CALIFORNIA : CONFIRMED NURSING HOME COMPLAINTS

RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D,E,F
potential for minimal harm: score= A,B,C
The complaint data was obtained directly from CMS, 02/27/08. More recent reports/corrections may be available at the nursing home, ask to see all reports
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COUNTRY MANOR HEALTHCARE: LAKE VIEW TERRACE, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/12/2004 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. B
Home Page National Watch List OR U.S. Nursing Home Registry
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EUREKA HEALTHCARE & REHAB CENTER: EUREKA, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/10/2005 Make sure that the nursing home area is free of dangers that cause accidents. F
08/23/2006 Protect each resident from all abuse, physical punishment, and being separated from others. E
08/23/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
08/23/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. G
08/23/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
08/23/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E
08/23/2006 Keep accurate and appropriate medical records. D
08/07/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
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EISENBERG VILLAGE: RESEDA, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/27/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
12/27/2006 Get services outside the nursing home that meet professional standards. E
Home Page National Watch List OR U.S. Nursing Home Registry
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MOUNT SAN ANTONIO GARDENS: POMONA, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/09/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
03/09/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. E
Home Page National Watch List OR U.S. Nursing Home Registry
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SANTA CRUZ SKILLED NURSING CENTER: SANTA CRUZ, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/06/2004 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. C
10/14/2004 Make sure there is a program to prevent/deal with mice, insects, or other pests. E
02/25/2005 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. D
02/25/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
02/25/2005 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
02/25/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
02/25/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
04/20/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
04/20/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D
05/18/2005 Properly mark drugs and other similar products. E
07/19/2005 Protect each resident from all abuse, physical punishment, and being separated from others. G
08/11/2005 Provide enough notice before discharging or transferring a resident. D
08/18/2005 Give professional services that follow each resident's written care plan. D
09/07/2005 Keep each resident's personal and medical records private and confidential. B
09/07/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D
09/07/2005 Protect each resident from all abuse, physical punishment, and being separated from others. D
09/07/2005 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
09/07/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. B
09/07/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E
09/07/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
09/07/2005 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
12/07/2005 Let the resident refuse treatment or refuse to take part in an experiment. D
12/07/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
12/09/2005 Provide enough notice before discharging or transferring a resident. D
12/09/2005 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D
12/09/2005 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D
12/14/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
12/14/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
12/14/2005 Keep accurate and appropriate medical records. B
02/07/2006 Provide enough notice before discharging or transferring a resident. D
03/16/2006 Provide written records when a resident is transferred or discharged. D
05/02/2006 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. B
05/02/2006 Properly mark drugs and other similar products. E
05/02/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E
05/02/2006 Make sure there is a program to prevent/deal with mice, insects, or other pests. D
05/03/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
05/03/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. B
05/03/2006 Be administered in a way that leads to the highest possible level of well being for each resident. C
05/03/2006 Keep accurate and appropriate medical records. B
06/01/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
07/19/2006 Provide written records when a resident is transferred or discharged. D
07/19/2006 Provide enough notice before discharging or transferring a resident. D
07/19/2006 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D
08/03/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. D
08/24/2006 Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. D
12/12/2006 Give professional services that meet a professional standard of quality. D
12/12/2006 Make sure that a doctor approves a resident's admission in writing and that each resident has a doctor. D
02/21/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D
02/21/2007 Give each resident care and services to get or keep the highest quality of life possible. D
04/03/2007 Provide enough notice before discharging or transferring a resident. D
05/31/2007 Provide enough notice before discharging or transferring a resident. D
06/12/2007 Let residents give themselves their drugs if they are able. D
06/12/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
Home Page National Watch List OR U.S. Nursing Home Registry
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THE EARLWOOD: TORRANCE, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/26/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. D
06/04/2007 Provide services to meet the needs and preferences of each resident. D
06/04/2007 Give each resident care and services to get or keep the highest quality of life possible. D
Home Page National Watch List OR U.S. Nursing Home Registry
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MOTION PICTURE AND T.V. FUND: WOODLAND HILLS, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/14/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
01/14/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
Home Page National Watch List OR U.S. Nursing Home Registry
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ROYAL CARE SKILLED NURSING CTR: LONG BEACH, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/03/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
03/03/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
03/03/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. C
08/16/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
Home Page National Watch List OR U.S. Nursing Home Registry
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RIVIERA HEALTHCARE CENTER: PICO RIVERA, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/20/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. D
04/25/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. B
Home Page National Watch List OR U.S. Nursing Home Registry
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CHOWCHILLA CONVALESCENT: CHOWCHILLA, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/26/2006 Protect the resident from a transfer or discharge that is not wanted or needed. F
10/26/2006 Provide written records when a resident is transferred or discharged. F
10/26/2006 Provide enough notice before discharging or transferring a resident. F
10/26/2006 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. F
Home Page National Watch List OR U.S. Nursing Home Registry
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OAK PARK CONVALESCENT HOSPITAL: PLEASANT HILL, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/05/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
10/10/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
10/10/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
10/10/2007 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. D
10/10/2007 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
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MARLINDA NURSING HOME: LYNWOOD, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/16/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
11/16/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. E
Home Page National Watch List OR U.S. Nursing Home Registry
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LAFAYETTE CARE CENTER: LAFAYETTE, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/21/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
05/31/2006 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. D
05/31/2006 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D
06/01/2006 Keep each resident free from physical restraints, unless needed for medical treatment. G
06/01/2006 Give each resident care and services to get or keep the highest quality of life possible. D
06/01/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
06/01/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
06/01/2006 Make sure that residents are safe from serious medication errors. D
12/21/2006 Give each resident care and services to get or keep the highest quality of life possible. D
12/21/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
12/21/2006 post nurse staffing information. C
12/21/2006 Make sure that residents are well nourished. E
12/21/2006 Store, cook, and give out food in a safe and clean way. E
12/21/2006 Have a detailed, written plan for disasters and emergencies. E
01/18/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
07/02/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
07/02/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
08/22/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
08/22/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
09/06/2007 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D
09/06/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
Home Page National Watch List OR U.S. Nursing Home Registry
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COUNTRY VILLA WESTWOOD: LOS ANGELES, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/06/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
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ROSECRANS CARE CENTER: GARDENA, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/14/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D
01/04/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
06/01/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
06/01/2007 Keep clinical information safe, so that it will not be lost, destroyed or used by the wrong person. D
Home Page National Watch List OR U.S. Nursing Home Registry
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COUNTRY VILLA BELMONT HEIGHTS: LONG BEACH, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/22/2004 Make sure there is a program to prevent/deal with mice, insects, or other pests. B
08/03/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
08/03/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
05/25/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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RHEEM VALLEY CONVALESCENT HOSP: MORAGA, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/18/2007 Properly mark drugs and other similar products. D
10/23/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D
10/23/2007 Provide services to meet the needs and preferences of each resident. D
Home Page National Watch List OR U.S. Nursing Home Registry
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CREEKSIDE HEALTHCARE CTR: SAN PABLO, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/01/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
03/01/2007 Give each resident care and services to get or keep the highest quality of life possible. D
03/01/2007 Keep accurate and appropriate medical records. D
07/25/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
Home Page National Watch List OR U.S. Nursing Home Registry
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SUNSET MANOR CONV HOSP: EL MONTE, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/30/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
01/30/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
04/20/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
04/20/2006 Provide services to meet the needs and preferences of each resident. D
04/20/2006 Give each resident care and services to get or keep the highest quality of life possible. D
04/13/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
Home Page National Watch List OR U.S. Nursing Home Registry
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VISTA COVE CARE CENTER AT SAN GABRIEL: SAN GABRIEL, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/20/2005 Meet the definition of a skilled nursing facility or nursing facility, according to law. D
01/20/2005 Provide enough notice before discharging or transferring a resident. D
01/20/2005 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D
Home Page National Watch List OR U.S. Nursing Home Registry
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BANCROFT CONVALESCENT HOSPITAL: SAN LEANDRO, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/25/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha B
10/25/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. B
Home Page National Watch List OR U.S. Nursing Home Registry
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DRIFTWOOD HEALTHCARE CENTER: SANTA CRUZ, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/03/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
Home Page National Watch List OR U.S. Nursing Home Registry
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FOUNTAIN VIEW SUBACUTE AND NURSING CENTER: LOS ANGELES, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/26/2004 Make sure that the nursing home area is free of dangers that cause accidents. G
03/14/2005 Provide written records when a resident is transferred or discharged. B
03/14/2005 Provide enough notice before discharging or transferring a resident. B
05/20/2005 Give each resident care and services to get or keep the highest quality of life possible. D
05/26/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. B
08/22/2005 Provide enough notice before discharging or transferring a resident. D
08/22/2005 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D
08/22/2005 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D
09/02/2005 Give each resident care and services to get or keep the highest quality of life possible. D
09/02/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
09/02/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
09/21/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
12/12/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E
12/12/2005 Have a program to keep infection from spreading. E
12/12/2005 Follow all laws and professional standards. E
11/10/2006 Provide enough notice before discharging or transferring a resident. D
11/10/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
05/18/2007 post nurse staffing information. B
Home Page National Watch List OR U.S. Nursing Home Registry
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LINDA MAR CARE CENTER: PACIFICA, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/10/2005 Provide enough notice before discharging or transferring a resident. D
Home Page National Watch List OR U.S. Nursing Home Registry
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COUNTRY VILLA TERRACE NRSG CTR: LOS ANGELES, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/21/2006 Give each resident care and services to get or keep the highest quality of life possible. D
Home Page National Watch List OR U.S. Nursing Home Registry
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SANTA FE CONVALESCENT HOSPITAL: LONG BEACH, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/05/2006 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. D
Home Page National Watch List OR U.S. Nursing Home Registry
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CHINO VALLEY HEALTH CARE CENTE: POMONA, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/22/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
Home Page National Watch List OR U.S. Nursing Home Registry
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SANTA TERESITA MANOR: DUARTE, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/28/2004 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. D
07/29/2005 Keep all essential equipment working safely. B
01/20/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
06/07/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. D
01/04/2007 Have a program to keep infection from spreading. E
05/03/2007 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. B
08/01/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. B
08/01/2007 Keep all essential equipment working safely. B
Home Page National Watch List OR U.S. Nursing Home Registry
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RAMONA CARE CENTER: EL MONTE, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/13/2005 Keep accurate and appropriate medical records. D
09/20/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
09/20/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
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MAGNOLIA GARDENS: GRANADA HILLS, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/15/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
12/28/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
12/28/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D
12/28/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
05/21/2007 Give each resident care and services to get or keep the highest quality of life possible. D
06/14/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
07/25/2007 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. B
Home Page National Watch List OR U.S. Nursing Home Registry
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NORTH VALLEY NURSING CENTER: TUJUNGA, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/18/2004 Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. D
10/12/2006 Have a program to keep infection from spreading. E
Home Page National Watch List OR U.S. Nursing Home Registry
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WINDSOR MANOR REHABILITATION CENTER: CONCORD, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/21/2006 Give each resident care and services to get or keep the highest quality of life possible. D
04/24/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
06/01/2006 Provide services to meet the needs and preferences of each resident. D
06/01/2006 Give each resident care and services to get or keep the highest quality of life possible. D
06/01/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. D
06/01/2006 Keep accurate and appropriate medical records. D
07/08/2006 Keep accurate and appropriate medical records. D
07/19/2006 Tell the resident completely about his or her health status. D
08/04/2006 Give each resident care and services to get or keep the highest quality of life possible. D
08/29/2006 Let the resident or the resident's representative look at all records. D
08/29/2006 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D
08/29/2006 Store, cook, and give out food in a safe and clean way. D
08/31/2006 Give each resident care and services to get or keep the highest quality of life possible. D
11/07/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D
11/07/2006 Give each resident care and services to get or keep the highest quality of life possible. D
11/07/2006 Keep accurate and appropriate medical records. D
11/22/2006 Provide enough notice before discharging or transferring a resident. D
11/22/2006 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D
01/04/2007 Provide enough notice before discharging or transferring a resident. D
01/04/2007 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D
01/11/2007 Tell the resident completely about his or her health status. D
01/11/2007 Provide clean bed and bath linens that are in good condition. B
01/11/2007 Keep temperature levels comfortable and safe. D
01/11/2007 Give each resident care and services to get or keep the highest quality of life possible. D
01/11/2007 Store, cook, and give out food in a safe and clean way. D
01/17/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
01/17/2007 Keep accurate and appropriate medical records. D
02/08/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
02/08/2007 Keep accurate and appropriate medical records. D
02/14/2007 Give each resident care and services to get or keep the highest quality of life possible. D
04/30/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
05/02/2007 Provide services to meet the needs and preferences of each resident. D
05/02/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
05/02/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
05/02/2007 Give each resident a special diet to help when there is a nutritional problem. D
05/04/2007 Give each resident care and services to get or keep the highest quality of life possible. D
06/01/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
06/13/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D
06/13/2007 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
06/13/2007 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D
06/13/2007 Give each resident care and services to get or keep the highest quality of life possible. D
06/13/2007 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. D
06/13/2007 Make sure that doctors visit residents regularly, as required. D
06/13/2007 Keep accurate and appropriate medical records. D
06/14/2007 Give each resident care and services to get or keep the highest quality of life possible. D
06/25/2007 Give each resident care and services to get or keep the highest quality of life possible. D
Home Page National Watch List OR U.S. Nursing Home Registry
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MONTEBELLO CARE CENTER: MONTEBELLO, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/17/2006 Give professional services that meet a professional standard of quality. D
Home Page National Watch List OR U.S. Nursing Home Registry
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SEAPORT 17TH CARE CENTER: SANTA MONICA, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/08/2004 Make a complete assessment that covers all questions for areas that are listed in official regulations. D
06/06/2005 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. B
11/02/2005 Have enough backup water supply for important areas of the nursing home. C
10/29/2006 Store, cook, and give out food in a safe and clean way. C
10/29/2006 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. D
10/29/2006 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. F
10/29/2006 Keep accurate and appropriate medical records. D
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ST PAULS TOWERS: OAKLAND, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/07/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D
07/07/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
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VIRGIL CONVALESCENT HOSPITAL: LOS ANGELES, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/22/2005 Provide written records when a resident is transferred or discharged. D
04/22/2005 Develop a plan with the resident and family for the resident's care after leaving the nursing home. D
06/21/2005 Make sure there is a program to prevent/deal with mice, insects, or other pests. F
09/06/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
03/07/2006 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. F
12/01/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
06/08/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D
09/12/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
09/12/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
09/12/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
09/12/2007 Have a program to keep infection from spreading. D
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GARDEN CREST CONVALESCENT HOSP: LOS ANGELES, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/04/2005 Follow all laws and professional standards. B
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SYCAMORE PARK CARE CENTER: LOS ANGELES, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/13/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
08/30/2006 Make sure that a working call system is available in each resident's room or bathroom and bathing area. D
12/15/2006 Make sure that the nursing home area is free of dangers that cause accidents. B
02/15/2007 Provide services to meet the needs and preferences of each resident. E
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VERNON CONVALESCENT HOSPITAL: LOS ANGELES, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/14/2005 Keep accurate and appropriate medical records. B
12/08/2005 Protect the resident from a transfer or discharge that is not wanted or needed. D
12/08/2005 Provide written records when a resident is transferred or discharged. D
12/08/2005 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D
03/23/2006 Protect the resident from a transfer or discharge that is not wanted or needed. D
03/23/2006 Provide written records when a resident is transferred or discharged. D
03/23/2006 Provide enough notice before discharging or transferring a resident. D
07/07/2006 Protect each resident from all abuse, physical punishment, and being separated from others. D
07/07/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. E
07/07/2006 Provide needed housekeeping and maintenance. E
07/07/2006 Make sure that the nursing home area is free of dangers that cause accidents. E
07/07/2006 Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public. E
08/24/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. D
10/25/2006 Protect each resident from all abuse, physical punishment, and being separated from others. G
10/25/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
10/25/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
12/05/2006 Protect each resident from all abuse, physical punishment, and being separated from others. D
02/06/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
04/29/2007 Provide services to meet the needs and preferences of each resident. D
04/29/2007 Keep all essential equipment working safely. B
05/10/2007 Protect residents from mistreatment, neglect, and/or theft of personal property. D
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SORENSON CONVALESCENT HOSPITAL: WHITTIER, CA

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/08/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D
12/08/2005 Protect each resident from all abuse, physical punishment, and being separated from others. D
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