RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/06/10. More recent reports/corrections may be available at the nursing home, ask to see all reports

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HOLDEN NURSING HOME, INC: HOLDEN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/25/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 05/27/2009 Give the resident's legal representative the same rights as the resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVING CENTER-THE HERMITAGE: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/01/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G Home Page National Watch List OR U.S. Nursing Home Registry

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BRAEMOOR REHABILITATION & NURSING CENTER: BROCKTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/27/2007 Give professional services that meet a professional standard of quality. D 09/27/2007 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. D 09/27/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF LEOMINSTER: LEOMINSTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/20/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 01/05/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/05/2009 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D Home Page National Watch List OR U.S. Nursing Home Registry

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JEWISH NURSING HOME OF WESTERN MASS: LONGMEADOW, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/13/2008 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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PILGRIM REHABILITATION & SKILLED NURSING CENTER: PEABODY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2006 Store, cook, and give out food in a safe and clean way. D 07/12/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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EPOCH SENIOR HEALTHCARE OF NORTON: NORTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/01/2007 Make sure that residents are safe from serious medication errors. G 06/01/2007 Keep accurate and appropriate medical records. G 11/05/2007 Provide needed housekeeping and maintenance. E Home Page National Watch List OR U.S. Nursing Home Registry

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ROYAL REHABILITATION AND NURSING CENTER: BRAINTREE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/11/2008 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D Home Page National Watch List OR U.S. Nursing Home Registry

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MARLBOROUGH HILLS HEALTHCARE CENTER: MARLBOROUGH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/06/2008 Give professional services that follow each resident's written care plan. D 04/10/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/29/2008 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVING CENTER-WEDGEMERE: TAUNTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/24/2007 Make sure that residents are safe from serious medication errors. G 06/04/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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ROYAL OF FAIRHAVEN NURSING CENTER: FAIRHAVEN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/27/2007 Protect the resident from a transfer or discharge that is not wanted or needed. G Home Page National Watch List OR U.S. Nursing Home Registry

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BLUEBERRY HILL SKILLED NURSING & REHAB CENTER: BEVERLY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/18/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/04/2007 Give professional services that follow each resident's written care plan. D 04/22/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 06/02/2009 Give professional services that follow each resident's written care plan. D 06/02/2009 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVING CENTER-DEXTER HOUSE: MALDEN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/09/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/09/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVING CENTER-OAK HILL: MIDDLEBORO, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/18/2006 Protect the resident from a transfer or discharge that is not wanted or needed. G 09/18/2006 Provide written records when a resident is transferred or discharged. D 09/18/2006 Provide enough notice before discharging or transferring a resident. G 09/18/2006 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 09/18/2006 Give the right treatment and services to residents who have mental or social problems adjusting. D 03/26/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. E Home Page National Watch List OR U.S. Nursing Home Registry

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SAUGUS CARE AND REHABILITATION CENTER: SAUGUS, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/02/2007 Give each resident care and services to get or keep the highest quality of life possible. G 06/26/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/26/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 07/06/2007 Give each resident care and services to get or keep the highest quality of life possible. D 07/06/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 07/06/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/10/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/02/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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M I NURSING & RESTORATIVE CENTER: LAWRENCE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/28/2006 Give each resident care and services to get or keep the highest quality of life possible. G 12/28/2006 Keep accurate and appropriate medical records. D 01/02/2008 Give professional services that meet a professional standard of quality. D 01/02/2008 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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PARKWELL: HYDE PARK, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/29/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/26/2009 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D 04/02/2009 Protect the resident from a transfer or discharge that is not wanted or needed. G 04/02/2009 Provide written records when a resident is transferred or discharged. D 04/02/2009 Provide enough notice before discharging or transferring a resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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WALDEN REHABILITATION AND NURSING: WEST CONCORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/17/2008 Give professional services that meet a professional standard of quality. E 09/17/2008 Keep accurate and appropriate medical records. D 10/07/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/07/2008 Provide enough notice before discharging or transferring a resident. D 10/07/2008 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL SOUTH: AGAWAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/14/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/14/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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KATHLEEN DANIEL: FRAMINGHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/28/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/28/2008 Protect the resident from a transfer or discharge that is not wanted or needed. D 02/28/2008 Provide enough notice before discharging or transferring a resident. D 02/28/2008 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 02/28/2008 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D Home Page National Watch List OR U.S. Nursing Home Registry

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COYNE HEALTHCARE CENTER: ROCKLAND, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/11/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/11/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 09/11/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 05/20/2009 Give professional services that follow each resident's written care plan. G 05/20/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 10/09/2009 Provide enough notice before discharging or transferring a resident. D 10/09/2009 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D Home Page National Watch List OR U.S. Nursing Home Registry

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COUNTRY GARDENS SKILLED NURSING & REHAB CENTER: SWANSEA, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/02/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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SWEET BROOK TRANSITIONAL CARE & LIVING CENTERS: WILLIAMSTOWN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/23/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/14/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF ACTON: ACTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/11/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. G 07/11/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. E 07/11/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 07/11/2007 Give professional services that follow each resident's written care plan. D 07/11/2007 Give each resident care and services to get or keep the highest quality of life possible. D 07/11/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 07/11/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 07/11/2007 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 09/12/2007 Provide activities to meet the needs of each resident. D 09/12/2007 Give professional services that follow each resident's written care plan. D 09/12/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/12/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 06/19/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 04/01/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 04/01/2009 Give each resident enough fluids to keep them healthy and prevent dehydration. G 04/01/2009 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LEGEND REHABILITATION AND NURSING CENTER: GARDNER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/24/2006 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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TWIN OAKS CARE AND REHABILITATION CENTER: DANVERS, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/28/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/02/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 03/27/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. G 03/27/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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RADIUS HEALTHCARE-WORCESTER: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/01/2006 Make sure that residents are safe from serious medication errors. G 02/22/2007 Keep safe, clean and homelike surroundings. E Home Page National Watch List OR U.S. Nursing Home Registry

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SHERRILL HOUSE, INC: BOSTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/13/2007 Provide enough notice before discharging or transferring a resident. D 07/13/2007 Use the same rules about transfer, discharge and providing services for all residents, no matter how they pay. D 07/07/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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RADIUS HEALTHCARE & PEDIATRIC CENTER - PLYMOUTH: PLYMOUTH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/02/2007 Provide enough notice before discharging or transferring a resident. D 04/02/2007 Give enough notice to the resident before changing the resident's room or roommate. D 01/23/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/18/2008 Keep each resident free from physical restraints, unless needed for medical treatment. D 06/10/2008 Make sure that residents are safe from serious medication errors. G 12/10/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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CHARLWELL HOUSE: NORWOOD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/12/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/12/2007 Keep accurate and appropriate medical records. D 04/02/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIVER TERRACE HEALTHCARE: LANCASTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/30/2007 Hire a qualified activities director. D 05/30/2007 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVING CENTER-LEXINGTON: LEXINGTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/24/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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OXFORD, THE: HAVERHILL, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/11/2007 Give each resident care and services to get or keep the highest quality of life possible. D 04/11/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/01/2007 Give professional services that follow each resident's written care plan. D 05/20/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 05/20/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 05/20/2008 Choose a doctor to be the medical director. D 07/07/2009 Hire nurse aides who have completed required training and shown that they are skilled. D Home Page National Watch List OR U.S. Nursing Home Registry

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NEURO-REHAB CTR-WORCESTER: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/13/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 08/09/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G 01/23/2008 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. E 03/19/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/27/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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EMBASSY REHABILITATION & NURSING CENTER: BROCKTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/02/2006 Protect the resident from a transfer or discharge that is not wanted or needed. G 10/02/2006 Provide written records when a resident is transferred or discharged. D 10/02/2006 Provide enough notice before discharging or transferring a resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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NEWTON AND WELLESLEY ALZHEIMER: WELLESLEY FMS, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/11/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/11/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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RADIUS HEALTHCARE-DANVERS: DANVERS, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/05/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/20/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 03/24/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LOWELL HEALTH CARE CENTER: LOWELL, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/07/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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SOUTHEAST REHABILITATION & SKILLED CARE CENTER: NORTH EASTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/16/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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HILLCREST NURSING AND REHABILITATION CENTER: FITCHBURG, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/15/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/15/2007 Give each resident care and services to get or keep the highest quality of life possible. D 11/13/2008 Give professional services that follow each resident's written care plan. D 05/20/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MAPLEWOOD CARE AND REHABILITATION CENTER: AMESBURY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/24/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. D Home Page National Watch List OR U.S. Nursing Home Registry

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GREAT BARRINGTON REHABILITATION & NURSING CENTER: GREAT BARRINGTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/05/2008 Keep each resident's personal and medical records private and confidential. D 02/05/2008 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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HOLYOKE HEALTH CARE CENTER: HOLYOKE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/09/2007 Have a detailed, written plan for disasters and emergencies. D 02/20/2009 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRANDON WOODS LONG TERM CARE FACILITY: SOUTH DARTMOUTH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/24/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 07/24/2008 Assess the resident when the resident enters the nursing home, in a timely manner. D 09/09/2008 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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NEURO-REHAB CTR-MIDDLEBORO, THE: MIDDLEBOROUGH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/22/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 09/24/2008 Give professional services that follow each resident's written care plan. D 11/10/2008 Give professional services that follow each resident's written care plan. D 11/10/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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HOLYOKE REHABILITATION CENTER: HOLYOKE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/16/2007 Keep each resident free from physical restraints, unless needed for medical treatment. G 01/16/2007 Keep each resident free from drugs that restrain them, unless needed for medical treatment. G 01/16/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. G 02/15/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 12/20/2007 Give professional services that follow each resident's written care plan. G 12/20/2007 Give each resident care and services to get or keep the highest quality of life possible. G 06/26/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WESTBOROUGH HEALTH CARE CENTER: WESTBOROUGH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/17/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 12/05/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/05/2006 Keep accurate and appropriate medical records. D 05/12/2009 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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BEAUMONT REHAB & SKILLED NURSING CTR - NORTHBRIDGE: NORTHBRIDGE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/14/2007 Have licensed, certified, or registered staff to give needed services. D 06/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 08/18/2008 Make sure that residents are safe from serious medication errors. G 08/18/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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FAIRVIEW COMMONS NURSING & REHABILITATION CENTER: GREAT BARRINGTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/20/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 06/30/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL WEST: AGAWAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/02/2008 Keep accurate and appropriate medical records. D 03/31/2009 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D 03/31/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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WILLIMANSETT CENTER WEST: CHICOPEE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/15/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/18/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CALVIN COOLIDGE NURING & REHAB CTR - NORTHAMPTON: NORTHAMPTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/07/2007 Give each resident care and services to get or keep the highest quality of life possible. D 02/07/2007 Make sure that residents are safe from serious medication errors. D 04/03/2008 Give the resident's legal representative the same rights as the resident. D 06/10/2008 Make sure that residents are safe from serious medication errors. D 06/10/2008 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WEST ACRES NURSING HOME & REHAB CENTER: BROCKTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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HOLYOKE GERIATRIC AND CONVALESCENT CENTER: HOLYOKE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/12/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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BRANDON WOODS OF NEW BEDFORD: NEW BEDFORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/16/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E Home Page National Watch List OR U.S. Nursing Home Registry

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ELIZABETH SETON: WELLESLEY FMS, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/18/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 02/24/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVING CENTER - GARDEN PLACE: ATTLEBORO, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/09/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MILTON HEALTH CARE: MILTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/11/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. G 10/11/2006 Have licensed, certified, or registered staff to give needed services. D 08/09/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/09/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 12/19/2007 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 03/05/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/26/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BEAUMONT REHAB & SKILLED NURSING CTR - WESTBORO: WESTBOROUGH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/20/2006 Get proof that a nurse aide has the training and skills that the State requires. D 02/20/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/20/2007 Try to resolve each resident's complaints quickly. D 01/17/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/04/2008 Give professional services that follow each resident's written care plan. D 03/05/2009 Give professional services that meet a professional standard of quality. D 03/27/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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BAY PATH AT DUXBURY NURSING & REHABILITATION CTR: DUXBURY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/03/2006 Try to resolve each resident's complaints quickly. D 10/03/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. G 10/03/2006 Keep accurate and appropriate medical records. D 10/27/2008 Give professional services that follow each resident's written care plan. D 01/15/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE HALL EAST: AGAWAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/04/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 05/15/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/15/2009 Give each resident care and services to get or keep the highest quality of life possible. D 10/29/2009 Give professional services that follow each resident's written care plan. D 10/29/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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LEXINGTON HEALTH CARE CENTER: LEXINGTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/05/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 11/14/2007 Keep each resident's personal and medical records private and confidential. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHAPIN CENTER: SPRINGFIELD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/16/2007 Give professional services that follow each resident's written care plan. E 08/07/2008 Give professional services that follow each resident's written care plan. D 08/07/2008 Make sure that doctors visit residents regularly, as required. D Home Page National Watch List OR U.S. Nursing Home Registry

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CALDWELL SKILLED NURSING & REHABILITATION CENTER: IPSWICH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/13/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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RADIUS HEALTHCARE-SOUTHBRIDGE: SOUTHBRIDGE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/13/2008 Give professional services that follow each resident's written care plan. D 03/13/2008 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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ACADEMY MANOR: ANDOVER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/08/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 02/06/2007 Give each resident care and services to get or keep the highest quality of life possible. G 06/06/2007 Keep safe, clean and homelike surroundings. E 02/24/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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WINGATE AT WILBRAHAM REHAB & SKILLED NURS RESID: WILBRAHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/23/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. D 02/27/2007 Give professional services that meet a professional standard of quality. D 02/27/2007 Give each resident care and services to get or keep the highest quality of life possible. D 02/27/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 02/27/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 10/01/2008 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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QUABBIN VALLEY HEALTHCARE: ATHOL, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/15/2007 Give professional services that follow each resident's written care plan. D 05/28/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. D 05/05/2009 Let the resident refuse treatment or refuse to take part in an experiment. G 05/05/2009 Provide needed housekeeping and maintenance. E 05/05/2009 Give professional services that meet a professional standard of quality. G 05/05/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

.

LIGHTHOUSE NURSING CARE CENTER: REVERE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/09/2009 Give enough notice to the resident before changing the resident's room or roommate. D Home Page National Watch List OR U.S. Nursing Home Registry

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REDSTONE REHAB & NURSING CENTER: EAST LONGMEADOW, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/27/2006 Give professional services that meet a professional standard of quality. D 09/27/2006 Give each resident care and services to get or keep the highest quality of life possible. D 10/17/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/17/2006 Keep accurate and appropriate medical records. D 12/20/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 06/04/2008 Provide services to meet the needs and preferences of each resident. D 06/04/2008 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 06/04/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/28/2008 Give or get x-rays and other tests to meet the needs of residents. D 10/28/2008 Keep accurate and appropriate medical records. D 05/20/2009 Provide needed housekeeping and maintenance. D 08/07/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G Home Page National Watch List OR U.S. Nursing Home Registry

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EVERETT NURSING & REHABILITATION CENTER: EVERETT, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/15/2007 Provide closet space in each resident's room. B 05/10/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/19/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. E 09/19/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 11/02/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 11/14/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 12/11/2007 Try to resolve each resident's complaints quickly. D 12/11/2007 Give professional services that follow each resident's written care plan. D 07/03/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 09/02/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 09/22/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WINGATE AT EAST LONGMEADOW REHAB & SKILLED NUR RES: EAST LONGMEADOW, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/31/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 05/31/2007 Give professional services that meet a professional standard of quality. D 05/31/2007 Give each resident care and services to get or keep the highest quality of life possible. G 04/29/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 09/16/2008 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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CHARLENE MANOR EXTENDED CARE FACILITY: GREENFIELD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/16/2006 Provide services to meet the needs and preferences of each resident. D 05/16/2007 Give professional services that meet a professional standard of quality. D 04/16/2008 Let the resident refuse treatment or refuse to take part in an experiment. D 04/16/2008 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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ST MARY HEALTH CARE CENTER: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/19/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. D 09/17/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 04/22/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 01/26/2009 Give professional services that follow each resident's written care plan. D 08/18/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E Home Page National Watch List OR U.S. Nursing Home Registry

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SOUTHEAST MASS HEALTH & REHABILITATION CENTER: NEW BEDFORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/24/2007 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E 02/26/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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HIGHLANDS, THE: FITCHBURG, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/11/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 01/18/2007 Try to resolve each resident's complaints quickly. D 09/03/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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FALL RIVER JEWISH HOME, INC: FALL RIVER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/27/2006 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVING CENTER-CHETWYNDE: WEST NEWTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/24/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVING CENTER-DEDHAM: DEDHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/18/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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SACHEM SKILLED NURSING & REHABILITATION CENTER: EAST BRIDGEWATER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/23/2008 Give each resident enough fluids to keep them healthy and prevent dehydration. G Home Page National Watch List OR U.S. Nursing Home Registry

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PEABODY GLEN HEALTH CARE CENTER: PEABODY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/18/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVING CENTER-WEST NEWTON: WEST NEWTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/02/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BOLTON MANOR NURSING & REHABILITATION CENTER: MARLBOROUGH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/23/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/30/2008 Provide care for each resident in a way that keeps or builds the resident's quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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METHUEN HEALTH & REHABILITATION CENTER: METHUEN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/09/2009 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D Home Page National Watch List OR U.S. Nursing Home Registry

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OAKDALE REHABILITATION & SKILLED NURSING CENTER: WEST BOYLSTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/08/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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CAPE REGENCY, A RADIUS HEALTHCARE CENTER: CENTERVILLE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/12/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/06/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/02/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/22/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIGHTEN AT MEDFORD: MEDFORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/23/2007 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E Home Page National Watch List OR U.S. Nursing Home Registry

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WILLIAMSTOWN COMMONS NURSING & REHAB: WILLIAMSTOWN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/10/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 08/08/2007 Give professional services that follow each resident's written care plan. G 08/08/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 01/21/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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NORTH ADAMS COMMONS NURSING & REHABILITATION CENTE: NORTH ADAMS, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/05/2007 Give professional services that meet a professional standard of quality. J 09/05/2007 Give each resident care and services to get or keep the highest quality of life possible. J 07/02/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 10/29/2008 Give professional services that follow each resident's written care plan. D 10/29/2008 Give each resident care and services to get or keep the highest quality of life possible. G 10/29/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ABBOTT HOUSE NURSING HOME: LYNN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/09/2008 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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BOURNE MANOR EXTENDED CARE FACILITY: BOURNE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/16/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/16/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WINDSOR NURSING & RETIREMENT HOME: SOUTH YARMOUTH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/07/2007 Give each resident care and services to get or keep the highest quality of life possible. G 09/05/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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RENAISSANCE MANOR ON CABOT: HOLYOKE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/10/2008 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. D 03/10/2009 Give professional services that follow each resident's written care plan. D 03/10/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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CEDAR HILL HEALTH CARE CENTER: RANDOLPH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/13/2007 Make sure that residents are safe from serious medication errors. G 05/11/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/11/2009 Give professional services that follow each resident's written care plan. D 06/11/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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POET'S SEAT HEALTH CARE CENTER: GREENFIELD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/02/2008 Get proof that a nurse aide has the training and skills that the State requires. D Home Page National Watch List OR U.S. Nursing Home Registry

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QUABOAG ON THE COMMON: WEST BROOKFIELD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/16/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

.

HATHAWAY MANOR EXTENDED CARE: NEW BEDFORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/25/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/30/2009 Provide enough notice before discharging or transferring a resident. D 04/30/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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BROOKHAVEN AT LEXINGTON: LEXINGTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/08/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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JML CARE CENTER INC: FALMOUTH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/12/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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FALMOUTH CARE AND REHABILITATION CENTER: FALMOUTH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/19/2006 Protect each resident from all abuse, physical punishment, and being separated from others. H 10/19/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. H 10/19/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. H Home Page National Watch List OR U.S. Nursing Home Registry

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MAYFLOWER PLACE NURSING CENTER: WEST YARMOUTH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/06/2009 Make sure that residents are safe from serious medication errors. G Home Page National Watch List OR U.S. Nursing Home Registry

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PENACOOK PLACE, INC: HAVERHILL, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/03/2006 Give each resident care and services to get or keep the highest quality of life possible. G 11/27/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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LUTHERAN HEALTHCARE CENTER OF WORCESTER: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/11/2008 Give professional services that follow each resident's written care plan. D 09/10/2008 Protect the resident from a transfer or discharge that is not wanted or needed. G Home Page National Watch List OR U.S. Nursing Home Registry

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WESTFIELD CARE & REHABILITATION CENTER: WESTFIELD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/21/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/14/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 09/25/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/25/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 09/25/2009 Make sure that each resident gets help to keep vision and hearing. D Home Page National Watch List OR U.S. Nursing Home Registry

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NORTHAMPTON REHABILITATION AND NURSING CENTER: NORTHAMPTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/04/2006 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. E 10/04/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/04/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/10/2006 Give professional services that follow each resident's written care plan. D 02/16/2007 Give each resident care and services to get or keep the highest quality of life possible. D 09/17/2007 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D 04/30/2008 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D 09/24/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/24/2008 Give professional services that meet a professional standard of quality. D 09/24/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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GUARDIAN CENTER (THE): BROCKTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/30/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/30/2007 Keep accurate and appropriate medical records. D 04/09/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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CHRISTOPHER HOUSE OF WORCESTER: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/23/2008 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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SPRINGSIDE OF PITTSFIELD LTCF: PITTSFIELD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/31/2007 Give professional services that meet a professional standard of quality. D 01/31/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 01/31/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 01/31/2007 Keep accurate and appropriate medical records. D 11/12/2008 Give professional services that follow each resident's written care plan. D 01/30/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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ALDEN COURT NURSING & REHAB CENTER: FAIRHAVEN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/29/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. H 01/29/2007 Use a registered nurse at least 8 hours a day, 7 days a week. D 01/29/2007 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. E 03/27/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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BALDWINVILLE NURSING HOME: BALDWINVILLE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/22/2008 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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PARSONS HILL NURSING & REHABILITATION CENTER: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/08/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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DEVEREUX HOUSE NURSING HOME: MARBLEHEAD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/18/2009 Hire nurse aides who have completed required training and shown that they are skilled. D Home Page National Watch List OR U.S. Nursing Home Registry

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WAKEFIELD CARE & REHABILITATION CENTER: WAKEFIELD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/02/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha H 11/02/2006 Try to resolve each resident's complaints quickly. E 11/02/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. H 11/02/2006 Make sure that each resident's nutritional needs were met. D 11/02/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. E 11/02/2006 Make sure that doctors visit residents regularly, as required. D 11/02/2006 Make sure that all needed doctor visits are made personally by a doctor, as required. D 11/02/2006 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D 01/09/2007 Give the right treatment and services to residents who have mental or social problems adjusting. D 02/26/2007 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D 06/13/2007 Provide care for each resident in a way that keeps or builds the resident's quality of life. G 06/13/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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ISLAND TERRACE NURSING HOME: LAKEVILLE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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NEVINS NURSING & REHABILITATION CENTER: METHUEN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/01/2008 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEDWAY COUNTRY MANOR SKILLED NURSING & REHAB: MEDWAY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/24/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 08/13/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 08/13/2009 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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DON ORIONE NURSING HOME: BOSTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/24/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. G 07/10/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/10/2007 Provide care for each resident in a way that keeps or builds the resident's quality of life. G 07/10/2007 Give each resident care and services to get or keep the highest quality of life possible. G 06/19/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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ST JOSEPH MANOR NURSING HOME: BROCKTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/02/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D Home Page National Watch List OR U.S. Nursing Home Registry

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MARIAN MANOR: BOSTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 06/26/2008 Follow all laws and professional standards. F Home Page National Watch List OR U.S. Nursing Home Registry

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CONTINUING CARE CENTER AT HOPEDALE: HOPEDALE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/20/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. E Home Page National Watch List OR U.S. Nursing Home Registry

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APPLE VALLEY CENTER: AYER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/12/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 09/17/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/17/2008 Give each resident enough fluids to keep them healthy and prevent dehydration. G Home Page National Watch List OR U.S. Nursing Home Registry

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SAVOY NURSING & REHAB CTR: NEW BEDFORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/11/2006 Keep each resident free from physical restraints, unless needed for medical treatment. D 10/11/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/11/2006 Give each resident care and services to get or keep the highest quality of life possible. G 06/12/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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GODDARD HOUSE, A SKILLED NURSING & REHAB CTR: BOSTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/07/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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EMERSON VILLAGE: WATERTOWN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2009 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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EPOCH SENIOR HEALTHCARE OF BREWSTER: BREWSTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/05/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Download Additional Information . Home Page National Watch List OR U.S. Nursing Home Registry

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WINGATE AT READING REHAB & SKILLED NURS RESID: READING, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/26/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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ANNEMARK NURSING HOME: REVERE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/13/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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BOSTON HOME, INC (THE): BOSTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/30/2007 Give each resident care and services to get or keep the highest quality of life possible. D 12/10/2007 Give professional services that meet a professional standard of quality. D 12/10/2007 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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BOSTONIAN NURSING CARE & REHABILITATION CTR, THE: DORCHESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/16/2007 Give each resident care and services to get or keep the highest quality of life possible. G 05/27/2009 Keep each resident free from physical restraints, unless needed for medical treatment. D Home Page National Watch List OR U.S. Nursing Home Registry

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BRIARWOOD HEALTHCARE AND NURSING CENTER: NEEDHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/12/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/03/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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SAINT FRANCIS REHABILITATION & NURSING CENTER: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/23/2007 Give professional services that follow each resident's written care plan. D 11/28/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 05/27/2008 Give each resident care and services to get or keep the highest quality of life possible. D 07/29/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 12/15/2008 Give each resident care and services to get or keep the highest quality of life possible. D 03/19/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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ODD FELLOWS HOME OF MASSACHUSETTS: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/12/2006 Provide care for each resident in a way that keeps or builds the resident's quality of life. G Home Page National Watch List OR U.S. Nursing Home Registry

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COLONIAL HEIGHTS CARE AND REHABILITATION CENTER: LAWRENCE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/14/2007 Give each resident care and services to get or keep the highest quality of life possible. G 08/16/2007 Give professional services that follow each resident's written care plan. G 08/16/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 08/16/2007 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. E 09/25/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/24/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/29/2009 Give the resident's legal representative the same rights as the resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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BLAIRE HOUSE OF WORCESTER: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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BRAINTREE MANOR REHABILITATION & NURSING CENTER: BRAINTREE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/26/2006 Provide needed housekeeping and maintenance. E 03/18/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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CATHOLIC MEMORIAL HOME: FALL RIVER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/22/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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CEDAR GLEN CARE AND REHABILITATION CENTER: DANVERS, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHELSEA JEWISH NURSING HOME: CHELSEA, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/30/2009 Give each resident enough fluids to keep them healthy and prevent dehydration. G Home Page National Watch List OR U.S. Nursing Home Registry

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STERLING HEALTHCARE NURSING & REHAB CENTER: STERLING, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/21/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 05/21/2009 Keep accurate and appropriate medical records. D 07/21/2009 Let the appropriate people see and talk to each resident. D 07/21/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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CRAWFORD SKILLED NURSING & REHABILITATION CENTER: FALL RIVER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/02/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 01/02/2008 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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CRANEVILLE PLACE AT DALTON: DALTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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DEN MAR REHABILITATION & NURSING CENTER: ROCKPORT, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/25/2007 Protect the resident from a transfer or discharge that is not wanted or needed. D 10/25/2007 Provide written records when a resident is transferred or discharged. D 10/25/2007 Provide enough notice before discharging or transferring a resident. D 10/25/2007 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 10/25/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D Home Page National Watch List OR U.S. Nursing Home Registry

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FAIRHAVEN HEALTHCARE CENTER: LOWELL, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/28/2008 Make sure that doctors visit residents regularly, as required. D 05/28/2008 Make sure that all needed doctor visits are made personally by a doctor, as required. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROYAL NURSING CENTER, LLC: FALMOUTH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/26/2006 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 05/20/2008 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. E Home Page National Watch List OR U.S. Nursing Home Registry

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FRANKLIN SKILLED NURSING & REHABILITATION CENTER: FRANKLIN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2006 Give professional services that follow each resident's written care plan. D 10/31/2006 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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HALLMARK NURSING & REHABILITATION CENTER: NEW BEDFORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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HAMPSHIRE CARE: LEEDS, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/15/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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AUTUMN VILLAGE, LLC: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/20/2006 Properly mark drugs and other similar products. D 09/06/2007 Give professional services that meet a professional standard of quality. D 09/06/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 09/13/2007 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D 09/13/2007 Provide needed housekeeping and maintenance. E 09/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 11/19/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 11/19/2007 Give professional services that follow each resident's written care plan. D 11/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 05/21/2008 Give professional services that meet a professional standard of quality. D 05/21/2008 Give each resident enough fluids to keep them healthy and prevent dehydration. G 07/29/2009 Provide needed housekeeping and maintenance. E 07/29/2009 Store, cook, and give out food in a safe and clean way. E Home Page National Watch List OR U.S. Nursing Home Registry

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LAUREL RIDGE REHABILITATION & NURSING CENTER: BOSTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/14/2006 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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JEWISH REHAB CTR FOR THE AGED OF THE NORTH SHORE: SWAMPSCOTT, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/22/2008 Make sure that residents are safe from serious medication errors. D 09/03/2009 Keep each resident free from physical restraints, unless needed for medical treatment. D Home Page National Watch List OR U.S. Nursing Home Registry

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MAPLES REHABILITATION & NURSING CENTER: WRENTHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/07/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D 09/22/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEADOW VIEW CARE AND REHABILITATION CENTER: NORTH READING, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/12/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MOUNT SAINT VINCENT CARE CENTER: HOLYOKE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/31/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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OAKWOOD REHABILITATION & NURSING CENTER: WEBSTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/13/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 05/22/2008 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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PRESENTATION NURSING & REHABILITATION CENTER: BOSTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/13/2006 Provide written records when a resident is transferred or discharged. D 11/13/2006 Provide enough notice before discharging or transferring a resident. D 11/13/2006 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. G 11/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 01/31/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 07/22/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 07/15/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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SHREWSBURY NURSING & REHABILITATION CENTER: SHREWSBURY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/06/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 05/14/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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SUNNY ACRES NURSING HOME: CHELMSFORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/22/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 08/19/2008 Keep accurate and appropriate medical records. D 03/02/2009 Keep each resident free from physical restraints, unless needed for medical treatment. D 03/02/2009 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 03/02/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 03/02/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 04/28/2009 Keep accurate and appropriate medical records. D 07/08/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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TIMBERLYN HEIGHTS NURSING & REHABILITATION CENTER: GREAT BARRINGTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/25/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 08/27/2009 Provide enough notice before discharging or transferring a resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROSCOMMON ON THE PARKWAY: BOSTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/19/2007 Let the resident refuse treatment or refuse to take part in an experiment. D 06/19/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. G 06/19/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G Home Page National Watch List OR U.S. Nursing Home Registry

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WEST SIDE HOUSE: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/02/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/11/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 10/22/2007 Keep safe, clean and homelike surroundings. D 12/04/2007 Give professional services that meet a professional standard of quality. D 09/18/2008 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D 04/29/2009 Provide needed housekeeping and maintenance. D 04/29/2009 Keep a resident apart from the others if the resident has an infection that can spread. D 06/29/2009 Give professional services that follow each resident's written care plan. D 06/29/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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PAVILION , THE: HYANNIS, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/22/2008 Let each resident choose a personal doctor. D 07/22/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E Home Page National Watch List OR U.S. Nursing Home Registry

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WOOD MILL CARE AND REHABILITATION CENTER: LAWRENCE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/18/2006 Keep each resident free from physical restraints, unless needed for medical treatment. D 05/15/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 06/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 01/29/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 01/29/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 06/16/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/16/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 07/21/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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BROOKLINE HEALTH CARE CENTER: BROOKLINE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/01/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/01/2008 Give or get lab tests to meet the needs of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WILLOW MANOR: LOWELL, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/05/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/27/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/22/2009 Make sure that residents are safe from serious medication errors. G Home Page National Watch List OR U.S. Nursing Home Registry

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FORESTVIEW NURSING HOME OF WAREHAM: WAREHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/25/2007 Give professional services that follow each resident's written care plan. G 01/25/2007 Give each resident care and services to get or keep the highest quality of life possible. G 01/25/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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BEAUMONT REHAB & SKILLED NURSING CTR - NORTHBORO: NORTHBOROUGH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/16/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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D'YOUVILLE SENIOR CARE: LOWELL, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/02/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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ELIOT HEALTHCARE CENTER: NATICK, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/06/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 03/06/2008 Keep each resident free from physical restraints, unless needed for medical treatment. D Home Page National Watch List OR U.S. Nursing Home Registry

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GLEN RIDGE NURSING CARE CENTER: MEDFORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/22/2008 Try to resolve each resident's complaints quickly. E 04/17/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 12/15/2008 Give professional services that meet a professional standard of quality. C 04/09/2009 Give professional services that follow each resident's written care plan. G 04/09/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 07/17/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/17/2009 Give professional services that follow each resident's written care plan. G 07/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 07/17/2009 Keep accurate and appropriate medical records. D 08/31/2009 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. E Home Page National Watch List OR U.S. Nursing Home Registry

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EPOCH SENIOR HEALTHCARE OF HARWICH: HARWICH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/03/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/22/2008 Make sure that residents are safe from serious medication errors. D 07/29/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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FARREN CARE CENTER: TURNERS FALLS, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/27/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 11/27/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF THE NORTH SHORE: LYNN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/30/2008 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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SUTTON HILL: NORTH ANDOVER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/25/2008 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROSCOMMON EXTENDED CARE CENTER: MATTAPAN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/04/2007 Give each resident care and services to get or keep the highest quality of life possible. D 03/05/2008 Give professional services that follow each resident's written care plan. D 03/05/2008 Make sure that the nursing home area is free of dangers that cause accidents. J 11/07/2008 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/07/2008 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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WACHUSETT MANOR: GARDNER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/03/2008 Quickly tell the resident's doctor the results of lab tests. D 05/13/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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HARRINGTON HOUSE NURSING & REHABILITATION CENTER: WALPOLE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/15/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 12/05/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 12/05/2008 Make sure that residents are safe from serious medication errors. G 12/05/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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TOWN AND COUNTRY NURSING CTR: LOWELL, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/04/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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ROYAL CAPE COD NURSING & REHABILITATION CENTER: BUZZARDS BAY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/01/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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GERMAN CENTER FOR EXTENDED CARE: BOSTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/16/2007 Give or get dental care for each resident. F Home Page National Watch List OR U.S. Nursing Home Registry

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CARLYLE HOUSE: FRAMINGHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/01/2009 Get proof that a nurse aide has the training and skills that the State requires. D 10/22/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 10/22/2009 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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WACHUSETT EXTENDED CARE FACILITY: HOLDEN, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/22/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 01/22/2009 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF WILBRAHAM: WILBRAHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/02/2007 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 04/02/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 01/22/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/28/2009 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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COURTYARD NURSING CARE CENTER: MEDFORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/31/2007 Give each resident care and services to get or keep the highest quality of life possible. G 11/24/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 01/06/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF MERRIMACK VALLEY: BILLERICA, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/04/2006 Give professional services that follow each resident's written care plan. D 12/04/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 11/19/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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BLAIRE HOUSE OF TEWKSBURY: TEWKSBURY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/09/2007 Give or get x-rays and other tests to meet the needs of residents. D 02/11/2009 Let the appropriate people see and talk to each resident. D 02/11/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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MARY ANN MORSE NURSING & REHABILITATION: NATICK, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/15/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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EASTPOINTE NURSING CARE CENTER: CHELSEA, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/27/2008 Make sure that all needed doctor visits are made personally by a doctor, as required. D 06/26/2008 Give professional services that follow each resident's written care plan. D 06/26/2008 Give each resident care and services to get or keep the highest quality of life possible. D 06/26/2008 Follow all laws and professional standards. D 06/26/2008 Keep accurate and appropriate medical records. D 07/08/2008 Provide needed housekeeping and maintenance. E 01/22/2009 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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MILFORD CARE AND REHABILITATION CENTER: MILFORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/09/2008 Let the resident refuse treatment or refuse to take part in an experiment. G 06/09/2008 Give professional services that meet a professional standard of quality. G 06/09/2008 Give professional services that follow each resident's written care plan. G 12/23/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 02/02/2009 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF ATTLEBORO: ATTLEBORO, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/09/2008 Give professional services that meet a professional standard of quality. D 03/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 09/22/2009 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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SEACOAST NURSING & REHABILITATION CENTER INC: GLOUCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/09/2006 Give each resident care and services to get or keep the highest quality of life possible. D 04/29/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/03/2009 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHELSEA SKILLED NURSING AND REHABILITATION: CHELSEA, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/16/2007 Give professional services that follow each resident's written care plan. D 01/22/2008 Get services outside the nursing home that meet professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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SANCTA MARIA NURSING FACILITY: CAMBRIDGE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/02/2008 Make sure that residents are safe from serious medication errors. D 02/10/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/10/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 05/05/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. G 05/05/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 05/05/2009 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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NOTRE DAME LONG TERM CARE CENTER: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/23/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 07/23/2008 Get proof that a nurse aide has the training and skills that the State requires. D Home Page National Watch List OR U.S. Nursing Home Registry

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TOWER HILL CENTER - HEALTH & REHABILITATION: CANTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/20/2007 Give professional services that follow each resident's written care plan. G 07/03/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 07/13/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/14/2008 Provide care for each resident in a way that keeps or builds the resident's quality of life. E 08/14/2008 Give professional services that follow each resident's written care plan. D 08/14/2008 Give the right treatment and services to residents who have mental or social problems adjusting. D 08/14/2008 Be administered in a way that leads to the highest possible level of well being for each resident. E 09/26/2008 Give professional services that meet a professional standard of quality. D 10/23/2008 Give the resident's legal representative the same rights as the resident. D 06/22/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 06/22/2009 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/22/2009 Give professional services that meet a professional standard of quality. D 06/22/2009 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 10/06/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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SARAH BRAYTON NURSING CARE CTR: FALL RIVER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/01/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/01/2008 Give professional services that follow each resident's written care plan. D 07/30/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 10/14/2009 Give each resident enough fluids to keep them healthy and prevent dehydration. G Home Page National Watch List OR U.S. Nursing Home Registry

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BEAUMONT AT UNIVERSITY CAMPUS: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/04/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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SOUTHWOOD AT NORWELL NURSING CTR: NORWELL, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/08/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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COREY HILL NURSING HOME, INC: BRIGHTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/19/2007 Give professional services that follow each resident's written care plan. D 09/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 06/24/2008 Give professional services that follow each resident's written care plan. D 06/24/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 06/24/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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DIGHTON NURSING CENTER: NORTH DIGHTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/04/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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POPE NURSING HOME: WEYMOUTH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/26/2006 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERBEND OF SOUTH NATICK: S NATICK, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/15/2007 Give each resident care and services to get or keep the highest quality of life possible. D 11/15/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. D 03/24/2008 Store, cook, and give out food in a safe and clean way. C Home Page National Watch List OR U.S. Nursing Home Registry

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TAUNTON NURSING HOME: TAUNTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/20/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 07/19/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 10/21/2008 Give professional services that follow each resident's written care plan. D 10/21/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 08/06/2009 Give professional services that follow each resident's written care plan. G 08/06/2009 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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WINDEMERE NURSING & REHAB CTR ON MARTHAS VINEYARD: OAK BLUFFS, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/13/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E Home Page National Watch List OR U.S. Nursing Home Registry

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WEYMOUTH HEALTH CARE CENTER: WEYMOUTH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/30/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 04/30/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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MARQUARDT NURSING CENTER: WALTHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/05/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 09/05/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 09/05/2006 Make sure that the nursing home area is free of dangers that cause accidents. E Home Page National Watch List OR U.S. Nursing Home Registry

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COUNTRY ESTATES OF AGAWAM: AGAWAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/27/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 06/21/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/21/2007 Give professional services that follow each resident's written care plan. D 03/19/2008 Provide enough notice before discharging or transferring a resident. D 03/19/2008 Use the same rules about transfer, discharge and providing services for all residents, no matter how they pay. D Home Page National Watch List OR U.S. Nursing Home Registry

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OVERLOOK MASONIC HEALTH CENTER: CHARLTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/31/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 08/31/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G 03/20/2009 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 03/20/2009 Keep accurate and appropriate medical records. G Home Page National Watch List OR U.S. Nursing Home Registry

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GROSVENOR PARK: SALEM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/09/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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THOMAS UPHAM HOUSE: MEDFIELD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/10/2006 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HOLY TRINITY E.O.N.H.: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/01/2007 Give each resident care and services to get or keep the highest quality of life possible. D 10/01/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/01/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. D 05/22/2008 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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WINGATE AT BRIGHTON: BRIGHTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 07/09/2009 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. D 09/16/2009 Give the resident's legal representative the same rights as the resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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NEW BEDFORD HEALTH CARE CENTER: NEW BEDFORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/18/2007 Give professional services that follow each resident's written care plan. G 07/18/2007 Give each resident care and services to get or keep the highest quality of life possible. G 10/23/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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ROSEWOOD NURSING & REHABILITATION CENTER: PEABODY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/23/2007 Give professional services that follow each resident's written care plan. D 03/23/2007 Make sure that residents are safe from serious medication errors. D 02/11/2008 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D Home Page National Watch List OR U.S. Nursing Home Registry

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COPLEY AT STOUGHTON NURSING CARE CENTER: STOUGHTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/10/2007 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D Home Page National Watch List OR U.S. Nursing Home Registry

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BENJAMIN HEALTHCARE CENTER: BOSTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/06/2006 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D 01/15/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF RAYNHAM: RAYNHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/06/2007 Give professional services that follow each resident's written care plan. D 02/17/2009 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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CAMPION HEALTH CENTER INC: WESTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/29/2006 Give professional services that meet a professional standard of quality. D 09/29/2006 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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GOLDEN LIVING CENTER-THE ELMHURST: MELROSE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/19/2006 Give professional services that follow each resident's written care plan. D 07/03/2007 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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HAMMOND HOUSE CARE AND REHABILITATION CENTER: WORCESTER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/28/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. G 12/28/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. G 12/28/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 12/28/2006 Choose a doctor to be the medical director. D 09/25/2007 Give professional services that meet a professional standard of quality. D 09/25/2007 Follow all laws and professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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HARBOR HOUSE NURSING & REHABILITATION CENTER: HINGHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/08/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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CONCORD HEALTH CARE CENTER: W CONCORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/12/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 06/12/2007 Give professional services that follow each resident's written care plan. D 06/12/2007 Give each resident care and services to get or keep the highest quality of life possible. G 08/21/2008 Give professional services that follow each resident's written care plan. D 08/21/2008 Keep a resident apart from the others if the resident has an infection that can spread. D 02/04/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 02/04/2009 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF PLYMOUTH: PLYMOUTH, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/14/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/22/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 04/08/2008 Follow all laws and professional standards. D 09/25/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/10/2009 Provide enough notice before discharging or transferring a resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVERY MANOR: NEEDHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/03/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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MARINA BAY SKILLED NURSING & REHABILITATION CTR: QUINCY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/07/2008 Give professional services that follow each resident's written care plan. D 07/07/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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OAK KNOLL HEALTHCARE CENTER: FRAMINGHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/15/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HILLCREST COMMONS NURSING & REHABILITATION CENTER: PITTSFIELD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/26/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/04/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 01/25/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/04/2007 Let each resident choose a personal doctor. D 10/16/2007 Make sure that residents are safe from serious medication errors. D 10/17/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/01/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 01/27/2009 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 01/27/2009 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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SEA VIEW CONVALESCENT AND NURSING HOME: ROWLEY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/24/2006 Give professional services that follow each resident's written care plan. G 10/24/2006 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MASHPEE CARE AND REHABILITATION CENTER: MASHPEE, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/28/2007 Give professional services that meet a professional standard of quality. D 06/28/2007 Develop/implement required procedures for the administration of immunizations. D 06/28/2007 Keep accurate and appropriate medical records. D 09/18/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BAYPOINTE REHABILITATION & SKILLED CARE CENTER: BROCKTON, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/18/2007 Give each resident care and services to get or keep the highest quality of life possible. D 08/26/2008 Have a program to keep infection from spreading. D 12/03/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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ROYAL TABER STREET NURS & REHAB CTR: NEW BEDFORD, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/08/2009 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D Home Page National Watch List OR U.S. Nursing Home Registry

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WINGATE AT NEEDHAM REHAB & SKILLED NURS RES: NEEDHAM, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/25/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D 04/25/2007 Give professional services that follow each resident's written care plan. D 04/25/2007 Keep accurate and appropriate medical records. D 07/02/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 07/02/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 07/02/2008 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 07/02/2008 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF WEST BRIDGEWATER: WEST BRIDGEWATER, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/13/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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WINGATE AT SUDBURY REHAB & SKILLED NURS RESIDENCE: SUDBURY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/08/2008 Give professional services that meet a professional standard of quality. D 05/08/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 12/04/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/04/2008 Give professional services that follow each resident's written care plan. D Home Page National Watch List OR U.S. Nursing Home Registry

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COZY CORNER NURSING HOME, INC: SUNDERLAND, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/09/2008 Give professional services that meet a professional standard of quality. D 07/09/2008 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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HANCOCK PARK REHABILITATION & NURSING CENTER: QUINCY, MA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/09/2008 1) Hire only people who have no legal history of abusing, neglecting