RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 02/26/12. More recent reports/corrections may be available at the nursing home, ask to see all reports

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HILO MEDICAL CENTER: HILO, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/30/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. G 07/30/2009 Give the right treatment and services to residents who have mental or social problems adjusting. J 07/30/2009 Make sure that the nursing home area is free of dangers that cause accidents. G 07/30/2009 Keep accurate and appropriate medical records. D 07/30/2009 Set up or keep a group of people to review and ensure quality. D 03/04/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/04/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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KULA HOSPITAL: KULA, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/16/2011 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MALUHIA: HONOLULU, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/08/2009 Tell the resident completely about his or her health status. D 06/08/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 06/08/2009 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. E Home Page National Watch List OR U.S. Nursing Home Registry

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LEAHI HOSPITAL: HONOLULU, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/06/2011 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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HALE NANI REHABILITATION AND NURSING CENTER: HONOLULU, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/04/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 06/04/2010 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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WAHIAWA GENERAL HOSPITAL: WAHIAWA, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/27/2010 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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CONVALESCENT CENTER OF HONOLULU: HONOLULU, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/30/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 12/30/2008 Provide services to meet the needs and preferences of each resident. D 01/12/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 12/17/2009 Make sure that the nursing home area is free of dangers that cause accidents. E Home Page National Watch List OR U.S. Nursing Home Registry

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AVALON CARE CENTER - HONOLULU, LLC: HONOLULU, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/17/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 03/17/2010 Give each resident care and services to get or keep the highest quality of life possible. D 11/04/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 11/04/2010 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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NUUANU HALE: HONOLULU, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/29/2009 Protect the resident from a transfer or discharge that is not wanted or needed. G 04/29/2009 Provide enough notice before discharging or transferring a resident. E 04/29/2009 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 04/29/2009 Use the same rules about transfer, discharge and providing services for all residents, no matter how they pay. D 04/29/2009 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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KUAKINI GERIATRIC CARE: HONOLULU, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/19/2011 Keep each resident free from physical restraints, unless needed for medical treatment. G Home Page National Watch List OR U.S. Nursing Home Registry

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KAHUKU MEDICAL CENTER: KAHUKU, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/23/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/23/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 08/31/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/31/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 08/31/2009 Have a detailed, written plan for disasters and emergencies. C 12/29/2009 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. B 04/09/2010 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 04/09/2010 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E Home Page National Watch List OR U.S. Nursing Home Registry

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HALE HO'OLA HAMAKUA: HONOKAA, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/16/2009 Make sure that the nursing home area is free of dangers that cause accidents. E Home Page National Watch List OR U.S. Nursing Home Registry

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ALOHA NURSING & REHAB CENTRE: KANEOHE, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/22/2009 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/22/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 12/02/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 12/02/2009 Make sure that the nursing home area is free of dangers that cause accidents. D 05/04/2010 Make sure that the nursing home area is free of dangers that cause accidents. G 05/04/2010 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D Home Page National Watch List OR U.S. Nursing Home Registry

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LILIHA HEALTHCARE CENTER: HONOLULU, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/26/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 06/26/2009 Provide services to meet the needs and preferences of each resident. D Home Page National Watch List OR U.S. Nursing Home Registry

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KA PUNAWAI OLA: KAPOLEI, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/02/2010 Have a program to keep infection from spreading. E 12/30/2010 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 12/30/2010 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. E 12/30/2010 Make sure that the nursing home area is free of dangers that cause accidents. H 12/30/2010 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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HI'OLANI CARE CENTER AT KAHALA NUI: HONOLULU, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/01/2009 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. I 07/01/2009 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. I Home Page National Watch List OR U.S. Nursing Home Registry

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YUKIO OKUTSU STATE VETERANS HOME: HILO, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/09/2011 Protect residents from mistreatment, neglect, and/or theft of personal property. D 03/09/2011 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/09/2011 Make sure that the nursing home area is free of dangers that cause accidents. E 09/30/2011 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 09/30/2011 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 09/30/2011 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 09/30/2011 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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PALOLO CHINESE HOME: HONOLULU, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/16/2010 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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KFH - MALAMA 'OHANA NURSING AND REHAB CENTER: HONOLULU, HI

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/09/2010 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 03/09/2010 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 03/09/2010 Make sure that each resident's nutritional needs were met. D 03/09/2010 Have a program to keep infection from spreading. D Home Page National Watch List OR U.S. Nursing Home Registry

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