ARKANSAS : CONFIRMED NURSING HOME COMPLAINTS

RATING DEFINITION
actual harm and/or immediate jeopardy: score= G,H,I,J,K,L
potential for more than minimal harm: score= D,E,F
potential for minimal harm: score= A,B,C
The complaint data was obtained directly from CMS, 06/24/08. More recent reports/corrections may be available at the nursing home, ask to see all reports
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LITTLE ROCK HEALTHCARE & REHAB: LITTLE ROCK, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/01/2006 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. B
02/01/2006 Give each resident care and services to get or keep the highest quality of life possible. E
07/12/2007 Make sure that the nursing home area is free of dangers that cause accidents. G
Home Page National Watch List OR U.S. Nursing Home Registry
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GOLDEN LIVINGCENTER - ROGERS: ROGERS, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/25/2007 Give each resident care and services to get or keep the highest quality of life possible. E
07/12/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. D
07/12/2007 Provide needed housekeeping and maintenance. C
07/12/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
07/12/2007 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
07/12/2007 Make sure that the nursing home area is free of dangers that cause accidents. E
07/12/2007 Make sure that residents are well nourished. C
07/12/2007 Offer other nutritional food to each resident who will not eat the food served. C
07/12/2007 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. D
Home Page National Watch List OR U.S. Nursing Home Registry
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OAKVIEW NURSING &REHAB, LLC: PINE BLUFF, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/09/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
06/09/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
08/04/2006 Keep each resident free from physical restraints, unless needed for medical treatment. J
08/04/2006 Make sure that the nursing home area is free of dangers that cause accidents. J
Home Page National Watch List OR U.S. Nursing Home Registry
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NORTH ARKANSAS REGIONAL MEDICAL CENTER: HARRISON, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/25/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. F
Home Page National Watch List OR U.S. Nursing Home Registry
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GOLDEN LIVINGCENTER - GOLF LINKS: HOT SPRINGS, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/18/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. B
08/04/2005 Keep each resident's personal and medical records private and confidential. D
08/04/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D
08/04/2005 Provide needed housekeeping and maintenance. C
08/04/2005 Give each resident care and services to get or keep the highest quality of life possible. D
08/04/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
08/04/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
08/04/2005 Make sure that the nursing home area is free of dangers that cause accidents. E
08/04/2005 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
12/02/2005 Protect residents from mistreatment, neglect, and/or theft of personal property. G
12/02/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. C
12/02/2005 Give each resident care and services to get or keep the highest quality of life possible. G
12/02/2005 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
03/24/2006 Provide needed housekeeping and maintenance. C
03/24/2006 Give each resident care and services to get or keep the highest quality of life possible. E
03/24/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
08/11/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. C
08/11/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
09/06/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
04/09/2008 Give professional services that follow each resident's written care plan. D
04/09/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
04/09/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. D
04/09/2008 Make sure that residents are safe from serious medication errors. E
Home Page National Watch List OR U.S. Nursing Home Registry
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MEDICAL CENTER OF SOUTH ARKANSAS: EL DORADO, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/04/2006 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. F
Home Page National Watch List OR U.S. Nursing Home Registry
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JONESBORO HEALTHCARE CENTER: JONESBORO, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/19/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
05/19/2005 Make sure that the nursing home area is free of dangers that cause accidents. K
05/19/2005 Be administered in a way that leads to the highest possible level of well being for each resident. K
08/24/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha J
08/24/2006 Give each resident care and services to get or keep the highest quality of life possible. J
12/27/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
12/27/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
12/27/2006 Make sure that the nursing home area is free of dangers that cause accidents. E
02/01/2007 Let residents give themselves their drugs if they are able. D
02/01/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
02/01/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
11/29/2007 Give professional services that follow each resident's written care plan. E
11/29/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. H
Home Page National Watch List OR U.S. Nursing Home Registry
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MAGNOLIA HEALTHCARE CENTER: MAGNOLIA, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/18/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. B
12/15/2005 Make sure that the nursing home area is free of dangers that cause accidents. K
08/18/2006 Make sure that the nursing home area is free of dangers that cause accidents. D
03/09/2007 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. D
Home Page National Watch List OR U.S. Nursing Home Registry
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GOLDEN LIVINGCENTER - MCGEHEE: MCGEHEE, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
05/18/2005 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
05/18/2005 Give or get lab tests to meet the needs of residents. E
04/09/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha H
04/09/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. J
04/09/2006 Give professional services that follow each resident's written care plan. D
04/09/2006 Give each resident care and services to get or keep the highest quality of life possible. J
04/09/2006 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
04/09/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. H
04/09/2006 Make sure that the nursing home area is free of dangers that cause accidents. E
04/09/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
04/09/2006 Keep accurate and appropriate medical records. E
05/12/2006 Make sure that the nursing home area is free of dangers that cause accidents. E
Home Page National Watch List OR U.S. Nursing Home Registry
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SEARCY HEALTHCARE CENTER: SEARCY, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/12/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E
07/12/2005 Provide enough notice before discharging or transferring a resident. B
07/12/2005 Keep each resident free from physical restraints, unless needed for medical treatment. E
07/12/2005 Provide services to meet the needs and preferences of each resident. D
07/12/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
07/12/2005 Make sure that the nursing home area is free of dangers that cause accidents. K
07/12/2005 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E
07/12/2005 Have a program to keep infection from spreading. E
08/25/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
08/25/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
08/25/2005 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. H
08/25/2005 Give the right treatment and services to residents who have mental or social problems adjusting. H
08/25/2005 Make sure that residents are safe from serious medication errors. J
08/25/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. J
08/25/2005 Give or get lab tests to meet the needs of residents. D
01/19/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. D
01/19/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. B
01/19/2006 Give professional services that follow each resident's written care plan. E
01/19/2006 Make sure that the nursing home area is free of dangers that cause accidents. E
01/19/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E
01/19/2006 Make sure that staff members wash their hands when needed. E
01/19/2006 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. E
09/22/2006 Give professional services that follow each resident's written care plan. D
09/22/2006 Give each resident care and services to get or keep the highest quality of life possible. D
09/22/2006 Store, cook, and give out food in a safe and clean way. E
12/06/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E
12/06/2006 Quickly tell the resident's doctor the results of lab tests. D
01/29/2007 Make sure that the nursing home area is free of dangers that cause accidents. J
01/29/2007 Be administered in a way that leads to the highest possible level of well being for each resident. J
01/29/2007 Set up or keep a group of people to review and ensure quality. J
02/28/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
02/28/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
09/06/2007 Make sure that the nursing home area is free of dangers that cause accidents. K
09/06/2007 Be administered in a way that leads to the highest possible level of well being for each resident. K
09/06/2007 Set up or keep a group of people to review and ensure quality. K
10/30/2007 Make sure that the nursing home area is free of dangers that cause accidents. E
Home Page National Watch List OR U.S. Nursing Home Registry
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GOLDEN LIVINGCENTER - HOT SPRINGS: HOT SPRINGS, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/14/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. B
06/20/2005 Try to resolve each resident's complaints quickly. B
06/20/2005 Provide needed housekeeping and maintenance. E
06/20/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. B
06/20/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
09/26/2005 Give each resident care and services to get or keep the highest quality of life possible. E
05/11/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. C
05/11/2006 Give professional services that follow each resident's written care plan. D
05/11/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. G
06/29/2006 Give each resident care and services to get or keep the highest quality of life possible. E
06/29/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. E
04/26/2007 Give each resident care and services to get or keep the highest quality of life possible. G
Home Page National Watch List OR U.S. Nursing Home Registry
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CROWNPOINT HEALTH & REHAB CENTER: HORSESHOE BEND, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
10/02/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
04/29/2008 Make sure that the nursing home area is free of dangers that cause accidents. J
Home Page National Watch List OR U.S. Nursing Home Registry
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STONE COUNTY NURSING AND REHABILITATION CENTER: MOUNTAIN VIEW, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/02/2005 Give each resident a special diet to help when there is a nutritional problem. E
03/02/2005 Comply with program requirements between annual inspections; although it corrected these problems before the most recent inspection. G
08/18/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
08/18/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
11/02/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
11/02/2006 Give each resident care and services to get or keep the highest quality of life possible. D
03/19/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. H
Home Page National Watch List OR U.S. Nursing Home Registry
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MORRILTON HEALTHCARE CENTER: MORRILTON, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/08/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
09/08/2007 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. E
09/08/2007 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. E
Home Page National Watch List OR U.S. Nursing Home Registry
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CAVE CITY NURSING HOME: CAVE CITY, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/18/2005 Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. C
07/22/2005 Keep each resident's personal and medical records private and confidential. C
07/22/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
07/22/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
07/22/2005 Make sure that the nursing home area is free of dangers that cause accidents. D
04/27/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
04/27/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
Home Page National Watch List OR U.S. Nursing Home Registry
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INDIAN ROCK VILLAGE HEALTH CENTER: FAIRFIELD BAY, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/29/2007 Provide care in a way that keeps or builds each resident's dignity and self respect. E
Home Page National Watch List OR U.S. Nursing Home Registry
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ASH FLAT HEALTHCARE AND REHABILITATION CENTER: ASH FLAT, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
09/20/2007 Protect each resident from all abuse, physical punishment, and being separated from others. K
09/20/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. K
09/20/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. K
Home Page National Watch List OR U.S. Nursing Home Registry
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WYNNE HEALTHCARE CENTER: WYNNE, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
12/15/2006 Give each resident care and services to get or keep the highest quality of life possible. G
04/25/2007 Make sure that the nursing home area is free of dangers that cause accidents. K
Home Page National Watch List OR U.S. Nursing Home Registry
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GOLDEN LIVINGCENTER - HEBER SPRINGS: HEBER SPRINGS, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/06/2006 Give each resident care and services to get or keep the highest quality of life possible. E
01/06/2006 Give or get emergency care by a doctor 24 hours a day. E
02/06/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E
02/06/2006 Properly mark drugs and other similar products. E
02/06/2006 Keep accurate and appropriate medical records. E
04/05/2007 Give professional services that follow each resident's written care plan. D
04/05/2007 Give each resident care and services to get or keep the highest quality of life possible. D
04/05/2007 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
04/05/2007 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E
09/13/2007 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
09/13/2007 Make sure that residents are safe from serious medication errors. E
11/08/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
11/08/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
01/03/2008 Give each resident a special diet to help when there is a nutritional problem. E
01/03/2008 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E
01/03/2008 Store, cook, and give out food in a safe and clean way. F
Home Page National Watch List OR U.S. Nursing Home Registry
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PINE LANE HEALTHCARE: MOUNTAIN HOME, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/05/2005 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. C
05/16/2007 Have a program to keep infection from spreading. F
05/16/2007 Keep a resident apart from the others if the resident has an infection that can spread. F
Home Page National Watch List OR U.S. Nursing Home Registry
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CRESTPARK INN OF WYNNE: WYNNE, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
02/15/2007 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
04/18/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha E
04/18/2008 Give each resident care and services to get or keep the highest quality of life possible. E
04/18/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
04/18/2008 Make sure that residents are safe from serious medication errors. D
Home Page National Watch List OR U.S. Nursing Home Registry
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SPRINGDALE HEALTH AND REHABILITATION CENTER: SPRINGDALE, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/01/2005 Keep each resident free from physical restraints, unless needed for medical treatment. E
07/01/2005 Give each resident care and services to get or keep the highest quality of life possible. D
07/01/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. E
07/01/2005 Give each resident a special diet to help when there is a nutritional problem. E
07/01/2005 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. D
10/14/2005 Give each resident care and services to get or keep the highest quality of life possible. G
10/14/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
11/03/2005 Let each resident choose whether to manage his or her own money or deposit it with the nursing home. D
11/03/2005 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. D
12/15/2005 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
12/15/2005 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E
03/03/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. C
03/03/2006 Provide needed housekeeping and maintenance. E
03/03/2006 Give professional services that meet a professional standard of quality. B
03/03/2006 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
11/13/2007 Give professional services that follow each resident's written care plan. E
Home Page National Watch List OR U.S. Nursing Home Registry
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COUNTRYSIDE MANOR: LAMAR, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/01/2005 Comply with program requirements between annual inspections; although it corrected these problems before the most recent inspection. H
11/02/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. C
11/02/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. C
03/10/2008 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha D
Home Page National Watch List OR U.S. Nursing Home Registry
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BELLE MEADE, A REHABILITATION AND GUEST CARE FACIL: PARAGOULD, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/14/2005 Let residents give themselves their drugs if they are able. D
07/14/2005 Keep each resident free from physical restraints, unless needed for medical treatment. D
07/14/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
07/14/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
07/14/2005 Make sure that residents are safe from serious medication errors. D
07/14/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. D
08/14/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
08/14/2005 Make sure that the attending doctor orders special diets. E
08/14/2005 Comply with program requirements between annual inspections; although it corrected these problems before the most recent inspection. G
12/01/2005 Keep safe, clean and homelike surroundings. B
06/08/2006 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
07/13/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha K
07/13/2006 Protect residents from mistreatment, neglect, and/or theft of personal property. K
07/13/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
07/13/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. C
07/13/2006 Give each resident care and services to get or keep the highest quality of life possible. K
07/13/2006 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
07/13/2006 Make sure that residents are safe from serious medication errors. E
07/13/2006 Be administered in a way that leads to the highest possible level of well being for each resident. K
07/13/2006 Give lab tests only when the attending doctor ordered them. D
07/13/2006 Quickly tell the resident's doctor the results of lab tests. K
08/18/2006 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discha C
08/18/2006 Give professional services that follow each resident's written care plan. E
04/20/2007 Provide needed housekeeping and maintenance. E
04/20/2007 Give each resident care and services to get or keep the highest quality of life possible. E
04/20/2007 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. E
04/20/2007 Have a program to keep infection from spreading. F
Home Page National Watch List OR U.S. Nursing Home Registry
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DERMOTT CITY NURSING HOME: DERMOTT, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
03/02/2006 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. C
03/02/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. C
03/02/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
03/02/2006 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
03/02/2006 Keep accurate and appropriate medical records. C
10/10/2007 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
10/10/2007 Make sure that residents are safe from serious medication errors. E
10/10/2007 Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E
Home Page National Watch List OR U.S. Nursing Home Registry
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VALLEY OAKS REHABILITATION AND SENIOR LIVING: CAMDEN, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/21/2007 Give each resident care and services to get or keep the highest quality of life possible. G
08/21/2007 Provide food in a way that meets a resident's needs. E
Home Page National Watch List OR U.S. Nursing Home Registry
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MURPHY HEALTH AND REHABILITATION CENTER OF DUMAS: DUMAS, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/30/2005 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. E
06/30/2005 Give professional services that follow each resident's written care plan. D
06/30/2005 Make sure that the nursing home area is free of dangers that cause accidents. H
10/19/2005 Keep each resident's personal and medical records private and confidential. E
10/19/2005 Give each resident care and services to get or keep the highest quality of life possible. E
10/19/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E
10/19/2005 Make sure that the nursing home area is free of dangers that cause accidents. E
10/19/2005 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. E
10/19/2005 Make sure that nurse aides show they have the skills to be able to care for residents. D
07/07/2006 Give each resident care and services to get or keep the highest quality of life possible. D
07/07/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
07/05/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. K
07/05/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. K
07/05/2007 Give each resident care and services to get or keep the highest quality of life possible. J
07/05/2007 Be administered in a way that leads to the highest possible level of well being for each resident. K
11/28/2007 Keep each resident free from physical restraints, unless needed for medical treatment. E
11/28/2007 Make sure there is a program to prevent/deal with mice, insects, or other pests. F
03/27/2008 Keep each resident free from physical restraints, unless needed for medical treatment. E
03/27/2008 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
03/27/2008 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D
03/27/2008 Make sure that the nursing home area is free of dangers that cause accidents. E
03/27/2008 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. E
03/27/2008 Make sure that residents are safe from serious medication errors. D
03/27/2008 Make sure there is a program to prevent/deal with mice, insects, or other pests. F
04/23/2008 Have a program to keep infection from spreading. C
Home Page National Watch List OR U.S. Nursing Home Registry
.

GOLDEN LIVINGCENTER - MONTICELLO: MONTICELLO, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
04/22/2005 Provide services to meet the needs and preferences of each resident. E
04/22/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
04/22/2005 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

CRESTPARK RETIREMENT INN DEWITT: DE WITT, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/04/2007 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. B
Home Page National Watch List OR U.S. Nursing Home Registry
.

MURPHY HEALTH AND REHABILITATION CENTER OF PIGGOTT: PIGGOTT, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
01/05/2006 Make sure that the nursing home area is free of dangers that cause accidents. E
08/03/2007 Give each resident care and services to get or keep the highest quality of life possible. G
Home Page National Watch List OR U.S. Nursing Home Registry
.

MINE CREEK HEALTHCARE CENTER: NASHVILLE, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
08/19/2005 Keep each resident's personal and medical records private and confidential. D
08/19/2005 Provide needed housekeeping and maintenance. B
08/19/2005 Give each resident care and services to get or keep the highest quality of life possible. D
08/19/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. D
08/19/2005 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. E
Home Page National Watch List OR U.S. Nursing Home Registry
.

PRESCOTT MANOR NURSING CENTER: PRESCOTT, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
06/28/2006 Give professional services that follow each resident's written care plan. D
06/28/2006 Give each resident care and services to get or keep the highest quality of life possible. D
06/28/2006 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. G
06/28/2006 Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. D
06/28/2006 Make sure that each resident's nutritional needs were met. G
06/28/2006 Make sure that a working call system is available in each resident's room or bathroom and bathing area. C
12/12/2006 Have a program to keep infection from spreading. D
12/12/2006 Make sure that staff members wash their hands when needed. D
04/25/2008 Keep each resident free from physical restraints, unless needed for medical treatment. D
04/25/2008 Make sure that the nursing home area is free of dangers that cause accidents. K
04/25/2008 Be administered in a way that leads to the highest possible level of well being for each resident. K
Home Page National Watch List OR U.S. Nursing Home Registry
.

COURTYARD REHABILITATION AND HEALTH CENTER OF EL D: EL DORADO, AR

DATERATINGCOMPLAINT VIOLATIONS: CONFIRMEDSCORE
07/21/2005 Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. E
07/21/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. E
02/24/2006 Provide needed housekeeping and maintenance. B
02/24/2006 Make sure that each resident's nutritional needs were met. E
02/24/2006 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. C
02/24/2006 Make sure that residents are well nourished. E
02/24/2006 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. E
06/16/2006 Make sure that the nursing home area is free of dangers that cause accidents. G
09/01/2006 Make sure that the nursing home area is free of dangers that cause accidents. J
03/01/2007 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
03/01/2007 Give each resident care and services to get or keep the highest quality of life possible. G
08/01/2007 Give each resident care and services to get or keep the highest quality of life possible. E
09/26/2007 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
09/26/2007 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
09/26/2007 Give professional services that follow each resident's written care plan. D
09/26/2007 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. D
09/26/2007 Make sure that residents are well nourished. E
09/26/2007