RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/27/08. More recent reports/corrections may be available at the nursing home, ask to see all reports

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PROGRESSIVE CARE CENTER: SHREVEPORT, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/10/2005 Let the resident refuse treatment or refuse to take part in an experiment. D 05/10/2005 Keep sound levels comfortable. E 11/23/2005 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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JOHN J HAINKEL JR HOME AND REHABILITATION CENTER: NEW ORLEANS, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/25/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/15/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/15/2005 Try to resolve each resident's complaints quickly. D 04/15/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. G 04/15/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 04/15/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 04/15/2005 Give each resident enough fluids to keep them healthy and prevent dehydration. G 10/16/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. D Home Page National Watch List OR U.S. Nursing Home Registry

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VILLA FELICIANA CHRONIC DISEAS: JACKSON, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/02/2005 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. E 02/02/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D 02/02/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/02/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. E 02/02/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 02/02/2005 Give professional services that meet a professional standard of quality. D 02/02/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 02/02/2005 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 02/02/2005 Make sure that nurse aides show they have the skills to be able to care for residents. D 02/02/2005 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEADOWCREST LIVING CTR: GRETNA, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/28/2004 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. E 02/04/2005 Give each resident care and services to get or keep the highest quality of life possible. G 02/28/2007 Provide enough notice before discharging or transferring a resident. D 02/28/2007 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 02/28/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 06/01/2007 Give professional services that meet a professional standard of quality. D 06/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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TRINITY NEUROLOGIC REHABILITATION CENTER OF SLIDEL: SLIDELL, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/03/2005 Provide services to meet the needs and preferences of each resident. E 01/10/2007 Provide enough notice before discharging or transferring a resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHATEAU LIVING CENTER: KENNER, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/04/2005 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. D 02/04/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 05/20/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/09/2005 Keep temperature levels comfortable and safe. D 06/24/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/25/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. E 08/25/2005 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D 08/25/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 01/11/2007 Provide food in a way that meets a resident's needs. D Home Page National Watch List OR U.S. Nursing Home Registry

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OAKS OF HOUMA (THE): HOUMA, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/15/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/15/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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WALDON HEALTH CARE CENTER: KENNER, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/10/2004 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 12/10/2004 Give each resident enough fluids to keep them healthy and prevent dehydration. G 06/09/2005 Provide enough notice before discharging or transferring a resident. B 07/28/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 07/28/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D Home Page National Watch List OR U.S. Nursing Home Registry

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JO ELLEN SMITH CONV CTR: NEW ORLEANS, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/07/2006 Make sure that residents are safe from serious medication errors. D 07/07/2006 Offer other nutritional food to each resident who will not eat the food served. F 07/07/2006 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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WYNHOVEN HEALTH CARE CENTER: MARRERO, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/16/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. E 05/16/2007 Give professional services that follow each resident's written care plan. D 05/16/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 05/16/2007 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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NATCHITOCHES PARISH HOSP LTCU: NATCHITOCHES, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/08/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 07/08/2005 Make sure that nurse aides show they have the skills to be able to care for residents. D 01/24/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 01/24/2006 Try to resolve each resident's complaints quickly. C 01/24/2006 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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FERNCREST MANOR LIVING CENTER: NEW ORLEANS, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/29/2005 Give each resident care and services to get or keep the highest quality of life possible. D 06/01/2007 Hire nurse aides who have completed required training and shown that they are skilled. D 06/01/2007 Make sure that nurse aides show they have the skills to be able to care for residents. E Home Page National Watch List OR U.S. Nursing Home Registry

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NORTH SHORE LIVING CENTER: SLIDELL, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/11/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 04/11/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. E 04/11/2006 Give professional services that follow each resident's written care plan. D 04/11/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 04/11/2006 Keep accurate and appropriate medical records. B 05/12/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. G 05/12/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 05/12/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. G Home Page National Watch List OR U.S. Nursing Home Registry

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ORMOND NURSING & CARE CENTER: DESTREHAN, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/18/2005 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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GARDEN PARK NURSING AND REHABI: SHREVEPORT, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/30/2005 Give professional services that follow each resident's written care plan. E 11/30/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 03/09/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. B 03/09/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 07/25/2007 Make sure that nurse aides show they have the skills to be able to care for residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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PLANTATION MANOR NURSING AND R: WINNSBORO, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/26/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 01/26/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E Home Page National Watch List OR U.S. Nursing Home Registry

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OAK PARK HEALTHCARE CENTER: LAKE CHARLES, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/13/2005 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 04/13/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 10/12/2005 Make sure that the nursing home area is free of dangers that cause accidents. L 10/12/2005 Store, cook, and give out food in a safe and clean way. L 04/07/2006 Keep each resident free from physical restraints, unless needed for medical treatment. D 04/07/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. G 04/07/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. G 04/07/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 06/13/2006 Keep each resident's personal and medical records private and confidential. D 06/13/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/13/2006 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 06/13/2006 Have a program to keep infection from spreading. D 06/13/2006 Make sure there is a program to prevent/deal with mice, insects, or other pests. F 06/13/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 08/02/2006 Keep each resident's personal and medical records private and confidential. D 08/02/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 08/02/2006 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E 08/02/2006 Have a program to keep infection from spreading. D 08/02/2006 Make sure there is a program to prevent/deal with mice, insects, or other pests. F 08/02/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 03/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 05/01/2007 Provide needed housekeeping and maintenance. E 05/01/2007 Provide clean bed and bath linens that are in good condition. E 05/01/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. G 05/01/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. G 05/01/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 05/01/2007 Keep accurate and appropriate medical records. D 07/19/2007 Provide needed housekeeping and maintenance. E 07/19/2007 Provide clean bed and bath linens that are in good condition. E Home Page National Watch List OR U.S. Nursing Home Registry

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JEFFERSON HEALTHCARE: JEFFERSON, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/27/2005 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 12/27/2005 Make sure that residents are safe from serious medication errors. D 12/27/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 12/27/2005 Make sure that staff members wash their hands when needed. D 12/27/2005 Keep accurate and appropriate medical records. B 06/20/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. K 06/20/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. K 06/20/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. K 06/20/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. J 06/20/2006 Be administered in a way that leads to the highest possible level of well being for each resident. K Home Page National Watch List OR U.S. Nursing Home Registry

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AUDUBON GUEST HOUSE: THIBODAUX, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/18/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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METAIRIE HEALTHCARE CENTER: METAIRIE, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/06/2005 Protect each resident from all abuse, physical punishment, and being separated from others. D 04/06/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 04/06/2005 Make sure that a working call system is available in each resident's room or bathroom and bathing area. E 01/18/2007 Provide written records when a resident is transferred or discharged. D 01/18/2007 Provide enough notice before discharging or transferring a resident. D 05/04/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE MANOR OF MANDEVILLE: MANDEVILLE, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/30/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE MANOR HEALTH & REHAB: FERRIDAY, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/04/2004 Make a complete assessment that covers all questions for areas that are listed in official regulations. G 11/04/2004 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 08/02/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. J 08/02/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. J 08/02/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. J 08/02/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. J 04/05/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D Home Page National Watch List OR U.S. Nursing Home Registry

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NATCHITOCHES NURSING AND REHABILITATION CENTER, LL: NATCHITOCHES, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/21/2005 Tell the resident completely about his or her health status. E 06/21/2005 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D 06/21/2005 Give professional services that meet a professional standard of quality. D 11/22/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 04/20/2006 Give professional services that follow each resident's written care plan. D 04/05/2007 Keep accurate and appropriate medical records. B 07/05/2007 Give professional services that follow each resident's written care plan. E 07/05/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. E Home Page National Watch List OR U.S. Nursing Home Registry

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PONTCHARTRAIN HEALTH CARE CTR: MANDEVILLE, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/20/2004 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. E 10/20/2004 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D 04/18/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. B 05/17/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/17/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. E 05/17/2006 Give professional services that meet a professional standard of quality. E 05/17/2006 Give professional services that follow each resident's written care plan. D 05/17/2006 Keep accurate and appropriate medical records. D 11/07/2006 Make sure that each resident's nutritional needs were met. D 11/20/2006 Make sure that doctors visit residents regularly, as required. B 11/20/2006 Hire nurse aides who have shown that they are skilled and care for residents safely on-the-job. B 11/20/2006 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. B 11/20/2006 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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GREENBRIAR NURSING CONVALESCENT CENTER: SLIDELL, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/09/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D 01/05/2007 Give each resident care and services to get or keep the highest quality of life possible. D 01/05/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. G Home Page National Watch List OR U.S. Nursing Home Registry

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GUEST HOUSE OF SLIDELL: SLIDELL, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/17/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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TWIN OAKS NURSING HOME: LAPLACE, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/23/2005 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. C 02/23/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/15/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIVERLANDS HEALTH CARE CENTER: LUTCHER, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/15/2005 Make sure that the nursing home area is free of dangers that cause accidents. E 08/15/2005 Make sure that nurse aides show they have the skills to be able to care for residents. E Home Page National Watch List OR U.S. Nursing Home Registry

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RACELAND MANOR NURSING HOME: RACELAND, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/02/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 04/20/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 04/20/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 04/20/2005 Have a program to keep infection from spreading. F 06/14/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/14/2005 Try to resolve each resident's complaints quickly. D 06/14/2005 Provide needed housekeeping and maintenance. D 06/14/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. K 06/14/2005 Do a new assessment after any major change in a resident's physical or mental health. D 06/14/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 06/14/2005 Give professional services that follow each resident's written care plan. E 06/14/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. K 06/14/2005 Be administered in a way that leads to the highest possible level of well being for each resident. J 06/14/2005 Make sure that nurse aides show they have the skills to be able to care for residents. E 08/08/2005 Keep each resident free from drugs that restrain them, unless needed for medical treatment. D 08/08/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 08/08/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. B 08/08/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. B 08/08/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. B 08/08/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 08/08/2005 Make sure that the nursing home area is free of dangers that cause accidents. E 08/08/2005 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E 08/08/2005 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 08/08/2005 Give or get lab tests to meet the needs of residents. D 08/08/2005 Set up or keep a group of people to review and ensure quality. E 10/05/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/05/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. E 10/05/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. J 10/05/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 10/05/2005 Make sure that the nursing home area is free of dangers that cause accidents. J 10/05/2005 Be administered in a way that leads to the highest possible level of well being for each resident. J 10/10/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/10/2006 Provide services to meet the needs and preferences of each resident. D 10/10/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. E 10/10/2006 Give professional services that follow each resident's written care plan. E 10/10/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 10/10/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 05/25/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/25/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. K 05/25/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/25/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. K 05/25/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. K 05/25/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/25/2007 Have a program to keep infection from spreading. F 05/25/2007 Set up or keep a group of people to review and ensure quality. E Home Page National Watch List OR U.S. Nursing Home Registry

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MAISON DE'VILLE NURSING HOME: HOUMA, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/18/2004 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 10/18/2004 Give or get lab tests to meet the needs of residents. D 10/18/2004 Give lab tests only when the attending doctor ordered them. D 02/24/2005 Provide clean bed and bath linens that are in good condition. E 02/24/2005 Give professional services that follow each resident's written care plan. D 02/24/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 02/24/2005 Make sure that the attending doctor orders special diets. E 02/24/2005 Make sure there is a program to prevent/deal with mice, insects, or other pests. D 10/13/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D 10/13/2005 Provide needed housekeeping and maintenance. C 10/13/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. K 10/13/2005 Check and update (if needed) each resident's assessment every 3 months. E 10/13/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/13/2005 Give professional services that meet a professional standard of quality. D 10/13/2005 Give professional services that follow each resident's written care plan. E 10/13/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. K 10/13/2005 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D 10/13/2005 Make sure that residents are safe from serious medication errors. E 10/13/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. G 10/13/2005 Be administered in a way that leads to the highest possible level of well being for each resident. K 10/13/2005 Set up or keep a group of people to review and ensure quality. E 12/29/2005 Give professional services that follow each resident's written care plan. D 12/29/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 02/16/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. K 02/16/2006 Give professional services that meet a professional standard of quality. D 02/16/2006 Give professional services that follow each resident's written care plan. D 02/16/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. K 02/16/2006 Be administered in a way that leads to the highest possible level of well being for each resident. K 02/16/2006 Set up or keep a group of people to review and ensure quality. E 09/11/2006 Give enough notice to the resident before changing the resident's room or roommate. B 01/12/2007 Keep accurate and appropriate medical records. B 07/11/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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BAYSIDE HEALTHCARE CENTER: GRETNA, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/18/2005 Try to resolve each resident's complaints quickly. D 03/18/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D 06/01/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D 11/15/2005 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. F 11/15/2005 Make sure that a working call system is available in each resident's room or bathroom and bathing area. F 01/26/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 02/17/2006 Provide needed housekeeping and maintenance. B 08/04/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 08/04/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 08/04/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 08/04/2006 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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MANY HEALTHCARE NORTH: MANY, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/24/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 02/28/2007 Make sure that each resident's nutritional needs were met. D 04/10/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 04/10/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 04/10/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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PIERREMONT HEALTHCARE CENTER: SHREVEPORT, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/08/2004 Give professional services that meet a professional standard of quality. E 10/08/2004 Give each resident a special diet to help when there is a nutritional problem. E 03/10/2005 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D 03/10/2005 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D 03/10/2005 Keep accurate and appropriate medical records. D 05/27/2005 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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JEFF DAVIS LIVING CENTER, LLC: JENNINGS, LA

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/08/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 08/08/2005 Give each resident care and services to get or keep the highest quality of life possible. D 08/08/2005 Have a program to keep infection from spreading. J 02/17/2006 Let residents give themselves their drugs if they are able. D 02/17/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 02/17/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/17/2006 Give professional services that follow each resident's written care plan. D 02/17/2006 Make sure that a working call system is available in each resident's room or bathroom and bathing area. E 02/17/2006 Make sure that nurse aides show they have the skills to be able to care for residents. D 04/04/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha B 04/04/2006 Let residents give themselves their drugs if they are able. B 04/04/2006 Do an assessment of the resident every year. B 04/04/2006 Check and update (if needed) each resident's assessment every 3 months. B 03/13/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 03/13/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 03/13/2007 Make sure that staff members wash their hands when needed. D 06/29/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/29/2007 Provide needed housekeeping and maintenance. B 06/29/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. J 06/29/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/29/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J 06/29/2007 Make sure that doctors visit residents regularly, as required. B 06/29/2007 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D 06/29/2007 Be administered in a way that leads to the highest possible level of well being for each resident. J 06/29/2007 Give or get lab tests to meet the needs of residents. J Home Page National Watch List OR U.S. Nursing Home Registry

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KAPLAN HEALTHCARE CENTER: KAPLAN, LA