IOWA : CONFIRMED NURSING HOME COMPLAINTS

RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D,E,F
potential for minimal harm: score= A,B,C
The complaint data was obtained directly from CMS, 06/24/08. More recent reports/corrections may be available at the nursing home, ask to see all reports
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IOWA JEWISH SENIOR LIFE CENTER: DES MOINES, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/11/2007 Give each resident care and services to get or keep the highest quality of life possible. E
Home Page National Watch List OR U.S. Nursing Home Registry
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MANORCARE HEALTH SERVICES: CEDAR RAPIDS, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/24/2007 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. E
Home Page National Watch List OR U.S. Nursing Home Registry
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MANORCARE HEALTH SERVICES: DAVENPORT, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/09/2005 Provide services to meet the needs and preferences of each resident. E
02/09/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E
03/18/2005 Give professional services that meet a professional standard of quality. D
10/06/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
11/22/2006 Give professional services that meet a professional standard of quality. D
11/22/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
11/22/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E
10/05/2007 Provide needed housekeeping and maintenance. B
10/05/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
10/05/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
10/05/2007 Make sure that each resident's nutritional needs were met. D
10/05/2007 Hire enough skilled workers to carry out dietary service. E
10/05/2007 Make sure that residents are well nourished. E
10/05/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E
10/05/2007 Follow all laws and professional standards. E
10/30/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
01/18/2008 Give professional services that follow each resident's written care plan. D
03/13/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. B
Home Page National Watch List OR U.S. Nursing Home Registry
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MANORCARE HEALTH SERVICES: WATERLOO, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/22/2005 Follow all laws and professional standards. E
08/02/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D
08/02/2007 Make sure that the nursing home area is free of dangers that cause accidents. E
08/02/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E
04/04/2008 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E
Home Page National Watch List OR U.S. Nursing Home Registry
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RIDGECREST VILLAGE: DAVENPORT, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/26/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
04/26/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E
10/10/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
03/19/2008 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
Home Page National Watch List OR U.S. Nursing Home Registry
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GOOD SHEPHERD HEALTH CENTER: MASON CITY, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/30/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
06/21/2007 Make sure that the nursing home area is free of dangers that cause accidents. E
Home Page National Watch List OR U.S. Nursing Home Registry
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FRIENDSHIP VILLAGE RETIREMENT: WATERLOO, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/03/2005 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
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SHADY OAKS CARE CENTER: LAKE CITY, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/11/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
12/26/2007 Give each resident care and services to get or keep the highest quality of life possible. D
12/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
12/26/2007 Follow all laws and professional standards. D
04/08/2008 Give each resident care and services to get or keep the highest quality of life possible. D
Home Page National Watch List OR U.S. Nursing Home Registry
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MANORCARE HEALTH SERVICES: DUBUQUE, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/21/2005 Make sure that the nursing home area is free of dangers that cause accidents. K
09/02/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
09/02/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D
10/06/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
08/09/2006 Have a private telephone available for use. D
08/09/2006 Give each resident care and services to get or keep the highest quality of life possible. D
01/31/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
01/31/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D
01/31/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. D
08/22/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
08/22/2007 post nurse staffing information. B
11/29/2007 Store, cook, and give out food in a safe and clean way. E
Home Page National Watch List OR U.S. Nursing Home Registry
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MERCY MEDICAL CENTER-CLINTON: CLINTON, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/15/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
04/04/2006 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. B
09/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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EMBASSY REHAB & CARE CENTER: SERGEANT BLUFF, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/23/2006 Give professional services that meet a professional standard of quality. D
02/23/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
02/23/2006 Make sure that the nursing home area is free of dangers that cause accidents. E
02/23/2006 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D
02/23/2006 Keep a resident apart from the others if the resident has an infection that can spread. D
02/23/2006 Keep medical records for the length of time that is required. D
03/20/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
03/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
05/16/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
05/16/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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KAHL HOME FOR THE AGED: DAVENPORT, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/23/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
10/23/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
10/23/2007 Follow all laws and professional standards. D
Home Page National Watch List OR U.S. Nursing Home Registry
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ROWLEY MEMORIAL MASONIC HOME: PERRY, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/02/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
03/02/2005 Give each resident care and services to get or keep the highest quality of life possible. D
12/13/2006 Provide activities to meet the needs of each resident. B
Home Page National Watch List OR U.S. Nursing Home Registry
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LEXINGTON SQUARE: KEOKUK, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/18/2005 Hire a qualified dietician. E
05/18/2005 Make sure that residents are well nourished. E
10/06/2005 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
10/06/2005 Follow all laws and professional standards. E
10/06/2005 Get proof that a nurse aide has the training and skills that the State requires. E
06/07/2006 Properly mark drugs and other similar products. D
09/14/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
09/14/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
09/14/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
09/14/2006 Give professional services that meet a professional standard of quality. D
09/14/2006 Make sure that each resident's nutritional needs were met. D
03/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
03/01/2007 Make sure that residents are safe from serious medication errors. D
04/13/2007 Give each resident care and services to get or keep the highest quality of life possible. D
04/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
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HARMONY HOUSE HEALTH CARE CENT: WATERLOO, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/12/2008 Follow all laws and professional standards. D
Home Page National Watch List OR U.S. Nursing Home Registry
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SALEM LUTHERAN HOME: ELK HORN, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/09/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
12/09/2005 Give each resident care and services to get or keep the highest quality of life possible. E
04/23/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D
04/23/2007 Give professional services that follow each resident's written care plan. D
04/23/2007 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D
04/23/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
06/26/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
06/26/2007 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. E
06/26/2007 Give each resident care and services to get or keep the highest quality of life possible. D
06/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
06/26/2007 Follow all laws and professional standards. D
Home Page National Watch List OR U.S. Nursing Home Registry
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CAREAGE OF FORT DODGE: FORT DODGE, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/04/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
02/04/2005 Follow all laws and professional standards. E
02/04/2005 Get proof that a nurse aide has the training and skills that the State requires. C
03/22/2005 Make sure that residents are well nourished. D
03/22/2005 Store, cook, and give out food in a safe and clean way. F
03/22/2005 Make sure that the nursing home area is safe, easy to use, clean and comfortable. C
09/07/2005 Give each resident care and services to get or keep the highest quality of life possible. D
11/10/2005 Follow all laws and professional standards. E
02/07/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
02/07/2007 Follow all laws and professional standards. E
Home Page National Watch List OR U.S. Nursing Home Registry
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SIOUX CENTER COMM HSP & HEALTH: SIOUX CENTER, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/25/2005 Give each resident care and services to get or keep the highest quality of life possible. G
02/25/2005 Make sure that the nursing home area is free of dangers that cause accidents. G
09/23/2005 Make sure that the nursing home area is free of dangers that cause accidents. G
01/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
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INDIAN HILLS NURSING & REHAB C: SIOUX CITY, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/30/2005 Give professional services that meet a professional standard of quality. D
08/01/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
08/01/2006 Keep each resident's personal and medical records private and confidential. G
08/01/2006 Give professional services that meet a professional standard of quality. D
08/01/2006 Give each resident care and services to get or keep the highest quality of life possible. G
08/01/2006 Have a program to keep infection from spreading. E
10/03/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
10/03/2006 Give professional services that meet a professional standard of quality. D
10/03/2006 Give each resident care and services to get or keep the highest quality of life possible. D
07/19/2007 Give professional services that meet a professional standard of quality. D
Home Page National Watch List OR U.S. Nursing Home Registry
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ALTOONA NURSING AND REHABILITATION CENTER: ALTOONA, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/11/2006 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D
08/11/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
11/21/2006 Give professional services that meet a professional standard of quality. D
12/12/2006 Provide clean bed and bath linens that are in good condition. E
03/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. B
04/23/2007 Provide services to meet the needs and preferences of each resident. D
04/23/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
04/23/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
04/23/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E
04/23/2007 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
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PARKVIEW NURSING & REHAB CENTE: WATERLOO, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/04/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
07/28/2005 Bill properly: Charged resident for items that Medicare or Medicaid pays for. D
08/04/2006 Allow residents to easily see the results of the nursing home's most recent survey. B
08/04/2006 Provide needed housekeeping and maintenance. E
02/07/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. E
03/29/2008 Give professional services that meet a professional standard of quality. D
Home Page National Watch List OR U.S. Nursing Home Registry
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THE VILLAGE: INDIANOLA, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/26/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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GOOD SAMARITAN SOCIETY - DAVENPORT: DAVENPORT, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/08/2007 Keep accurate and appropriate medical records. D
12/21/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
03/05/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. B
Home Page National Watch List OR U.S. Nursing Home Registry
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POLK CITY NURSING AND REHABILITATION CENTER: POLK CITY, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/22/2005 Make sure that the nursing home area is free of dangers that cause accidents. G
05/13/2005 Give professional services that meet a professional standard of quality. D
05/13/2005 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D
05/13/2005 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D
05/13/2005 Follow all laws and professional standards. D
05/13/2005 Get proof that a nurse aide has the training and skills that the State requires. D
01/04/2006 Give professional services that follow each resident's written care plan. D
02/27/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D
02/27/2006 Give professional services that meet a professional standard of quality. D
02/27/2006 Give professional services that follow each resident's written care plan. D
02/27/2006 Give each resident care and services to get or keep the highest quality of life possible. D
02/27/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
02/27/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
02/27/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
05/11/2006 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. E
09/28/2006 Give professional services that meet a professional standard of quality. D
09/28/2006 Make sure that residents are well nourished. E
11/07/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
11/07/2006 Give professional services that meet a professional standard of quality. D
01/18/2007 Give professional services that meet a professional standard of quality. D
01/18/2007 Give each resident care and services to get or keep the highest quality of life possible. D
01/18/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
01/18/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
02/01/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D
04/17/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
10/02/2007 Give professional services that meet a professional standard of quality. D
10/02/2007 Give professional services that follow each resident's written care plan. D
Home Page National Watch List OR U.S. Nursing Home Registry
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WILLOW GARDENS CARE CENTER: MARION, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/13/2007 Give professional services that meet a professional standard of quality. D
09/07/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
09/07/2007 Give professional services that meet a professional standard of quality. E
09/07/2007 Make sure that residents are safe from serious medication errors. D
09/07/2007 Follow all laws and professional standards. D
Home Page National Watch List OR U.S. Nursing Home Registry
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GREENWOOD MANOR: IOWA CITY, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/21/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D
07/21/2005 Provide needed housekeeping and maintenance. D
07/21/2005 Provide clean bed and bath linens that are in good condition. E
07/21/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
07/21/2005 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D
12/14/2005 Follow all laws and professional standards. B
03/15/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
12/15/2006 Give each resident care and services to get or keep the highest quality of life possible. G
12/15/2006 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
12/15/2006 Properly mark drugs and other similar products. D
12/15/2006 Follow all laws and professional standards. D
12/15/2006 Make sure that nurse aides show they have the skills to be able to care for residents. E
04/26/2007 Give professional services that meet a professional standard of quality. E
04/26/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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OSAGE REHAB AND HEALTH CARE CENTER: OSAGE, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/18/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
09/08/2005 Provide needed housekeeping and maintenance. D
09/08/2005 Give professional services that meet a professional standard of quality. B
09/08/2005 Give each resident care and services to get or keep the highest quality of life possible. D
09/08/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
01/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
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CASA DE PAZ HEALTH CARE CENTER: SIOUX CITY, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/25/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D
02/25/2005 Have enough outside airflow. C
09/29/2005 Give the resident's legal representative the same rights as the resident. D
02/02/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D
02/02/2006 Give professional services that meet a professional standard of quality. C
04/18/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D
04/01/2008 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. J
04/01/2008 Make sure that doctors visit residents regularly, as required. E
04/01/2008 At least once a month, have a licensed pharmacist check the drugs that each resident takes. D
04/01/2008 Follow all laws and professional standards. D
04/01/2008 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
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GENESIS SENIOR LIVING CENTER: DES MOINES, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/30/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
09/16/2005 Provide services to meet the needs and preferences of each resident. D
09/16/2005 Give each resident care and services to get or keep the highest quality of life possible. E
09/16/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
12/23/2005 Follow all laws and professional standards. E
04/07/2006 Give each resident care and services to get or keep the highest quality of life possible. D
05/10/2006 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. E
05/10/2006 Quickly give a resident's personal money to the heads of his or her estate after the resident's death. E
05/10/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
06/14/2006 Give each resident care and services to get or keep the highest quality of life possible. D
06/14/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
10/04/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
04/16/2007 offer Flu or Pneumococal vaccine to some residents. D
06/13/2007 Follow all laws and professional standards. E
Home Page National Watch List OR U.S. Nursing Home Registry
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COMMUNITY MEMORIAL HEALTH CENT: HARTLEY, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/14/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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NORWALK NURSING AND REHABILITATION CENTER: NORWALK, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/08/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
07/08/2005 Follow all laws and professional standards. E
09/22/2005 Give professional services that meet a professional standard of quality. D
12/21/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
05/03/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
07/27/2006 Make sure that the nursing home area is free of dangers that cause accidents. E
11/15/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
02/14/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
02/14/2007 Keep accurate and appropriate medical records. B
Home Page National Watch List OR U.S. Nursing Home Registry
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ODEBOLT NURSING & REHAB CENTER: ODEBOLT, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/11/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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ROCK RAPIDS HEALTH CENTRE: ROCK RAPIDS, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/12/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G
04/28/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
04/28/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
04/28/2006 Give each resident care and services to get or keep the highest quality of life possible. D
04/28/2006 Keep accurate and appropriate medical records. D
08/31/2006 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. D
08/31/2006 Give professional services that follow each resident's written care plan. D
08/31/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
06/25/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D
06/25/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
06/25/2007 Give professional services that meet a professional standard of quality. D
06/25/2007 Give professional services that follow each resident's written care plan. F
06/25/2007 Give each resident care and services to get or keep the highest quality of life possible. D
06/25/2007 Get proof that a nurse aide has the training and skills that the State requires. D
Home Page National Watch List OR U.S. Nursing Home Registry
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RED OAK REHAB & CARE CENTER: RED OAK, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/22/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. E
01/12/2007 Properly mark drugs and other similar products. D
02/28/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
02/28/2007 Give each resident care and services to get or keep the highest quality of life possible. D
04/11/2007 Give each resident care and services to get or keep the highest quality of life possible. D
07/13/2007 Give professional services that meet a professional standard of quality. D
07/13/2007 Give each resident care and services to get or keep the highest quality of life possible. G
07/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
07/13/2007 Make sure that residents are safe from serious medication errors. D
09/27/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
11/20/2007 Give professional services that meet a professional standard of quality. D
11/20/2007 Give each resident care and services to get or keep the highest quality of life possible. G
11/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOOD SAMARITAN SOCIETY - INDIANOLA: INDIANOLA, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/12/2005 Give professional services that meet a professional standard of quality. D
11/15/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
03/10/2006 Give each resident care and services to get or keep the highest quality of life possible. D
09/06/2006 Give professional services that meet a professional standard of quality. E
03/28/2007 Give each resident care and services to get or keep the highest quality of life possible. E
03/28/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
03/28/2007 Follow all laws and professional standards. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOOD SAMARITAN SOCIETY - WEST UNION: WEST UNION, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/02/2005 Get proof that a nurse aide has the training and skills that the State requires. B
Home Page National Watch List OR U.S. Nursing Home Registry
.

WEST BRIDGE CARE & REHABILITATION: WINTERSET, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/17/2005 Provide services to meet the needs and preferences of each resident. E
11/17/2005 Make sure that the nursing home area is free of dangers that cause accidents. E
09/18/2006 Give each resident care and services to get or keep the highest quality of life possible. D
09/18/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
09/18/2006 Follow all laws and professional standards. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOOD SAMARITAN SOCIETY - VILLISCA: VILLISCA, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/28/2005 Make sure that the attending doctor orders special diets. D
06/24/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
11/30/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
11/30/2006 Give each resident care and services to get or keep the highest quality of life possible. G
04/19/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
06/01/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D
06/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOOD SAMARITAN SOCIETY - ALGONA: ALGONA, IA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/16/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
10/16/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D
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