E 04/09/2007 Keep accurate and appropriate medical records. E 07/10/2007 Provide services to meet the needs and preferences of each resident. D 08/19/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. E 11/10/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/10/2008 Give each resident care and services to get or keep the highest quality of life possible. D 11/10/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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SPECTRUM HEALTH REHAB AND NURSING CENTER: GRAND RAPIDS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/08/2008 Give professional services that meet a professional standard of quality. G 02/08/2008 Make sure that residents are safe from serious medication errors. G 02/08/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 03/07/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 02/12/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/12/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MEDILODGE OF ROCHESTER HILLS, INC: ROCHESTER HILLS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/04/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/04/2007 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D 04/04/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D Home Page National Watch List OR U.S. Nursing Home Registry

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ISABELLA CO MEDICAL CARE FACIL: MOUNT PLEASANT, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/14/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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PILGRIM MANOR: GRAND RAPIDS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/05/2006 Provide special eating equipment and utensils for each resident who needs them. E 08/07/2009 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D Home Page National Watch List OR U.S. Nursing Home Registry

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BROOKCREST: GRANDVILLE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/07/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/07/2007 Protect each resident from all abuse, physical punishment, and being separated from others. G 03/07/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/09/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/09/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 09/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MACKINAC STRAITS LONG TERM CARE UNIT: SAINT IGNACE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/02/2007 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 12/05/2007 Use a registered nurse at least 8 hours a day, 7 days a week. E 04/30/2008 Give each resident care and services to get or keep the highest quality of life possible. D 10/01/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/01/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/01/2008 Give professional services that follow each resident's written care plan. D 10/01/2008 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D 03/04/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 03/04/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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BAY COUNTY MEDICAL CARE FACILITY: ESSEXVILLE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/28/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 01/25/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 01/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 09/17/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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HAROLD AND GRACE UPJOHN COMMUN: KALAMAZOO, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/14/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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SPECTRUM HEALTH KELSEY: LAKEVIEW, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/30/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 01/30/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 01/30/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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ABERDEEN REHABILITATION AND SKILLED NURSING CENTER: TRENTON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/12/2006 Let the resident refuse treatment or refuse to take part in an experiment. D 09/12/2006 Protect each resident from all abuse, physical punishment, and being separated from others. D 09/12/2006 Give each resident care and services to get or keep the highest quality of life possible. G 09/12/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 11/30/2006 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 11/30/2006 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D 11/30/2007 Let the resident refuse treatment or refuse to take part in an experiment. D 11/30/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 11/30/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/30/2007 Give professional services that follow each resident's written care plan. D 11/30/2007 Have a program to keep infection from spreading. D 12/07/2007 Give professional services that meet a professional standard of quality. D 12/07/2007 Give each resident care and services to get or keep the highest quality of life possible. D 12/07/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 04/02/2008 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. E 04/17/2009 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D 08/12/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-UNIVERSITY: LIVONIA, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/13/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/13/2006 Protect each resident from all abuse, physical punishment, and being separated from others. D 07/30/2007 Protect each resident from all abuse, physical punishment, and being separated from others. J 07/30/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. L 10/29/2007 Tell the resident completely about his or her health status. D 10/29/2007 Make sure that each resident's nutritional needs were met. D 12/11/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/11/2008 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 09/02/2009 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D 09/02/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/02/2009 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 09/02/2009 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D 09/02/2009 Give each resident care and services to get or keep the highest quality of life possible. G 09/02/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/02/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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LAPEER COUNTY MEDICAL CARE FAC: LAPEER, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/19/2007 Provide services to meet the needs and preferences of each resident. D 08/31/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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GRANDVUE MEDICAL CARE FACILITY: EAST JORDAN, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/28/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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SHIAWASSEE COUNTY MED CARE FAC: CORUNNA, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/02/2007 Protect each resident from all abuse, physical punishment, and being separated from others. G 11/02/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/02/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D Home Page National Watch List OR U.S. Nursing Home Registry

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PINECREST MEDICAL CARE FACILITY: POWERS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/28/2006 Protect each resident from all abuse, physical punishment, and being separated from others. D 04/24/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 04/24/2007 Give each resident care and services to get or keep the highest quality of life possible. D 06/05/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/05/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 08/05/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/05/2009 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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OAKVIEW MEDICAL CARE FACILITY: LUDINGTON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/18/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 03/18/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. D Home Page National Watch List OR U.S. Nursing Home Registry

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SPECTRUM HEALTH - KENT COMMUNI: GRAND RAPIDS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/15/2006 Protect each resident from all abuse, physical punishment, and being separated from others. D 11/15/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/15/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. E 11/15/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 11/15/2006 Make sure that each resident gets help to keep vision and hearing. D 11/15/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 11/15/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. G 11/15/2006 Give or get dental care for each resident. E 05/30/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 05/30/2007 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D 05/30/2007 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND OF HOLLAND: HOLLAND, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/27/2009 Give professional services that meet a professional standard of quality. D 03/27/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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LAKELAND SPECIALTY HOSPITAL AT BERRIEN CENTER: BERRIEN CENTER, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/14/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 12/29/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E Home Page National Watch List OR U.S. Nursing Home Registry

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GRAND TRAVERSE PAVILIONS: TRAVERSE CITY, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/10/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/10/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/10/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 07/31/2008 Keep all essential equipment working safely. D 08/13/2008 Tell the resident completely about his or her health status. D 08/13/2008 Give each resident care and services to get or keep the highest quality of life possible. D 10/02/2008 Provide services to meet the needs and preferences of each resident. D 04/08/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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TUSCOLA COUNTY MEDICAL CARE FACILITY: CARO, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/07/2008 Properly mark drugs and other similar products. D 10/14/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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LAKEVIEW LUTHERAN MANOR: CADILLAC, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/13/2006 Give each resident care and services to get or keep the highest quality of life possible. D 12/13/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 11/20/2007 Provide services to meet the needs and preferences of each resident. D 11/20/2007 Properly mark drugs and other similar products. D 11/05/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 01/20/2009 Provide services to meet the needs and preferences of each resident. E 01/20/2009 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 01/20/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 08/24/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 08/24/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 08/24/2009 Set up or keep a group of people to review and ensure quality. E 11/25/2009 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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MOROUN NURSING HOME: DETROIT, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/14/2006 Keep each resident free from physical restraints, unless needed for medical treatment. G 11/14/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 03/10/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/10/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 04/02/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-GRAND RAPIDS: GRAND RAPIDS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/16/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 11/16/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G 11/16/2007 Make sure that residents are safe from serious medication errors. D 11/16/2007 Give or get emergency care by a doctor 24 hours a day. D 06/30/2009 Protect each resident from all abuse, physical punishment, and being separated from others. G 06/30/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/30/2009 Provide needed housekeeping and maintenance. D 06/30/2009 Give professional services that meet a professional standard of quality. E 06/30/2009 Give each resident care and services to get or keep the highest quality of life possible. J 06/30/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 06/30/2009 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-GEORGIAN EAST: GROSSE POINTE WOODS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/21/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 02/21/2007 Give each resident care and services to get or keep the highest quality of life possible. D 06/29/2007 Provide needed housekeeping and maintenance. E 06/29/2007 Get doctor orders for the resident's immediate care when admitted. D 06/29/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/29/2007 Give each resident care and services to get or keep the highest quality of life possible. G 06/29/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 06/29/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/29/2007 Make sure that residents are safe from serious medication errors. D 06/29/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 06/29/2007 Make sure that staff members wash their hands when needed. D 06/29/2007 Keep accurate and appropriate medical records. E 08/13/2008 Keep each resident free from physical restraints, unless needed for medical treatment. D 10/14/2009 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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SAGINAW SENIOR CARE AND REHAB CENTER, LLC: SAGINAW, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/01/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-KALAMAZOO: KALAMAZOO, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/12/2006 Protect each resident from all abuse, physical punishment, and being separated from others. E 02/15/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 09/09/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 07/15/2009 Try to resolve each resident's complaints quickly. D 07/15/2009 Protect each resident from all abuse, physical punishment, and being separated from others. D 07/15/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/15/2009 Provide services to meet the needs and preferences of each resident. D 07/15/2009 Give professional services that meet a professional standard of quality. D 07/15/2009 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-FOSTRIAN: FLUSHING, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/01/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/01/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/01/2007 Give each resident care and services to get or keep the highest quality of life possible. D 03/01/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 03/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 11/27/2007 Give professional services that meet a professional standard of quality. D 11/27/2007 Give each resident care and services to get or keep the highest quality of life possible. D 06/02/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/02/2009 Provide services to meet the needs and preferences of each resident. D 06/02/2009 Make sure that the nursing home area is free of dangers that cause accidents. E Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-SAGINAW: SAGINAW, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/03/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/03/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/03/2006 Give each resident care and services to get or keep the highest quality of life possible. G 11/03/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 11/03/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 11/03/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 11/03/2006 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 11/03/2006 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D 11/03/2006 Choose a doctor to be the medical director. D 06/15/2009 Provide services to meet the needs and preferences of each resident. D 06/15/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 10/21/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/21/2009 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 10/21/2009 Give or get special rehabilitation if in the patient's plan of care. D Home Page National Watch List OR U.S. Nursing Home Registry

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UNITED MEMORIAL HOSPITAL LTCU: GREENVILLE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/18/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 10/31/2007 Give each resident care and services to get or keep the highest quality of life possible. D 10/31/2007 Provide food in a way that meets a resident's needs. D 10/31/2007 Make sure that doctors visit residents regularly, as required. D 10/31/2007 Make sure that nurse aides show they have the skills to be able to care for residents. D 10/31/2007 Keep accurate and appropriate medical records. E 01/14/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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BAYSIDE VILLAGE: L' ANSE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/13/2007 Give each resident care and services to get or keep the highest quality of life possible. G 12/13/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. E 12/17/2008 Give professional services that meet a professional standard of quality. D 12/17/2008 Make sure that residents are safe from serious medication errors. D 06/17/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEALTHSOURCE SAGINAW, INC: SAGINAW, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/12/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/12/2008 Give each resident enough fluids to keep them healthy and prevent dehydration. G 09/12/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 06/10/2009 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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MARTHA T BERRY MEDICAL CARE FACILITY: MOUNT CLEMENS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/10/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 05/29/2008 Give professional services that meet a professional standard of quality. D 05/29/2008 Give each resident care and services to get or keep the highest quality of life possible. G 05/29/2008 Keep all essential equipment working safely. D 10/09/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 03/02/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 05/29/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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SANILAC MEDICAL CARE FACILITY: SANDUSKY, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/25/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/25/2007 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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ASPIRUS ONTONAGON HOSPITAL, INC: ONTONAGON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2007 Protect each resident from all abuse, physical punishment, and being separated from others. G 10/05/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/04/2009 Try to resolve each resident's complaints quickly. E 03/04/2009 Make sure that each resident's nutritional needs were met. D 03/04/2009 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 07/21/2009 Give each resident care and services to get or keep the highest quality of life possible. D 08/04/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/04/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 08/04/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 08/04/2009 Give each resident care and services to get or keep the highest quality of life possible. G 08/04/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 08/04/2009 Choose a doctor to be the medical director. D Home Page National Watch List OR U.S. Nursing Home Registry

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LAKELAND CONTINUING CARE CTR-ST JOSEPH: SAINT JOSEPH, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/22/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 09/08/2008 Protect each resident from all abuse, physical punishment, and being separated from others. E 12/29/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 07/14/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/14/2009 Keep each resident's personal and medical records private and confidential. D 07/14/2009 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. G 10/16/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 10/16/2009 Provide care for each resident in a way that keeps or builds the resident's quality of life. D 10/16/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/16/2009 Give each resident care and services to get or keep the highest quality of life possible. D 10/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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GENESYS CONVALESCENT CTR-GRAND: GRAND BLANC, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/09/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/09/2009 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE HC OF FRANKENMUTH: FRANKENMUTH, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/09/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 09/23/2008 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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TRANSITIONAL HEALTH SVCS OF FREMONT: FREMONT, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/01/2007 Protect each resident from all abuse, physical punishment, and being separated from others. E 06/01/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 06/01/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 06/01/2007 Give professional services that follow each resident's written care plan. D 06/01/2007 Give each resident care and services to get or keep the highest quality of life possible. E Home Page National Watch List OR U.S. Nursing Home Registry

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HARTFORD NURSING & REHABILITATION CENTER: DETROIT, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/11/2007 Make sure that the nursing home area is free of dangers that cause accidents. E 07/28/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 03/04/2009 Provide services to meet the needs and preferences of each resident. E 08/10/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHEBOYGAN MEM HOSPITAL LTCU: CHEBOYGAN, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/25/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/28/2009 Have a detailed, written plan for disasters and emergencies. E Home Page National Watch List OR U.S. Nursing Home Registry

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LYNWOOD MANOR HEALTHCARE CENTER: ADRIAN, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/31/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-BRIARWOOD: FLINT, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/13/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 06/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 08/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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CAMBRIDGE EAST HEALTHCARE CENT: MADISON HEIGHTS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/09/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 07/09/2007 Give or get x-rays and other tests to meet the needs of residents. D 06/05/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 06/18/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. D 06/18/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/18/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 06/18/2009 Make sure that residents are safe from serious medication errors. D 06/18/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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MERCY HOSPITAL- GRAYLING LTCU: GRAYLING, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/26/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 11/21/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/21/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. D 11/21/2006 Develop/implement required procedures for the administration of immunizations. E 03/01/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 03/01/2007 Give each resident care and services to get or keep the highest quality of life possible. K 11/06/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/11/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BROOKHAVEN MEDICAL CARE FACILI: MUSKEGON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/07/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 05/07/2007 Give each resident care and services to get or keep the highest quality of life possible. E 05/07/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 05/07/2007 Make sure that residents are safe from serious medication errors. G 05/07/2007 Make sure that a doctor approves a resident's admission in writing and that each resident has a doctor. D 04/28/2009 Give professional services that meet a professional standard of quality. D 04/28/2009 Give each resident care and services to get or keep the highest quality of life possible. G 04/28/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 04/28/2009 Store, cook, and give out food in a safe and clean way. E Home Page National Watch List OR U.S. Nursing Home Registry

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SPECTRUM HEALTH - REED CITY CA: REED CITY, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/02/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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OAKPOINTE SENIOR CARE AND REHAB CENTER: DETROIT, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 01/13/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE HEALTH CENTER OF LEELANAU: SUTTONS BAY, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/06/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 08/15/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 10/28/2008 Try to resolve each resident's complaints quickly. E Home Page National Watch List OR U.S. Nursing Home Registry

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CAMBRIDGE NORTH HEALTHCARE CEN: CLAWSON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/02/2008 Give professional services that meet a professional standard of quality. D 07/02/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/02/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 07/02/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 02/05/2009 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 02/05/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/05/2009 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-GEORGIAN BLOOMFIELD: BLOOMFIELD HILLS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/18/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 10/23/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. D 10/23/2006 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 01/03/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 01/03/2007 Give professional services that meet a professional standard of quality. D 01/03/2007 Keep accurate and appropriate medical records. D 09/17/2007 Give professional services that meet a professional standard of quality. D 09/17/2007 Give each resident care and services to get or keep the highest quality of life possible. G 12/28/2007 Let the resident or the resident's representative look at all records. D 12/28/2007 Provide services to meet the needs and preferences of each resident. E 12/28/2007 Keep safe, clean and homelike surroundings. E 12/28/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/28/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 12/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 12/28/2007 Make sure that residents are safe from serious medication errors. D 12/28/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 12/28/2007 Make sure that staff members wash their hands when needed. E 04/02/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 10/20/2009 Keep each resident's personal and medical records private and confidential. D 10/20/2009 Keep each resident free from physical restraints, unless needed for medical treatment. D 10/20/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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FOUNTAIN VIEW OF MONROE: MONROE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/28/2008 Give each resident care and services to get or keep the highest quality of life possible. D 05/28/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 05/28/2008 Give or get x-rays and other tests to meet the needs of residents. D 02/11/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 02/11/2009 Quickly tell the resident's doctor the results of x-rays and other tests. D 02/11/2009 Set up or keep a group of people to review and ensure quality. D 07/21/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/21/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/21/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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GRAND BLANC REHABILITATION & NURSING CENTER: GRAND BLANC, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/13/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/13/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/13/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/13/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 02/28/2008 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. B 08/07/2008 Give each resident care and services to get or keep the highest quality of life possible. G 08/07/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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HOPE HEALTHCARE CENTER: WESTLAND, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/03/2006 Give each resident care and services to get or keep the highest quality of life possible. G 10/03/2006 Make sure that each resident's nutritional needs were met. D 12/04/2006 Protect each resident from all abuse, physical punishment, and being separated from others. D 12/04/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 12/04/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E 11/14/2008 Provide needed housekeeping and maintenance. E 04/01/2009 Give professional services that meet a professional standard of quality. D 04/01/2009 Properly mark drugs and other similar products. E Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE OF MONROE: MONROE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/31/2007 Properly mark drugs and other similar products. D 08/24/2007 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. E 02/25/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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NEW LIGHT NURSING HOME: DETROIT, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/04/2007 Give professional services that meet a professional standard of quality. E 04/04/2007 Give each resident care and services to get or keep the highest quality of life possible. G 10/07/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/07/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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BURCHAM HILLS RETIREMENT CTR: EAST LANSING, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/16/2007 Have a program to keep infection from spreading. D 10/01/2007 Give professional services that meet a professional standard of quality. J 10/01/2007 Make sure that residents are safe from serious medication errors. J 03/03/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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CALHOUN COUNTY MEDICAL CARE FACILITY: BATTLE CREEK, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/30/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 01/30/2008 Give professional services that meet a professional standard of quality. J 01/30/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 01/30/2008 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E 01/30/2008 Make sure that nurse aides show they have the skills to be able to care for residents. E 01/15/2009 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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EVANGELICAL HOME - SALINE: SALINE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/05/2007 Protect each resident from all abuse, physical punishment, and being separated from others. E 07/05/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. E 07/05/2007 Give each resident care and services to get or keep the highest quality of life possible. D 07/05/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 07/05/2007 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. D Home Page National Watch List OR U.S. Nursing Home Registry

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LUTHER HAVEN NURSING HOME: DETROIT, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/13/2007 Give each resident care and services to get or keep the highest quality of life possible. D 02/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 02/13/2007 Properly mark drugs and other similar products. D 05/31/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 08/21/2007 Give each resident care and services to get or keep the highest quality of life possible. D 08/21/2007 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE HEALTH CENTER-BIRCHWOOD: TRAVERSE CITY, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/04/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 10/04/2006 Properly mark drugs and other similar products. E 12/06/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/10/2007 Protect each resident from all abuse, physical punishment, and being separated from others. K 07/10/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. K 07/10/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. K 07/10/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. K 07/10/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. H 07/10/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 07/10/2007 Be administered in a way that leads to the highest possible level of well being for each resident. K 07/10/2007 Set up or keep a group of people to review and ensure quality. E 03/07/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 04/30/2009 Make sure that doctors visit residents regularly, as required. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHRISTIAN PARK HEALTH CARE CENTER: ESCANABA, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. E 10/31/2006 Provide services to meet the needs and preferences of each resident. E 06/28/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/13/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 12/13/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/12/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. E 05/12/2009 Keep accurate and appropriate medical records. E Home Page National Watch List OR U.S. Nursing Home Registry

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BRITTANY MANOR: MIDLAND, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 09/17/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. E Home Page National Watch List OR U.S. Nursing Home Registry

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FRIENDSHIP VILLAGE: KALAMAZOO, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/15/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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ST FRANCIS HOME: SAGINAW, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/03/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 01/03/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/03/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 01/03/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 07/21/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. E 07/21/2008 Make sure that the nursing home area is free of dangers that cause accidents. E 01/05/2009 Give each resident care and services to get or keep the highest quality of life possible. D 07/23/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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CAMBRIDGE SOUTH HEALTHCARE CTR: BEVERLY HILLS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/09/2006 Give professional services that meet a professional standard of quality. D 11/09/2006 Give each resident care and services to get or keep the highest quality of life possible. E 04/30/2007 Protect each resident from all abuse, physical punishment, and being separated from others. G 04/30/2007 Provide needed housekeeping and maintenance. E 04/30/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/30/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 04/30/2007 Follow all laws and professional standards. F 04/30/2007 Make sure that nurse aides show they have the skills to be able to care for residents. D 04/01/2008 Provide needed housekeeping and maintenance. E 04/01/2008 Give professional services that meet a professional standard of quality. D 04/01/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/01/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 04/01/2008 Make sure that residents are safe from serious medication errors. G Home Page National Watch List OR U.S. Nursing Home Registry

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LOURDES NURSING HOME: WATERFORD, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/08/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/08/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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LAURELS OF KENT (THE): LOWELL, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/21/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 01/03/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. K 01/03/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. K 01/03/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. E 01/03/2008 Give professional services that follow each resident's written care plan. E 01/03/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 01/03/2008 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E 01/03/2008 Make sure that nurse aides show they have the skills to be able to care for residents. E 01/03/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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VISTA GRANDE VILLA: JACKSON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/09/2007 Give professional services that meet a professional standard of quality. D 05/11/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/11/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 05/11/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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DIMONDALE NURSING CARE CENTER: DIMONDALE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/09/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 09/04/2007 Give professional services that meet a professional standard of quality. D 09/04/2007 Give each resident care and services to get or keep the highest quality of life possible. D 09/04/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 09/04/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/04/2007 Make sure that residents are safe from serious medication errors. D 09/04/2007 Give or get lab tests to meet the needs of residents. D 10/26/2007 Give each resident care and services to get or keep the highest quality of life possible. D 09/23/2008 Let the resident refuse treatment or refuse to take part in an experiment. D 09/23/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/23/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/23/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 09/23/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 09/23/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 08/25/2009 Give professional services that meet a professional standard of quality. D 11/05/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E Home Page National Watch List OR U.S. Nursing Home Registry

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IRON CO MEDICAL CARE FACILITY: CRYSTAL FALLS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/23/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 01/29/2008 Make sure that the nursing home area is free of dangers that cause accidents. E 08/18/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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NIGHTINGALE HEALTHCARE CENTER: WARREN, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/23/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/11/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 04/11/2008 Use a registered nurse at least 8 hours a day, 7 days a week. E 08/20/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 08/20/2008 Provide services to meet the needs and preferences of each resident. D 08/20/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 08/20/2008 Give professional services that meet a professional standard of quality. E 08/20/2008 Give each resident care and services to get or keep the highest quality of life possible. G 08/20/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 08/20/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 08/20/2008 Make sure that residents are safe from serious medication errors. D 08/20/2008 Have a program to keep infection from spreading. D 09/23/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 09/23/2009 Give each resident care and services to get or keep the highest quality of life possible. J 09/23/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN OAKS MEDICAL CARE FACILITY: PONTIAC, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/24/2007 Give each resident care and services to get or keep the highest quality of life possible. D 05/19/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 05/19/2008 Make sure that residents are safe from serious medication errors. G 02/19/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 02/19/2009 Make sure that residents are safe from serious medication errors. D 04/13/2009 Give professional services that meet a professional standard of quality. D 05/19/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 10/08/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-GREENVIEW: GRAND RAPIDS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/20/2007 Give each resident care and services to get or keep the highest quality of life possible. D 06/20/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 06/20/2007 Make sure that staff members wash their hands when needed. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEDILODGE OF STERLING HEIGHTS: STERLING HEIGHTS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/23/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. J 07/23/2007 Give professional services that meet a professional standard of quality. J 07/23/2007 Follow all laws and professional standards. G 01/23/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/23/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 01/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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ELY MANOR: ALLEGAN, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/26/2007 Give professional services that meet a professional standard of quality. E 02/26/2007 Give each resident care and services to get or keep the highest quality of life possible. E 01/09/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 01/09/2008 Give each resident care and services to get or keep the highest quality of life possible. D 01/09/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 09/02/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 09/02/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 09/02/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. J 09/02/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G 09/14/2009 Keep all essential equipment working safely. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANOR OF SOUTHGATE SKILLED NURSING & REHAB: SOUTHGATE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/21/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE NURSING AND REHABILITATION CENTER: KINGSFORD, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/18/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LUTHERAN HOME: FRANKENMUTH, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/08/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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SOUTH HAVEN NURSING AND REHABILITATION COMMUNITY: SOUTH HAVEN, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/05/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 04/05/2007 Give each resident care and services to get or keep the highest quality of life possible. D 05/30/2007 Protect each resident from all abuse, physical punishment, and being separated from others. J 05/30/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. J 05/30/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LUTHERAN HOME - MONROE: MONROE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/24/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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HOLT SENIOR CARE AND REHAB CENTER, LLC: HOLT, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/01/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/18/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE ALPENA: ALPENA, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/07/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/07/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE HASTINGS: HASTINGS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/13/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 06/07/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/07/2007 Give professional services that meet a professional standard of quality. D 06/07/2007 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE KALAMAZOO: KALAMAZOO, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/22/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/22/2007 Make sure that residents are safe from serious medication errors. J 07/28/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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WHITEHILLS HEALTH CARE CENTER: EAST LANSING, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/04/2007 Give each resident care and services to get or keep the highest quality of life possible. D 10/29/2008 Make sure that staff members wash their hands when needed. E Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE MIDLAND: MIDLAND, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/17/2007 Protect each resident from all abuse, physical punishment, and being separated from others. K 09/17/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. K Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE WEST: LANSING, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/07/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE CASS CITY: CASS CITY, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/10/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D Home Page National Watch List OR U.S. Nursing Home Registry

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PROVINCIAL HOUSE OF ADRIAN: ADRIAN, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2008 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D Home Page National Watch List OR U.S. Nursing Home Registry

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MARVIN & BETTY DANTO FAMILY HEALTH CARE CENTER: WEST BLOOMFIELD, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/03/2007 Give each resident care and services to get or keep the highest quality of life possible. D 01/03/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 01/03/2007 Keep all essential equipment working safely. D 08/13/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 08/13/2008 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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BORGESS GARDENS: KALAMAZOO, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/01/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 02/24/2009 Protect each resident from all abuse, physical punishment, and being separated from others. G 02/24/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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METRON OF GREENVILLE: GREENVILLE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/25/2006 Protect each resident from all abuse, physical punishment, and being separated from others. G 09/25/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 01/23/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 01/23/2007 Stop employees, who have a disease that can spread, from having direct contact with residents or food. E 01/16/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 06/09/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/14/2009 Protect each resident from all abuse, physical punishment, and being separated from others. D 07/14/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE SAULT STE MARIE: SAULT SAINTE MARIE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/05/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 07/29/2008 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 08/12/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. E Home Page National Watch List OR U.S. Nursing Home Registry

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FARMINGTON HEALTH CARE CENTER: FARMINGTON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2006 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D 03/20/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E 09/14/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/14/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 09/14/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 01/21/2008 Keep temperature levels comfortable and safe. E 08/12/2008 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D 08/12/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 08/12/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 03/18/2009 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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METRON OF CEDAR SPRINGS: CEDAR SPRINGS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/25/2007 Protect each resident from all abuse, physical punishment, and being separated from others. E Home Page National Watch List OR U.S. Nursing Home Registry

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LAKEVIEW EXTENDED CARE AND REHAB: HARBOR BEACH, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/07/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/07/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MEDILODGE OF SOUTHFIELD, INC: SOUTHFIELD, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/01/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/01/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. E 11/01/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 11/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 11/01/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 11/01/2007 Keep all essential equipment working safely. E 11/01/2007 Keep accurate and appropriate medical records. D 11/07/2008 Protect each resident from all abuse, physical punishment, and being separated from others. E 11/07/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 05/13/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERGATE HEALTH CARE CENTER: RIVERVIEW, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/27/2008 Give each resident care and services to get or keep the highest quality of life possible. D 08/27/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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FATHER MURRAY NURSING CENTER: CENTER LINE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/23/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 02/05/2008 Protect each resident from all abuse, physical punishment, and being separated from others. G 02/05/2008 Give professional services that meet a professional standard of quality. D 02/05/2008 Give each resident care and services to get or keep the highest quality of life possible. D 02/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 02/05/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 02/05/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 12/15/2008 Give professional services that meet a professional standard of quality. G 12/15/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/16/2009 Let residents give themselves their drugs if they are able. D 09/16/2009 Protect each resident from all abuse, physical punishment, and being separated from others. D 09/16/2009 Give professional services that meet a professional standard of quality. E 09/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 09/16/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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LAURELS OF BEDFORD (THE): BATTLE CREEK, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/13/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 03/13/2007 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEDILODGE OF TAYLOR, INC: TAYLOR, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/09/2006 Protect each resident from all abuse, physical punishment, and being separated from others. G 10/12/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. E 10/12/2007 Give or get emergency care by a doctor 24 hours a day. D 02/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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SANCTUARY AT MCAULEY: MUSKEGON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/29/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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LAURELS OF COLDWATER,THE: COLDWATER, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/03/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/03/2008 Give each resident enough fluids to keep them healthy and prevent dehydration. D 05/08/2009 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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PORTER HILLS HEALTH CENTER: GRAND RAPIDS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/13/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. D 03/13/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 03/13/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 11/03/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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METRON OF BIG RAPIDS: BIG RAPIDS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/10/2007 Protect each resident from all abuse, physical punishment, and being separated from others. E 08/10/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/22/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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LAURELS OF SANDY CREEK (THE): WAYLAND, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/18/2006 Protect each resident from all abuse, physical punishment, and being separated from others. D 09/17/2009 Provide services to meet the needs and preferences of each resident. D 11/12/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ST MARY'S NURSING & REHAB CENTER: SAINT CLAIR SHORES, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/28/2007 Keep temperature levels comfortable and safe. E 02/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 07/29/2008 Protect each resident from all abuse, physical punishment, and being separated from others. D 09/04/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 04/10/2009 Keep each resident's personal and medical records private and confidential. D 04/10/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LAHSER HILLS CARE CENTRE: SOUTHFIELD, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/07/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 09/21/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 03/30/2009 Give or get x-rays and other tests to meet the needs of residents. D 07/17/2009 Protect each resident from all abuse, physical punishment, and being separated from others. D 07/17/2009 Give each resident care and services to get or keep the highest quality of life possible. J 07/17/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 07/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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MARQUETTE COUNTY MEDICAL CARE FACILITY: ISHPEMING, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/17/2009 Protect each resident from all abuse, physical punishment, and being separated from others. D Home Page National Watch List OR U.S. Nursing Home Registry

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HILTON CONVALESCENT HOME: FERNDALE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/30/2008 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E 03/28/2008 Give professional services that meet a professional standard of quality. D 03/28/2008 Give each resident care and services to get or keep the highest quality of life possible. G 03/24/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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BORTZ HEALTH CARE OF WARREN: WARREN, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/21/2007 Give each resident care and services to get or keep the highest quality of life possible. D 12/03/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/03/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 08/13/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 08/13/2008 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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LAURELS OF HUDSONVILLE (THE): HUDSONVILLE, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/18/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/18/2006 Give professional services that meet a professional standard of quality. D 09/18/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 09/18/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 08/03/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/03/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 08/03/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 08/27/2009 Store, cook, and give out food in a safe and clean way. E 08/27/2009 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE SAGINAW: SAGINAW, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/20/2007 Keep temperature levels comfortable and safe. E 02/19/2008 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D 04/11/2008 Make sure that residents are safe from serious medication errors. D 04/11/2008 Make sure that the attending doctor orders special diets. E 04/11/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 05/05/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/05/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 05/05/2008 Give professional services that meet a professional standard of quality. G 05/05/2008 Give each resident care and services to get or keep the highest quality of life possible. J 05/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 05/05/2008 Be administered in a way that leads to the highest possible level of well being for each resident. G 01/22/2009 Provide written records when a resident is transferred or discharged. D 01/22/2009 Give professional services that meet a professional standard of quality. D 01/22/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/22/2009 Choose a doctor to be the medical director. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEDILODGE OF HOWELL: HOWELL, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/29/2006 Protect each resident from all abuse, physical punishment, and being separated from others. G 07/23/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G 07/23/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. G 07/23/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 07/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. K 07/23/2009 Make sure that doctors visit residents regularly, as required. E Home Page National Watch List OR U.S. Nursing Home Registry

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WESTLAND CONVALESCENT & REHAB CENTER: WESTLAND, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/29/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 01/29/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/18/2007 Protect each resident from all abuse, physical punishment, and being separated from others. D 12/11/2008 Provide services to meet the needs and preferences of each resident. E 09/03/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/03/2009 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 09/03/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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REGENCY HEALTHCARE CENTRE: TAYLOR, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/17/2007 Give professional services that meet a professional standard of quality. D 12/17/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 12/17/2007 Keep accurate and appropriate medical records. D 05/27/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/27/2009 Give each resident care and services to get or keep the highest quality of life possible. D 05/27/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE TRAVERSE CITY: TRAVERSE CITY, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/18/2009 Provide services to meet the needs and preferences of each resident. D 02/18/2009 Give each resident care and services to get or keep the highest quality of life possible. D 02/18/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 02/18/2009 Keep accurate and appropriate medical records. D 06/10/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/10/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/14/2009 Keep each resident's personal and medical records private and confidential. D 07/14/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 07/14/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 07/14/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 07/14/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 07/14/2009 Be administered in a way that leads to the highest possible level of well being for each resident. E 09/29/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E Home Page National Watch List OR U.S. Nursing Home Registry

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CHRISTIAN REST HOME ASSOC: GRAND RAPIDS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/02/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E 05/02/2008 Give each resident care and services to get or keep the highest quality of life possible. E 05/02/2008 Give each resident enough fluids to keep them healthy and prevent dehydration. D Home Page National Watch List OR U.S. Nursing Home Registry

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KITH HAVEN: FLINT, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/07/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 07/10/2007 Protect each resident from all abuse, physical punishment, and being separated from others. G 07/10/2007 Keep temperature levels comfortable and safe. E 04/16/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 04/16/2008 Make sure that residents are safe from serious medication errors. D 02/02/2009 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 02/10/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/10/2009 Give each resident care and services to get or keep the highest quality of life possible. D 05/01/2009 Keep each resident's personal and medical records private and confidential. E 05/01/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 05/01/2009 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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PROVIDENCE CHRISTIAN HEALTHCARE & REHAB CTR: ZEELAND, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/22/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/22/2007 Give each resident care and services to get or keep the highest quality of life possible. D 11/30/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 07/22/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 07/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CRESTMONT HEALTHCARE CENTER: FENTON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/25/2007 Protect each resident from all abuse, physical punishment, and being separated from others. G 06/25/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/25/2007 Give professional services that meet a professional standard of quality. D 06/25/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 06/25/2007 Make sure that residents are safe from serious medication errors. D 06/25/2007 Properly assign doctors' tasks. D 09/27/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/27/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 09/27/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 09/27/2007 Keep accurate and appropriate medical records. D 08/20/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 08/20/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MATHER NURSING CENTER: ISHPEMING, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/26/2006 Store, cook, and give out food in a safe and clean way. F 12/11/2006 Make sure that the nursing home area is free of dangers that cause accidents. K 11/21/2007 Give each resident care and services to get or keep the highest quality of life possible. D 05/07/2008 Give each resident care and services to get or keep the highest quality of life possible. D 05/07/2008 Make sure that residents are safe from serious medication errors. D 08/26/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 08/26/2008 Use a registered nurse at least 8 hours a day, 7 days a week. F 06/10/2009 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D 07/21/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/21/2009 1) Protect current or future residents from giving up their Medicaid or Medicare benefits; or 2) follow federal rules for admissions. D Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE GAYLORD: GAYLORD, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/18/2006 Provide services to meet the needs and preferences of each resident. E 03/05/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/10/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/05/2007 Keep each resident's personal and medical records private and confidential. E 12/05/2007 Provide services to meet the needs and preferences of each resident. E 12/05/2007 Give each resident care and services to get or keep the highest quality of life possible. D 12/05/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/15/2008 Give professional services that meet a professional standard of quality. D 01/15/2008 Make sure that residents are safe from serious medication errors. G 01/15/2008 Keep accurate and appropriate medical records. D 01/31/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 09/18/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/05/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/05/2009 Give each resident care and services to get or keep the highest quality of life possible. G 06/17/2009 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 06/17/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. E 06/24/2009 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 06/24/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/25/2009 Provide services to meet the needs and preferences of each resident. E 06/25/2009 Keep temperature levels comfortable and safe. E Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-PLYMOUTH COURT: PLYMOUTH, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/25/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 09/25/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 07/22/2008 Give professional services that meet a professional standard of quality. D 08/20/2008 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D 08/20/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/20/2008 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 08/20/2008 Give professional services that meet a professional standard of quality. D 08/20/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 09/08/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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CASS COUNTY MEDICAL CARE FACIL: CASSOPOLIS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/06/2008 Protect each resident from all abuse, physical punishment, and being separated from others. K 03/06/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 03/06/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 03/06/2008 Make sure that nurse aides show they have the skills to be able to care for residents. E 11/13/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERVIEW MANOR: THREE RIVERS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/20/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 02/11/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 02/11/2009 Protect residents from mistreatment, neglect, and/or theft of personal property. J 02/11/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. J 02/11/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 02/11/2009 Give professional services that meet a professional standard of quality. G 02/11/2009 Give professional services that follow each resident's written care plan. D 02/11/2009 Give each resident care and services to get or keep the highest quality of life possible. D 02/11/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/11/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 02/11/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 02/11/2009 Stop employees, who have a disease that can spread, from having direct contact with residents or food. E 02/11/2009 Be administered in a way that leads to the highest possible level of well being for each resident. J 02/11/2009 Make sure that nurse aides show they have the skills to be able to care for residents. E 10/29/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 10/29/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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METRON OF BELDING: BELDING, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/20/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/03/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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TENDERCARE OF LUDINGTON: LUDINGTON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/04/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 11/19/2009 Give professional services that meet a professional standard of quality. E Home Page National Watch List OR U.S. Nursing Home Registry

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FAITH HAVEN SENIOR CARE CENTRE: JACKSON, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/16/2007 Protect each resident from all abuse, physical punishment, and being separated from others. J 05/16/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. J 05/16/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. K 05/16/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 05/16/2007 Make sure that the nursing home area is free of dangers that cause accidents. K 05/16/2007 Have a program to keep infection from spreading. E 05/16/2007 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. E 05/16/2007 Make sure that nurse aides show they have the skills to be able to care for residents. E 01/30/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. E 01/30/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 01/30/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E 10/14/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/14/2009 Protect the resident from a transfer or discharge that is not wanted or needed. E 10/14/2009 Provide enough notice before discharging or transferring a resident. D 10/14/2009 Store, cook, and give out food in a safe and clean way. F Home Page National Watch List OR U.S. Nursing Home Registry

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ARBOR MANOR CARE CENTER: SPRING ARBOR, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/02/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 10/31/2008 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D 10/31/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/31/2008 Protect the resident from a transfer or discharge that is not wanted or needed. D 10/31/2008 Provide enough notice before discharging or transferring a resident. D 10/31/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/31/2008 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 10/31/2008 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. D 10/31/2008 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D 10/31/2008 Be administered in a way that leads to the highest possible level of well being for each resident. G 10/02/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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SILVERBROOK MANOR: NILES, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/05/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 09/11/2008 Keep a resident apart from the others if the resident has an infection that can spread. E 11/05/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/05/2009 Protect each resident from all abuse, physical punishment, and being separated from others. D 11/05/2009 Provide services to meet the needs and preferences of each resident. D 11/05/2009 Give professional services that meet a professional standard of quality. D 11/05/2009 Give each resident care and services to get or keep the highest quality of life possible. G 11/05/2009 Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided. G 11/05/2009 Make sure that each resident gets help to keep vision and hearing. D 11/05/2009 Make sure that the nursing home area is free of dangers that cause accidents. J 11/05/2009 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E 11/05/2009 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E 11/05/2009 Make sure that nurse aides show they have the skills to be able to care for residents. F Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE MANOR HEALTHCARE CENT: FLINT, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/22/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/22/2006 Give each resident care and services to get or keep the highest quality of life possible. D 11/22/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 11/22/2006 Be administered in a way that leads to the highest possible level of well being for each resident. D 12/11/2006 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 07/28/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 04/13/2009 Provide services to meet the needs and preferences of each resident. D 04/13/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HEALTH CARE CENTER-DORVIN: LIVONIA, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/05/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/05/2007 Give professional services that meet a professional standard of quality. J 11/05/2007 Give each resident care and services to get or keep the highest quality of life possible. J 02/25/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/20/2009 Provide services to meet the needs and preferences of each resident. E 01/20/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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METRON OF FOREST HILLS: GRAND RAPIDS, MI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/05/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 09/04/2008 Keep a resident apart from the others if the resident has an infection that can spread. D 09/04/2008 Keep all essential equipment working safely. D 09/24/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/24/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/24/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page