MASSACHUSETTS : CONFIRMED NURSING HOME COMPLAINTS

RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D,E,F
potential for minimal harm: score= A,B,C
The complaint data was obtained directly from CMS, 06/24/08. More recent reports/corrections may be available at the nursing home, ask to see all reports
.

HOLDEN NURSING HOME, INC: HOLDEN, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/25/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

EPOCH SENIOR HEALTHCARE OF MELROSE: MELROSE, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/14/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOLDEN LIVING CENTER-THE HERMITAGE: WORCESTER, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/01/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

BOSTON CENTER FOR REHAB & SUB-ACUTE CARE: ROSLINDALE, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/18/2006 Provide enough notice before discharging or transferring a resident. D
05/18/2006 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

BRAEMOOR REHABILITATION & NURSING CENTER: BROCKTON, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/27/2007 Give professional services that meet a professional standard of quality. D
09/27/2007 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. D
09/27/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

LIFE CARE CENTER OF LEOMINSTER: LEOMINSTER, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/01/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
06/01/2005 Give professional services that follow each resident's written care plan. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

JEWISH NURSING HOME OF WESTERN MASS: LONGMEADOW, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/15/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
04/20/2005 Make sure that each resident's nutritional needs were met. D
01/23/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
05/31/2006 Give professional services that follow each resident's written care plan. D
08/09/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

PILGRIM REHABILITATION & SKILLED NURSING CENTER: PEABODY, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/31/2006 Store, cook, and give out food in a safe and clean way. D
07/12/2007 Give each resident care and services to get or keep the highest quality of life possible. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

EPOCH SENIOR HEALTHCARE OF NORTON: NORTON, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/01/2007 Make sure that residents are safe from serious medication errors. G
06/01/2007 Keep accurate and appropriate medical records. G
11/05/2007 Provide needed housekeeping and maintenance. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

JOHN SCOTT HOUSE NURSING & REHABILITATION CENTER: BRAINTREE, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/15/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. H
02/15/2005 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

BRAINTREE LANDING SKILLED NURSING & REHAB CENTER: BRAINTREE, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/13/2005 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D
02/11/2008 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

MARLBOROUGH HILLS HEALTHCARE CENTER: MARLBOROUGH, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/31/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOLDEN LIVING CENTER-WEDGEMERE: TAUNTON, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/24/2007 Make sure that residents are safe from serious medication errors. G
06/04/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
Home Page National Watch List OR U.S. Nursing Home Registry
.

ROYAL OF FAIRHAVEN NURSING CENTER: FAIRHAVEN, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/25/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
06/27/2007 Protect the resident from a transfer or discharge that is not wanted or needed. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

BLUEBERRY HILL SKILLED NURSING & REHAB CENTER: BEVERLY, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/18/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
12/04/2007 Give professional services that follow each resident's written care plan. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

EPOCH SENIOR HEALTHCARE OF SHARON: SHARON, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/29/2006 Give each resident care and services to get or keep the highest quality of life possible. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOLDEN LIVING CENTER-OAK HILL: MIDDLEBORO, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/18/2006 Protect the resident from a transfer or discharge that is not wanted or needed. G
09/18/2006 Provide written records when a resident is transferred or discharged. D
09/18/2006 Provide enough notice before discharging or transferring a resident. G
09/18/2006 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D
09/18/2006 Give the right treatment and services to residents who have mental or social problems adjusting. D
03/26/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

HARBORSIDE HEALTHCARE-NORTH SHORE REHAB & NURSING: SAUGUS, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/02/2007 Give each resident care and services to get or keep the highest quality of life possible. G
06/26/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
06/26/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
07/06/2007 Give each resident care and services to get or keep the highest quality of life possible. D
07/06/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D
07/06/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOLDEN LIVING CENTER-COHASSET: COHASSET, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/22/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
02/01/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

M I NURSING & RESTORATIVE CENTER: LAWRENCE, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/28/2006 Give each resident care and services to get or keep the highest quality of life possible. G
12/28/2006 Keep accurate and appropriate medical records. D
01/02/2008 Give professional services that meet a professional standard of quality. D
01/02/2008 Give professional services that follow each resident's written care plan. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

PARKWELL: HYDE PARK, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/29/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
Home Page National Watch List OR U.S. Nursing Home Registry
.

WALDEN REHABILITATION AND NURSING: WEST CONCORD, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/13/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
07/13/2006 Protect each resident from all abuse, physical punishment, and being separated from others. D
07/13/2006 Provide care for each resident in a way that keeps or builds the resident's quality of life. H
07/13/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. G
07/13/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G
07/13/2006 Give professional services that follow each resident's written care plan. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

KATHLEEN DANIEL: FRAMINGHAM, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/12/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G
07/12/2005 Give each resident care and services to get or keep the highest quality of life possible. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

COYNE HEALTHCARE CENTER: ROCKLAND, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/11/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
09/11/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
09/11/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

COUNTRY GARDENS SKILLED NURSING & REHAB CENTER: SWANSEA, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/01/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
Home Page National Watch List OR U.S. Nursing Home Registry
.

SWEET BROOK CARE CENTERS: WILLIAMSTOWN, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/10/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
05/10/2006 Give each resident care and services to get or keep the highest quality of life possible. G
07/23/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

LIFE CARE CENTER OF ACTON: ACTON, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/18/2005 Let the resident refuse treatment or refuse to take part in an experiment. D
08/18/2005 Provide enough notice before discharging or transferring a resident. D
06/08/2006 Give each resident care and services to get or keep the highest quality of life possible. G
07/06/2006 Provide enough notice before discharging or transferring a resident. D
07/06/2006 Give professional services that follow each resident's written care plan. D
07/11/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. G
07/11/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. E
07/11/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. J
07/11/2007 Give professional services that follow each resident's written care plan. D
07/11/2007 Give each resident care and services to get or keep the highest quality of life possible. J
07/11/2007 Make sure that the nursing home area is free of dangers that cause accidents. J
07/11/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
07/11/2007 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D
09/12/2007 Provide activities to meet the needs of each resident. D
09/12/2007 Give professional services that follow each resident's written care plan. D
09/12/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
09/12/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

KIMWELL: FALL RIVER, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/01/2005 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

LEO P LACHANCE CENTER FOR REHABILITATION & NURSING: GARDNER, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/12/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
08/28/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G
08/28/2006 Give professional services that follow each resident's written care plan. G
10/24/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

HARBORSIDE HEALTHCARE-DANVERS TWIN OAKS REHAB: DANVERS, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/22/2005 Give each resident care and services to get or keep the highest quality of life possible. G
01/26/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
12/28/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
10/02/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
11/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

RADIUS HEALTHCARE-WORCESTER: WORCESTER, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/01/2006 Make sure that residents are safe from serious medication errors. G
02/22/2007 Keep safe, clean and homelike surroundings. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

SHERRILL HOUSE, INC: BOSTON, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/13/2007 Provide enough notice before discharging or transferring a resident. D
07/13/2007 Use the same rules about transfer, discharge and providing services for all residents, no matter how they pay. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

RADIUS HEALTHCARE & PEDIATRIC CENTER - PLYMOUTH: PLYMOUTH, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/07/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E
04/02/2007 Provide enough notice before discharging or transferring a resident. D
04/02/2007 Give enough notice to the resident before changing the resident's room or roommate. D
01/23/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

CHARLWELL HOUSE: NORWOOD, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/06/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. D
04/12/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
04/12/2007 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

RIVER TERRACE HEALTHCARE: LANCASTER, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/30/2007 Hire a qualified activities director. D
05/30/2007 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOLDEN LIVING CENTER-LEXINGTON: LEXINGTON, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/11/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D
02/11/2005 Give professional services that meet a professional standard of quality. D
02/11/2005 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. D
02/11/2005 Get services outside the nursing home that meet professional standards. D
03/28/2006 Make sure that each resident gets help to keep vision and hearing. D
04/24/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOLDEN LIVING CENTER-FITCHBURG: FITCHBURG, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/15/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
02/15/2006 Keep accurate and appropriate medical records. D
07/14/2006 Give each resident care and services to get or keep the highest quality of life possible. G
08/24/2006 Give professional services that follow each resident's written care plan. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

OXFORD, THE: HAVERHILL, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/16/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
07/25/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G
07/25/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. G
08/24/2006 Protect the resident from a transfer or discharge that is not wanted or needed. D
04/11/2007 Give each resident care and services to get or keep the highest quality of life possible. D
04/11/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
06/01/2007 Give professional services that follow each resident's written care plan. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

NEURO-REHAB CTR-WORCESTER: WORCESTER, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/18/2006 Keep each resident free from physical restraints, unless needed for medical treatment. G
02/13/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G
08/09/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G
03/19/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
Home Page National Watch List OR U.S. Nursing Home Registry
.

EMBASSY HOUSE SKILLED NURSING & REHABILITATION CTR: BROCKTON, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/21/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
12/05/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
10/02/2006 Protect the resident from a transfer or discharge that is not wanted or needed. G
10/02/2006 Provide written records when a resident is transferred or discharged. D
10/02/2006 Provide enough notice before discharging or transferring a resident. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

NEWTON AND WELLESLEY ALZHEIMER: WELLESLEY FMS, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/11/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
09/11/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

RADIUS HEALTHCARE-DANVERS: DANVERS, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/05/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
11/20/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

LOWELL HEALTH CARE CENTER: LOWELL, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/27/2005 Protect the resident from a transfer or discharge that is not wanted or needed. D
12/27/2005 Give each resident care and services to get or keep the highest quality of life possible. D
11/07/2007 Give each resident care and services to get or keep the highest quality of life possible. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

HILLCREST NURSING CENTER: FITCHBURG, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/23/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
09/28/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D
11/15/2005 Give professional services that follow each resident's written care plan. D
11/15/2005 Get services outside the nursing home that meet professional standards. D
08/22/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
08/15/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
08/15/2007 Give each resident care and services to get or keep the highest quality of life possible. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

HARBORSIDE HEALTHCARE-MAPLEWOOD REHAB & NURSING: AMESBURY, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/23/2005 Keep each resident's personal and medical records private and confidential. D
06/23/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. H
06/23/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
06/23/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. H
06/23/2005 Make sure that all needed doctor visits are made personally by a doctor, as required. D
06/23/2005 Have a detailed, written plan for disasters and emergencies. F
06/23/2005 Train all employees on what to do in an emergency. F
Home Page National Watch List OR U.S. Nursing Home Registry
.

GREAT BARRINGTON REHABILITATION & NURSING CENTER: GREAT BARRINGTON, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/05/2008 Keep each resident's personal and medical records private and confidential. D
02/05/2008 Give professional services that meet a professional standard of quality. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

HOLYOKE HEALTH CARE CENTER: HOLYOKE, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/31/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
05/09/2007 Have a detailed, written plan for disasters and emergencies. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

BRANDON WOODS LONG TERM CARE FACILITY: SOUTH DARTMOUTH, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/04/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
09/28/2005 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

NEURO-REHAB CTR-MIDDLEBORO, THE: MIDDLEBOROUGH, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/05/2005 Quickly tell the resident's doctor the results of lab tests. D
01/20/2006 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D
01/20/2006 Give or get special rehabilitation if in the patient's plan of care. D
05/22/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

HOLYOKE REHABILITATION CENTER: HOLYOKE, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/16/2007 Keep each resident free from physical restraints, unless needed for medical treatment. G
01/16/2007 Keep each resident free from drugs that restrain them, unless needed for medical treatment. G
01/16/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. G
02/15/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
12/20/2007 Give professional services that follow each resident's written care plan. G
12/20/2007 Give each resident care and services to get or keep the highest quality of life possible. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOLDEN LIVING CENTER-ATTLEBORO: ATTLEBORO, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/13/2005 Give professional services that follow each resident's written care plan. G
04/13/2005 Make sure that the nursing home area is free of dangers that cause accidents. G
08/11/2005 Give each resident care and services to get or keep the highest quality of life possible. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

WESTBOROUGH HEALTH CARE CENTER: WESTBOROUGH, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/21/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
12/21/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
12/21/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
10/17/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
12/05/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
12/05/2006 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

SHAUGHNESSY KAPLAN REHABILITATION SNF: SALEM, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/04/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
04/04/2005 Give professional services that meet a professional standard of quality. D
04/04/2005 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. D
04/04/2005 Give each resident care and services to get or keep the highest quality of life possible. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

BEAUMONT REHAB & SKILLED NURSING CTR - NORTHBRIDGE: NORTHBRIDGE, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/13/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
03/13/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
09/14/2007 Have licensed, certified, or registered staff to give needed services. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

FAIRVIEW COMMONS NURSING & REHABILITATION CENTER: GREAT BARRINGTON, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/20/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
03/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

HERITAGE HALL WEST: AGAWAM, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/27/2005 Protect the resident from a transfer or discharge that is not wanted or needed. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

QUEEN ANNE NURSING HOME, INC: HINGHAM, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/07/2005 Give professional services that follow each resident's written care plan. D
01/27/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
Home Page National Watch List OR U.S. Nursing Home Registry
.

WILLIMANSETT CENTER WEST: CHICOPEE, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/10/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

CALVIN COOLIDGE NURING & REHAB CTR - NORTHAMPTON: NORTHAMPTON, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/10/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
12/07/2005 Give each resident care and services to get or keep the highest quality of life possible. D
12/07/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
12/07/2005 Choose a doctor to be the medical director. D
02/22/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
02/07/2007 Give each resident care and services to get or keep the highest quality of life possible. D
02/07/2007 Make sure that residents are safe from serious medication errors. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

WEST ACRES NURSING HOME & REHAB CENTER: BROCKTON, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/21/2006 Give each resident care and services to get or keep the highest quality of life possible. D
11/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

BLAIRE HOUSE OF MILFORD: MILFORD, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/14/2005 Give or get special rehabilitation if in the patient's plan of care. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

HOLYOKE GERIATRIC AND CONVALESCENT CENTER: HOLYOKE, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/16/2005 Get proof that a nurse aide has the training and skills that the State requires. D
06/22/2005 Give professional services that follow each resident's written care plan. D
06/22/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
02/12/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
Home Page National Watch List OR U.S. Nursing Home Registry
.

BRANDON WOODS OF NEW BEDFORD: NEW BEDFORD, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/21/2005 Hire a qualified social worker; or in homes with more than 120 beds, hire a qualified full-time social worker. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

MARY LYON SKILLED CARE CENTER: HAMPDEN, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/09/2005 Let the resident refuse treatment or refuse to take part in an experiment. D
03/28/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

ELIZABETH SETON: WELLESLEY FMS, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/14/2005 Get proof that a nurse aide has the training and skills that the State requires. D
09/01/2005 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOLDEN LIVING CENTER-BRISTOL: ATTLEBORO, MA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/30/2005 Give the resident's legal representative the same rights as the resident. D
03/30/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. H
03/30/2005 Provide activities to meet the needs of each resident. G
03/30/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
03/30/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. G
03/30/2005 Make sure that the nursing home area is free of dangers that cause accidents. E
03/30/2005 Make sure that each resident's nutritional needs were met. G
03/30/2005 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D
01/09/2007 Make sure that the nursing home area is free of dangers that cause accidents.