RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 06/24/08. More recent reports/corrections may be available at the nursing home, ask to see all reports

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WASHINGTON CHRISTIAN VILLAGE: WASHINGTON, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/12/2007 Give professional services that meet a professional standard of quality. D 11/16/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 11/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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AURORA REHAB & LIVING CENTER: AURORA, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/16/2005 Give professional services that meet a professional standard of quality. D 03/16/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 05/03/2005 Let the resident refuse treatment or refuse to take part in an experiment. D 05/03/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 05/03/2005 Give each resident care and services to get or keep the highest quality of life possible. G 07/18/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 08/11/2005 Provide needed housekeeping and maintenance. B 05/24/2006 Protect each resident from all abuse, physical punishment, and being separated from others. G 05/24/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/24/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 05/24/2006 Follow all laws and professional standards. D 07/03/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 08/13/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D 10/22/2007 Provide services to meet the needs and preferences of each resident. E 12/06/2007 Give each resident care and services to get or keep the highest quality of life possible. G 04/10/2008 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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FAIR ACRES NURSING HOME: DU QUOIN, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/22/2005 Make sure that the nursing home area is free of dangers that cause accidents. J 12/22/2005 Use a registered nurse at least 8 hours a day, 7 days a week. C 12/22/2005 Make sure that nurse aides show they have the skills to be able to care for residents. C 08/03/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 12/06/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HLTH CR CTR-GALESBRG: GALESBURG, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/27/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 11/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE MANOR-BLOOMINGTON: BLOOMINGTON, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/15/2006 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HLTH CR CTR-MACOMB: MACOMB, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/05/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 04/05/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 09/15/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/15/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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PINECREST MANOR: MOUNT MORRIS, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/05/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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HEARTLAND HLTH CR CTR-MOLINE: MOLINE, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/02/2008 Provide enough notice before discharging or transferring a resident. D 04/14/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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PROVENA VILLA FRANCISCAN: JOLIET, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/14/2005 Provide needed housekeeping and maintenance. E 01/03/2006 Give each resident care and services to get or keep the highest quality of life possible. G 01/13/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 02/06/2006 Give each resident care and services to get or keep the highest quality of life possible. D 03/03/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/22/2006 Provide activities to meet the needs of each resident. E 09/07/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 01/30/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. B 04/15/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 04/15/2008 Make sure that the nursing home area is free of dangers that cause accidents. G 04/15/2008 Make sure that each resident's nutritional needs were met. G Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE AT NORMAL: NORMAL, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/11/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 08/11/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 11/02/2005 Give professional services that follow each resident's written care plan. D 11/02/2005 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 11/02/2005 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 01/17/2006 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. E 04/12/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. G 04/12/2006 Give each resident care and services to get or keep the highest quality of life possible. G 04/12/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 05/05/2006 Give professional services that meet a professional standard of quality. D 05/05/2006 Make sure that residents are safe from serious medication errors. G 02/07/2007 Give each resident care and services to get or keep the highest quality of life possible. G 02/07/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/07/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 04/06/2007 Give each resident care and services to get or keep the highest quality of life possible. D 04/06/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/06/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 08/02/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 12/27/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE AT DECATUR: DECATUR, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/12/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 03/22/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. C 11/16/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 02/07/2008 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE AT PEORIA: PEORIA, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/24/2005 Give professional services that meet a professional standard of quality. D 07/18/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 07/18/2005 Give each resident care and services to get or keep the highest quality of life possible. G 07/18/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 03/16/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/16/2006 Give each resident care and services to get or keep the highest quality of life possible. G 10/19/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 02/01/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 02/01/2007 Give each resident care and services to get or keep the highest quality of life possible. D 08/15/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/20/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/20/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE AT KANKAKEE: KANKAKEE, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/12/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 10/09/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE AT NAPERVILLE: NAPERVILLE, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/05/2005 Give each resident care and services to get or keep the highest quality of life possible. D 05/24/2007 Keep safe, clean and homelike surroundings. C Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE MANOR-CHILLICOTHE: CHILLICOTHE, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/05/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 03/30/2007 Provide enough notice before discharging or transferring a resident. B 01/18/2008 Provide services to meet the needs and preferences of each resident. E Home Page National Watch List OR U.S. Nursing Home Registry

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MODERN CARE CONVALESCENT & NURSING: JACKSONVILLE, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 02/20/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 02/20/2007 Keep accurate and appropriate medical records. E 04/12/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. B Home Page National Watch List OR U.S. Nursing Home Registry

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HERITAGE MANOR-STREATOR: STREATOR, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/17/2006 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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BERWYN REHABILITATION CENTER: BERWYN, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/26/2005 Give professional services that meet a professional standard of quality. G 10/26/2005 Give each resident care and services to get or keep the highest quality of life possible. J 12/01/2005 Provide services to meet the needs and preferences of each resident. B 02/21/2006 Have a program to keep infection from spreading. F 02/21/2006 Be administered in a way that leads to the highest possible level of well being for each resident. F 05/16/2006 Give each resident care and services to get or keep the highest quality of life possible. G 02/09/2007 Provide needed housekeeping and maintenance. B 11/16/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 11/16/2007 Make sure that residents are safe from serious medication errors. D 11/16/2007 Make sure that doctors visit residents regularly, as required. D 11/16/2007 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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MENARD CONVALESCENT CENTER: PETERSBURG, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/09/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/23/2007 Give professional services that meet a professional standard of quality. D 04/16/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. B Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE AT OAK LAWN/95TH: OAK LAWN, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/23/2006 Try to resolve each resident's complaints quickly. D 03/23/2006 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D 04/05/2006 Give professional services that meet a professional standard of quality. D 06/29/2006 Give professional services that meet a professional standard of quality. D 11/16/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 11/16/2006 Give professional services that meet a professional standard of quality. D 07/26/2007 Make sure that residents are safe from serious medication errors. D 07/26/2007 Have licensed, certified, or registered staff to give needed services. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEMORIAL CONVALESCENT CENTER: BELLEVILLE, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/01/2006 Keep accurate and appropriate medical records. D 08/16/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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OAK FOREST HOSPITAL: OAK FOREST, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/28/2006 Give each resident care and services to get or keep the highest quality of life possible. G 09/22/2006 Give each resident care and services to get or keep the highest quality of life possible. G 09/22/2006 Have a program to keep infection from spreading. G Home Page National Watch List OR U.S. Nursing Home Registry

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HOLY FAMILY NURSING & REHAB CENTER: DES PLAINES, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/30/2006 Give professional services that meet a professional standard of quality. D 08/30/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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EUNICE C SMITH NURSING HOME: ALTON, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/04/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 10/11/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 08/16/2007 Keep a resident apart from the others if the resident has an infection that can spread. G Home Page National Watch List OR U.S. Nursing Home Registry

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BURGIN MANOR OF OLNEY, INC.: OLNEY, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/19/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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AUBURN NURSING & REHAB CENTER: AUBURN, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/28/2005 Give each resident care and services to get or keep the highest quality of life possible. E 09/28/2005 Keep a resident apart from the others if the resident has an infection that can spread. E 01/13/2006 Give each resident care and services to get or keep the highest quality of life possible. D 01/13/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 01/13/2006 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 01/24/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 07/10/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 01/30/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/30/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/30/2007 Give each resident care and services to get or keep the highest quality of life possible. D 09/26/2007 Give each resident care and services to get or keep the highest quality of life possible. E 09/26/2007 Have a program to keep infection from spreading. E Home Page National Watch List OR U.S. Nursing Home Registry

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ALDEN ALMA NELSON MANOR: ROCKFORD, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/07/2005 Give each resident care and services to get or keep the highest quality of life possible. D 03/07/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E 03/07/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 04/15/2005 Give professional services that meet a professional standard of quality. G 04/15/2005 Give each resident care and services to get or keep the highest quality of life possible. J 04/15/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 04/29/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 05/12/2005 Give professional services that meet a professional standard of quality. D 10/26/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 10/26/2005 Give professional services that meet a professional standard of quality. G 02/23/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/23/2006 Make sure that staff members wash their hands when needed. D 04/17/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 04/17/2006 Give each resident care and services to get or keep the highest quality of life possible. J 04/17/2006 Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided. G 04/17/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. E 06/28/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 06/28/2006 Give each resident care and services to get or keep the highest quality of life possible. D 06/28/2006 Make sure that the nursing home area is free of dangers that cause accidents. J 06/28/2006 Be administered in a way that leads to the highest possible level of well being for each resident. F 01/05/2007 offer Flu or Pneumococal vaccine to some residents. B 01/17/2007 Make sure that the nursing home area is safe, easy to use, clean and comfortable. F 02/09/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. J 02/09/2007 Make sure that doctors visit residents regularly, as required. D 02/15/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 02/15/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. H 08/16/2007 Provide enough notice before discharging or transferring a resident. D 09/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. J 03/26/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 03/26/2008 Get services outside the nursing home that meet professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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COVENANT CARE OF O'FALLON: O FALLON, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/27/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 11/14/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 12/16/2005 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. D 12/16/2005 Provide proof that all residents' personal money which is deposited with the nursing home, is secure. D 12/16/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. H 12/16/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 12/16/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 12/16/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 02/06/2006 Give each resident care and services to get or keep the highest quality of life possible. D 05/05/2006 Provide needed housekeeping and maintenance. B 05/05/2006 Follow all laws and professional standards. C 02/01/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 02/01/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 02/01/2007 Hire a qualified dietician. C 03/29/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. C 03/29/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 04/05/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 04/05/2007 Have a program to keep infection from spreading. E 05/15/2007 Provide services to meet the needs and preferences of each resident. E 05/15/2007 Provide activities to meet the needs of each resident. C 05/15/2007 Provide needed housekeeping and maintenance. C 05/15/2007 Make sure that each resident's nutritional needs were met. D 05/15/2007 Make sure that residents are well nourished. C 05/15/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. C 05/15/2007 Store, cook, and give out food in a safe and clean way. E 06/19/2007 Provide services to meet the needs and preferences of each resident. E 06/19/2007 Give each resident a special diet to help when there is a nutritional problem. E 06/19/2007 Make sure that residents are well nourished. E 09/27/2007 Provide clean bed and bath linens that are in good condition. C 09/27/2007 Give each resident care and services to get or keep the highest quality of life possible. D 09/27/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 09/27/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E 09/27/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 10/11/2007 Provide needed housekeeping and maintenance. B 10/11/2007 Store, cook, and give out food in a safe and clean way. L 10/30/2007 Provide services to meet the needs and preferences of each resident. D 10/30/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E 10/30/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 10/30/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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CAPITOL CARE CENTER: SPRINGFIELD, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/09/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 02/09/2005 Give each resident a special diet to help when there is a nutritional problem. D 06/10/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/05/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 08/04/2005 Have a private telephone available for use. B 09/08/2005 Provide needed housekeeping and maintenance. E 09/08/2005 Store, cook, and give out food in a safe and clean way. F 09/08/2005 Make sure there is a program to prevent/deal with mice, insects, or other pests. E 10/20/2005 Provide services to meet the needs and preferences of each resident. D 10/20/2005 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. B 11/09/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 11/09/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 12/16/2005 Give each resident care and services to get or keep the highest quality of life possible. G 12/16/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 12/16/2005 Give each resident enough fluids to keep them healthy and prevent dehydration. G 09/07/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/22/2008 Make sure that the nursing home area is free of dangers that cause accidents. D 02/05/2008 Provide services to meet the needs and preferences of each resident. B Home Page National Watch List OR U.S. Nursing Home Registry

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GLEN OAKS NRSG & REHAB CTR: NORTHBROOK, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/30/2005 Hire nurse aides who have completed required training and shown that they are skilled. E 06/17/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 10/11/2006 Let residents talk to and get information from agencies acting on their behalf. C 10/11/2006 Follow all laws and professional standards. C Home Page National Watch List OR U.S. Nursing Home Registry

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HEATHER HEALTH CARE CENTER: HARVEY, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/10/2005 Make sure that each resident's nutritional needs were met. D 03/10/2005 Provide at least one room to use as a dining room and for activities, that is a good size, with good lighting, airflow and furniture. B 04/14/2005 Give each resident care and services to get or keep the highest quality of life possible. J 12/29/2005 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. B 02/08/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J 02/08/2006 Protect each resident from all abuse, physical punishment, and being separated from others. J 02/08/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. J 02/08/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. J 02/08/2006 Give each resident care and services to get or keep the highest quality of life possible. J 06/08/2006 Give each resident care and services to get or keep the highest quality of life possible. G 01/05/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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RIVIERA MANOR: CHICAGO HEIGHTS, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/30/2005 Follow all laws and professional standards. C 08/29/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 08/01/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/05/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/16/2007 Make sure that the nursing home area is free of dangers that cause accidents. J Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE AT CHAMPAIGN: CHAMPAIGN, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/02/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 11/02/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 07/28/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. G 07/28/2006 Give each resident care and services to get or keep the highest quality of life possible. G 07/28/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE AT ARLINGTON HEIGHTS: ARLINGTON HTS, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/21/2005 Give professional services that meet a professional standard of quality. D 12/22/2005 Provide enough notice before discharging or transferring a resident. D 12/22/2005 Give professional services that meet a professional standard of quality. D 07/31/2006 Provide needed housekeeping and maintenance. B 02/28/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 06/07/2007 Make sure that residents are safe from serious medication errors. G 08/21/2007 Give each resident care and services to get or keep the highest quality of life possible. D 04/02/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 04/02/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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FRANKLIN GROVE NURSING CENTER: FRANKLIN GROVE, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/30/2007 Make sure that residents are safe from serious medication errors. G Home Page National Watch List OR U.S. Nursing Home Registry

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BRIDGEVIEW HEALTH CARE CENTER: BRIDGEVIEW, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/14/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/04/2006 Give professional services that meet a professional standard of quality. D 12/04/2006 offer Flu or Pneumococal vaccine to some residents. D 10/25/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. G 10/25/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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BRENTWOOD SUB-ACUTE HEALTHCARE CENTER: BURBANK, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/16/2005 Give professional services that meet a professional standard of quality. D 07/26/2005 Give each resident care and services to get or keep the highest quality of life possible. D 03/24/2006 Provide needed housekeeping and maintenance. C 08/31/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 11/21/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. G 11/21/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 02/22/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 01/22/2008 Give professional services that meet a professional standard of quality. D 03/07/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G Home Page National Watch List OR U.S. Nursing Home Registry

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WYNSCAPE: WHEATON, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/04/2008 Protect residents from mistreatment, neglect, and/or theft of personal property. D 02/04/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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BURGESS SQUARE HEALTHCARE CTR: WESTMONT, IL

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/05/2006 Give professional services that meet a professional standard of quality. D 11/01/2006 Make sure that nurse aides show they hav