ARIZONA : CONFIRMED NURSING HOME COMPLAINTS

RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D,E,F
potential for minimal harm: score= A,B,C
The complaint data was obtained directly from CMS, 06/24/08. More recent reports/corrections may be available at the nursing home, ask to see all reports
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THE TERRACES OF PHOENIX: PHOENIX, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/06/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
Home Page National Watch List OR U.S. Nursing Home Registry
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SANTA ROSA CARE CENTER: TUCSON, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/15/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
08/25/2005 Protect each resident from all abuse, physical punishment, and being separated from others. D
08/25/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
08/25/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. C
12/13/2005 Make sure that the nursing home area is free of dangers that cause accidents. E
12/13/2005 Keep all essential equipment working safely. E
12/13/2005 Have a detailed, written plan for disasters and emergencies. E
10/20/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
10/20/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
11/30/2006 Give professional services that meet a professional standard of quality. D
11/30/2006 Give each resident care and services to get or keep the highest quality of life possible. G
11/30/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
11/30/2006 Make sure that residents are safe from serious medication errors. G
Home Page National Watch List OR U.S. Nursing Home Registry
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DESERT TERRACE NURSING CENTER: PHOENIX, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/02/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
07/06/2006 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D
07/06/2006 Give professional services that meet a professional standard of quality. D
07/06/2006 Give each resident care and services to get or keep the highest quality of life possible. G
02/13/2007 Assess the resident when the resident enters the nursing home, in a timely manner. B
02/13/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. B
02/13/2007 Give professional services that meet a professional standard of quality. D
Home Page National Watch List OR U.S. Nursing Home Registry
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HANDMAKER HOME FOR THE AGING: TUCSON, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/02/2005 Properly mark drugs and other similar products. E
Home Page National Watch List OR U.S. Nursing Home Registry
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SCOTTSDALE NURSING & REHAB CTR: SCOTTSDALE, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/24/2005 Keep each resident free from physical restraints, unless needed for medical treatment. E
02/24/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D
02/24/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E
02/24/2005 Give professional services that meet a professional standard of quality. D
02/24/2005 Make sure that the nursing home area is free of dangers that cause accidents. G
02/24/2005 Set up or keep a group of people to review and ensure quality. F
Home Page National Watch List OR U.S. Nursing Home Registry
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DESERT HAVEN CARE CENTER: PHOENIX, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/13/2006 Keep each resident free from physical restraints, unless needed for medical treatment. D
01/13/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
01/13/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. G
01/13/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. D
01/13/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
01/13/2006 Give or get special rehabilitation if in the patient's plan of care. H
01/13/2006 Be administered in a way that leads to the highest possible level of well being for each resident. F
06/07/2006 Provide food in a way that meets a resident's needs. G
12/27/2007 Provide enough notice before discharging or transferring a resident. D
12/27/2007 Give professional services that meet a professional standard of quality. D
12/27/2007 Make sure that each resident gets help to keep vision and hearing. D
Home Page National Watch List OR U.S. Nursing Home Registry
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POSADA DEL SOL HEALTH CARE CEN: TUCSON, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/30/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D
08/30/2005 Make sure that the nursing home area is free of dangers that cause accidents. G
01/07/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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VALLEY HEALTH CARE AND REHABILITATION CENTER: TUCSON, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/27/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
05/27/2005 Give professional services that meet a professional standard of quality. D
05/10/2006 Keep accurate and appropriate medical records. D
01/30/2007 Let residents give themselves their drugs if they are able. D
01/30/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
01/30/2007 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
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DESERT LIFE REHABILITATION AND CARE CENTER: TUCSON, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/23/2005 Get doctor orders for the resident's immediate care when admitted. D
05/23/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
05/23/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
11/21/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
Home Page National Watch List OR U.S. Nursing Home Registry
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MISSION PALMS OF MESA HEALTH AND REHABILITATION CE: MESA, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/08/2007 Provide needed housekeeping and maintenance. B
02/08/2007 Give each resident care and services to get or keep the highest quality of life possible. D
02/08/2007 Keep accurate and appropriate medical records. D
04/06/2007 Give each resident care and services to get or keep the highest quality of life possible. G
04/06/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
04/06/2007 Make sure that residents are well nourished. D
04/06/2007 Give or get special rehabilitation if in the patient's plan of care. D
01/16/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G
01/16/2008 Keep each resident free from physical restraints, unless needed for medical treatment. D
01/16/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
01/16/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D
01/16/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
01/16/2008 Give professional services that meet a professional standard of quality. G
01/16/2008 Give professional services that follow each resident's written care plan. D
01/16/2008 Give each resident care and services to get or keep the highest quality of life possible. G
01/16/2008 Make sure that the nursing home area is free of dangers that cause accidents. H
01/16/2008 Use a registered nurse at least 8 hours a day, 7 days a week. E
01/16/2008 Be administered in a way that leads to the highest possible level of well being for each resident. E
01/16/2008 1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. D
01/16/2008 Set up or keep a group of people to review and ensure quality. F
Home Page National Watch List OR U.S. Nursing Home Registry
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OSBORN HEALTH AND REHABILITATION: SCOTTSDALE, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/11/2005 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. B
02/11/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
02/11/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D
02/11/2005 Make sure that private space is available in the nursing home for resident groups or residents' families to meet. B
02/11/2005 Provide activities to meet the needs of each resident. E
02/11/2005 Provide needed housekeeping and maintenance. B
02/11/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. E
02/11/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
02/11/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
02/11/2005 Give professional services that meet a professional standard of quality. G
02/11/2005 Keep assessments completed in the preceding 15 months in the resident's active record. B
02/11/2005 Give each resident care and services to get or keep the highest quality of life possible. D
02/11/2005 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. E
02/11/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
02/11/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
02/11/2005 Make sure that residents are safe from serious medication errors. G
02/11/2005 Make sure that the nursing home area is safe, easy to use, clean and comfortable. B
02/11/2005 Follow all laws and professional standards. C
02/11/2005 Get services outside the nursing home that meet professional standards. E
02/11/2005 Give or get lab tests to meet the needs of residents. D
02/11/2005 Quickly tell the resident's doctor the results of lab tests. D
02/11/2005 Keep accurate and appropriate medical records. D
07/23/2005 Keep temperature levels comfortable and safe. E
08/24/2005 1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. F
09/20/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
09/20/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
09/20/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
09/20/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
09/20/2007 Use a registered nurse at least 8 hours a day, 7 days a week. E
03/06/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
03/06/2008 Provide care for each resident in a way that keeps or builds the resident's quality of life. E
03/06/2008 Provide activities to meet the needs of each resident. E
03/06/2008 Provide needed housekeeping and maintenance. B
03/06/2008 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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SCOTTSDALE HERITAGE COURT: SCOTTSDALE, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/06/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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PLAZA HEALTHCARE: SCOTTSDALE, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/05/2005 Keep each resident free from physical restraints, unless needed for medical treatment. G
07/05/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
07/05/2005 Give professional services that meet a professional standard of quality. D
07/05/2005 Give each resident care and services to get or keep the highest quality of life possible. H
07/05/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. H
07/05/2005 Make sure that the nursing home area is free of dangers that cause accidents. G
07/05/2005 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
07/05/2005 Set up or keep a group of people to review and ensure quality. F
10/20/2006 Give professional services that meet a professional standard of quality. E
10/20/2006 Give each resident care and services to get or keep the highest quality of life possible. D
10/20/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. G
10/20/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
10/20/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. G
10/20/2006 Make sure that residents are safe from serious medication errors. G
10/20/2006 Use a registered nurse at least 8 hours a day, 7 days a week. C
10/20/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
10/20/2006 1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. C
10/20/2006 Give or get lab tests to meet the needs of residents. D
02/21/2007 Give each resident care and services to get or keep the highest quality of life possible. D
02/21/2007 Quickly tell the resident's doctor the results of lab tests. D
11/06/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
11/06/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
11/06/2007 Give professional services that meet a professional standard of quality. E
11/06/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
11/06/2007 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
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VILLA CAMPANA HEALTH CARE CENTER: TUCSON, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/13/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
03/07/2007 Give each resident care and services to get or keep the highest quality of life possible. G
Home Page National Watch List OR U.S. Nursing Home Registry
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HACIENDA REHABILITATION AND CARE CENTER: SIERRA VISTA, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/27/2007 Provide enough notice before discharging or transferring a resident. D
08/30/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER: PHOENIX, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/21/2005 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
09/06/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D
09/06/2007 Give professional services that meet a professional standard of quality. D
12/05/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. B
12/05/2007 Provide services to meet the needs and preferences of each resident. D
12/05/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. E
12/05/2007 Give professional services that meet a professional standard of quality. D
12/05/2007 Give professional services that follow each resident's written care plan. D
12/05/2007 Make sure that each resident gets help to keep vision and hearing. D
12/05/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D
12/05/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
12/05/2007 Get services outside the nursing home that meet professional standards. D
Home Page National Watch List OR U.S. Nursing Home Registry
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HIGHLAND MANOR HEALTH & REHAB: PHOENIX, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/20/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
11/20/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
Home Page National Watch List OR U.S. Nursing Home Registry
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PUEBLO NORTE SENIOR LIVING COMMUNITY: SCOTTSDALE, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/23/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
02/23/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
Home Page National Watch List OR U.S. Nursing Home Registry
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INFINIA AT FLAGSTAFF: FLAGSTAFF, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/09/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
09/09/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E
Home Page National Watch List OR U.S. Nursing Home Registry
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DESERT SKY HEALTHCARE & REHAB: GLENDALE, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/30/2006 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D
05/16/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. G
05/16/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
05/16/2007 Give professional services that meet a professional standard of quality. E
05/16/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
05/16/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
05/16/2007 Provide food in a way that meets a resident's needs. D
Home Page National Watch List OR U.S. Nursing Home Registry
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INFINIA AT COTTONWOOD: COTTONWOOD, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/23/2007 Give professional services that meet a professional standard of quality. D
02/23/2007 Give each resident care and services to get or keep the highest quality of life possible. D
Home Page National Watch List OR U.S. Nursing Home Registry
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DESERT COVE NURSING CENTER: CHANDLER, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/25/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
02/02/2007 Keep safe, clean and homelike surroundings. E
02/02/2007 Store, cook, and give out food in a safe and clean way. D
Home Page National Watch List OR U.S. Nursing Home Registry
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PALM VIEW REHABILITATION & CAR: YUMA, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/17/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
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LA COLINA CARE CENTER: TUCSON, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/23/2005 Let the resident or the resident's representative look at all records. B
12/26/2006 Provide enough notice before discharging or transferring a resident. D
12/26/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
12/26/2006 Do a new assessment after any major change in a resident's physical or mental health. D
12/26/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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CITADEL CARE CENTER: MESA, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/16/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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AVALON CARE CENTER - SHADOW MOUNTAIN: SCOTTSDALE, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/17/2007 Give professional services that meet a professional standard of quality. E
01/17/2007 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. D
01/17/2007 Have licensed, certified, or registered staff to give needed services. D
01/31/2008 Let the resident or the resident's representative look at all records. D
01/31/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

WESTCHESTER CARE CENTER: TEMPE, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/22/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
11/22/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
01/25/2008 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. B
01/25/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. B
01/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

GRACE HEALTHCARE OF PHOENIX: PHOENIX, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/31/2005 Give professional services that meet a professional standard of quality. D
03/31/2005 Keep accurate and appropriate medical records. D
04/18/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D
04/18/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
04/18/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D
Home Page National Watch List OR U.S. Nursing Home Registry
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SUN WEST CHOICE HEALTHCARE & REHAB: SUN CITY WEST, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/27/2008 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D
Home Page National Watch List OR U.S. Nursing Home Registry
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SUN GROVE VILLAGE CARE CENTER: PEORIA, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/21/2006 Hire a qualified social worker; or in homes with more than 120 beds, hire a qualified full-time social worker. E
10/10/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
10/10/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
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APACHE JUNCTION HLTH CENTER: APACHE JUNCTION, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/06/2006 Be administered in a way that leads to the highest possible level of well being for each resident. G
Home Page National Watch List OR U.S. Nursing Home Registry
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CHRIS RIDGE PREMIER CARE AND REHAB: PHOENIX, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/08/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D
06/08/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
06/08/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
06/08/2007 Be administered in a way that leads to the highest possible level of well being for each resident. E
Home Page National Watch List OR U.S. Nursing Home Registry
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PAYSON CARE CENTER: PAYSON, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/15/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
Home Page National Watch List OR U.S. Nursing Home Registry
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MI CASA NURSING CENTER: MESA, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/15/2006 Give professional services that meet a professional standard of quality. D
11/15/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
Home Page National Watch List OR U.S. Nursing Home Registry
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RIDGECREST HEALTHCARE: PHOENIX, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/31/2006 Give each resident care and services to get or keep the highest quality of life possible. D
Home Page National Watch List OR U.S. Nursing Home Registry
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MEADOW PARK CARE CENTER: PRESCOTT, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/14/2006 Provide food in a way that meets a resident's needs. D
Home Page National Watch List OR U.S. Nursing Home Registry
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ARCHSTONE CARE CENTER: CHANDLER, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/28/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
08/28/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
02/22/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
02/22/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D
02/22/2008 Give professional services that meet a professional standard of quality. E
02/22/2008 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

CORONADO HEALTHCARE CENTER: PHOENIX, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/27/2006 Give professional services that meet a professional standard of quality. D
09/27/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E
03/28/2007 Provide care for each resident in a way that keeps or builds the resident's quality of life. E
03/28/2007 Give professional services that meet a professional standard of quality. D
02/27/2008 Give professional services that meet a professional standard of quality. D
02/27/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
02/27/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

RIM COUNTRY HEALTH & RETIREMENT COMMUNITY: PAYSON, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/18/2005 Make sure that the nursing home area is free of dangers that cause accidents. K
Home Page National Watch List OR U.S. Nursing Home Registry
.

EAST MESA HEALTHCARE CENTER: MESA, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/21/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
09/13/2007 Give professional services that meet a professional standard of quality. D
09/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

LIFE CARE CENTER OF SIERRA VISTA: SIERRA VISTA, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/28/2005 Give professional services that meet a professional standard of quality. D
12/05/2005 Keep accurate and appropriate medical records. D
01/13/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E
01/13/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E
01/13/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

INFINIA AT SHOW LOW: SHOW LOW, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/19/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D
05/19/2005 Give each resident care and services to get or keep the highest quality of life possible. G
10/26/2006 Give professional services that meet a professional standard of quality. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

LIFE CARE CENTER OF TUCSON: TUCSON, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/28/2005 Give each resident care and services to get or keep the highest quality of life possible. G
12/28/2005 Make sure that residents are safe from serious medication errors. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

LIFE CARE CENTER OF SCOTTSDALE: SCOTTSDALE, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/30/2006 Give professional services that meet a professional standard of quality. D
08/30/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E
10/18/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
09/07/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
09/07/2007 Give professional services that meet a professional standard of quality. D
09/07/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
09/07/2007 Keep accurate and appropriate medical records. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

PLAZA DEL RIO CARE CENTER: PEORIA, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
11/15/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
11/15/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
06/20/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
06/20/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

DEVON GABLES HEALTH CARE CENTER: TUCSON, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/05/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

LIFE CARE CENTER OF PARADISE VALLEY: PHOENIX, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/02/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
11/30/2006 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D
11/30/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
08/30/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

GLENCROFT CARE CENTER: GLENDALE, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/30/2007 Make sure that the nursing home area is free of dangers that cause accidents. D
05/30/2007 Keep accurate and appropriate medical records. B
Home Page National Watch List OR U.S. Nursing Home Registry
.

GLENDALE CARE CENTER: GLENDALE, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/25/2007 Give professional services that meet a professional standard of quality. G
04/25/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. G
04/25/2007 Set up or keep a group of people to review and ensure quality. D
Home Page National Watch List OR U.S. Nursing Home Registry
.

CHULA VISTA CARE CENTER: MESA, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/17/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

MANORCARE HEALTH SERVICES: TUCSON, AZ

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE