RATING	DEFINITION
	actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
	potential for more than minimal harm: score= D,E,F
	potential for minimal harm: score= A,B,C

The complaint data was obtained directly from CMS, 06/24/08. More recent reports/corrections may be available at the nursing home, ask to see all reports

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THE TERRACES OF PHOENIX: PHOENIX, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/06/2008 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D Home Page National Watch List OR U.S. Nursing Home Registry

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SANTA ROSA CARE CENTER: TUCSON, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/15/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/25/2005 Protect each resident from all abuse, physical punishment, and being separated from others. D 08/25/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/25/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. C 12/13/2005 Make sure that the nursing home area is free of dangers that cause accidents. E 12/13/2005 Keep all essential equipment working safely. E 12/13/2005 Have a detailed, written plan for disasters and emergencies. E 10/20/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 10/20/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 11/30/2006 Give professional services that meet a professional standard of quality. D 11/30/2006 Give each resident care and services to get or keep the highest quality of life possible. G 11/30/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 11/30/2006 Make sure that residents are safe from serious medication errors. G Home Page National Watch List OR U.S. Nursing Home Registry

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DESERT TERRACE NURSING CENTER: PHOENIX, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/02/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/06/2006 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 07/06/2006 Give professional services that meet a professional standard of quality. D 07/06/2006 Give each resident care and services to get or keep the highest quality of life possible. G 02/13/2007 Assess the resident when the resident enters the nursing home, in a timely manner. B 02/13/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. B 02/13/2007 Give professional services that meet a professional standard of quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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HANDMAKER HOME FOR THE AGING: TUCSON, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/02/2005 Properly mark drugs and other similar products. E Home Page National Watch List OR U.S. Nursing Home Registry

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SCOTTSDALE NURSING & REHAB CTR: SCOTTSDALE, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/24/2005 Keep each resident free from physical restraints, unless needed for medical treatment. E 02/24/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 02/24/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 02/24/2005 Give professional services that meet a professional standard of quality. D 02/24/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 02/24/2005 Set up or keep a group of people to review and ensure quality. F Home Page National Watch List OR U.S. Nursing Home Registry

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DESERT HAVEN CARE CENTER: PHOENIX, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/13/2006 Keep each resident free from physical restraints, unless needed for medical treatment. D 01/13/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 01/13/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. G 01/13/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 01/13/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 01/13/2006 Give or get special rehabilitation if in the patient's plan of care. H 01/13/2006 Be administered in a way that leads to the highest possible level of well being for each resident. F 06/07/2006 Provide food in a way that meets a resident's needs. G 12/27/2007 Provide enough notice before discharging or transferring a resident. D 12/27/2007 Give professional services that meet a professional standard of quality. D 12/27/2007 Make sure that each resident gets help to keep vision and hearing. D Home Page National Watch List OR U.S. Nursing Home Registry

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POSADA DEL SOL HEALTH CARE CEN: TUCSON, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/30/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D 08/30/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 01/07/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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VALLEY HEALTH CARE AND REHABILITATION CENTER: TUCSON, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/27/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 05/27/2005 Give professional services that meet a professional standard of quality. D 05/10/2006 Keep accurate and appropriate medical records. D 01/30/2007 Let residents give themselves their drugs if they are able. D 01/30/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 01/30/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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DESERT LIFE REHABILITATION AND CARE CENTER: TUCSON, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/23/2005 Get doctor orders for the resident's immediate care when admitted. D 05/23/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 05/23/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 11/21/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D Home Page National Watch List OR U.S. Nursing Home Registry

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MISSION PALMS OF MESA HEALTH AND REHABILITATION CE: MESA, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/08/2007 Provide needed housekeeping and maintenance. B 02/08/2007 Give each resident care and services to get or keep the highest quality of life possible. D 02/08/2007 Keep accurate and appropriate medical records. D 04/06/2007 Give each resident care and services to get or keep the highest quality of life possible. G 04/06/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 04/06/2007 Make sure that residents are well nourished. D 04/06/2007 Give or get special rehabilitation if in the patient's plan of care. D 01/16/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha G 01/16/2008 Keep each resident free from physical restraints, unless needed for medical treatment. D 01/16/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 01/16/2008 Provide care in a way that keeps or builds each resident's dignity and self respect. D 01/16/2008 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 01/16/2008 Give professional services that meet a professional standard of quality. G 01/16/2008 Give professional services that follow each resident's written care plan. D 01/16/2008 Give each resident care and services to get or keep the highest quality of life possible. G 01/16/2008 Make sure that the nursing home area is free of dangers that cause accidents. H 01/16/2008 Use a registered nurse at least 8 hours a day, 7 days a week. E 01/16/2008 Be administered in a way that leads to the highest possible level of well being for each resident. E 01/16/2008 1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. D 01/16/2008 Set up or keep a group of people to review and ensure quality. F Home Page National Watch List OR U.S. Nursing Home Registry

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OSBORN HEALTH AND REHABILITATION: SCOTTSDALE, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/11/2005 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. B 02/11/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 02/11/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. D 02/11/2005 Make sure that private space is available in the nursing home for resident groups or residents' families to meet. B 02/11/2005 Provide activities to meet the needs of each resident. E 02/11/2005 Provide needed housekeeping and maintenance. B 02/11/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. E 02/11/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 02/11/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D 02/11/2005 Give professional services that meet a professional standard of quality. G 02/11/2005 Keep assessments completed in the preceding 15 months in the resident's active record. B 02/11/2005 Give each resident care and services to get or keep the highest quality of life possible. D 02/11/2005 Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. E 02/11/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G 02/11/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 02/11/2005 Make sure that residents are safe from serious medication errors. G 02/11/2005 Make sure that the nursing home area is safe, easy to use, clean and comfortable. B 02/11/2005 Follow all laws and professional standards. C 02/11/2005 Get services outside the nursing home that meet professional standards. E 02/11/2005 Give or get lab tests to meet the needs of residents. D 02/11/2005 Quickly tell the resident's doctor the results of lab tests. D 02/11/2005 Keep accurate and appropriate medical records. D 07/23/2005 Keep temperature levels comfortable and safe. E 08/24/2005 1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. F 09/20/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D 09/20/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/20/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 09/20/2007 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 09/20/2007 Use a registered nurse at least 8 hours a day, 7 days a week. E 03/06/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/06/2008 Provide care for each resident in a way that keeps or builds the resident's quality of life. E 03/06/2008 Provide activities to meet the needs of each resident. E 03/06/2008 Provide needed housekeeping and maintenance. B 03/06/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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SCOTTSDALE HERITAGE COURT: SCOTTSDALE, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/06/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D Home Page National Watch List OR U.S. Nursing Home Registry

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PLAZA HEALTHCARE: SCOTTSDALE, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/05/2005 Keep each resident free from physical restraints, unless needed for medical treatment. G 07/05/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 07/05/2005 Give professional services that meet a professional standard of quality. D 07/05/2005 Give each resident care and services to get or keep the highest quality of life possible. H 07/05/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. H 07/05/2005 Make sure that the nursing home area is free of dangers that cause accidents. G 07/05/2005 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D 07/05/2005 Set up or keep a group of people to review and ensure quality. F 10/20/2006 Give professional services that meet a professional standard of quality. E 10/20/2006 Give each resident care and services to get or keep the highest quality of life possible. D 10/20/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. G 10/20/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 10/20/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. G 10/20/2006 Make sure that residents are safe from serious medication errors. G 10/20/2006 Use a registered nurse at least 8 hours a day, 7 days a week. C 10/20/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D 10/20/2006 1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. C 10/20/2006 Give or get lab tests to meet the needs of residents. D 02/21/2007 Give each resident care and services to get or keep the highest quality of life possible. D 02/21/2007 Quickly tell the resident's doctor the results of lab tests. D 11/06/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/06/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 11/06/2007 Give professional services that meet a professional standard of quality. E 11/06/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 11/06/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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VILLA CAMPANA HEALTH CARE CENTER: TUCSON, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/13/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 03/07/2007 Give each resident care and services to get or keep the highest quality of life possible. G Home Page National Watch List OR U.S. Nursing Home Registry

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HACIENDA REHABILITATION AND CARE CENTER: SIERRA VISTA, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/27/2007 Provide enough notice before discharging or transferring a resident. D 08/30/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER: PHOENIX, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/21/2005 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/06/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D 09/06/2007 Give professional services that meet a professional standard of quality. D 12/05/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. B 12/05/2007 Provide services to meet the needs and preferences of each resident. D 12/05/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. E 12/05/2007 Give professional services that meet a professional standard of quality. D 12/05/2007 Give professional services that follow each resident's written care plan. D 12/05/2007 Make sure that each resident gets help to keep vision and hearing. D 12/05/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D 12/05/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 12/05/2007 Get services outside the nursing home that meet professional standards. D Home Page National Watch List OR U.S. Nursing Home Registry

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HIGHLAND MANOR HEALTH & REHAB: PHOENIX, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/20/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/20/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D Home Page National Watch List OR U.S. Nursing Home Registry

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PUEBLO NORTE SENIOR LIVING COMMUNITY: SCOTTSDALE, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/23/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/23/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D Home Page National Watch List OR U.S. Nursing Home Registry

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INFINIA AT FLAGSTAFF: FLAGSTAFF, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/09/2006 Make sure that the nursing home area is free of dangers that cause accidents. D 09/09/2006 Make sure that the nursing home area is safe, easy to use, clean and comfortable. E Home Page National Watch List OR U.S. Nursing Home Registry

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DESERT SKY HEALTHCARE & REHAB: GLENDALE, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/30/2006 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 05/16/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. G 05/16/2007 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D 05/16/2007 Give professional services that meet a professional standard of quality. E 05/16/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D 05/16/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 05/16/2007 Provide food in a way that meets a resident's needs. D Home Page National Watch List OR U.S. Nursing Home Registry

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INFINIA AT COTTONWOOD: COTTONWOOD, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/23/2007 Give professional services that meet a professional standard of quality. D 02/23/2007 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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DESERT COVE NURSING CENTER: CHANDLER, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/25/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/02/2007 Keep safe, clean and homelike surroundings. E 02/02/2007 Store, cook, and give out food in a safe and clean way. D Home Page National Watch List OR U.S. Nursing Home Registry

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PALM VIEW REHABILITATION & CAR: YUMA, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/17/2006 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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LA COLINA CARE CENTER: TUCSON, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/23/2005 Let the resident or the resident's representative look at all records. B 12/26/2006 Provide enough notice before discharging or transferring a resident. D 12/26/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 12/26/2006 Do a new assessment after any major change in a resident's physical or mental health. D 12/26/2006 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CITADEL CARE CENTER: MESA, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/16/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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AVALON CARE CENTER - SHADOW MOUNTAIN: SCOTTSDALE, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 01/17/2007 Give professional services that meet a professional standard of quality. E 01/17/2007 Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. D 01/17/2007 Have licensed, certified, or registered staff to give needed services. D 01/31/2008 Let the resident or the resident's representative look at all records. D 01/31/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E Home Page National Watch List OR U.S. Nursing Home Registry

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WESTCHESTER CARE CENTER: TEMPE, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/22/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 11/22/2006 Make sure that the nursing home area is free of dangers that cause accidents. G 01/25/2008 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. B 01/25/2008 Make a complete assessment that covers all questions for areas that are listed in official regulations. B 01/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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GRACE HEALTHCARE OF PHOENIX: PHOENIX, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/31/2005 Give professional services that meet a professional standard of quality. D 03/31/2005 Keep accurate and appropriate medical records. D 04/18/2007 Keep each resident free from physical restraints, unless needed for medical treatment. D 04/18/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E 04/18/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D Home Page National Watch List OR U.S. Nursing Home Registry

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SUN WEST CHOICE HEALTHCARE & REHAB: SUN CITY WEST, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/27/2008 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. D Home Page National Watch List OR U.S. Nursing Home Registry

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SUN GROVE VILLAGE CARE CENTER: PEORIA, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 02/21/2006 Hire a qualified social worker; or in homes with more than 120 beds, hire a qualified full-time social worker. E 10/10/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 10/10/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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APACHE JUNCTION HLTH CENTER: APACHE JUNCTION, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/06/2006 Be administered in a way that leads to the highest possible level of well being for each resident. G Home Page National Watch List OR U.S. Nursing Home Registry

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CHRIS RIDGE PREMIER CARE AND REHAB: PHOENIX, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 06/08/2007 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 06/08/2007 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 06/08/2007 Make sure that the nursing home area is free of dangers that cause accidents. G 06/08/2007 Be administered in a way that leads to the highest possible level of well being for each resident. E Home Page National Watch List OR U.S. Nursing Home Registry

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PAYSON CARE CENTER: PAYSON, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 03/15/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D Home Page National Watch List OR U.S. Nursing Home Registry

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MI CASA NURSING CENTER: MESA, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/15/2006 Give professional services that meet a professional standard of quality. D 11/15/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIDGECREST HEALTHCARE: PHOENIX, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/31/2006 Give each resident care and services to get or keep the highest quality of life possible. D Home Page National Watch List OR U.S. Nursing Home Registry

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MEADOW PARK CARE CENTER: PRESCOTT, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/14/2006 Provide food in a way that meets a resident's needs. D Home Page National Watch List OR U.S. Nursing Home Registry

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ARCHSTONE CARE CENTER: CHANDLER, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/28/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 08/28/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E 02/22/2008 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 02/22/2008 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. D 02/22/2008 Give professional services that meet a professional standard of quality. E 02/22/2008 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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CORONADO HEALTHCARE CENTER: PHOENIX, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 09/27/2006 Give professional services that meet a professional standard of quality. D 09/27/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E 03/28/2007 Provide care for each resident in a way that keeps or builds the resident's quality of life. E 03/28/2007 Give professional services that meet a professional standard of quality. D 02/27/2008 Give professional services that meet a professional standard of quality. D 02/27/2008 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D 02/27/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D Home Page National Watch List OR U.S. Nursing Home Registry

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RIM COUNTRY HEALTH & RETIREMENT COMMUNITY: PAYSON, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/18/2005 Make sure that the nursing home area is free of dangers that cause accidents. K Home Page National Watch List OR U.S. Nursing Home Registry

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EAST MESA HEALTHCARE CENTER: MESA, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/21/2005 Make sure that the nursing home area is free of dangers that cause accidents. D 09/13/2007 Give professional services that meet a professional standard of quality. D 09/13/2007 Make sure that the nursing home area is free of dangers that cause accidents. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF SIERRA VISTA: SIERRA VISTA, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 10/28/2005 Give professional services that meet a professional standard of quality. D 12/05/2005 Keep accurate and appropriate medical records. D 01/13/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. E 01/13/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. E 01/13/2006 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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INFINIA AT SHOW LOW: SHOW LOW, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/19/2005 Make a complete assessment that covers all questions for areas that are listed in official regulations. D 05/19/2005 Give each resident care and services to get or keep the highest quality of life possible. G 10/26/2006 Give professional services that meet a professional standard of quality. E Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF TUCSON: TUCSON, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/28/2005 Give each resident care and services to get or keep the highest quality of life possible. G 12/28/2005 Make sure that residents are safe from serious medication errors. D Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF SCOTTSDALE: SCOTTSDALE, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 08/30/2006 Give professional services that meet a professional standard of quality. D 08/30/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E 10/18/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D 09/07/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 09/07/2007 Give professional services that meet a professional standard of quality. D 09/07/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D 09/07/2007 Keep accurate and appropriate medical records. D Home Page National Watch List OR U.S. Nursing Home Registry

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PLAZA DEL RIO CARE CENTER: PEORIA, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 11/15/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/15/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D 06/20/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 06/20/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D Home Page National Watch List OR U.S. Nursing Home Registry

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DEVON GABLES HEALTH CARE CENTER: TUCSON, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 07/05/2007 Make sure that the nursing home area is free of dangers that cause accidents. G Home Page National Watch List OR U.S. Nursing Home Registry

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LIFE CARE CENTER OF PARADISE VALLEY: PHOENIX, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/02/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D 11/30/2006 Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. D 11/30/2006 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D 08/30/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. G Home Page National Watch List OR U.S. Nursing Home Registry

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GLENCROFT CARE CENTER: GLENDALE, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 05/30/2007 Make sure that the nursing home area is free of dangers that cause accidents. D 05/30/2007 Keep accurate and appropriate medical records. B Home Page National Watch List OR U.S. Nursing Home Registry

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GLENDALE CARE CENTER: GLENDALE, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 04/25/2007 Give professional services that meet a professional standard of quality. G 04/25/2007 Give each resident enough fluids to keep them healthy and prevent dehydration. G 04/25/2007 Set up or keep a group of people to review and ensure quality. D Home Page National Watch List OR U.S. Nursing Home Registry

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CHULA VISTA CARE CENTER: MESA, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE 12/17/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. G Home Page National Watch List OR U.S. Nursing Home Registry

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MANORCARE HEALTH SERVICES: TUCSON, AZ

DATE RATING COMPLAINT VIOLATIONS: CONFIRMED SCORE